Amazing customer service! Much appreciation for Keith who…read moreallowed me bring my Hyundai Tucson in for a diagnosis test drive without an appointment. I wasn't expecting a phone call two hours later telling me that the car was all set and no repairs were needed. Honesty, integrity and outstanding service! Highly recommended. I won't be going anywhere else in future. Thank you so much Keith

Best Manchice ever. I been to tons of mechanics and it's always a cringy feeling in one way or…read moreother. Keith is super organized, detailed and you know and always helps with fair pricing. You do need to book your appointment, it's not a drop in spot. But i am sure he will get ur car up and running again within one or two days. Thank you Keith's for your help and professionalism :)

Jessica, John + the team are incredibly wonderful to work with. This is the place to go for a…read morecommitted staff, quality work, honesty + friendly service. What else could you ask for?

I decided to take a chance & bring my car to Hometown after someone recommended them to me because…read morethey are closer than the mechanic that I normally go to (he is great & I never have to spend a fortune with him). I had them look at my car because I've been hearing a loud cracking/creaking sound coming from the front. They look it over & told me it was my struts & shocks. I paid over $1,800 to get them replaced. When I picked my car up, it was still creaking; same sound. I let them know & they told me to come by & take a ride with one of the mechanics. He heard the noise clearly within the first 5 seconds of me driving it. I brought it back for them to look at & they told me that they "accidentally" put the wrong part in my car. They then replaced it with the correct part; great. When I picked my car up for the second time, the same loud cracking/creaking sound was happening. After I sent videos to them from my dash cam (which has the date & time on it) and from my phone of me pulling into my driveway (both in which you can clearly hear the LOUD creaks) I went to the shop and spoke with Jess. I told her that I was extremely upset and frustrated because I just paid almost 2k to get work done on my car that it didn't need. She was very sweet & we worked out a full refund. I will give them credit for that because the situation was handled very well. They knew that I would not be bringing my car back to them and had plans to go to my main mechanic to get it fixed. They told me "We really would love to know what the issue is with it. Please keep us updated when you find out. We are so so sorry about our mistake". Considering how well they handled the situation & how kind they were to me about it, I decided to give them another chance to listen to the sound & get the issue fixed. I dropped my car off for them to look at yesterday. While my car was getting looked at for the third time, I ask them for a quote for a battery replacement on my boyfriends car (the one I have been driving while mine is in the shop) because it won't start without being jumped. They sent me a quote. I accepted & they told me to bring it to them this morning at 8 AM to get it replaced. They texted me a couple hours later about my car, telling me that they heard noises coming from the back & a slight noise coming from the front & I would again need to drive with a mechanic so I could "mimic" the noise. They told me "We had 4 people drive your car & no one heard the creaking". Feeling very frustrated yet again because everyone that I drive with hears the noise and they were heard clearly in the videos, I called my main mechanic and told him about the issue. He immediately reassured me and mentioned a couple things that could be causing it, which Hometown never even thought to look at. I decided to text them back & thank them again for looking at my car, but told them that I would not be going through them to get this problem fixed. I asked them to leave the key in my car (I had my fob to unlock it) & I would be there after work to pick my car up & be back at 8 AM today with my boyfriends car to get the battery replaced as planned. They responded with "ok." When I went to pick my car up from their lot after work, my car was UNLOCKED WITH THE KEY INSIDE. That is extremely frustrating & upsetting especially with the amount of car break ins in Portland recently. Regardless, I still showed up this morning with my boyfriend's car to get the battery replaced because he needs it done. When I walked in the door, the owner looked shock. I told him that I was here to get the battery replaced. He said to me "I know what you're here for. I just didn't think you were going to show up" even though I told them I would be there in the morning. He then processed to tell me that he is not going to change the battery in my boyfriend's car because I was denying their services. He was extremely rude & basically accused me of trying to get free services from them. They were fine with giving me the refund & me bringing my car to a different mechanic to get the issue fixed at first, but since I brought my car back for a third time & ultimately decided not to have them work on it, they deny my boyfriend service just because I'm the one bringing his car in? They wasted my time by having me drive down this morning when they knew they had no intention of replacing the battery. I don't have any faith or trust in them to fix the actual issue with my car & was not going to give them any more of my money to fix something on my car that they think "might" be causing the noise. I do not recommend Hometown to anyone. Not only are their prices ridiculous, but the mechanics don't seem like they have any clue what they're doing. Stay away! The attached videos are from the night I picked my car up for the second time... after they put the correct part in my car. If they can't hear that noise when they drive it, they need to get their ears checked.

