I would like to say that I am not sure why there are so many negative reviews for this dealership…read more I found Ed and Jay to be professional and straight forward. I purchased a great used Subaru Legacy at a great price. We went over some issues, they resolved them the next day, and I drove it off the lot. I would also like to add, they have a wide variety of cars and trucks. And from my time being there, two people drove off the lot with cars that they purchased. I will recommend this dealership to whomever may ask me if I know of a used car dealer.

I came across this new business while searching online for certain used vehicles during the summer…read moreof 2018. This used car dealership is only operated by two guys as the business continues to grow. After test-driving a vehicle, I waited to think about it and do some final research. There were absolutely no pressure tactics and none of the typical car salesman games that us customers are all used to. This alone persuaded me to buy a vehicle here. When buying the vehicle, Billy would not negotiate down on the price at all. Around 99% of the time, I walk when used car salesmen won't negotiate. However, he gave me a fair value on my trade-in (probably more than it was worth). Also, I had researched this car and it was (by far) the cheapest around. He was asking $10k for a car that usually sells for $12k. One thing i didn't like is months later, I realized the vehicle model is not what Prestige advertised! They advertised the vehicle as a Nissan Sentra SR, which is the high-end Sentra. Recently, after researching the car, I realized this is a Nissan Sentra S, which is the low-end Sentra. The price I agreed to was for the high-end Sentra. If I knew that, the value would've been much less and I wouldn't have bought this. However, I've had the car for 3 months now and it's still a great car with no problems. Billy was thorough and followed through on everything he promised. The vehicle I bought had an open recall and also had a lot of road dirt stuck on the front-end. Before receiving the vehicle, Billy followed through with his promise by sending the vehicle to the dealership to repair the recall and sending the vehicle to a car detail shop for a full interior/exterior detail. One month after driving the vehicle, Billy called me to come in for my registration. He followed through and was efficient with everything we did.

First and foremost, they are very pleasant people, honest, forthright. The vehicles run in price…read morerange from older vehicles in the 3-5 thousand price range to newer vehicles 9 thousand and up. The keep a limited but constantly changing inventory. They are also a body shop, but this review is primarily about the sales. I have returned to them several times for cars because they do their diligence in verifying the quality of the cars they sell. You do get what you pay for, so there are some linitations, however these are explaned at the outset, and the cars will last, they will stand behind wht they sell you. They also will not sell you a car they have not checked out first. All three brothers and staff have always treated me and my family kindly. I have recommended them to several friends and would do that any time.

Bought a 02 Jaguar from these guy and thought I had a reliable car from good people. Within 3…read moremonths of me owning the car one of the tires blew out. I took the car to Auto Alignment World in Middletown N.Y. and they replaced the tire but noted that my frame was bent and chance's are the tires will continue to wear due to the frame damage. I took the car back and they had all the employees tell me how Auto alignment world was wrong and it had to be me putting 5,000 miles on the car or hitting a pot hole that damaged the alignment and not the frame. They had me go to Mavis Tire next door to them but called them first to let them know I was coming in. The Mavis technician told me the frame was fine but i kept noticing red on the machine he was using and not all green ( green means everything is at the manufacturers specifications) he swore jaguar had no specifications for the rear and re-aligned the car plus put four new tires on the vehicle. I just decided to take the car to jaguar in paramus n.j. because I was scared something could happen while my kids were in the car. Jaguar told me the frame is in fact bent and the suspension is completely shot! Robert Backcock used cars sells wrecked vehicles repaired poorly then sold at average prices. No honesty ! and wont admit if they actually made a mistake. They refused to even check the frame themselves when they are a body shop as well and have a frame machine onsite ! Do not buy one of their cars!!! Salvaged title vehicles poorly repaired that will bring you headaches and hardships that they will only blame on everything but the obvious, shitty repair center who has no right selling cars improperly fixed!

Buyers be aware I initially thought the dealership was great, but as usual, I encountered some…read moreclassic issues. They tell you what you want to hear just to make the sale, and after that, they seem clueless when you have questions. I asked for my car registration, and they sent me something completely different. Their ego prevents them from admitting their mistakes. It has gotten much worse with this dealership. My car registration has still not arrived, and now my car is being towed. I called Frank, and he said he doesn't care about my situation at all. Additionally, he processed the car title under the co-signer's name, which gives him more time to deal with his own issues. Now, I can't use the car I put $2,500 down on because the registration is expired

Recently I purchased a vehicle from Thrive Auto. When I purchased it they said if I had a problem…read moredon't hesitate and call, we will take care of you. Unfortunately I had a problem. They told to bring my car in. They checked my vehicle and fixed everything. I can't thank them enough for all they did. They really did live up to their word.

