I would like to say that I am not sure why there are so many negative reviews for this dealership…read more I found Ed and Jay to be professional and straight forward. I purchased a great used Subaru Legacy at a great price. We went over some issues, they resolved them the next day, and I drove it off the lot. I would also like to add, they have a wide variety of cars and trucks. And from my time being there, two people drove off the lot with cars that they purchased. I will recommend this dealership to whomever may ask me if I know of a used car dealer.

I came across this new business while searching online for certain used vehicles during the summer…read moreof 2018. This used car dealership is only operated by two guys as the business continues to grow. After test-driving a vehicle, I waited to think about it and do some final research. There were absolutely no pressure tactics and none of the typical car salesman games that us customers are all used to. This alone persuaded me to buy a vehicle here. When buying the vehicle, Billy would not negotiate down on the price at all. Around 99% of the time, I walk when used car salesmen won't negotiate. However, he gave me a fair value on my trade-in (probably more than it was worth). Also, I had researched this car and it was (by far) the cheapest around. He was asking $10k for a car that usually sells for $12k. One thing i didn't like is months later, I realized the vehicle model is not what Prestige advertised! They advertised the vehicle as a Nissan Sentra SR, which is the high-end Sentra. Recently, after researching the car, I realized this is a Nissan Sentra S, which is the low-end Sentra. The price I agreed to was for the high-end Sentra. If I knew that, the value would've been much less and I wouldn't have bought this. However, I've had the car for 3 months now and it's still a great car with no problems. Billy was thorough and followed through on everything he promised. The vehicle I bought had an open recall and also had a lot of road dirt stuck on the front-end. Before receiving the vehicle, Billy followed through with his promise by sending the vehicle to the dealership to repair the recall and sending the vehicle to a car detail shop for a full interior/exterior detail. One month after driving the vehicle, Billy called me to come in for my registration. He followed through and was efficient with everything we did.

Buyers be aware I initially thought the dealership was great, but as usual, I encountered some…read moreclassic issues. They tell you what you want to hear just to make the sale, and after that, they seem clueless when you have questions. I asked for my car registration, and they sent me something completely different. Their ego prevents them from admitting their mistakes. It has gotten much worse with this dealership. My car registration has still not arrived, and now my car is being towed. I called Frank, and he said he doesn't care about my situation at all. Additionally, he processed the car title under the co-signer's name, which gives him more time to deal with his own issues. Now, I can't use the car I put $2,500 down on because the registration is expired

Recently I purchased a vehicle from Thrive Auto. When I purchased it they said if I had a problem…read moredon't hesitate and call, we will take care of you. Unfortunately I had a problem. They told to bring my car in. They checked my vehicle and fixed everything. I can't thank them enough for all they did. They really did live up to their word.

On Monday September 25, 2025 my husband and I were attempting to drive to New Jersey. We got onto…read more84 and hit a horrible pothole. As soon as we were on the entrance to the Thruway in Newburgh, the tire light went on. We managed to pull into the NYS Thruway Garage. When we got out to check the tire, there was a two inch hole in it. We have a 2025 Honda Civic Hybrid, with just over 2,000 miles on, which we purchased from another, local Honda dealership. We called Honda's roadside assistance and we were okayed to take the car to Morehead Honda. Long story short, we managed to get the car towed by a wonderful company. The representative at Morehead Honda, Ms. J. Olsen was phenomenal. She helped us get a brand new tire put on, was open about the costs and any possible issues the may tire may have. She also put in writing for us what had happened for the complaint we sent the NYS Department of Transportation regarding the pothole on the Drury Lane entrance to route 84.

Recently had an issue after my recall part was replaced, had to go back 2 more times, but I have to…read moresay, the service dept is full of a young friendly staff making my experience a good one. I also purchased my vehicle here 2 yrs ago. Thankfully my issue was resolved, and Justin is a nice young man who I'm sure is an asset to this company

Brought my 2015 F150 Lariat that I bought from them in for a starter issue that took 4 days to…read morediagnose that they fixed. way too long. -1100 for that fix but they did other things so good with that. Got the truck back after they ripped it apart and have a vent actuator problem that wasn't there before. Was told we never looked there, but yet, they were looking at my ignition switch which was right there. I bring it back. They tell me $2700 to pull the dash as "they go". I changed the actuator and fixed it it for $30 bucks. Don't go to John Booth because he didn't even understand that my vents weren't working. I wish Yelp had a zero rating.

well, I'm not sure my 1 -star review will have any impact since they seem to have many of them…read more but buyer beware. Real simple: put down a $500.00 REFUNDABLE DEPOSIT on a 2025 Ford truck. left the dealership and decided not to purchase from them. They would not refund the deposit. Called the CC company and had them handle the refund to my card. Seriously, you guys are that hard up for a simple refund? Telling....

