had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

I would give them less than a 1 if I could! PURE GARBAGE and passed around like a slut! I've been…read moreout of internet for the pass 3 weeks! I've spoken to 4 different people about the same issue...and it STILL NOT FIXED! Calls were dropped during the process and they dont return your call. OR they pretend not to hear or acknowledge you. Im a new customer and thought that this would be better than xfinity or atleast cheaper. You get what you pay for. At least I had internet with xfinity. Its high as hell but at least I can watch at TV! Screw frontier! DO NOT USE THEIR SERVICES! They are a fuc*in JOOOKE!

Had a really smooth experience here recently! Moved in to a new apartment complex that offers a…read moretech package serviced by Xfinity, and had to come to this location to pick up my router and cable box. The woman who assisted me was kind and efficient, and I was in and out with no problems! Super happy with my first Xfinity experience, and haven't had any issues with my services so far after about two weeks

These people do not know how to run a business. Went in this am simply to switch out a defective…read morecable box. There were 2 people greeting and seating customers and two people actually working, and only one of those was efficient. Waited 15 minutes and then left. The Post Office is more efficient and customer focused.

Service for returning the equipment was pretty good. Walked in and someone came to greet me and…read morecheck in my equipment. In and out in a couple of minutes only. Was a nice guy who helped me. Seemed knowledgeable too. The internet service itself was fine for us these past couple of years. Never had an issue really. But I have before elsewhere with this company. Just not at the current place I'm living.

Horrible Customer Service! Will waste your time and try to upsell you every time! Just avoid doing…read morebusiness with them at all cost.

I decided to Store this review for awhile in drafts and now I'm posting it…read more This is a nice little AT&T shop that just opened recently and is shiny and new and ready to help you, as they helped us the other night. They're right next to where a Barbi gets a lot of her crochet stuff, Jo Ann on Weslayan which is closing down sadly. It's here at Wesleyan and Bissonnet in the nice fancy part of West University, and it is such a high income area which might be why it seems a more relaxed and less frantic store than some. Typical inventory and service is good but prices here are high and there's not too many steals or deals to be had. The decor is very pretty though. I was going between a 3 and 4 but the new neon blue look at night has me hooked.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

When I moved into my new house in Magnolia in 2022, we got AT&T Fiber. I worked from home, and when…read moreI tell you the service was amazing, it was amazing! Never loss connection, super fast, and for 1Gig for $95, was a LOT cheaper and better deal that their cable. but that's a different story. Sadly, I lost my job in 2025 and had to end service. Sent the equipment back, but in Oct, got service back and got new equipment. But it was not the same, the connections were constantly droppin! WiFi connections so bad, I had to by extenders and still really did not help!! It is to the point I feel like I have to really moderate my bandwidth and never had this issue before. WTH happened??? It went from awesome to utter crap!!

The company came out to be my neighbors AT&T fiber optic line in the process they cut my power…read morecable. So I was left without power for a whole day once I got centerpoint out. I was promised that my service will be taken care of in less than a week. It took two months and I have yet to receive my $1100 credit for me getting Centerpoint out and paying out of my pocket for issue that was related to their contracted work. Terrible business care communication.

I despise t mobile I swear they sell you things and don't even know their own policies and…read morepenalties. Had an account with them back in 2016 and they overcharged me a ridiculous amount . Forward to now 2024 and my husband decided to get internet through them and they charged him a late fee on the router for 400 dollars even though it's been returned within the time frame . it's a no for me ...

I have had an extreme issue with connecting my Car to service with T-Mobile. After talking to…read moreseveral people at T-Mobile via phone and at another location in Dallas. I came to this location in Houston and Nastassia greeted me with Warmth and energy. She was dedicated to helping make my situation get resolved and even stayed longer to help me through the process. It's rare to find people that generally want to help you out with sincerity. Thank you Natassia for everything, you are rare and T-Mobile is better because of you.