Jay has been my mechanic for nearly 14 years now. When I was a broke grad student, he repeatedly…read morewent above and beyond to help me keep my car running on a shoestring. When I couldn't afford to do things the normal way, he could usually find a way to do it with wire and some electrical tape. Once, he spent at least an hour (which he didn't bill me for) calling multiple salvage yards to find me an exact match for my bumper, because he knew I couldn't afford a paint job, and he didn't want me to have a mismatched color. And his staff are just as skilled, friendly, and honest as he is. If you're looking for a free Keurig bar and nice carpets, move along. This is not a chain or a dealership. It's a good old fashioned oily workshop with broken-in chairs and faded signage. The kind of place you can relax and trust you're in good hands. Pro tip: Don't be scared to make a follow-up phone call. They're a small shop without a secretary.

Unfortunately, not a very good experience here, at all. Shoddy work and no response from Jay…read moreregarding the problems with the dash cam he installed; when I had originally inquired of service, I said I had a hard deadline to leave the state for a work contract and was told no problem, the job would only take him a few days. The following week I dropped my truck off on schedule and 2 weeks later the job not was still not done, he handed me the rear cam he did not install saying "maybe I could find someone to install it in CA when I arrived"; the backup camera he installed is calibrated about 8 inches off to the left (which i mentally account for now every time I back up) and the wiring from under the dash continues to fall out when I drive bc it was not re-installed properly after he swapped out the $new sound system$ with the apple-car screen that was "necessary" to use backup camera. Such a shame, I handed him nearly $2K and am left with nothing but problems (oh, and the dash cam drains my battery and I have ended up with a dead battery on more than one occasion 3,000 miles from home, but he can't remember if there was a low-voltage cut off to the cam he hardwired to the fuse box)... Bummer for me. Won't be back to CT for 5 more months so I can't even go back in person and Jay has not responded with information on the manufacturer of the product so I can try to figure out how to disconnect it so I don't end up needing a new battery, I'm about to rip the dam thing off the windshield and tear out the wiring and throw the whole damn thing out in the trash. disappointed and puking out my hard-earned $$

What a horrible experience so please enjoy the read. They have attempted to remove my reviews so…read morethey can pretend they are a great dealership and stand behind the sale and customer satisfaction. Well here are some screen shots where you can see that they knowingly sold a car with damage, lied about it, didn't disclose it was a theft recovery, mechanical issues as you can see from the lights on the dash, vehicle arrived with over 100 extra miles on it from when I purchased it to transport picking it up from them and more! My 2024 Nissan GTR was purchased through Hoffman Nissan with Gus as my point of contact. Rest assured he will take great care of you lol "hiding the damage and playing the I didn't know card" very well. Vehicle arrived with damage in all locations listed on the transport pick up sheet before it even arrived to me with 100 additional miles on it at pick up. Damaged components, alignment off, rims all had damage , mismatched tires (advised by Nissan not recommended as it can cause transmission issues) what do you know .... needs a transmission!!! (diagnosed by a local Nissan dealer!!) Said it was an issue prior to me owning the vehicle as diagnostic reports show it! They are liars and thieves and I have all the proof I need to take action. I have tried to contact Gus Loukus who has some how disappeared and does not answer phone calls, text or emails anymore after he made his money on the sale and Micheal Lapointe is no better! They both know what they did and how they lied and hid the damage and sold it to someone out of state to make the deal happen. Not only that they never reported by issues since August/ September of last year to the warranty claims department and let their guaranteed satisfaction warranty expire and not make a claim. A real clown show you have at this dealership and unfortunately with multiple attempts to have them stand up and resolve the problem they choose to run and hide instead of standing behind the sale and their brand. It is sad that a consumer has to get legal involved to have their vehicle repaired to the condition they were told it was in. I have attached screen shots showing that management wants to know what I want ......and my simple answer was the items not disclosed as damaged or having issues repaired or replaced. To then be ghosted and just ignored. It's sad you have to threaten with legal or social media exposure for a company to do the right thing anymore! Guess matters have to be taken to another level and I will make sure not only that this gets resolved but that no other consumer has to suffer and buy hidden garbage from your dealership! If you decide you would like to step up Hoffman and replace the parts on the vehicle you sold me with hidden damage you know where to find me. BTW it needs a transmission as well. If legal takes this claim over your bill goes up quite a bit and I won't go away. So why don't you make the right decision and take care of your customer. Step up and do the right thing. I will make it my life's mission to make sure I keep all social media options informed of this as well as potential customers thinking twice about spending a dollar with you.

