This was the FIRST time EVER getting an oil change outside of all of my dealerships! WHAT AN…read moreEXPERIENCE! I used to pack food, water, charge up my phone because I accustomed to WAITING--up to three hours!!! No updates, only when I was told something else was 'wrong' with my vehicle!!! I was so impressed by my first quick oil change (cuz that's all I needed) that I MUST give credit where credit is due! Miguel, Koda, and whoever was UNDER ME (don't get it twisted) were amazing, efficient, informative, pleasant , professional, and KIND!!! It's all I ask for when I'm paying for SERVICE, and that's exactly what they provided!! Kudos to Valvoline off 211 in Middletown. You made me a believer in 'customer service' again! Yall were AWESOME, and my car is happy again!! You're LIFESAVERS!!! (That's all I was able to give them in appreciation of their service and expeditious work!!) Thank YOU!! Give them a raise! I'll be back in three months--PROMISE!!

Always come here to get my oil changes. Fast, friendly service. I'll admit they are way more…read moreexpensive than other places but the customer service is always stellar and that's important to me. I would recommend. 10/10.

Went in for a cut,shampoo and blow-dry. Used Lynn. She saw my hair was very thin, but when I was…read moredone,I looked spectacular!

From the owner: At Middletown Auto Repair, we pride ourselves on providing top-notch automotive repair and…read moremaintenance services in Middletown, NY. Our experienced and certified technicians are dedicated to ensuring your vehicle runs smoothly and safely. From routine oil changes and brake repairs to complex engine diagnostics, electrical, and transmission services, we handle it all with precision and care. Our state-of-the-art facility is equipped with the tools and technology to diagnose and fix any issues your car may have. We believe in transparent, honest service and offer competitive pricing to ensure you get the best value for your money. Whether you drive a domestic or foreign vehicle, our team is here to help you keep it in optimal condition. Choose Middletown Auto Repair for all your automotive needs and experience the difference quality service makes. Visit us today or schedule an appointment!

After a long waiting line, it took 45 minutes for a so-called "quick" lube. There were only two…read moreguys handling the two lanes, and one kept on stopping work to do the intakes. As for lack of attention, he put the new sticker showing my due date next to my old sticker, instead of removing it. Then, when I tried to pay for my oil change, I was informed that there was a surcharge for using a credit card. This is against the law in New York state. Never again, never again. This place does not value customers, is horribly understaffed. As an added attention to lack of detail, the windows you can look through to see the cars being washed were coded with an obscene level of grime on the inside. As a result, you couldn't see clearly the cars that were being washed. If it's that filthy in the room that they're washing the cars, how clean are the cars getting?

guess they don't care about reviews paid for what i thought was supreme ya supreme waste money wipe…read moredoors dirt then half wipe windows and mirror joke. they ripped my cousins door into the building then tell you not responsible for damages

I like this location they are ok; the employees are courteous. I never had a problem with them.read more

I only get my oil changed here and never have had to wait too long. The guys who work here are…read morefriendly, professional, and quick. They have a nice attitude, considering they work in that hot space all day long. I do think the manager should supply them with masks because they are breathing in a lot of fumes! It's also pretty convenient not to need an appointment and to use the coupon on my phone.

I am always amazed by the staff and the manager Rob at this location. Went in for 4 tires and…read moreknowing I needed brakes and rotors. They did not try and sell me anything I did not need. Work was done in timely. Rob is always friendly and professional with the customers and staff. He is a true asset to the store.

not very happy with my last visit to Mavis in Monroe NY , I went in there for a warranty issue…read morewith my shocks and they fixed the shocks at no cost no problem but ask them about another issue with my ABS and when I left the business the brake light stayed on and it was not on before, they gave me a high price to fix my ABS and said the reason why the brake light was on was because of the ABS. Again my brake light was not on and Mavis was the last company to install my brakes. very disappointed with this company and for years have been a dedicated customer. I just felt they're taking advantage of a senior citizen that is disabled, very disappointing , right now I feel like I can't trust this company And that's a shame

