My friend Johnny recommended me to take my phone to 805 fix in Santa Maria next to big 5 Shopping…read moreCenter. my phone wasn't charging properly thought I had a broken charging port. The gentleman said let me clean it first gave me the price. He clean the port I asked them. Can I take the phone to my truck and , checked out it out first he respond absolutely. It worked great I gave him the money and I left very happy save me $110. 5 stars

Went in thinking I needed to get my charging port fixed but was told it might just be dirty and all…read moreI needed was a cleanup and It did. Was also free which was great

Kayla and Edgar are soooo awesome and fixed my phone problem quickly... they are our go to!!!!read more

A repair is only as good as the company performing it, and their warranty only as good as their…read morewillingness to honor it. I chose uBreakiFix because they advertise a "1-Year Limited Warranty that is valid at all locations." Unfortunately, when a display defect developed and progressively worsened after my repair, the warranty claim was immediately denied without anyone physically inspecting the device. I was also told that this store was "privately owned and operated," and therefore can make decisions inconsistent with the advertised warranty that is advertised as being valid at all uBreakiFix locations: https://www.ubreakifix.com/faq. My frustration is not simply that the claim was denied; it's that the decision was made without inspecting the device and without any meaningful effort to determine the actual cause of the issue. I thought I could trust them as a national chain. Instead, they performed shoddy work and refused to stand by their advertised warranty. You're better off going with any local chain that actually cares about quality of work and customer service.

Angel Reyes & Eddie Diaz were both nice & eager to help. Angel was the one who helped me get a…read morediscount on my bill and ordered my iPhone since I had an offer on my account to swap my phone with Verizon. It was his rest day when I decided to drop by and pickup the phone and have been willingly helped by Eddie to set everything up. I couldn't be more grateful to both of them. Short story: Before I started my with Verizon couple years ago, I went out shopping to the other competitor. I was in the lobby for 30 minutes waiting to get help. I ended up frustrated and left that store, considering it was my lunch break. When I got off of work at 5pm, I went up straight to Verizon and got what I needed! Elite carrier company requires elite and pleasant customer service! Network service --Check! Billing queries-- Check! Discounts and Perks-- Check! Customer service-- Big Check! 10 out of 5! Kudos to everyone! Everyone needs a raise!

I have visited this Verizon location several times, and unfortunately the customer service…read moreexperience has been inconsistent. During my visit last night, I spoke with Silverado, who was professional, helpful, and attentive. As he was assisting another customer with a matter that was expected to take over 45 minutes, he kindly asked me to return the following day and offered a discount for the inconvenience. When I returned the next day, I was assisted by Alejandro, and the experience was noticeably different. The level of customer service and professionalism I received did not reflect the same standard demonstrated during my previous interaction. Due to the inconsistency in service, I do not plan on returning to this location. In my opinion they are quick to take your money and are full of empty promises..... !! I wish I didn't sign anything!

I have been here so many times. The staff are knowledgeable,…read morepatient, and helpful. It is a hard job to deal with the public, many of whom are impatient, ignorant, and demanding. They deserve the credit due them. Good outcomes require patience and consistency. The selection of phones and gadgets are usually really good. The promotions are usually good enough to incentivize upgrades. Great value when you add the care you get here.

Excellent customer service here in Santa Maria CA! Brian helped us and he was awesome! He was so…read morepatient with all of our questions and he explained our options very well. Also, I made an appointment and the process was easy and made my experience that much better and faster with the appointment set up.

Shattered the screen on my iphone 14 and took it into oscar and he fixed it. Quick and fair price…read more Thanks.

I've been in here several times now for various phone issues. He's always quick and efficient and…read morethe phone looks and works as it should after. Once, my phone had slipped off the trunk of my car (don't ask) and fallen in the middle of the Brisco and El Camino Real intersection. By the time I found it, it had been run over several times. But I had babied it with an Under Armor Case, so most of the phone's features worked fine. The camera, screen and a couple of other minor things were needed. This guy worked his magic and had the phone back in my shriveled old hand by the end of the day.

Been coming here for years! They get better like wine…read more I needed a company I can trust with quality parts and expert skills. SM Wireless Quality is my ticket home. They fixed my iPhone screen and I couldn't be happier. Great value too. I highly recommend this place. Joel is the man!

I dropped off my phone and it was ready in an hour and a half. The people working were…read moreknowledgeable and kind.

moises at verizon was so helpful and awesome e helping me w…read moremy phone! very kind and patient and since i'm not totally phone literate he was very helpful taking his time to get my phone situation fixed

I'd love to give 0 stars but that's not an option. Feels like I not only got conned into buying…read moresome stupid bundle with my new phone but now they can't help me replace what doesn't work. Absolute terrible customer service from the guy who helped me and if you are truly looking to make sales, at least have the acumen to help someone when you aren't getting a commission. I'll happily take my business elsewhere.

I needed account information so my daughter could leave the family plan. since the account is on…read moreauto pay I couldn't even find the account number! I was just about to jump in the truck and drive thirty miles to Santa Maria when I thought I'd try calling. A person answered the phone. In less than seven minutes Mohammed took care of everything. I've always experienced great service at tat Verizon store on Bettaravia.

Had an ongoing problem with Verizon concerning getting a phone returned to them for credit after…read morepurchasing a new phone after two months I went to this Verizon in person and Gabby one of the managers was able to assist me immediately and take care of the problem immediately. Thank you.

Miguel repaired my TV…read more The TV is a non-smart TV for an elderly person that needs simple, easy to operate tv. These are difficult to find now. The screen went black but you could see the picture if you shined a bright light on it and you could hear the audio. The LED backlighting failed. I took it in, Miguel in the back of the store ordered the replacement LEDs and repaired the TV. Took about 2 1/2 weeks. 40" screen TV repair was $120.00. It's more if the TV is larger however. Very pleased! Thank you Miguel!

I've been coming to Mike for over 10 years, first I needed my Vox amp fixed, I had no idea how to…read morerepair it but he got it working, then I acquired a 1970's distortion amp and I couldn't figure how to get it working but Mike got it going. A musician that comes out with their vintage equipment working has a great night playing. Now I come these days to pick up rare cabling that you can't get at Best Buy, If Mike don't have, he'll get it for you in a few days. Remember, he's by himself so he can't help everyone at one time.