Great place - Reasonable, Honest, excellent home town…read moresmaller car repair shop I asked the mechanic about my car problem, I got a few ways he can repair it... I'm happy Rich's retains that 'garage charm' after Rich left. I hope he's enjoying a nice retirement life, he deserves it!

Best independent shop I've come across. I was in the area looking at a used car from a local…read moredealership, and called this place to see if they could look over the car for me. They gave me a next-day appointment, went through the car thoroughly, including putting it up on a lift, pointed out various things of interest, and gave me an honest assessment of the vehicle. You can tell he has a clean, organized repair shop, is knowledgeable, and is someone you can be confident in for any repair you may need. Cannot recommend Rich's Citgo enough!

As a resident of Berlin for the past 40 plus years, I have taken my vehicles to several, at least…read more6, different garages plus 2 national chains with decidedly mixed results. I finally settled on Ron's based on the quality of the workmanship and his staff's ability to identify and willingness to explain any repairs to be completed in too distant future. On my most recent visit for a routine oil change and tire rotation, I was told the front disc brakes will need to be replaced, but that I could probably hold off for another 3-4 months given the limited mileage I typically put on my car. On a prior occasion when I asked about a noise originating in the rear of my SUV, he took the car out for a test drive without charging me.

Our neighbor recommended Ron's to us, and I too recommend Ron's to you! I got my car back from…read moreRon's in a timely manner, busy as the place was. We were left with no mysteries or mystery costs, and I know we will definitely call him again. Speaking of calling him, it's nice that Ron himself answered the phone and personally called us back each time we spoke.

Just went in for emissions testing and it was a simple in and out, no waiting. Thanksread more

Actually yes - I've been to many businesses where if there isn't a problem then they wouldn't…read morecharge me. There wasn't a problem with my car. I could've went to Shearer Honda where they even said they would've checked the tires and pressure for free and reset the TPMS light no charge. That's what a real business does because they aren't greedy. You want to talk about slander and vulgarity? As soon as you told your "employees" to stonewall me, you answered the phone screaming at me. It's your loss because I will never recommend your business to anyone and you reap what you sow. You seem to have a lot of bad reviews so I think you have a problem mentally.

Always easy to do business with as I have always been treated fairly and honestly by Tucker and the…read morereceptionist that takes the calls. Been a customer for over 18 years and see no reason to change. Prices are typically lower than the dealers around town.

Met Tucker and team after my Acura hit 80k. Great service, great communication, lower costs. Been…read moregoing here for two years. Nice to have an honest conversation with honest prices with quality people.

Came over to my place to do my brakes all around and showed me how the brakes I purchased were…read morewrong, and went to pick up the correct brakes for me and didn't charge me any more than what we agreed to. He did a great job and I would recommend him to anyone needing brakes, oil change, or other services

From the owner: We provide guaranteed automotive maintenance services at your home or office at your convenience…read more Why spend your day wait­ing around in a shop or deal­er­ship to have your vehicle ser­viced when the shop can come to you? We offer timely, neat, and courteous service, and will never upsell or charge more for parts than we get them for. Give our service a try, and you'll stay with us for years to come. If I take the time to read your inquiry and respond, please be courteous and respond to me. If I ask for more information to give you an accurate estimate on your repair, please provide it so that we can get you scheduled and back on the road again. Check our website for more information. We can also be reached by text at the number in our ad.

CARS was very accommodating when I showed up despite not having an appointment scheduled and they…read moreprovided me with an oil change, tire pressure check, replacement cabin filter among other things. Mike was very patient and provided great service, explaining things in great detail that I was never told before, including car dealership scams and how to deal with a broken low tire pressure light. I will definitely be coming back to CARS every 6 months from now on for routine checkups

I needed a quick plug in a flat tire... although they were very busy they took me in right away and…read moretreated me like I was a long time regular customer. Very professional - did a great job and now I'm considering using them for all my car repair needs. I highly recommend C.A.R.S.

The folks at D and L were polite, respectful, and professional. They showed empathy towards our…read moresituation (car was in an accident) and gave useful suggestions regarding our next steps. I highly recommend these folks.

I recently relocated to a city in Connecticut approximately 3 weeks ago, second day at a job & told…read moreby the new owners where to park given the holiday weekend traffic. I park there, no signage stating we could not, and others who had parked have had no issue. Came outside car was gone and, I panicked. So new to town I called the wrong PD, then the correct PD to find out D & L grabbed it. 267 to get it back. When I tried to explain the situation to whomever answered the phone after hours and ask for an owner to discuss the pricing was shut down and he began to act like he was God. Things very quickly went left as I had prescription medication in the car and my son is in the hospital with the driver then refusing to release my vehicle until the next morning, because he didn't "like my attitude". I hope Karma finds him, and FAST. After reading the reviews online and speaking with the police department DMV will be contacted BBB will be contacted and social media posts will be going up. Avoid at all costs!!!

I would not recommend this shop to anyone. Took a little over two months to fix my clutch. First…read moretime he replaced clutch only got 125 miles before it went again. Found out that the forks needed to be replaced but when he saw that they were worn while replacing the clutch never bothered to check to see if I wanted them replaced at the same time. Never followed up when he said he would. Communication is poor. Said I also needed to have my valve cover gasket replaced because of an oil leak. Finally got my car back and not even a few days later, noticed oil had leaked everywhere.

From the owner: Established in November 2023, Auto360usa,llc is a family-owned auto repair shop conveniently…read morelocated near the center of Berlin, Connecticut. We offer comprehensive automotive repair services, drawing on over 45 years of experience to get your car back on the road.

This review is long overdue. I have had 3 Subaru's, one was purchased here and they all were…read moreserviced here. Lisa G is my go to service writer whom I trust explicitly. Their waiting room is stocked with waters, snacks and hot coffee and tea, all FREE while you wait for your car. I recently was approached by their new in house Allstate Insurance professionals. After hearing the ease of enrolling AND bundling my homeowners, it was a big fat YES! Especially since they got me lower prices! When it was time to update my car, I went to Schaller Mitsubishi and bought a beautiful Eclipse Cross! My car payments are lower than my previous car and the financing was zero percent! The warranty for my Eclipse is 10 year/100,000 miles! The sales people are extremely knowledgeable and are prepared, ready for accommodating you. There are 3 divisions of the Schaller Auto Group, whichever one you choose, you will be treated like the most important person in the room!

Complete lack of communication and zero service! Avoid the service department at Schaller Subaru if…read moreyou expect basic communication. I sent an email inquiring about a seat repair and warranty coverage, and after texting back and forth 3 to 4 times, they completely stopped responding.I called the service department directly to get an answer, only to get shuffled around from person to person. I explicitly asked them to check for the correct part and call me back with an update. Once again, absolutely no call back.This service department gives zero actual service. They clearly do not value their customers' time or follow up.