After a difficult famiyl tragedy, i had to relocate many of my prized family heirlooms and…read moreirreplaceable things that can never be repaced like everyone i had trouble paying duecto the pandemic but that's not where it ends, later i am only given 3 days to move out of that unit with what amounts to furnutrire, also waw unable to colleft it all before beign locked out. Later they sold my precious belongings and possibly important documents containing my records from social security and more important perosnal information. The management of this place is run by the less trust worthy and most temperamental. I recommend avoiding this place at all costs and to ieep your belongings safe and to remember to ask for a bill of sale or a chance to have access before they auctiin your possessions when you fall behind. The funny part is i had the money to pay them upfront and the manager just screamed at me to get the hell out and i was taking up valuable space for actual customers and not trash like you.

Excellent experience, professional, friendly, and very affordable. Access is easy and the staff has…read morealways been hospitable. Highly recommend.

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

Great value. Great customer service. John was so helpful in immediately check8ng my unit, upon move…read moreout, and getting me all signed out. Personable, A+ customer service

They don't come when scheduled. They miss service dates. Their customer service is horrific. Every…read moretime you call you have to go through a series's of questions that includes everything outside of your great grandmother's date of birth. They provide bad information and push your service back regularly and randomly. Even when they admit their failure, they don't resolve the issue. Never again. As soon as my current job is complete, I'm finished with USS.

Just found out that we will be losing our account rep Crystal Minardo after she has been an asset…read moreto our business relationship. Any issue, small or big, her quick response time has always taken swift action to assist when needed. We have lost a rep, but gained a friend. Take care and we wish you well in your next venture Crystal. P.S. I would have given more stars, but 5 is the max allowed.

This place is the BEST! I have rented from several storage…read morefacilities over the years, both corporate and small businesses and this place is by far the BEST storage company I have ever rented with! I was on a first-name basis with the owner and the staff. They remembered me every time I walked in the door and were very accommodating. I rented with them for 6 over years for my small business storage, and I can't recommend them enough. They are organized, have a very clean facility and the units are lit up. There are wide driveways for parking in front of your space and the turning radius is easy to navigate larger trucks. It's easy to get a hold of them, and I love the later gate access after their office business hours. You will not be disappointed here!

I have had excellent service at Oak View Self Storage. I can't say enough about how helpful the…read morestaff has been when I recently needed to move to a larger storage unit. Holly worked overtime to make sure I knew all the details of the new unit location, best parking, the lock system, and best gate exit panel. The other staff have also been helpful.

Sue was very friendly and helpful picking out the right storage unit for my mom. We love their…read moreoffice is open 7 days a week. Recommend 10/10

Sue, the Manager, was very helpful and explained all of the features of the facility!read more

BEWARE!!! The…read moremanager "if you want to call her that" is VERY unprofessional & HORRIBLY rude! It's so bad she should be terminated! Nobody should be allowed to communicate in the manner in which she did to ANYONE, especially not a customer that reserved on-line. We made a reservation to only receive an email a few min's before we made the 90 min drive to Santa Paula to be told "all trucks are reserved" ... not only did she not care SHE furthermore added insult to injury with her lack of professionalism & her cocky demeanor. Shame on the owner for not training his staff to be knowledgeable & act professional. WORST U-HAUL EXP WE HAVE EVER ENCOUNTERED!! Mind you we rent nationwide ... never again!!

Definitely I will use U-haul next time , really save some money , it was easy and economic . Thanks…read moreagain