This is my honest review even though Yelp's algorithm doesn't want to use it as a recommended…read morereview. I downloaded Yelp just to post this review because I was so impressed with my recent plumbing emergency fix that I am sharing that experience with anyone who will listen because I am that darn impressed and thankful. So even though I'm a new Yelper which evidentally counts against my validity, I hope someone does read this review and know I am being 1000% honest & sincere. Positive: Punctuality, Quality, Responsiveness, Value, 5 out of 5 stars and then some!! WOW, just WOW! These guys went above and beyond. My parents have used Lane Logan for years and years so naturally I called them first thing when they opened at 8am when my water heater began leaking and I needed an emergency replacement. I talked to Mr. Logan who advised that they could do an install, but they didnt have a replacement that my house needed on site and we couldn't wait for an order due to the urgent leaking I had on my floors in my house. Mr. Logan was nice enough to instruct me on the correct water heater I needed along with the proper wattage heating element. So with the proper knowledge I went and picked up one myself around 9:15am and was home by 10:10am. Once I told Mr. Logan I had the unit, he was able to send 2 of his men, Oval & David, to install my new water heater. I also needed my old unit drained and removed along with several pipe replacements and a new shut off valve (My modular home was built without a water cut off valve at the water heater so we had to cut water to the whole house). These guys showed up early right after I got home with the new unit about 10:30ish. They drained/removed my old unit and worked to replace surrounding pipes, fittings, and added a shut off valve along with installing the new water heater during a terrible storm with all our phones going off with tornado warnings. They got soaked from the heavy rain but kept on trucking to get me through my emergency repair. Now you tell me what plumber you know would stick around and work through such bad weather? Well, Oval & David from Logan Plumbing did! Oh and I can't forget to mention that they hauled away all the packing materials that came with the unit I purchased and cleaned up everything. I am beyond impressed with my first use of Lane Logan plumbing. It's rare I get treated with so much respect from handymen as a 37 year old woman. I haven't been billed yet but I'm sure it will be reasonable from all the other reviews they have on Google. I mean, these guys have a solid 5 star rating there. I'll update these last few lines of my review once I get my final bill. Thank you Lane, Oval, and David. You now have another customer for LIFE!!! Now stop reading this review and CALL Lane Logan Plumbing already! I promise you won't be disappointed. Update 02/17/2020: I received my bill in the mail a few days ago and I was absolutely floored with how low the cost was that Logan Plumbing charged me. Not only did they do a full water heater install and removal/disposal of my old unit, they replaced all my pipes and even one of the drain lines under my house. These guys did not gouge me but charged me a very honest and extremely reasonable amount for both parts and labor. The least I can do now is spread the word on how amazing Logan Plumbing is out of Kings Mountain. I am one happy and now permanent customer.

Wasn't very pleased with the communication. Called to see if they could come out and check my water…read morepressure. they told me that they wouldn't charge me to come out and take a look but when he called me to tell me the price he said that if I didn't use him I would have to pay $100. So I agreed to let them do the work even though I had already found someone that would do the same job for a lot less. So they came and did the work same day which was a plus but... they decided to come in my house and find couple other things he could fix (which wasn't a big deal was just the guts in the back of the toilet) without my permission they fixed anyway. My son was home and asked the guy how much it would be so he could ask me and the guy responded with "oh I don't even know" so that kinda gave the impression that there wasn't going to be a charge He was just going to fix it while he was here. Well when I got my bill it was on there. called and asked about it and he said my son gave permission which is a total Lie! Needless to say I sent a check but will never use them again!

Crooks, you pay for a building and they do not provide the building, they ignore you calls, txt,…read moreemails. They just rip you off. Ordered a building 11/25/25. promised 1st of January. It is the middle of march and they will not respond to nothing. Only option is to fill a police report for theft at this point.

I am writing this review with heavy heart. Stroud's is not a reputable business. I paid $5000.00…read morefor a roof package in September of 2025. They promised that the package would be ready for pick up in 6 or 7 weeks due to a backlog of orders. I started calling around 4 weeks to see where I was in the production cycle but nobody would answer the phone! I texted, phoned and emailed to no avail so I contacted my bank to file a complaint to which the bank could not get any response also. The bank then recouped the money and credited my credit card for the full amount. a couple of days later a representative for Stroud's called me to say they were ready to make my roof package. This was at the 6 week mark. I explained that my bank had recouped the funds and the representative requested that if I would reinstate the charge they would make the package and would even pay for it to be delivered to my site. I declined the delivery but agreed to reinstate the charges in good faith. Within two days of the charges being reinstated the manager emailed and texted that because my bank had taken the money back they could not make the roof package for me unless I sent another form of payment. I was not going to do that and when I attempted to contact them I could not get any response. After this I reached out to law enforcement and filed a police report for theft and then tried to contact them again. No response but a week later I get a voicemail text that they are really sorry for the delay and would be making the roof package the following week. So I called and this time someone answered the phone and I explained that I just wanted a refund and they agreed and stated they would send a check out that Friday when their book keeper was in. That was three weeks ago. At this point all I can do is reach back out to law enforcement and see how to proceed. I hope this review will help someone from making the same mistake as me! After all it has been 6 months and I am out the roof package and $5,000.00!

Called and got a quote to get 7 tons of pea gravel delivered to my house…read more Their quote with delivery fee and they are less than 4 miles from my house was $385. Called around and got 7 tons of pea gravel delivered to me for $150 a huge savings of $235 Vs. the quote I received here. Plus the guy I talked to got short with me when I started questioning him about some cheaper options. No problems, because I won't ever be calling here for any more quotes!!

Rude and condescending on the phone. Delivery fees are outrageous. They don't seem interested in…read morenew business.

My contractor sent me here to make material selections. Everyone was helpful considering I didn't…read moremake an appointment. Great selection, I selected travertine pavers for my pool deck and porcelain pavers for a separate patio. We will have to come back to pick our stone veneer when the time comes.

I was having a pool deck built and it was Jonesing for some travertine pretty bad. My contractor…read moresuggested that I go check out Premier Stone. I'm so glad I did. The people working there were friendly and guided me through the process of getting what I needed. The product is beautiful and I couldn't be happier. Save yourself the headache, and just go to Premier Stone first!

A tree fell on my daughter's car at an Air BNB while visiting Charlotte. Luckily no one was inside…read moreat the time. They called Clarks. Rob went above and beyond to get things resolved by coordinating with the the owner, the girls, and me (as car owner) in Virginia. His team used a lift and chain saws to get them going in a short time. I was really impressed that he updated me often even though I wasn't the one paying him, the AirBNB owner was. Plus it was a fair price. It was clear that they care as much about people as they do making money. Highly recommend.

This company was hired by our property mgmt group to clear trees in our small neighborhood's common…read moreareas. They are thorough for sure, but they are inconsiderate, no regard for doing damage to personal property (driveways, yards, etc), driving heavy equipment on people's property. I am not sure what they're being paid, but right now I'm rather pissed with the wreck they made of my driveway. They ignored and disregarded the easement access and instead used my drive to position their equipment. They've been in the neighborhood multiple times and this isn't a one time occurrence, just the first time I've been directly impacted. Definitely, do not hire.

The work skill performed were awesome. Great quality work and and got the job done very fast ! I…read morelove my end results from the project! Will definitely be in touch again soon!

100 % my go to for extra special tile. The showroom is laud out well and all of the staff know…read moretheir business.

Poor customer service. Walked in looked around and not one person said hello , how can we help you…read moreor anything. They just sat behind the desk like two FOOLs and ignored my presence. I will not return and don't suggest that anyone do business with these jerks.