This is by far the worst experience I've ever had buying a used car. Besides the owner being…read morecondescending, arrogant and treating customers like absolute garbage, he also seems to have an anger management problem. In addition, the car he sold me was complete garbage and it several problems were covered up (by someone??). During my first trip here, I test drove a car that was mediocre. Dave, the owner, was very nice to me. The price was way too high for the old age and high mileage of the car. I attempted to negotiate. His anger issues quickly showed and he began carrying on like a lunatic. He then advised me that he does not negotiate at all. He continued to lecture me and repeatedly insisted that I'll never find another car priced lower than his. Not true since I found dozens of cars online much cheaper with lower mileage within a 50 mile radius. However, I was not willing to drive that far -- this was only for a beater car, not my primary vehicle. So I walked. Several weeks later, I returned to test drive a newly listed car. Dave was a stereotypical used car salesman and pitched a great line of garbage. He boasted how great he is because he offers a 30 day warranty (which he's required to do by law) and assured me how wonderful he is with fulfilling warranty repairs. I bought the car. That night, I went to drive the car for the first time and I found numerous lights were out. They had just performed a NYS inspection that same day...allegedly. The next day, I went in and they replaced all of the bulbs that had blown. I wondered if they really inspected the vehicle. One missing headlight could be overlooked. Not numerous lights out throughout the vehicle. On a hunch, I plugged in my computer and some data was missing. Someone had apparently erased the data, possibly to reset a "check engine" light. I knew trouble was coming. Several days later after I had been driving the car, the "check engine" light was on. Dave scheduled an appointment and got me in a week later. He repaired the problem under the warranty, as he was legally obligated to do. However, he continued boasting what a great service he did. Lights on my dashboard were also out. When I mentioned that to him, he began going off like a raving lunatic. He hinted to a threat by saying, "I haven't registered your vehicle yet!" (Four weeks later, the registration finally came). Dave told me point blank he would NOT start repairing all of these problems. So much for all of his blabber about how great he is with fulfilling warranty repairs. Since then, I've had NUMEROUS problems with the vehicle. By rights, I should've insisted that he fixed everything or went on to sue him. It wasn't worth the hassle since I know a lot more than I let onto Dave, and I was able to fix everything myself. I still continue having non-stop problems with this vehicle - and it only has 45,000 miles on it. I often wonder if he buys used cars from the junk yard, waxes them, and sells them. STAY AWAY.

I pass this dealership A lot. They seem to have really nice vehicles there. The place looks clean…read moreand we'll in order. I will be in the market for a vehicle soon. I am very willing to see what they can put me in.

Brandon Motard is an absolute crook! I've spent $5000 in a month fixing a car that should have been…read morecovered by a $3200 warranty that he sold me that didn't cover a thing! Don't buy from this thief! Trust me!

I made a deal with Joe the owner and he called me back with a bunch of lies and wouldn't do the…read moredeal. I contacted my attorney and NY Attorney General. This guy is not a man of his word

The dealership has a really good variety of cars to choose from. The staff were very professional…read moreand relaxed which made the experience of buying a car so much easier! They are nothing like a typical used car dealership, they don't bombard you or push you into anything. Definitely recommend to anyone!!

I absolutely and whole heartedly recommend this place. I was sent here as a recommendation to…read morerepair my tire that had been leaking and most recently went flat. With the snow coming in, I needed to make sure my "snow" tire was in tip top condition. I had my car same day and fast. I was met by Joe who not only showed excellent customer service but also so much kindness. The price was so affordable too! Im so thankful to Joe and his team. Please come here for what you need for your car. They are excellent here!

Great deals on used cars. Plus they do repairs pretty timely and reasonably.read more

Business is no longer on main street in cornwall but is located at 2601 NY-32 Vails Gate, NY. Is…read morecalled Bernicker Service Center. This has been my family's go to place for decades. They're so helpful and efficient. Their service is great quality but in a timely manner. I've had several problems with cars and they've figured it out every time. It couldn't get better than them.