Looked for bathroom showrooms all over Charlotte but finally found Prosource. Great selection of…read morecabinets, floors, counter tops, marble, granite,tile, etc. very helpful staff Really enjoyed picking out our bathroom cabinets, floor and shower

Will NEVER recommend them to anyone... There customer service was absolutely horrible and there…read moremangers are very very Rude. And they do NOT STAND behind there work. Paid alot of money to have all the floors in house done and they did did them wrong and messed them up ,and now refuse to come fix the mistake after the job has already be paid for. So unprofessional...

D & D Flooring refurbished my hardwood floors several years ago in 2018. I had a lot of trouble…read morewith the flooring crew and the quality of work. As each year goes by the floors look worse and I regret that I didn't do my work to find a better flooring company. The problems started when the crew mgr. called me to come to the house due to a small section of hardwood I added that wasn't going in right. He did come up with a solution that worked. But, I noticed the color of the floors in the kitchen, dining room and foyer were different than the color in the family room, but they kept going and didn't stop to tell me that there was a problem, the family room and kitchen run together as one big room! (Apparently the wood in the family room was a different grade of wood than the kitchen.) The color that I asked for was in the family room. The crew leader said that since they did all the other floors, they would only redo the color in the family room. I said absolutely not, that isn't the color that I asked for. The crew started yelling at me in Spanish, they were not happy. I'm not sure what they didn't do, but after a couple of years, my floors were a mess. Lots of color kept coming off when mopping them (I waited several months before mopping), and the floor is dull in places and not smooth and there are gashes in the wood that I never had before. I do have a dog, but I've always had dogs and never have had this problem. I also had to work with the crew, Doug, who's the owner didn't handle any of my problems, he said I needed to work with the crew. My mother had just passed away, this entire experience with D & D was one that I really regret.

Doug helped me out with some remodeling work in a few condos I had listed for sale and was so…read moreflexible and easy to work with! We also worked with him to pull out carpeting and replace with hardwood in our own home and, again, his customer service was over the top! His advice about color choice to match existing hardwood was spot on, and we couldn't be happier with the finished product! I definitely recommend D&D Flooring for any flooring needs you may have!

Metehan and Sophia were extremely helpful, innovative and meticulous. Both of them have great eye…read morefor design. Go with their choices and you won't be disappointed and you will save time. When Metehan came to our house he had innovative ideas that no one else had. His eye for design is amazing. He notices everything and brings it all together. He and Sophia work so well together. She is great with making the selections and she and Met are in the same page. It was wonderful to work with them and the people that laid out quartz did such an awesome job that you can't even see the one seam that had to be done. (Because our counter is so large) We recommend them to everyone and will be using them for the bathrooms.

Do you have OCD, do you have to have symmetry, pleasure to the eye by design? Are you so detail…read moreoriented that you can't work with most people? Mete is your man. Mete and his mother are the perfect team, and the time they invest in design and planning of your project is incredible. I had 3 bathroom renovations with them, we are working on 4th!

I found tile collection through an acquaintance, and I am thrilled I did! Caleb greeted me upon…read moreentering the store and helped me find the perfect tile after looking at many, many samples. His patience and knowledge of the store's products was amazing! Months later, I came back to order the tile when my remodel was finally ready. He remembered our consultation and arranged everything! Even with glitches in delivery from the supplier they used in Spain, he kept me updated constantly and listened carefully to anddress all my concerns. The installation was seamless and I absolutely love the tile backsplash in my kitchen. My bathroom refresh continued a few months later, and Caleb again met the challenge. He reordered more tile to complete the backsplash. It was only 9 finish pieces I needed, but he took the same care to make sure I got the supplies needed to complete the job. If you are in need of tile or other products, Caleb is your go to for finding the perfect materials for any remodeling needs!

The Tile Collection stone fabrication shop is the best!! During a recent remodel in my personal…read morehome, they installed two bathroom countertops (guest and master), one kitchen countertop, and a bathroom waterfall seat in a new master shower. Four pieces were remnants and the other was a full slab and they all look amazing!! Everyone was very easy to work with and able to answer all my questions. Scheduling for measuring and install was a breeze and their prices were great compared to other places. I highly recommend them if you are looking for tile needs for your kitchen or bathroom.

Helpful and responsive and got the job done for me. Suzanna provides excellent ideas and helpful…read morefeedback.

I had multiple issues with the tile shop. The sales person originally told me that the tile would…read morebe in stock only to find out that they had to order it and it would take weeks to get in so I paid for rush shipping because my contractor was ready, but the tile was not in. They also ordered incorrect tile and when I tried to return two boxes, they said that they did not return anything past 60 days. Anyone that is in the process of renovating their home can tell you that things take a lot longer than 60 days to complete, especially when I had to order the tile in advance and wait for it to be delivered as a part of the purchase timeframe. I will not be ordering Tile from here ever again.

Had an amazing experience with Jon (the owner) and his crew. Jon showed up right on time for the…read moreestimate and came with samples which made the process incredibly easy. The estimate was provided to me on the spot (no waiting a week for a quote). His guys moved my bigger furniture items which was a huge help, and installed the flooring on the first floor of my townhome in about half a day. Everything was put back where it was and clean when all was done. The price was right on the money for the services needed and will definitely use Benson Floor Covering for my next project.

Jon was great to work with; he did about 2200sq ft of new carpet in our home. He scheduled us…read morequickly as we were listing our house for sale. The crew did an excellent install and the carpet looked fantastic. Pricing was very good, too. we are getting ready to do new flooring in our new home and will be calling Jon for sure!