Bought my 2020 GMC Canyon SLE from Colandrea. Haven't bought a vehicle in over 12 years and after…read moresliding on black ice into a ditch in my 2002 jeep wrangler it was time for a new vehicle. Colandrea made everything very smooth and easy to understand for me. They also worked with me on the price to get my monthly payment down and went above and beyond to do what they can to ensure I drove home in this GMC Canyon. Thank you Darryl Schular. -Dave

So far so good, brought my truck here to be serviced as the Chevrolet dealer ship down the road has…read morebeen failing me for years and that is me being nice. They are honest, do great work and were fair on price. When I'm ready to buy another pickup truck it will be from them.

We bought a used 2007 Mazda Touring Wagon from this car group. It died today. When we bought it, it…read morehad 123K miles. It lasted about 3.5 years with all that mileage! We deliver about 500 newspapers EVERY DAY! It was perfect for us! Thank you to this auto group!

follow up from service apt where they failed my car for a rear windshield wiper..... Chase called…read moreme today and apologized, i brought the car in and all is good. all we needed was a little customer service which Chase provided . and gave me a free oil change for next time that's how it's done people Thank you Chase. i hope unity appreciates you

My name is Douglas Washington and I have been very disappointed with the service and accountability…read moreof Healey Cadillac Newburgh. I know what bad service looks like because I drive past a couple dealerships to come to you guys. I even make peace with the drive because I believe that the closest dealership isn't always the best. I have been to your location numerous times and I also purchased a service plan to show my commitment to come to this facility. I will speak on my most recent experience and how it has failed. Not long ago I came to you guys for an oil change which was part of the service plan (that I bought from you guys) and found out from a crappy dealership which was next to my house that you guys didn't even top off my fluids. When I called back I was told that you guys only do that when a person is aware and or asks because of the cost of the coolant. That's unsatisfactory. What person would knowingly neglect their cars cooling system to save money? And why would you send them out with a car that has potential to overheat and cause more problems? So I came to the dealership near me they topped off my fluids then I came back to you guys because I have the service plan and I'm supposed to get a discount, again going past a couple dealerships to get to you to fix a problem of my car overheating as an example. Even with AI/Chat GPT, troubleshooting can be done on the vehicle and tell you that it was more than just a coolant flush, that's what you guys told me it was and sent me on my way. Not even a month later now my entire cooling system has been stressed and failed and I have a $3,500 bill because you guys did not pay attention and exercise any type of troubleshooting standard. Instead of trying to understand the problem you guys thought, oh, let's throw a fix at the problem. So within the last month two visits I have spent $4,100 and you guys did not give me a ride home from dropping off my vehicle, you guys have not offered to pick me up to pick up my vehicle. I have worked in maintenance management here's what I can tell you, we have a Fix-It once within 30 days policy. If someone comes back within that 30 days we look as it to be our problem we don't point fingers, or place blame, we don't look for the additional revenue of a return customer. This also shows a lack of scheduling because the more vehicles that come to you, the busier you guys are and the longer it takes for you to get vehicles fixed. If you can fix it right the first time, then then you prevent return visits adding to a workload. You have to stop the repeat visits, you have to have the courage to look the customer in the eye and talk to them about the visits, especially when we are talking the same cooling system in my case which as I told you guys the very first time with the numerous problems that I had should be addressed. You guys chose not to offer any kind of discount when your troubleshooting has failed and you guys think that all customers have their understanding of customer service, maintenance management and will keep showing up to spend money and waste their time, and couldn't offer me help in transportation, even to pick up my vehicle with your shuttle ride. If a guy spends 4,000 at your dealership and you can't even give him a ride on your shuttle to the dealership, then I don't even know how much else I need to explain in this review. You have no management plan about offering loaner cars, I would advise anyone that would listen to me to avoid your dealership. This is not a Cadillac dealership this is a Yugo dealership. I see nothing but crappy service and this has been multiple visits now.