Service is excellent. They are able to keep up with my multiple prescriptions and are always on time. They are also the friendliest people on the planet. Rarely have I had to wait at all. This pharmacy has the personal touch and after many years with them they are like family. They also offer a good selection of OTC products and even some snacks and drinks.The value they have price wise is unbeatable. I will never go elsewhere to a large chain store because here I am not just a number. read more

Best pharmacy Marian is an angel in disguise she always helps my sister with cerebral palsy and remembers my grandmother's needs and is on top of things God bless her and her business and protect her family read more

Poor customer service. Attempted to establish as new customer instead I was placed in long hold only to be info I needed to wait for my specialty Rx. I get that but the customer service was not there I felt they're not sympathetic nor empathetic. Don't go there. read more

Great pharmacy. Marian and her team are fast and reliable. We have been using Santa Fe for years. Valuable member of the community.

Simply A.M.A.Z.I.N.G.!!!!! Hands Down, Not only the Best Pharmacy Ever, but, THE BEST STAFF E.V.E.R.!!!!!! Mirian and Andrea are truly Diamonds in the Rough. They treat you like family. I found them by fate one day about 3 years ago because our usual pharmacy did not have the RX i needed in stock (which was not the first time) so we left and were driving home and my husband saw Santa Fe Pharmacy and said, "Lets check to see if maybe they have it".. We walked in and Mirian greeted me with that beautiful smile of hers and welcomed me. I handed her the prescription and told her my situation and let her know that because of my chronic issue that this was a medication that i actually need on a monthly basis and she told me, "Oh, thats No Problem at All... And I can actually make sure that dosent happen to you again because I can make sure we your medication in stock and ready to fill monthly for you". I have had many issues with my medication being in stock until i finally came to.Santa Fe. Its been 3 years and I am still with them and will never recommend any other place again.. My whole family goes there and they ALWAYS have my childrens, husband and my medications processed before we ever even need to call them in.. they always have a bag ready to go for my family and we have NEVER GONE WITHOUT SINCE. TO MIRIAN AND ANDREA, WE LOVE YOU, YOU TREAT US LIKE FAMILY AND YOU WILL ALWAYS BE A PART OF OURS. GOD BLESS YOU BOTH AND THANK YOU FOR EVERYTHING YOU HAVE AND DO FOR US. read more

For years I've had my prescriptions filled at large pharmacies. I have about 13 meds daily and they get confusing to keep track of. My insurance actually recommended Santa Fe Pharmacy, and had the pharmacist, Mary Ann call me. Its been about 4 or 5 months since I switch my script to her, and it couldn't be easier. She did all the footwork, and still goes above and beyond to make it so easy for me. She separates my pills into daily doses (for morning and nighttime)and will put them in twice daily packaging. She is always a step ahead, and will call me when its ready, and also call my doctors if I'm needing a refill. Its a small store, so they are not open 24 hours, but the staff is friendly and welcoming. They know who I am as soon as I come in, and have my items ready with sincerity. read more

Gardenia is a miracle worker!!!! I am so appreciative of her service. She went above and beyond. I am a fertility patient and I had a last minute order after hours that needed to be fulfilled by the next day. It was a total long shot but she made it happen. She actually went after hours to make sure my medication made it in time to FedEx. I can't explain how much that means to me. I have used a lot of pharmacies over the years of being an IVF patient, but I am now a customer for life! Huge kuddos to Gardenia and her manager Jason for making it happen! read more

Great pharmacy they were very helpful getting my sons medicine and calling the urgent care for me I truly appreciate their help

The most effecients and kindest pharmacy staff I have ever encountered. They actually helped me find a doctor and they don't make you wait 30 minutes for your medicine. I highly recommend.it to anyone. read more

I went in near closing time. Marian assisted me. She was prompt, professional and friendly- she texted me when my prescription was ready for pick the very next day. I will be returning here. read more

Phenomenal service and quick turn-around! This is the place that I send all of my clients. Wide selection of pharmaceuticals both name brand and generic and friendly and knowledgeable staff to get you what you need and on your way. read more

