1. Audio Ecstasy

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San Luis Obispo, CA

Audio Ecstasy

3.1 (7 reviews)
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TV mounting

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Helped Make The Best Of A Bothersome Situation…read more.. Pros: Friendly, knowledgeable and helpful owner-operator. Cons: None Stars: - Overall: 5 - Scheduling: 5 - Promptness: 5 - Clear Explanations: 5 - Thorough Job: 5 - Helpfulness: 5 - Friendliness: 5 - Cost: 4 - Value: 5 My wife and I bought a 65 inch OLED TV from LG at Best Buy in April 2018. By the spring of 2020, we had an image burnt into the bottom part of the screen which was about one foot high and extended the full distance from left to right. After living with it and trying several suggestions to remove that annoying vision, I called LG and went through the process to get the situation fixed. LG determined our screen had to be replaced, but since it was more than 2 years from the time of purchase, they'd cover the cost of the screen ($1,900), but not the work required to install it. Fair enough. Within a day, I was contacted by Robert, the owner of Certified Electronics which is the authorized repair place in the area for LG TVs. He estimated it would take 2 or 3 weeks for the part to arrive and made arrangements for him to visit our house. Later, after it was delivered to his shop, we finalized the schedule. Robert arrived on time and methodically replaced the old TV screen which was heavy and bulky with a new one which, at 65 inches, was also heavy and bulky. I helped a little here and there since the size and weight would be too much for just one person...no matter their strength and skill. After 40 minutes (about an hour from his entrance to exit), everything looked new. Based on this visit with Certified Electronics, I'd give them 5 stars. Robert: - Arrived on time properly masked - Did the job with a minimum of fuss and delay - Packaged the old TV screen so it could be returned to LG - Is a really nice, down-to-earth guy - Charged a reasonable price of $240 for his time and expertise Without hesitation, I'd recommend Certified Electronics to people in need of TV repair.

Friendly, knowledgeable and professional. Also reasonably-priced. He fixed my 65" Vizio which has…read moregone off of warranty. The repair was about a month ago and the TV works great (I hope it lasts!). Definitely would recommend.

The Audio Solution - Sonos PlayBar and Subwoofer w/ Samsung 4K UHD TV

The Audio Solution

(44 reviews)

$$

I had the pleasure of speaking with Mark a couple of weeks ago. My experience was great and he was…read morevery knowledgeable. I will be using him in the future when we decide to purchase a home theater system. I recently moved to the area and the home we purchased had two speakers in the ceiling with multiple different speaker wires coming out of the wall. As I was trying my best to hook up the ceiling speaker to our TV I was unable to figure out which speaker wire belonged to the ceiling speakers. That is when I turned to Yelp to help me find a service provider. I sent a message through to Mark including pictures of our home set up. Mark reached out the same day over the phone and went over some easy hacks I could use to help solve the problem. He then began to provide me more information regarding a home theater system. His recommendation worked. Thanks again Mark for your help in this matter. I hope to use you again in the future.

Contacted Mark back in August to request he perform some re-running of speaker wires to my home…read moreentertainment setup (moving from one wall to another). Mark returned my call the next day, which was the *only* time he responded promptly. He said he would be in my area at the end the week, but that came and went without a call or text from Mark. I sent him text messages on Sept. 1 and Sept. 7, and finally got a response on Sept. 14, with Mark apologizing for not getting back to me. He indicated he could make something happen the following week, which I agreed to. On Sept. 21, I received a text from Mark indicating he needed to reschedule, as his young child was sick at home, and he needed to be there. Fair enough. On Sept. 27, I texted Mark again, seeking another time he could come out...CRICKETS! On Oct. 10, I texted him again, indicating that I would appreciate a response if he had any intention of working on my project...CRICKETS, to this day! Bottom line: I understand that "stuff" happens that adversely affects schedules, but no amount of "stuff" should prevent common courtesy from occurring - a simple return text or call indicating the problem, and this would have saved me the time of writing this poor review. The Audio Solution may be technically great, but I never got a chance to experience that - only extremely poor communication, or none at all. I can only assume that Mark didn't really want to do the job I need done, but instead of being up front with me, he produced excuses, or didn't communicate at all. POOR business model...CAVEAT EMPTOR: use The Audio Solution at your own risk, especially if you covet communication and follow through with the service you're using.

Audio Ecstasy - electronics - Updated October 2026

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