I brought my car in because the AC wasn't working, and Lucas Auto Lube & Service helped diagnose…read moreand repair the issue. They replaced the compressor and condenser, recharged the AC, and explained everything clearly. The staff was professional, honest, and respectful throughout the process. The pricing felt fair for the amount of work done, and I left satisfied with the service. I would definitely recommend them.

Paid to get my car Towed my car here on Thursday being told this. "yes sir , you can bring it today…read more, we actually have a spot available just for you today , we just didnt want it to get taken by tomorrow so we made sure we had it ready for you , can you come in any time today until 6 pm" Then on Friday I get told this "hey , ,i just wanted to inform you that due to today being a really busy day for us , the timing chain still needs to be worked on , can i call you tomorrow to let you know the updates and if we can finish the job since we were backed up for just one day , i was goin to ask if we can have it till monday so we can ensure this job gets done correctly with no rush ? Asked about schedule issues and if they can confidently do this job. Then was replied with: "no no scheduled issues sir , the car is in line with the space of it still being occupied by the car itself it was just one of those days unfortunetly and we couldnt start on it today , the work time is still the same im just backed up by 1 day sir , i apologize for this inconvinience and since we dont open sundays , the best bet will be to finish it by monday" Told specifically not to start it or drive it due to timing being off and creating additional damage. But that was disregarded and started any way. Highly unprofessional place and strongly don't recommend bringing your car here if you love or care for your car. I have been lied to and disrespected. This can be you as well. If anyone has doubts or questions, I have everything documented

I was recommended to use Honest Auto by a friend. Great recommendation. Pricing is fair, work is…read moredone quickly, and they only do necessary repairs. I have taken my 2009 car to them on more than one occasion for totally unrelated issues. Each time, I am happy with the work and experience. I took my car there one time to get work done and I recommended doing something else to car and they asked, "why?" They asked if I was having trouble or any issue and used the common sense of "if it isn't broke, don't fix it." I think another garage would have seen $$$ and performed unnecessary work. In my opinion, they are truly honest.

Hands down the BEST, MOST KNOWLEDGEABLE, HONEST, MOST REASONABLE mechanic in Council Bluffs or…read moreOmaha area hands down !!! If you're a single girl and don't have a clue he will treat you with respect and will not take advantage of you, not knowing what is wrong with your ride. Larry is awesome this single has been going to him approx 15 years ALWAYS BEEN TREATED FAIRLY!!!

Got screwed on an oil change. I drive a 2000 Ford F-150, and it takes 6 quarts of oil. When I…read morebrought the vehicle in they brought me inside to wait. They came back and told me it was going to be $141 for just an oil change. I wasn't going to get it done at that price. When I told them that they informed me that they already had it drained, and there was nothing they could do. Definitely go somewhere else.

I have a very small car and they wanted to charge me $100 for an oil change the oil was $35 at auto…read morezone surely you don't think 10 minutes of your time is worth $65 outrageous and they didn't even put the sticker in the windshield they handed it to me

Update: Council Bluffs Grease Monkey WAY over-torqued the…read moreoil filter on my truck. Grease Monkey in Omaha had a really tough time getting the filter off.

Quick and easy ! Changed my oil and wipers very quickly . Highly recommend. Good customer service .read more

My tires needed balanced so I was happy they could fit me in right after work. They quoted me $71…read more I waited 45 minutes after my scheduled appointment. They charged me over $90. After emailing me 3000 times after booking the appointment, I never received a receipt explaining the extra charge. When I got home I noticed my center caps were all bent in the same place. I called. The guy was rude and insulting. I brought the truck back, he took pictures, and said someone would be in touch. That never happened. I had to replace not only the center caps, but all my lugs because they used an impact (with no extension hence the dents) and rounded several of them off. A bear to remove. DO NOT BRING YOUR VEHICLE HERE.

Well, only days later and the drama continues. Tonight, I stepped out of my truck and noted that…read morethe left front tire hub cap is missing off from the wheel. Obviously it was not reinstalled correctly as I bought this truck new in 2007 and have NEVER lost any wheel trim. Not happy, now the tire replacement is increased by $44.00 as I am forced to buy a replacement. I am now concerned if the lug nuts are torqued correctly...sheez. I have added photos of what it should look like, the right side, and what the left side now looks like. The saga continues...

This was my first time at Brakes Plus and it won't be my last…read more I scheduled an appointment online, which was very fast and simple, for Saturday morning. They also open at 8am, which is nice and the right time for me usually. I had to get my alignment checked because I had uneven tire wear on my tires, which I replaced last week. They were running a special on alignments for $58! More than $20 cheaper than everyone else. I left my car there and they called me about an hour and a half later and said my car was ready. So my wife and I went there and picked it up. The guy that helped me, don't remember his name, was extremely helpful and explained what the check up found and what my alignment was after they fixed it, But with their cheap rates and great service, I'll be coming back for alignments and other services.