I love supporting local businesses as much as possible. Especially if they're in Chino "proper". I was in search of a medicine, that for some reason, was proving impossible to find. On a whim, I decided to call Santa Fe Pharmacy. First of all, everyone I spoke with was exceptionally polite (which always means a lot to me). It was already 3pm, she had to order the medicine but said it would be there first thing the next morning (which is usually lip service anywhere else). Walgreens and CVS both said 2-3 weeks minimum!! But true to her word, it arrived the next morning. She had taken my info the previous day so when I arrived everything was pretty much ready. Words like "pleasant experience" and "pharmacy" don't normally appear in the same sentence with me, however, thanks to Santa Fe Pharmacy, that has changed. So if you live in the Chino area, let's do whatever we can to give them our business so they continue to thrive and remain in our great town!!! Great businesses + Great people = A Great Chino!!! read more

I love Santa Fe Pharmacy! The pharmacist is the best. She is very caring and very helpful. She makes sure my medication is always ordered and available when it's time to be filled. The staff is very friendly and they remember you and I feel like everyone there really cares! I switched to Santa Fe after going to the same pharmacy for several years and I am so glad I switched. read more

Phenomenal Pharmacy!! Speedy, kind, helpful, and thorough. I accidentally dropped by as she was closing and she actually took the time to fill my Rx anyway without hesitation. So appreciative. It's hard to find customer service as good as. Thank you to Maryanne!!! read more

This is the only pharmacy that I will go to! Everyone here is so friendly and helpful. I have always been helped quickly and always receive the best service. As many questions as I ask, the staff is always patient and never makes me feel like I'm taking up their time. THANK YOU!!! read more

Great patient focused pharmacy, it's always great to be able to talk one on one to a pharmacist about your medication. Marian, the pharmacist is very knowledgable and takes time to discuss any concerns you have. I personally recommend this pharmacy to anyone needs switching from big-chain. Thanks a lot for a great service. read more

Amazing Customer Service! Fast, Friendly and 100% better then big box pharmacy's. They deliver to your home and are open until 7pm.

This Pharmacy is hands down one of the best I've ever been to. Not only is the staff friendly, professional and punctual. They genuinely care about the patrons utilizing the pharmacies services. No question goes unanswered and they always make the time to help out no matter how simple or complex it may be. Myself, in addition to all of my family and friends will be giving our business to Santa Fe Pharmacy. No more Walgreens 4 hour waiting times just to be told it's out of stock or the CVS intrusive line of questioning bordering on the extremely rude. This will be my pharmacy of choice from now on. If you haven't gone, I highly recommend giving them your business. Local, great prices and a completely helpful group of professionals. Just an additional positive, I stopped by to ask about my Epi-Pen and accidentally forgot it. They not only called me to let me know but had it waiting for me on my next visit. Integrity nowadays is a rare quality. read more

My first time dealing with Santa Fe Pharmacy was the best service I could ask for. Your Pharmacist Maryanne went way above and beyond to help me. read more

For years I had my prescription filled at big-chains, and in all those years I never knew the first name of the person responsible in dispensing my meds. Not to mention I thought it was standard practice for the pharmacy tech not to make eye contact, but that's beside the point...This was all true until I walked into Santa Fe pharmacy and met Marian. What a breath of fresh air! I didn't feel like I was standing in a line for purgatory! She and her staff delivered the most personable, knowledgeable, and quality customer service I have ever experienced from a pharmacy. So if you're looking for speedy service, a smile, and some personal attention, I highly recommend having your medication dispensed at Santa Fe. read more

Was needing a flu shot, so decided to stop by here. The staff was friendly and attentive, quite the change of pace from the big box pharmacies. I was in and out within 10 minutes. Last year when I received my flu shot at Walgreens, I waited at the drop off, then was called to the pick up side to pay and do a survey, and finally waiting again for the pharmacist to finally come out and give me a shot. So if I ever need to visit the pharmacy again for anything I will be more likely to come to a mom and pop place like this. read more