This shop has been fixing my car for many years! Good work and always straight prices. No bs!…read more I believe the business is closed though. The phone number has been changed to an unknown number. I wish we would have been informed of this decision. They are missed

Best mechanics in westpark! Honest fair on price!…read moreWent in for minor breaks adjustment kept to their word..,no upselling.... Same with oil change and no upsell just honest about tire tread.... Car was complete when they said it would be...Patrick Mangan

They have been all I need for anything, beyond professional, I had 2 bikes there, and both times I…read morewas very pleased no need to look elsewhere! Bruce was the guy who help me! Aaron Neey

Absolutely the place I nave ever taken my bike. Complete professionals. Impeccable shop. Ed & Bruce…read moreare excellent, thorough & honest. I've had my bike for 22 years and I wish I had taken it there sooner! Larry

Everything, first I brought him 3 porthouse steaks great steaks, not a word about hey Thanks not a…read moreword kept bike 3 weeks that had only 9000. Miles on it he replaced both 02 sencer, and crank sencer did do a dam thing he said he road it he lied, said it runs better, no change ,I don't think he knows what he's doing charged 250.00 cash plus 60.00 for steaks, PLEASE DO NOT TAKE YOUR BIKE THERE.

Great shop Bob does amazing work. He is thorough and give options. Need a radio upgrade I will be…read moreseeing him soon!

I'm noticing that google reviews are 5 stars and generally no specific. Then I'm seeing 1-2 stars…read morefor specific people who got "screwed over." Yelp confers the negative reviews. Specific cases of people getting the shaft. Feeling mistrusting with this shop. YOU HAVE BEEN WARNED. Took a bike here for a grinding noise and the shop replaced BOTH rotors and charged for parts and labor to only have the grinding still remain. I'll be taking this up for a third attempt to actually have the issue addressed this week. Also noticed that they phish for business when you arrive. Not sure if they are hurting for the business?? Red flag?

They really go above and beyond to accommodate anything you may need. I told him my situation and…read morehe did everything in his power to help.

Let this serve as a major red flag to anyone considering entrusting their vehicle to ClevelandMoto…read more Based on his rhetoric and professed expertise on all things Piaggio and Moto Guzzi as relayed to me during our initial conversation, I anticipated a knowledgeable and thorough evaluation and repair of my new, under warranty Piaggio Beverly 400 from Phil Waters. At 350 miles my oil warning light came on. I did NOT purchase the scooter from ClevelandMoto but, as the closest authorized Piaggio service facility, I took it there for repair where I was assured by Waters that he'd resolve the issue. Over the next month, after multiple phone calls and an additional personal visit to his dealership at 2 weeks after drop-off, I was told that his request for parts from Piaggio was denied and that I should contact Piaggio personally to motivate their regional service managers as he could not execute the repair - allegedly a full wiring harness replacement - without their involvement. I contacted Piaggio Corporate and they responded and intervened almost immediately. They communicated with me and ClevelandMoto in a timely and professional manner via both phone and email. However, at day 28 with my scooter still in his shop, I was notified by Waters/ClevelandMoto that the repair had not and would not be executed due to man-hours required for the repair and parts availability. At that point, after 30 days of down time and with no repair, I was advised by Piaggio Corporate that dedicated national technical support along with guaranteed parts acquisition were made available to ClevelandMoto, and, as their dealer showed a continued reluctance to initiate a repair, I was directed by Piaggio to have the scooter transported at their expense to a different Piaggio dealer. On the day of pick-up I requested a work order and was told one wasn't available. I was also advised by Waters to pursue a Lemon Law action against Piaggio. The scooter was transported to Pony Powersports, Columbus, Ohio, and an electrical fault with the oil sensor was located and repaired. Total warranty time charged to Piaggio - 2 hours. Kudos to both Piaggio and Pony Powersports. They did in 2 hours what ClevelandMoto and Phil Waters couldn't or wouldn't do in 30 days.

I absolutely love Cleveland Moto! Phil is absolutely wonderful and incredibly knowledgeable and…read morehelpful in finding the right scooter. We ended up purchasing a Vespa and I am so happy we did. The purchasing process was easy and straightforward, and since the scooter I wanted was in the store it only took a couple days to get everything done and take her home! I would recommend anyone looking for a scooter to come here, and the people here are awesome and make the experience really fun.

Very disappointed in not only the work, but also the customer service. After 6 week $1375 later…read morestill have 2 bikes that don't work. Picked up the 1st bike and they were allowing staff to "pull up wheely's" in the parking lot on the bike, but had to jump the 7 times between Grafton and Elyria to get it home. 2nd bike had to be towed. Called and had 3 different conversations that were nothing but lies and attempts to talk over what an invoice clearly reflected. They did offer to make it right; by paying them more money to fix bikes that they couldn't fix after 6 weeks. Offered $50 returned money even though $275 paid over what the actual invoice says should've been paid.

Amazing Mechanic, he fixed my 98 YZ400F when no one else would even touch it. He's super friendly…read moreand definitely cares about you and fixing your machine. 10/10 I would recommend him all day, he's definitely my go to now.

I needed someone who knew engine repair and was willing to do it on-site. John knows engine repair…read morethrough and through, and from the moment we first spoke on the phone I could tell he really cares about getting people up and running again and also is motivated to do this kind of work. There is no substitute for experience, and that combined with knowledge and consideration for people makes this my number-one go-to. Recommend!