Made an appointment at 2 for a simple oil change. Arrive early at 1:50, they didn't take my vehicle…read moreback until 3. Didn't get done until nearly 4pm. Two hours of waiting for an oil change, no one updated me that it would take that long or let me know how long I would be waiting. The cost was $60 more than what it said on their board. Costing $145 for just an oil change, this may be the correct price but the board was misleading. One of the employees (short, bald, old guy) was rude and unprofessional to other employees and customers. Would talk poorly about customers after they left. Completely unprofessional and I'm sure he doesn't care. Terrible service all around. Would not recommend coming here. They are reporting poor reviews to get them removed.

The general manager, Mike, is such a nice guy! I was getting the run around on a transmission issue…read morefrom the dealership I had to go to per my extended warranty. Mike had his tech perform a tranny diagnostic and gave me peace of mind that the transmission issue wasn't all in my head (like the other place was treating me). He even called the dealership when the service director there was not listening to me. Mike did not charge me anything for the diagnostic work and even called me to follow up to make sure that the problem was taken care of. Because of the terms of my warranty, I likely won't be able to have AAMCO perform the work on my car, but after my warranty has expired, I will definitely go to the Council Bluffs AAMCO for any future issues on my current and future cars. Thank you Mike!

From the owner: People who know go to AAMCO!…read more We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, overheating problems, a/c and more.

THANK YOU to the man who helped us today. He came out to a hotel we were at to change our flat tire…read moreand helped us to fill them all up back at the shop. He went completely out of his way to help us and we appreciate him so much! -2 Canadian Girls

Lyle R. Who stated he was the manager, was completely rude and unhelpful. I called ahead and asked…read moreabout a pm and he stated there was no wait so I came over. Upon arriving there were no signs indicating the entrance or exit. I saw a small single lane road next to the parking lot that leads to what I could only assume was the back of the building but since I wasn't sure I kept going to where the bays where. I saw plenty of room there so I pulled in my semi truck with tanker attached and parked. I was greeted by 2 techs that where actually nice and told me that I was actually at the exit and that the entrance was through the small road that I had originally passed. They said to go inside to check in and we would figure it out. I go inside the office and that's where I see Lyle, no greeting with face buried in the computer. I approach and say "Hey, how you doing? I'm the one that called about the PM/oil change" He proceeded to tell me "Yeah you need to turn around." I started asking about being able to pull through and turn around in the back as there's no traffic and plenty of space and he tells me no, and states that I need to back out into traffic and come in the right way. He stated I saw you about to pull in the right way and then keep going. I explained that it's my first time here and lathered no entrance or exit signs. He started to get an even bigger attitude now and state back up and turn around. I explained to him that I was not comfortable backing into 4 lanes of traffic blind. He then started arguing with me about how other truck drivers do it and that if I didn't do it I would be stuck there. I told him that if he forces me to back into traffic and something happens that he would be liable and he said no he wouldn't. I told him again it is not safe to back into traffic and he basically said it wasn't his problem. I told him I will be reporting him to corporate and he didn't care at all just said go ahead! I left the office and talked to the techs outside. Because Lyle was the manager their hands were tied but they did offer to move some vehicles out of the way, giving me enough space to turn around in the parking lot instead of a busy road with traffic. If they are going to be strict about which way you need to be facing in the bay then they need to put signs that clearly state enter and exit like the have at their truck stops. Demanding someone perform an unsafe act that can lead to an accident and cost people their lives is completely unacceptable. It doesn't matter if "other drivers" have done it. The fact that other drivers have had to do this clearly points to the bigger issue of no Entry/Exit signs at this location, and the complete lack of concern for safety!

I don't usually leave reviews, but I have to say my experience at Grease Monkey was amazing. I felt…read moregenuinely welcomed, and the staff were kind.

I always have a good experience at Grease Monkey. Growing up, we took all our family cars here so…read morewhen I moved back near this one, I started bringing my car again. They're very prompt, unless there's a huge line in which case it is what it is. They keep track of how long they're spending on each car via screens inside the bays. There's 15 minutes allotted for each car I believe. They recommend add-ons, like air filter replacements and more, but aren't pushy about it. The guys are friendly and helpful, too. I found out during my oil change today that they have free top-offs between oil changes so you don't have to worry about filling your own oil, washer fluid, etc between changes. The price seems a little steep, $95 is the charge for a full service change, so I wish this was a little less. It probably pays off to have the free top-offs between changes, but I rarely need them.