1. Sapphire Floor Maintenance

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Sapphire Floor Maintenance

5.0 (6 reviews)
Closed • 8:00 am - 7:00 pm

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Services - Sapphire Floor Maintenance

Carpet cleaning

Rug cleaning

Upholstery cleaning

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After cleaning!

James is friendly and really knows his stuff!! He showed up on time and took all COVID 19 safety precautions by wearing a mask and keeping his distance. We are renting a house and the kitchen grout was very dirty. Of course the grout was unsealed, so he didn't make any promises as to getting it looking perfect. Well he got it so clean, I could not believe it!! The floor is blinding white. He exceeding my expectations. His price was reasonable and totally worth it!

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6 years ago

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Queen City Studio - 5x5" Square Zellige Style backsplash

Queen City Studio

(7 reviews)

We've built several homes from the ground up over the years, so we're no strangers to construction…read moreprojects. But major remodeling was relatively new territory for us when we moved to Charlotte. We'd worked with another remodeling company on a project that was more structural than aesthetic, and had a perfectly good experience. But it wasn't until we began working with Boss Building Group and Queen City Studio that we discovered something truly special: a team that didn't just deliver exceptional work, but became genuine partners in bringing our vision to life--and ultimately, good friends. We worked closely with Reza, Ann, and Kyle on the transformation of our basement bar and kitchen, and we honestly couldn't be happier with the experience or the results. From the very beginning, they took the time to understand what we were hoping to accomplish, while being mindful of our budget. The truth is, we had plenty of ideas but didn't always know exactly what we wanted. That's where this team really shined. Their creativity, attention to detail, and ability to introduce ideas we'd never even considered made an enormous difference. Their design presentations were incredibly thorough, and the technology they used helped us visualize what the finished space could become. They welcomed us into their studio numerous times, patiently walking through options, answering questions, and accommodating what probably seemed like an endless number of changes! And that patience continued throughout construction. What also impressed us was their personal involvement. They were on-site almost daily, making sure the work was being done correctly and that every detail reflected what we'd envisioned together. Their communication, billing process, flexibility, and commitment to getting things right made what could have been a stressful project a genuinely enjoyable experience. Even with all our changes, they completed the project remarkably close to our original timeline. The finished basement bar and kitchen have become the showpiece of our home. Our friends and family are blown away when they see it, and quite frankly, so are we! But perhaps the best compliment we can give is this: It's rare to finish a construction project feeling like the people you hired have become your friends. That's exactly how we feel about Reza, Ann, and Kyle. We would enthusiastically recommend this team to anyone considering a remodeling project. In fact, we'd happily serve as a personal reference and show prospective clients firsthand the quality of their work. They didn't just meet our expectations. They exceeded them in every way. We couldn't be more pleased or more proud of what they helped us create. Thank you, Reza, Ann, and Kyle!

Amazing place and awesome service. The guys in the store maintain a professional workplace while…read morekeeping it relaxed at the same time. They give you the space you need when you are looking for tile, but support you when you have decisions to make. They are all knowledgeable about their products and always have some sort of deal on tile. They rearrange their showroom regularly with the latest trends and keep the tiles clean for display. I went yesterday to get some tile for my garage project and they had tiles out on the front parking area where they were shampooing and cleaning them with a scrub brush. It's obvious they take pride in their work and want their customers to enjoy the tile as much as they do. Their bathroom is very clean if you need to visit it, and their grout options seem limitless. Parking is easy and free. Check them out, I know you won't be disappointed.

Avanti Tile & Stone - After the renovations

Avanti Tile & Stone

(13 reviews)

I recently renovated my master bathroom. We gutted the shower stall, the enclosure, the floor, the…read morevanity, and the toilet. Starting with the demolition, the workers for Avanti Tile and Stone were courteous, efficient, and skillful. They prepped the adjacent areas to keep them clean. There was no need for me to clean up after them. I watched every step of the operation from beginning to end, not because I needed to, but because I was astounded at the craftsmanship and attention to detail of the installers. From the layout of the tile on the walls and floor, I watched the installer work as if the job were his own house. They were at my home when they said they would be, punctual, and professional. At the end of each day, the room and driveway (where they cut the tile) were clean. Hector and Janeth are very easy to work with. Their expertise will help you make the tough decisions. More importantly, they are very reasonable. I did shop around, and I am certain that you will not find a more qualified company to do your granite and tile work. I wanted them to run the entire operation, and their selections for the plumber and the frameless glass enclosure were excellent. Each contractor called to confirm arrival times and both sub contractors were professional and efficient. My wife and I marvel at the beauty of our new spa-like bathroom. After all, we wanted a beautiful transformation, and we got it. Don't bother to look anywhere else!