Dropped my car off for bushing repair and transmission and brake fluid change normally they are…read morepretty good about keeping me updated with repairs and what's going on with my vehicle by sending me a video of what needs done or what was done on my car but this time I was extremely disappointed in the service department I called 4 different times trying to get an update date on my vehicle not one time did they call me back until 4:40 to pick my vehicle up every time I called they were on the phone with another customer I was told and some one call me back when they got a chance. At this point I was done with it. I get there at 5:10 not one of them were on the phone just sitting around. They could have had the courtesy to call me sent me a video of the work performed but no this time they didn't. I explained when I dropped my car off to reach off to the bank for payment and to let the bank know before service was done how much it was going to be for the repairs. I reached out to the bank at 1 and they said they had not heard anything about the service that was getting done.

I have been taking my 2019 Mercedes GLC there for my annual service for the past 4 years, and I…read morehave no complaints. I find them to be very honest and trustworthy, and as a woman, I never felt like I am being ripped off. The Mercedes dealership will never see me again.

Finally found a great mechanic. Sadly my car was beyond repair (Mini Cooper), but they were honest…read moreand helpful. Told me the error codes, explained the process of elimination for how they figured out what was wrong. I will be coming back here 10/10 Follow up m; I did come back and the owner Jeff helped fix my dodge tailgate. So helpful and reliable.

Brought my 2003 Tundra here because it had no power when hitting gas, he figured it out immediately…read moreand did a few extra things on the house, great price and communication, only had to leave it with him for a day. Would highly recommend this great little shop for any kind of repairs, services, or general maintenance.

They did good work on a car that had been sitting in a garage for over a year during covid and…read moreneeded to be checked. He did reliable work and worked around our schedule. Would recommend.

Amazing owner who has repeatedly shown quality service, excellent knowledge, fair prices and…read moreensures that they stand by all work completed at their shop. VERY HIGHLY RECOMMEND!!

Woke up this morning to find out that my oxygen sensor failed. It was so old that I unfortunately…read morecouldn't get the sensor to break from the exhaust. Called Dynamic Auto works and thought it was going to be a shot in the dark to get my truck repaired on the same day.....I was wrong. Geoff took my truck right in and not only fixed it but also had his son drive me home and pick me up when the truck was ready. Unbelievable customer service and extremely reasonable prices. Highly recommend that you go for your next automobile services. Thanks to Geoff and the Dynamics Auto Works crew!!

i am so grateful to this body shop. I was driving for work and was very far away from home when my…read moreoil light came on. I went to advanced auto and grabbed a quart of oil but I could not get my oil cap off. the guys at advanced auto couldn't get it off either! so I was driving along and came across this shop, tears in my eyes because I was afraid my car was gonna blow up. they were so nice and friendly, were able to get the cap off and fix the issue with it! I was so grateful for this place! thank you thank you! if I lived closer, I would def bring my car here.

Decent shop and they don't try to upsell you if you go there for emissions, and will offer good…read moreadvice. Country music, in the middle of the sticks, and nice people every time. (Been coming here for emissions for a while)

Took my car in on Thursday to get an alignment and tune up done, and am very happy with the…read moreoutcome. Anthony was fast, friendly, and professional. Prices were reasonable, and there were no surprise fees when I went to pick my car up. I will definitely be back!

Love this business!! The man who owns/runs this business is fabulous!! He is honest. reliable, and…read morehe only does what needs to be done. His wife, the receptoionist is very sweet and kind. Salt of the earth people and they will not cheat you. In fact, he saved me 1500 dollars by finding out that there was a recall on a major repair so that the dealer fixed it for free! I cannot reccomend this place enough.

Dan, Larry and Dave were excellent to work with…read more About 3 months ago I purchased a used Toyota Prius from you and I couldn't be happier. I tell everyone I meet about the wonderful service you provided me with and comfortable purchasing experience. I will be doing all my car shopping here for now on! Hope to see you all again soon!

RUN away from this place went to get diagnosis done on my car they told me the same thing I told…read morethem that was wrong with my car when I came in to get it fixed and still charged me 179.93 . he told me it's going to take another two hours so they don't have time today I booked this appointment a week ago !