We are currently remodeling our guest bathroom. Leland has helped me every step of the way. He…read morehelped to design an amazing bathroom that is not only beautiful, but will not look dated in years to come. Leland chose a beautiful gray marble for the floors, which is beyond stunning. Pictures don't do it justice. I took a leap of faith and went with everything he designed and we are very pleased with the results. Leland is one of a kind and provides top notch service. No matter your needs he will take care of you. After speaking to him for just a few minutes I knew that he had quite the experience that is needed to complete any type of project to perfection. My only regret is that I didn't meet him sooner to do our master bathroom. He has a history of stunning work and he will not disappoint. A true asset to Best Tile.

Customer service was not good. The guy at the front desk was rude. Maybe this place is just meant…read morefor professional designers who know exactly what they're doing? Either way, I would've appreciated a little courtesy and respect.

Carolina Wood Floors to the rescue! I've been needing to get rid of that nasty carpet in my house…read morefor many years. My problem you ask? I have a slab so no real hardwoods for me, but coming to a agreement between me and the Mrs. We have been to so many places looked at so many different looks. If we found something the prices were either so high or I really didn't like the quality of the material. So after a good ol Yelp search this place popped up. I'm so glad that we have found this nice local gem. Seriously me and the Mrs. came in and found something we both loved in 5 minutes. They have quite the selection Hardwoods, Vinyl Planking, Engineered, Tile you name it! and let's not forget the important part budget. The prices are good but great for the quality of the material. The Vinyl Planking we chose is equivalent quality to the premium Pergo at the big box stores but more expensive there than what you can find here. It's a family run business and the employees are knowledgeable. They were very helpful and made sure I didn't order more flooring than I needed. I was thinking I needed to order an extra 10% for extra cuts and screw ups since I put the floors down myself. The saleswoman said I was going to end up with too much extra and even another 7% was too much, and..... She was right. But it's nice to know I have an extra few boxes laying around in case I need it. Overall I was more satisfied and oh yes I do tell my friends who ask where I bought these floors. I also pop it up on my phone and literally show them where it is on the map so they don't forget. Of you need floors check it out!

Excellent experience with Carolina Wood Flooring. Yuriy was recommended for installation and he and…read morehis crew took great care of us. Kronos Swiss laminate was installed on two floors of our home and every detail was addressed by the men. They were also friendly and very clean as they worked. I had to work from home during the process and it was seamless. Highly recommended.

Don't walk. Run to this fabricator. Not only do they design, supply and fabricate your countertop…read moreneeds but they install as well!!! Just an awesome family over there by the tracks!

I'm very disappointed in my experience with Harkey Tile and Stone…read more I went to them for my bathroom remodel, worked with Terri Wheeler on design and tile choices. Everything seemed to be going smoothly until she recommended a tile installer. When we were working on measurements, Terri stated that they don't sell tiles "by the tile" they come in square feet. Technically this is correct but when trying to figure out the square feet needed for each tile, Terri kept saying that they are not responsible for measurements and the installer is responsible. Well, Terri had the measurements and did the math but when it came down to doing the deal she wanted to release her liability and I ended up ordering more tile than I probably should. Because the installer broke my tiles I had to reorder and guess what- The person at Harkey taking the order never asked how many square feet I needed. My 24 x 48 tiles came in a box of 2 and my 12x24 floor tile came in a box of 6 tiles. Getting Terri to call me back was a process, there was ALWAYS an excuse and on one call she even divulged personal information about someone at Harkey that was none of my business. I'm not sure if she felt this would soften my bad experience but it only made me question her even more. After having a very challenging and bad experience with the installer that Harkey recommended, I reached out Drew Messenger, manager, to try and get my problem resolved. At this point I was already 2.5 months into a very small and simple bathroom remodel. Drew said he would assist in getting it resolved. Well, he did to a certain point. After back-and-forth with Harkey and the tile installer I ended up having to threaten litigation to the tile installer to get my bathroom completed. I was left with a USED vanity that was improperly installed, etched marble floor, grout haze on tiles, damaged drain cover and personal items that were used and or taken from my home. During this whole process, I was also getting a quote from Harkey on installing my kitchen countertops. Terri forwarded me an email with my updated quote that was $665 over my original quote with a note in the email from Drew to "increase each at $200 each". When I asked Drew why he emailed Terri with the increase his response was "Since you retained a lawyer for your issues regarding your tile installation and threatened to use them leads us to believe you'll be happier with a different fabricator and to consider my quote null and void." Drew is right! After my experience with Terri Wheeler and Drew Messenger at Harkey Tile and Stone, I do not want to work with them on any other project and I would advise you to consider what I wrote. Definitely do not rely on them for install recommendations! Know your measurements and don't let them tell you that they don't know how many tiles come in an order because they do. The tile I purchased was "their most popular tile" so to say you don't know how many tiles come in a box is an outright lie. In addition to the lack of customer service, their prices are higher than others that I have found in the area--SAME product and better customer service.

The showroom has the most unique tiles in Charlotte. They go out of their way to make you feel…read morewelcome and special. The owner, Jim is amazing! He has over 20 years experience designing both interior and exterior tile. I would highly recommend North State Tile for all your tile needs.

From the owner: A Charlotte, North Carolina destination for tile, natural stone and fine hard surface materials for…read moreover 20 years.