Don't consider this company if you have a small job. Hector, the owner, repeatedly expressed how he…read morewould send over the repair estimate for the job. I waited several days for it and each time I contacted him he stated he would send it. I reached back out to him early Tuesday morning 6.9.26 for him to tell me he doesn't have the time to complete the project because he has other customers and bigger projects to take on. So why advise me that you could assist in the first place?? You could've advised me from day 1 the project was too small for your company! Next time communicate with prospect customers and be up front, as this is not the way to do business! Regardless, thank you for the sample tile! I guess that was the best you could do since my project wasn't big enough!

Dolce Casa Tile Boutique - A monkey holding a football would have done a better job.

Dolce Casa Tile Boutique

(7 reviews)

$$

It was the 2nd week in October when I first walked in to Dolce Casa. I met the owner Pino. I told…read morehim I was looking to have my master bathroom shower unit removed and a new tile shower installed. I showed Pino some photos of the space and my current bathroom floors and counter tops all of which I wanted to keep in place. Within 10 minutes we put together a plan with the samples he had right in his store. We set a time for him to come over to my home with the samples so I could see how they looked in my space. At first I was unsure of how using glossy porcelain, Italian marble and quartz would look all together. Pino has a very good eye for this sort of thing, he reassured me and got it right the very first time! I was very pleased. Early November demolition started. By mid November the Tiles were up and there was one small issue I expressed with Pino and he immediately had his tile guy fix it. So finally everything was done except for the Measuring of the floating glass shower doors. Right before Thanksgiving, the shower door contractor came to measure. I was made aware that this would take a little time. Two weeks before Christmas I expressed to Pino that I expected these doors to be delivered and installed before Christmas. That afternoon he let me know that the doors would be in on the 24th and could be installed the day after Christmas on the 26th. I said ok. So the day finally came and 45 minutes before I was expecting the shower door installer to arrive the contractor called to explain that nothing that was Ordered, glass or parts were correct. I was not pleased. Fast forward 2 weeks later and all of the correct glass and parts got installed. And guess what!? It looks Beautiful! I am giving Dolce Casa 5 Stars! I have learned that this kind of Home Renovation takes patience and an understanding that there are many moving parts involved. Thank you Pino!

Back for our 4 year review. I've replace a total of 5 broken tiles now. This time I decided to…read moreprovide photo evidence of the shoddy and noob job provided by Pino and Dolce Casa "Tile Boutique". If you're unfamiliar with what tile installers look for when installing your tile .. they look for "80% coverage" for interior installs. If you look at the photos, you'll see I've used a marker to identify the areas which actually contacted the bottom of the tile. This is, at best, about 40% coverage and .. exactly why these tiles Pino installed keep breaking. Also, if you look at the lines left behind by the trowel, you'll see that they are anything but straight lines. This doesn't allow the air trapped under the tile to escape and creates air pockets .. which ALSO are the reason this job is trash. Look, even if you don't trust the words I've written here .. I mean, I get it, you don't know me from a ham sandwich .. just Google anything referenced in this review and you'll see that everything Pino did on this job was substandard at best. If he actually finishes a job for you and it looks okay, you can be assured that just a few years down the road, you're be paying someone else to rip it out and do it again. Stop giving this man your money. He is a huckster and is woefully undertrained. His ego won't allow him to tell you what he doesn't know or understand so, he'll either whip out some horrific attempt at solving your problem or he'll talk you into doing it "his way" .. which he will also do a mediocre job at completing. Back to my regular life of setting aside a few weeks every year to fix the poor "craftsmanship" Pino left behind.

Sapphire Floor Maintenance - carpet_cleaning - Updated November 2026

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