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Santa's Motorcycle Supply

3.2 (9 reviews)
Open 10:00 am - 5:00 pm

Services - Santa's Motorcycle Supply

Motorcycle repair

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11 months ago

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3 years ago

Grate customer service overall a fantastic product and price. They help you find what you need

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2 years ago

Awesome place they know there bikes especially Harley's and have been a Cleveland staple for years

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3 years ago

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5 years ago

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11 years ago

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8 years ago

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14 years ago

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11 years ago

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ClevelandMoto - rusted holes

ClevelandMoto

(40 reviews)

Let this serve as a major red flag to anyone considering entrusting their vehicle to ClevelandMoto…read more Based on his rhetoric and professed expertise on all things Piaggio and Moto Guzzi as relayed to me during our initial conversation, I anticipated a knowledgeable and thorough evaluation and repair of my new, under warranty Piaggio Beverly 400 from Phil Waters. At 350 miles my oil warning light came on. I did NOT purchase the scooter from ClevelandMoto but, as the closest authorized Piaggio service facility, I took it there for repair where I was assured by Waters that he'd resolve the issue. Over the next month, after multiple phone calls and an additional personal visit to his dealership at 2 weeks after drop-off, I was told that his request for parts from Piaggio was denied and that I should contact Piaggio personally to motivate their regional service managers as he could not execute the repair - allegedly a full wiring harness replacement - without their involvement. I contacted Piaggio Corporate and they responded and intervened almost immediately. They communicated with me and ClevelandMoto in a timely and professional manner via both phone and email. However, at day 28 with my scooter still in his shop, I was notified by Waters/ClevelandMoto that the repair had not and would not be executed due to man-hours required for the repair and parts availability. At that point, after 30 days of down time and with no repair, I was advised by Piaggio Corporate that dedicated national technical support along with guaranteed parts acquisition were made available to ClevelandMoto, and, as their dealer showed a continued reluctance to initiate a repair, I was directed by Piaggio to have the scooter transported at their expense to a different Piaggio dealer. On the day of pick-up I requested a work order and was told one wasn't available. I was also advised by Waters to pursue a Lemon Law action against Piaggio. The scooter was transported to Pony Powersports, Columbus, Ohio, and an electrical fault with the oil sensor was located and repaired. Total warranty time charged to Piaggio - 2 hours. Kudos to both Piaggio and Pony Powersports. They did in 2 hours what ClevelandMoto and Phil Waters couldn't or wouldn't do in 30 days.

I absolutely love Cleveland Moto! Phil is absolutely wonderful and incredibly knowledgeable and…read morehelpful in finding the right scooter. We ended up purchasing a Vespa and I am so happy we did. The purchasing process was easy and straightforward, and since the scooter I wanted was in the store it only took a couple days to get everything done and take her home! I would recommend anyone looking for a scooter to come here, and the people here are awesome and make the experience really fun.

Triumph Cleveland

Triumph Cleveland

(9 reviews)

A few months back, I purchased a motorcycle from Triumph Cleveland. Marvin made the transaction…read moreexpeditious, and pain free. I live out of state, so arrangements were made to have the bike had to be shipped to me. Unfortunately, the bike suffered some damage during the shipping process. This was in no way TC's fault, the bike left Cleveland in perfect condition. After the bike arrived, I contacted TC to explain what happened during shipping. Scott apologized repeatedly, and immediately got to work ordering replacement parts. I have since received all the OEM replacement parts, and the bike is back to perfect. The customer service I received during the purchase process, and after the delivery, was nothing short of exceptional. I would not hesitate to do business with Triumph Cleveland again. Special thanks to Scott for seeing things through to the end. Finally, if you need to have a bike shipped, I would recommend using some one other than Haul Bikes. You can find their reviews online. Believe the negative reviews. They are accurate. Do yourself a favor, and seek out a different shipper.

I ordered a $605 jacket from Triumph Cleveland. They cancelled my order, did not email or call me…read moreand days later I had to call to secure a refund. During the call the clerk hung up on me when I said I would not buy ANYTHING from Triumph Cleveland again. This is how this company handles $605 orders. Buy from a reputable company. Don't waste your time here.

Santa's Motorcycle Supply - motorcycledealers - Updated May 2026

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