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    Xfinity Store by Comcast

    2.3 (181 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

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    My ex was finicky
    Fox E.

    My ex was pretty finicky, I call her Ex-Finicky. This is not related. It's massive, the biggest one of these I've seen. But being large doesn't make it good. And it's not good at all. This company in general charges way too much, and like Comcast always was, it's too expensive and not very reliable. So just to say we're not big fans is an understatement. But I do give them that extra star and round them up to 3 just because they do have such a massive big showroom and it looks brand new.

    Xfinity at 2616 Voss Rd, Houston Texas
    Cordie E.

    Xfinity has apparently allowed their records to be hacked as I was contacted by a scammer who had all my Xfinity information and offered me a half price rate - just had to pay year one up front! I immediately called him out for phishing and went to an Xfinity location to ask them about my information. They literally shrugged and said yes hackers were scamming their customers from their systems and they didn't have a secure data base anymore! I thought companies had to alert customers and make an effort to keep your billing secure but apparently not. Even though the scammer was told no by me I got a notice he billed my account $200! I do not recommend Xfinity or Comcast.

    Human cattle.  If the DMV and post office had a child, thjs would be it.

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    there is a silver lining! Jay was with us every step of the way, going above and beyond trying to take care of us.

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    3 years ago

    Ok. A storefront that you have to physically go to drop off and pick up equipment. NO RESTROOMS for the customers. Ridiculous

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    Review Highlights - Xfinity Store by Comcast

    Easily one of the most efficient in-and-out of a store experiences I've ever had.

    Mentioned in 2 reviews

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    Clear

    Clear

    (2 reviews)

    I live over by the Best Buy on Richmond, in a complex that does not allow standard ISPs because…read moreit's a "Walden Internet Village" which no longer has the bandwidth or motivation to compete with modern speeds. I wanted my U-Verse, but obviously wasn't allowed to get it. The leasing office recommended Clear. I saw the reviews, and was skeptical. I'm big on streaming, downloading, and so forth and this would be a step down, especially since I'd be sharing it with my wife. I took the plunge and got the router from Best Buy. And you know what-- it works! Maybe it's because of my very specific location, but I can get up to 1.0 Mb/s sometimes. Is it super fast? No. But it works for me, and wasn't nearly as slow as I'd expected. Installation was easy. However, I will say that the price is MORE than I had been paying for internet-only U-Verse. That's pretty greedy.

    Clear is the worst service and waste of money I have ever signed up for. I have so many regrets:…read moresigning up for auto pay; device never worked; when i called about device not working they wanted ME to pay for new device and shipping! Customer service tree took an hour every time I had to call. Clearly outsourced to Philippines during the time I've had my account. When they merged with Sprint they raised my monthly fee! I had to call and haggle to keep my original price that I committed to. Such a disappointment and it would have all been spared had I just NEVER SIGNED UP!

    DataVox

    DataVox

    (2 reviews)

    Chinatown, Alief

    I've been working with DataVox for over 6 years. They have worked with me on many different…read moreprojects including, but not limited to: phone systems, security, data infrastructure and more. I've always felt that all levels of the company are interested in completing the project on time and within budget. Or, if tasked with a solving a problem, they always strive to make sure the appropriate person is assigned to the task and it is solved as quickly as possible with minimal to no business interruptions.

    To be fair, they sell Avaya and Cisco, which are very good products.... However, buyer beware…read more.. Overpriced, over promised, under serviced. Their service rate, for example, is $175 plus an hour compared to other comparable services that can be half of that. If you have a Cisco system, watch out! Cisco certified techs working on Cisco products, including routers and the likes, not just phone systems are even more expensive. The worst part about working with this company as a customer for more than four to five years is the service turnaround for problems can be 3-4 days and even longer. This includes simple questions or clarifications. I would avoid this company like the plague if you are a small business under 30 people. VoIP systems now are good enough there is no reason to burden your company with this expense or worse, experience in the long term. If you are a large company, they might be a good fit, but certainly, a better bargain can be had elsewhere.

    Datcomm Technology Solutions - Precision Installation: Neatly organized fiber in a secure on-wall box, delivering fast, reliable connectivity for seamless performance.

    Datcomm Technology Solutions

    (18 reviews)