I have a subscription with a good price however, what is the point of having a good price if you…read morehardly get to use it? The first time I went there, the place was closed because somebody was away on vacation! I thought that was a great thing because everybody needs to get away and enjoy life with your family, but the fact that the whole business was shut down due to one person was my first sign that I should've gone elsewhere. I figured it was a smaller business and I wanted to support. The next week, I went back and it was open and I signed up. The next week I went back for a car wash and I pulled up and beeped my horn (as per directions) for so long over and over that I actually thought the place was closed. After waiting a total of seven minutes with the gate up, a short man came running through the wash area to help me. It was obvious to a duck, that he was working all by himself so I said nothing. The next time I went, I called myself going first thing in the morning, straight from work in Brooklyn. When I got there, the gate was open and the man came out very quickly, but told me that I had to wait a few minutes because the machinery was not working. I showed him my subscription sticker and he asked me to wait a few minutes. I was extremely tired first of all from working two tours in Brooklyn and then the drive up to my home, but I waited and after about four additional minutes, he got the machinery to work. The last time I went there it was raining in the morning, but the rain stopped before 9:30 AM., At 11:47 AM the sun was out and I went out and decided I would stop and get a car wash before I do my errands and the gate was down!! Meaning, they weren't doing car washes. I guess they considered it inclement weather that day, even though the rain stopped hours ago, and the forecast did not call for any additional rain for the whole day. As I was driving around back to the car wash area, I saw two trucks pulling out, which should've given me a hint, but I was hopeful and went to the back anyway. The gate was down I honked the horn a couple of times, and then I backed up and left. I'm canceling my subscription. I just can't play the guessing game every time I want my car washed. I need to go somewhere where I know for a fact I can get serviced. Aside from the car wash, they have an office attached to it at the front of the place. I went there to have my car inspected for the sticker on the front window and the man and younger female at the desk when you walk in the office told me it would be hours and hours of a wait. The female went on to say I would have to leave the car there if I wanted, but the man said I could wait but it would be hours. I asked them both if there was another place in the area that I could go get an inspection done. The place across the street recommended Dolson because the place I initially went to had a machine that wasn't working. In any event, that man and woman looked me in my face and told me there was no other place in the area, meanwhile.. I went right down the road on the right hand side diagonal from Rita's to a place called Middletown Auto Repair and Service and dealt with a man named Christopher or Chris He was a doll. While I know everybody is in business to make money, I don't think it's right to be so greedy and not give an honest answer when asked if there is someplace else a person can go to especially if you are too busy to service them. Smh...

this place is exactly what i was looking for. they clean everything and wipe it all down without…read morebreaking the bank. one of the only places in the area where you dont need to go to a car wash to wash your own car!

We had a tire blow out due to lack of simple maintenance on Rt17 near here. I do not remember the…read moreguys name but he stayed late to help us and was a joy to deal with in a traumatic situation.

My experience was absolutely terrible. My scheduled appointment was from 8am-9am, me and my father…read morearrived at 8:15am and waited until 8:30 to find someone to help us as a nearby Auto Care employee was "guarding a spill" in a nearby aisle. Diego was nice enough to help us get checked in and he told us that it would take around 45 minutes. We left the store and returned around 40 minutes later to see how everything was going. We returned to the parking lot to find my car parked differently than how I left it so we walked inside excited to see my car completed. WRONG!!! After It took us another 5 minutes to find someone to help us they told me that they were unable to put the tires on my car, they said they couldn't chance taking the lug nuts off my car and damaging the vehicle. Mind you I hadn't received a text or a call explaining the issue prior to me returning to the store. To top it all off the employee put the tires in my truck and basically told me that it was my problem now because I paid online. The employees were so pre-occupied that they couldn't even give suggestions or sincere apologies. I will absolutely never EVER go back to get any work done. Shame on me for thinking Walmart could ever exceed my exceptions.

Curious front desk, Excellent service , Fast and very reasonable prices. Top notch work. A step…read moreabove. Thank you

The quality of there work is amazing. The car look like it was restored to brand new. The workers…read moreare very pleasant. You will not regret sing them