Robb and Krissy were wonderful to work with. They remodeled our master bathroom and I still can't…read moreget over how beautiful the new version is, one year later. Robb really kept everything on track, kept an eye on costs, and kept us fully informed and involved each step of the way. We would definitely work with them again.

The owners are Charlotte's own version of Joanne and Chip Gaines! Though I didn't have a wild…read morebudget to spend on an entire kitchen renovation, they treated me as if I did. I wanted to upgrade a hideous backsplash in a Foreclosure home that I have purchased. They listen, but they don't hesitate to offer insightful feedback from their years in the industry. Additionally, the area didn't end up being level and they took the time to make necessary adjustments and educating me on how the additional steps UNDER the project will preserve it for many many years into the future. My white subway tiles with the perfect gray have made this space so light and beautiful! Thanks Laying it Down!! Now for the Master Bath!!

Wonderful job! They installed a backsplash for me and did a beautiful job. Couldn't be happier!read more

Great guy. You will be amazed of the work he does…read more Over 50 years of experience and the cleanest job site ever! Forget about anyone else! Get this guy before he retires! I will rehire him anytime!

Don't consider this company if you have a small job. Hector, the owner, repeatedly expressed how he…read morewould send over the repair estimate for the job. I waited several days for it and each time I contacted him he stated he would send it. I reached back out to him early Tuesday morning 6.9.26 for him to tell me he doesn't have the time to complete the project because he has other customers and bigger projects to take on. So why advise me that you could assist in the first place?? You could've advised me from day 1 the project was too small for your company! Next time communicate with prospect customers and be up front, as this is not the way to do business! Regardless, thank you for the sample tile! I guess that was the best you could do since my project wasn't big enough!

I have had them do a huge fireplace wall from floor to second story ceiling with stone, and redo…read morethe main bathroom floor. They are hard working, reliable, fairly priced, professional. They did a fantastic job both times. Their office staff is also friendly and knowledgeable, great help throughout the projects. They were patient and helpful every step of the way.

Back for our 4 year review. I've replace a total of 5 broken tiles now. This time I decided to…read moreprovide photo evidence of the shoddy and noob job provided by Pino and Dolce Casa "Tile Boutique". If you're unfamiliar with what tile installers look for when installing your tile .. they look for "80% coverage" for interior installs. If you look at the photos, you'll see I've used a marker to identify the areas which actually contacted the bottom of the tile. This is, at best, about 40% coverage and .. exactly why these tiles Pino installed keep breaking. Also, if you look at the lines left behind by the trowel, you'll see that they are anything but straight lines. This doesn't allow the air trapped under the tile to escape and creates air pockets .. which ALSO are the reason this job is trash. Look, even if you don't trust the words I've written here .. I mean, I get it, you don't know me from a ham sandwich .. just Google anything referenced in this review and you'll see that everything Pino did on this job was substandard at best. If he actually finishes a job for you and it looks okay, you can be assured that just a few years down the road, you're be paying someone else to rip it out and do it again. Stop giving this man your money. He is a huckster and is woefully undertrained. His ego won't allow him to tell you what he doesn't know or understand so, he'll either whip out some horrific attempt at solving your problem or he'll talk you into doing it "his way" .. which he will also do a mediocre job at completing. Back to my regular life of setting aside a few weeks every year to fix the poor "craftsmanship" Pino left behind.

It was the 2nd week in October when I first walked in to Dolce Casa. I met the owner Pino. I told…read morehim I was looking to have my master bathroom shower unit removed and a new tile shower installed. I showed Pino some photos of the space and my current bathroom floors and counter tops all of which I wanted to keep in place. Within 10 minutes we put together a plan with the samples he had right in his store. We set a time for him to come over to my home with the samples so I could see how they looked in my space. At first I was unsure of how using glossy porcelain, Italian marble and quartz would look all together. Pino has a very good eye for this sort of thing, he reassured me and got it right the very first time! I was very pleased. Early November demolition started. By mid November the Tiles were up and there was one small issue I expressed with Pino and he immediately had his tile guy fix it. So finally everything was done except for the Measuring of the floating glass shower doors. Right before Thanksgiving, the shower door contractor came to measure. I was made aware that this would take a little time. Two weeks before Christmas I expressed to Pino that I expected these doors to be delivered and installed before Christmas. That afternoon he let me know that the doors would be in on the 24th and could be installed the day after Christmas on the 26th. I said ok. So the day finally came and 45 minutes before I was expecting the shower door installer to arrive the contractor called to explain that nothing that was Ordered, glass or parts were correct. I was not pleased. Fast forward 2 weeks later and all of the correct glass and parts got installed. And guess what!? It looks Beautiful! I am giving Dolce Casa 5 Stars! I have learned that this kind of Home Renovation takes patience and an understanding that there are many moving parts involved. Thank you Pino!

Installed our Bluestone wrong. Snarky customer service. They do what they want, not what you ask or…read moreare paying for.

From the owner: Stone Pros America…read more. What can we do for you? We clean, rejuvenate, and protect floors, counter tops, and more... ​We are natural stone, tile, terrazzo, concrete experts with a passion for restoring your floors, countertops, showers and baths, patio and pool surrounds, and more. Our services include deep cleaning, honing and polishing, sealing and protecting, stripping, lippage removal, etch removal, stain removal, crack and chip repair, color enhancing, refinishing, care products, commercial and residential maintenance, and much more. Learn more about how we can meet your needs.

I found Eric's information a few years back from reviews like this and saved it. When we had a…read moreplumbing issue for a second time I reached out instead of going through a big water restoration company as we had done the first time. I am so grateful for him, he first connected us with honest and skilled professionals to get our space put back together and then sold me on creating my dream laundry room which is truly magazine worthy. His attention to detail, extremely friendly personality and obvious skilled craftsmanship makes it very easy to highly recommend him. If we need any craftsmen's work done in the future he will be my first call. Thank you Eric for putting things back together and giving me an over the top pretty laundry room:)

So glad I found Eric to help me with a couple of jobs around my home - He has knowledge of…read moreeverything in home maintenance & is a caring & trustworthy person.

Omar is awesome!!! He worked with my work schedule. Gave me a very fair price. He completed an…read moreentire shower including laying the pan for one bathroom. He laid a floor in another small bathroom. He found water damage and was able to have a carpenter come out that same day and repair for a reasonable price. I hope to have them back for more future work.