Had my emissions test done there for my registration they were very courteous and very prompt on…read moredoing the test. I would recommend them for getting your test done. Have not had any mechanical work done there, but I think I will try them out in the future starting with an oil change tire rotation to see how they perform

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher

fair honest dependable and works seems to always be done right the first time. I have been using…read moreBob's Auto for 30 years

Bob is a great mechanic. Have been going to him for years! Honest and cares. A rear commodity!read more

This is where I've been coming for my car service for the past 2 years!…read moreEasy scheduling, good hours, Not pushy if you don't want to get something done or have questions, always provide a summary email that has all the details of what went on and just all around really nice guys and great customer service! Never had any issues with the quality of work and they are honest- coming from someone who doesn't know too much about cars this is a big one! They have a nice little waiting room and offer loaner cars or rides if you live close. Bonus- they always mail out coupons!

I purchased my daughter's BMW 2016 X4 with 114,000 miles. She lives the North Shore. Boston has…read morebeen taking it to NorthShore Autoworks , specializing in Bmw's, etc. they told her that she would need front brakes in future and oil pan leaking mildly . Could wait until this fall 2026. I bring it to Portland automotive and they tell me I have about 15 things that should be addressed , total of $7200. Somehow, I didn't feel comfortable with the service manager owner when I asked him if there was flexibility in pricing during a text exchange, he did not answer. He seemed annoyed when I asked him if the parts were OEM, there was no detail on the estimate, In this regard. I have driven BMWs for 20 years. So I just got a phone call from a very highly regarded Bmw mechanic in West Hartford, who is known for as honesty. He told me my brakes were 75% fine a little wire on the rotors on the front and a little less in the back, but nothing I had to address right away. Whereas Portland automotive told me I needed a complete thermostat sensor yada yada when they check the codes, this Mechanic and West Hartford said he would do less and then see what happens (instead of trying to gauge me.) what convinced me to get another opinion was reading the reviews on Portland automotive, which seems sketchy, especially by men who probably it appears to me no more about cars versus the women to think they're very nice. Well, I'm a woman, but I go with my gut instinct, and in this case, it told me to go elsewhere.

Saved nearly $200 on a job well done--over the dealership. Great value, great work!…read moreI would highly recommend this business.

Honest assessment of what was needed and what could wait with our brakes. Price for the work done…read moreseemed very reasonable.

I Always come here for my oil changes. Staff is friendly and service is fast. Look out for monthly…read morecoupons they send out to your linked email.

Used them for the first time for an oil change and brake inspection. Great service and friendly…read morestaff.

Went to have my emissions done very quick and efficient. Staff was very friendly . Comfortable…read moresitting area . Great place they offer multiple services .

I found this location through Groupon. It was such a good deal for a full synthetic oil change that…read moreI decided to give them but I'd pay regular price. The owner was so kind and did a full inspection on my vehicle. He explained what he thought I should repair at a future date and gave me an estimate. While waiting I also spoke to a gentleman who has been bringing his car for years despite the dealer giving him a service package. I will come back.

I work next door and we buy all our diesel from frank hes a strait up funny old school mechanic and…read morelones his customers and his pumps are dull service at self service prices its a little tight but easy enough love that place

Great service! Diagnosed the problem, replaced the part, and really went above and beyond. Highly…read morerecommend Franks.

A youth speeding around a corner lost control and plowed his pick up into my property, slammed into…read morea tree resulting in his rear end swinging into my veg garden fence. State PD contacted Untouchable for the tow. Inspecting the area I could not see how the truck could be extracted without further damage to my fence. That being said....... I have to give Kudo's to Matthew, the tow "guy" who showed up with a Untouchable flatbed. Matthew inspected the situation and after hooking up the pick up from a couple differnt areas, artfully first pull the vehicle away from the fence then rehook and pull it away from the tree and onto the flatbed. I cannot speak for any other services that Untouchable but as for towing service (specifically Matthew), I had a 5 star experience and would recommend the service.

This company towed my vehicle this morning and during the process, they completely damaged my right…read morefront side wheel well, it shredded off and ripped apart not even five minutes after I left their lot. I have photo proof of the vehicle being fine as it's being towed, where I believe the damage was caused, and I have photos as soon as the damage became apparent to me upon exiting the lot. I called in regards to this, and a man named (Hugo, I believe) started immediately screaming at me saying SUE ME GO AHEAD AND SUE ME YOU DON'T HAVE PROOF GO AND SUE ME!! Then, he called me a DUMB B***H AND HUNG UP ON ME. I immediately called back and tried to leave a voicemail, and my number has been blocked. They hang up on me when I call back with an unknown phone number, they will not speak to me whatsoever. We have photo and video proof of everything, this is not the end of this situation.