I've had Ezee fiber for a few years now and honestly it's been the best service I've had in…read moredecades. The price was great and actually doubled my speed while cutting my bill in half. Customer service was great when I installed a few years ago and even now when I called in with questions regarding my bill. The service agent seemed incredibly knowledgeable and knew exactly what I was asking. I wish I had gotten his name but I am grateful to have had him. If you're hesitant about making the switch over, I'd highly recommend it!

EDIT FOR REPLY: I HAVE emailed support. I also have TWO open cases with support under the same…read morename. You're trying to save face for the review, and nope. You can look into it if you wanted. You have ALL the information. You're purposefully ignoring it. This is the WORST cable company you could ever hire. Expecting good service from a company with 20k fake reviews should be the first sign. Look at their google reviews, then look at the companies bigger than then them. Then do a double take and realize this company is a scam. They sent Hellen Keller to my neighborhood, broke 10 water lines, including a main in a 6 hour work day; and broke my shower heads, faucets, and hot water heater with how much dirt and rock they sent into my line. Now I've been waiting for someone to call me back for over 48 hours now, and they closed my previous ticket because they allegedly called me back when they were off the clock and closed and they said someone told them it was fixed. Terrible company; terrible people.

had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

Absolute horrible customer service literally non-existent. My outages are more often than my…read moreworking internet. I am leaving them as we speak.

Had a really smooth experience here recently! Moved in to a new apartment complex that offers a…read moretech package serviced by Xfinity, and had to come to this location to pick up my router and cable box. The woman who assisted me was kind and efficient, and I was in and out with no problems! Super happy with my first Xfinity experience, and haven't had any issues with my services so far after about two weeks

I wish I could give a corner of a star or no star at all…read more I truly regret ever doing business with this Comcast/Xfinity Business location. What should have been a simple service turned into months of stress, conflicting information, unexpected charges, and eventually a collection issue. Based on my personal experience, I would NOT recommend working with Amadou Ba. I trusted what I was told before signing up, and unfortunately, what I experienced afterward did not match what was promised. Business owners, please get EVERYTHING in writing before signing anything here. And a special "thank you" to Lorinda Resendez, the manager, for all the help I NEVER received despite my repeated attempts to get this situation resolved. I wish someone had warned me beforehand, so I'm warning the next business owner: please proceed with caution.

Tony is the best and his staff rocks fast in and out No…read moreproblems at all Recommended

Service for returning the equipment was pretty good. Walked in and someone came to greet me and…read morecheck in my equipment. In and out in a couple of minutes only. Was a nice guy who helped me. Seemed knowledgeable too. The internet service itself was fine for us these past couple of years. Never had an issue really. But I have before elsewhere with this company. Just not at the current place I'm living.

I decided to Store this review for awhile in drafts and now I'm posting it…read more This is a nice little AT&T shop that just opened recently and is shiny and new and ready to help you, as they helped us the other night. They're right next to where a Barbi gets a lot of her crochet stuff, Jo Ann on Weslayan which is closing down sadly. It's here at Wesleyan and Bissonnet in the nice fancy part of West University, and it is such a high income area which might be why it seems a more relaxed and less frantic store than some. Typical inventory and service is good but prices here are high and there's not too many steals or deals to be had. The decor is very pretty though. I was going between a 3 and 4 but the new neon blue look at night has me hooked.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

I have been an AT&T customer for many years but this year the customer service has declined. In…read moreFebruary I decided to switch to the senior citizen discount for one wireless line and a fiber internet connection. I switched in February and was told it would take a month or so switch the billing. The next month my bill was overcharged so I waited a month. In April it was still overcharged so I called customer service and after waiting a long time I was told it would be corrected in May. In May it was not corrected and I called again and spoke to a supervisor and was told the same thing. I spoke to many people at customer service and no one could resolve the problem. In June it was not corrected so I filed a compalnt with the FCC. I did recieve a call from the AT&T Office of the President. A clerk told me I would be refunded the money that I was over charged. She credited my bill but it took until the September billl to completly refund my money. The customer service was poor and the billing statement was confusing.

Don't get AT&T internet. They've had a dig mess in our yard for two weeks and still not done. Hand…read moredown Xfinity is the way to go and plus their customer service is unmatched.

I despise t mobile I swear they sell you things and don't even know their own policies and…read morepenalties. Had an account with them back in 2016 and they overcharged me a ridiculous amount . Forward to now 2024 and my husband decided to get internet through them and they charged him a late fee on the router for 400 dollars even though it's been returned within the time frame . it's a no for me ...

So I unexpectedly visited this location when I was having phone problems (probably the main reason…read morewhy anyone visits in-person versus calling or chatting online, I suspect) and I'm so impressed by the level of service I received here that I felt the need to start writing this review while in the store. I've visited this store twice, once during the week and once on a Saturday evening and both times there were maybe a handful of people waiting to be assisted. The store is very well kept, clean, spacious and modernly decorated as all their stores are. However their reps make this visit worthwhile; they seem to truly care for the customer, which is a first for me! The first visit went well, I wanted to use my sim in another phone (instead of the loaner they lent me) but the size of the sim required was smaller than what I had. Of course the standard practice is to charge the customer for another sim but the rep suggested that she'd cut it to the smaller size and give me the cutout to keep so that when I received my phone I can insert the sim into the cutout and it should work as new. What a brilliant idea! And I don't have to pay any extra? Then yeah, let's do it! Got my phone two days ago, inserted my smaller sim into the cutout and it works as new! Second time I visited (today) I wanted assistance with putting on my screen protector, which they placed on my phone for me. Of course, if I am being taken care of as a customer, then I'm willing to support, so I purchased a mobile hotspot from this location (after I was turned off by how expensive it was) and enjoyed the professionalism of the team that worked there. If you are in the area and need to do anything T-Mobile related, I recommend this store hands down. They are located in the plaza off of Yorktown and Westheimer, behind The Capital Grill, next to the Smashburger.

I live over by the Best Buy on Richmond, in a complex that does not allow standard ISPs because…read moreit's a "Walden Internet Village" which no longer has the bandwidth or motivation to compete with modern speeds. I wanted my U-Verse, but obviously wasn't allowed to get it. The leasing office recommended Clear. I saw the reviews, and was skeptical. I'm big on streaming, downloading, and so forth and this would be a step down, especially since I'd be sharing it with my wife. I took the plunge and got the router from Best Buy. And you know what-- it works! Maybe it's because of my very specific location, but I can get up to 1.0 Mb/s sometimes. Is it super fast? No. But it works for me, and wasn't nearly as slow as I'd expected. Installation was easy. However, I will say that the price is MORE than I had been paying for internet-only U-Verse. That's pretty greedy.

Clear is the worst service and waste of money I have ever signed up for. I have so many regrets:…read moresigning up for auto pay; device never worked; when i called about device not working they wanted ME to pay for new device and shipping! Customer service tree took an hour every time I had to call. Clearly outsourced to Philippines during the time I've had my account. When they merged with Sprint they raised my monthly fee! I had to call and haggle to keep my original price that I committed to. Such a disappointment and it would have all been spared had I just NEVER SIGNED UP!