I would like to say that I am not sure why there are so many negative reviews for this dealership…read more I found Ed and Jay to be professional and straight forward. I purchased a great used Subaru Legacy at a great price. We went over some issues, they resolved them the next day, and I drove it off the lot. I would also like to add, they have a wide variety of cars and trucks. And from my time being there, two people drove off the lot with cars that they purchased. I will recommend this dealership to whomever may ask me if I know of a used car dealer.

I came across this new business while searching online for certain used vehicles during the summer…read moreof 2018. This used car dealership is only operated by two guys as the business continues to grow. After test-driving a vehicle, I waited to think about it and do some final research. There were absolutely no pressure tactics and none of the typical car salesman games that us customers are all used to. This alone persuaded me to buy a vehicle here. When buying the vehicle, Billy would not negotiate down on the price at all. Around 99% of the time, I walk when used car salesmen won't negotiate. However, he gave me a fair value on my trade-in (probably more than it was worth). Also, I had researched this car and it was (by far) the cheapest around. He was asking $10k for a car that usually sells for $12k. One thing i didn't like is months later, I realized the vehicle model is not what Prestige advertised! They advertised the vehicle as a Nissan Sentra SR, which is the high-end Sentra. Recently, after researching the car, I realized this is a Nissan Sentra S, which is the low-end Sentra. The price I agreed to was for the high-end Sentra. If I knew that, the value would've been much less and I wouldn't have bought this. However, I've had the car for 3 months now and it's still a great car with no problems. Billy was thorough and followed through on everything he promised. The vehicle I bought had an open recall and also had a lot of road dirt stuck on the front-end. Before receiving the vehicle, Billy followed through with his promise by sending the vehicle to the dealership to repair the recall and sending the vehicle to a car detail shop for a full interior/exterior detail. One month after driving the vehicle, Billy called me to come in for my registration. He followed through and was efficient with everything we did.

We bought a used 2007 Mazda Touring Wagon from this car group. It died today. When we bought it, it…read morehad 123K miles. It lasted about 3.5 years with all that mileage! We deliver about 500 newspapers EVERY DAY! It was perfect for us! Thank you to this auto group!

Best garage in New Windsor. Honest, & processional. They may not get you in right away- but that's…read morebecause they're popular and usually have a lot of work to do.

3/30/2026: Your hours say 8am-6pm but when I pull up, your sign is closed and the door is locked…read more However, there's a nerdy white male in the garage bay pretending to work. I gesture if he's closed and doesn't even acknowledge me. So that's when I take my business elsewhere. It seems that they only service vehicles that they want to service. Go to Route 94 Auto down the road instead. This is not the first time that you've been nasty to me because I don't look like your usual customer. A word advice, business is all relationships. So fix your ATTITUDE.

First and foremost, they are very pleasant people, honest, forthright. The vehicles run in price…read morerange from older vehicles in the 3-5 thousand price range to newer vehicles 9 thousand and up. The keep a limited but constantly changing inventory. They are also a body shop, but this review is primarily about the sales. I have returned to them several times for cars because they do their diligence in verifying the quality of the cars they sell. You do get what you pay for, so there are some linitations, however these are explaned at the outset, and the cars will last, they will stand behind wht they sell you. They also will not sell you a car they have not checked out first. All three brothers and staff have always treated me and my family kindly. I have recommended them to several friends and would do that any time.

Bought a 02 Jaguar from these guy and thought I had a reliable car from good people. Within 3…read moremonths of me owning the car one of the tires blew out. I took the car to Auto Alignment World in Middletown N.Y. and they replaced the tire but noted that my frame was bent and chance's are the tires will continue to wear due to the frame damage. I took the car back and they had all the employees tell me how Auto alignment world was wrong and it had to be me putting 5,000 miles on the car or hitting a pot hole that damaged the alignment and not the frame. They had me go to Mavis Tire next door to them but called them first to let them know I was coming in. The Mavis technician told me the frame was fine but i kept noticing red on the machine he was using and not all green ( green means everything is at the manufacturers specifications) he swore jaguar had no specifications for the rear and re-aligned the car plus put four new tires on the vehicle. I just decided to take the car to jaguar in paramus n.j. because I was scared something could happen while my kids were in the car. Jaguar told me the frame is in fact bent and the suspension is completely shot! Robert Backcock used cars sells wrecked vehicles repaired poorly then sold at average prices. No honesty ! and wont admit if they actually made a mistake. They refused to even check the frame themselves when they are a body shop as well and have a frame machine onsite ! Do not buy one of their cars!!! Salvaged title vehicles poorly repaired that will bring you headaches and hardships that they will only blame on everything but the obvious, shitty repair center who has no right selling cars improperly fixed!

They are so friendly and smiley, while the final bill comes out twice what they first told you!!…read moreThere were no surprises for any extra work done. They just padded the bill. The real surprise was they damaged the hood which they fixed after I pointed it out, and they improperly tested the charging system in an obvious attempt to churn more work! Charging system was fine before and after their service.

I took my car to NCFC for an inspection of the power steering and side mirror. Upon receiving a…read morequote that didn't align with my expectations, I chose not to proceed with the service. However, during the initial phone conversation, I was not informed that there would be a labor charge regardless. This was only disclosed to me upon picking up my car, assuming the diagnostic service would be complimentary. The lack of transparency and professionalism in handling this situation was disappointing. I was charged for two hours of labor....

Great dealership! Bought a car from here, and i couldn't be happier!…read more Thank you Gedalia, and your team!

Brookville Auto Group is a great dealership, with a fantastic team! Eli made my leasing process…read moresmooth & easy, the service he provided is literally unbeatable, he has gone out of his way to help me several times! I would definitely recommend this dealership, they really care about their customer service and quality!