    Adam (also known as Ahmad) promised he'd call me Monday to finish my project. He never called. He…read morehasn't responded to texts or calls since. He's ghosting me--with my home torn apart, $6,370 paid, and a $500 camera he broke still not replaced. This is how the entire project went: repeatedly late with zero accountability. When he committed to 8:00 a.m., his "update" said 9:00 a.m., yet he arrived at 9:47 a.m.--smiling, as if nothing was wrong. Even after I told him this was disrespectful, nothing changed. One time his only "notice" was a text one minute before arrival. From the outset, I requested: inform me of additional charges before work proceeded. That wasn't honored. We agreed to $150 per drop, and I provided a detailed Excel spreadsheet of the finalized scope. While scope evolved slightly during first visits--normal for complex projects--once finalized, only minor adjustments were made (relocating a drop by feet, adjusting mounting height). These didn't alter labor or cost. Pricing disputes arose not from scope changes, but from how charges were applied to agreed work. After reviewing my scope, his reaction was visibly negative, and he immediately began adding charges on the spot--expenses never discussed in advance. Pricing became fluid and disconnected from our agreement. At one point he insisted on $150 per wire for runs to the Bose receiver. Two runs were long and labor-intensive--that rate was reasonable. However, remaining wires served speakers directly adjacent to the receiver. The center-channel sat directly below, requiring only a short run. These were routed in the same area and could be completed together with minutes of work. I offered to have my painter run those short wires at no cost to him while he handled the long runs at $150 each. This would save time and reduce cost while fully compensating him for labor-intensive work. Rather than engaging constructively, he showed no willingness to adjust. Only after I became emotional--I actually cried--did he reluctantly offer a partial discount. I felt trapped: the project was torn open, critical systems down, and I had to accept charges I didn't believe were fair or he'd abandon the job. Any "approval" I gave was under duress. By then I'd paid $6,370, yet major components remained incomplete. The work followed a destructive pattern: start, abandon, deprioritize. He opened my master bedroom wall plate November 26, 2025. Nearly a month later, it's still open. My bedroom TV hasn't worked since, despite repeated reminders. Same in living room: Ethernet port added and confirmed functional, yet wall plate left open. These weren't awaiting inspection--work was simply abandoned. The rack, one of the most critical components, was pushed to the end and remains unfinished, leaving essential systems incomplete and my home disrupted and partially dismantled. His lack of planning extended to basic jobsite practices. He made no effort to protect equipment with plastic sheeting before drilling. Because work remained unfinished, he placed my Dream Machine Pro Max (approximately $599 plus tax) and Pro XG 24 PoE switch (approximately $1,799)--both brand new at project start--on the laundry room floor. As he drilled with no protective coverings, dust accumulated, causing both to shift and sustain scratches. This carelessness wasn't isolated. He dropped one of my cameras costing over $500 during installation while I was present. Captured on video. He acknowledged damage and verbally promised to replace it, then stopped responding entirely. Throughout, Adam repeatedly cited other clients and ongoing classes as reasons for delays, leaving me waiting days and weeks while walls remained open and systems down. Once he accepted payment and began work, my project was no longer a priority. I withheld $540, the final balance, because critical items remain incomplete and the damaged camera hasn't been replaced. Work was abandoned before payment was withheld, not after. Communication was consistently poor. Adam rarely answered his phone, responded slowly, and provided vague updates. Adam repeatedly told me he was "proud of his rates" because he's "the cheapest." Any upfront savings came at the cost of professionalism, reliability, and accountability. He's personable and friendly--that's how he gets you to trust him. But once your home is torn open and you've paid thousands, his priorities shift elsewhere. I was genuinely surprised this aligns with his five-star reviews. My experience was entirely different. I cannot recommend him to anyone who values transparency or follow-through. UPDATE (Jan 9, 2026): Adam ghosted me four days, responded only after reviews. His Jan 1 email (attached) admitted EIGHT incomplete items and excluded "system configuration/testing." Filed suit Harris County Justice Court Case #254100529605 for $9,503.15. Public record.

    Adam was very easy to work with and very response to our networking support needs…read more He tested out our existing network and helped reconfigure our access points so that they were optimized through the house. He identified a gap in coverage and was able to add a third POE AP to our switch and network. Or network is working great now that he optimized it. He also did a great job organizing the wiring in our closet area and installed the switch to the wall for a more organized look. I would highly recommend Datacomm for any of your home networking needs!

    T-Mobile

    T-Mobile

    (19 reviews)

    $$

    I had one of the best customer service experiences at this T-Mobile store! Marco was absolutely…read moreamazing! His Manager, Oscar, I believe his name was, was very pleasant and helpful as well. Upon coming into the store I was merely there to try and return my internet device unfortunately. However, I was potentially in the market for a new iPad and due to Marcos gracious assistance, I decided to go ahead and purchase it through him because of his awesome customer support! I ended up purchasing the newest IPad 162 gig I believe lol and the tracker and insurance I opted for the pink color and he so kindly assisted with the delivery as they unfortunately didn't have it in stock but it didn't stop me from purchasing. Can't wait to receive my new device. I definitely recommend to visit Marco for any of your TMOBILE needs! He provided THE BEST service! One of their sister stores wasn't as great. The wait time was terrible I believe the one at Gessner rd. I don't recommend that one. Kind Regards, Amanda

    Horrible customer service unprofessional employees rude and getto. I added a line abs was given a…read moretracker that I refused to get and I was told it was free I did not take it nor did I care for it they charged me the last five month $4 for the tracker which I never took or used or cared for then my bill came $60 more than what I was told , I had to call customer care spent hours and they kept changing me from one plan to another and every month o am over chsrged$100 -$140 and I had to call spend hours

    Xfinity Store by Comcast - isps - Updated May 2026

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