Great job Verizon 2071 Westheimer Rd. Houston location!! Mr. Victor is the perfect balance of…read moretechnical expertise, communication and problem-solving skills, and being a leader to his team by assisting them to provide a great customer service experience for everyone. He made sure that my entire immediate family was taken care of because I had to go back multiple days to sign everyone up and the service was excellent every time. A special shout out to the store owner for having Mr. Victor and the other assistant manager Ms. Alexandra, who was a joy to interact with, work at your store because great leadership starts at the top. The work culture at this location looks to be thriving and flourishing so if you are looking for great customer service and pricing, stop by this location, you're welcome in advance.

Horrible customer service. Avoid Andrea at all costs. She was stoned and completely screwed up my…read morephone, and now I'm having to deal with Verizon corporate to try to get my company's phones in good order. I will probably switch to another cell phone company.

Ezee fiber works with a company called Blackrock Utilities. They were ripping up the parkway in…read morefront of my house. I know I have no say in that so I kept my mouth shut. I didn't like the work they were doing up and down my block, so I began looking at reviews as they started to do their work in front of my property. Of course, while reading bad reviews about their installation, they hit my gas line. Nicor had to come out to repair it. Nicor was quick and professional. They had my gas back up in a couple hours from the original outage. Now, Nicor is going to have to run a new line to my house. We'll see. If they come back and fix my lawn, I'll update this review to reflect it. I originally gave them one star and was harsher in my review, but so far they have been following up on the lawn repairs at my house and the surrounding properties. *Update - Ezee Fiber has reached out already, which is promising. **Update 2 - They showed up yesterday to check on my lawn repairs. Some looked good to ok, but a couple were looking bad. BUT, to their credit, they put down some fresh soil, seed and cover in the spots that needed more help. I did not expect that kind of follow-up, so I was pleasantly surprised.

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

Service for returning the equipment was pretty good. Walked in and someone came to greet me and…read morecheck in my equipment. In and out in a couple of minutes only. Was a nice guy who helped me. Seemed knowledgeable too. The internet service itself was fine for us these past couple of years. Never had an issue really. But I have before elsewhere with this company. Just not at the current place I'm living.

Horrible Customer Service! Will waste your time and try to upsell you every time! Just avoid doing…read morebusiness with them at all cost.

had to call and cancel my service because my apartment complex required that I have Xfinity (idk…read morewhy) I was transferred to a loss prevention department (this is apparently the department that handles the account closures) where the woman I spoke to proceeded to accuse me of lying about my apartment requiring Xfinity she got angry when I refused to stay and repeatedly said that I was sus and weird because of a requirement in place by my apartment lol. I will literally never get frontier again and it's 100% because of her

I would give them less than a 1 if I could! PURE GARBAGE and passed around like a slut! I've been…read moreout of internet for the pass 3 weeks! I've spoken to 4 different people about the same issue...and it STILL NOT FIXED! Calls were dropped during the process and they dont return your call. OR they pretend not to hear or acknowledge you. Im a new customer and thought that this would be better than xfinity or atleast cheaper. You get what you pay for. At least I had internet with xfinity. Its high as hell but at least I can watch at TV! Screw frontier! DO NOT USE THEIR SERVICES! They are a fuc*in JOOOKE!

They are dealers for CLEAR 4G Internet. I have dealt with these guys and they are great. They…read moredon't wast your time and give you what you want when you want it. Some of the other CLEAR dealers I have been too seem too pushy and unprofessional. They offer referral bonuses and promotional discounts, just ask them. They went as far as coming to my home and setting up my CLEAR home unit, phone & mobile internet for me as well as getting me a wireless router to complete the setup. The installation was quick, clean and professional. Would definetly go back to them for wireless networking and internet needs. I usually dont write about companies unless the service was either really good or really bad, these guys are really good at what they do.

The customer service from this particular T-Mobile location…read moreon Wertheimer surpasses any other location. Store manager is Irvin and his customer service representative, Carlos is second to none: Carlos is smart, intuitive, attentive, and very connected to what the customer needs and wants. The store manager at this location -- Irwin-- is the best I've encountered in over 25 years with first Sprint and not T-mobile. Carlos is, in the words of Tina Turner, "simply the best." This is your everything phone store

T-mobile is a scam. They delete records and have unauthorized iPhone 16e associated with my account…read morewith my son's phone number , however, detailed bills show my son's phone number and calls and text messages, but my son has an iPhone 12, not an iPhone 16e. This is currently preventing us from getting the phone unlocked that I have paid for in order for him to go to a different carrier. The nonchalant responses I am receiving are concerning since the iPhone 12 is paid for and useless. This issue has been going on for almost a month but no one is investigating why the device is an iPhone 16e when no one has this phone. It's frustrating to continuously deal with a company that doesn't attempt to resolve the issue, but took my hard earned money to sell me something that is not usable at all. It just seems there is suspicious activity going on and the consumer is paying the price. I am in the process of obtaining legal representation to obtain compensation for my payments since the phone isn't usable. Also I find it interesting that my app portal clearly shows that I paid for the device but on their end it's undetectable.

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: At Vision Net Solutions, we're your one-stop solution for all your internet, TV, and phone service…read moreneeds. As a broker, we prioritize our customers over providers, working with over 250 partners to deliver custom solutions tailored to your home or business. From finding the best services to handling end-to-end setup and wiring, we ensure you get exactly what you need for seamless connectivity! We can assist in any IT support, network wiring and more.

If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

Juan was very helpful and patient when I needed to transfer from Xfinity to ATT! thanks Juan!read more

This is the best AT&T store I have ever been to. The first time I went into this location the girls…read morewere so kind, answered all my questions and never pressured me to spend money on phone upgrades i don't need. (I've had this experience where they try to sell you things you don't need before with other ATT stores) Then again recently went in and I had some questions about my phone and business lines moving numbers around etc.... Amir was so friendly and thorough when explaining why and when I needed to call the 611 number to get my phone issues resolved. They are quick to service you and not long waiting times. Thank you!

We were completely entranced by the entire team at the AT&T Store on Kirby…read more Melissa treated us like family and helped guide my wife to a great deal and a great phone (iPhone 16 Pro) After chatting and learning of the options I returned to buy and then to pick up after data transfer and each time was helped by another well-trained associate. The vibe is great so even waiting is easy. Highly recommended.

Asked for an iPhone 16 pro max 512g. Said they didn't have it but would order it for me online. I…read moresaid nevermind and would go somewhere else then the deranged employee goes "oh wait!! Looks like we have one left!" And says he's going to go open the safe. Both him and the other employee leave me out on the floor alone to go to the back and are back there talking / laughing loudly for 10 mins while I sit there realizing this was a bad idea. Comes out 10 mins later saying "the safe is still opening up" and proceeds to try to talk me into changing my plan and adding a 4th line that I did not need. Despite refusing multiple times he continued to try to pressure me into adding this 4th line, I had to tell him no about 4 different times and explain myself as to why. He goes back to the back for another 5 minutes to talk loudly to his coworker, comes back out and says "the safe is still opening, let's pick out some accessories for your phone!" I explained I already had accessories at home and I just want to buy the phone. Now he looks visibly annoyed and goes back to the back for another 5 minutes. Comes back out with his coworker with him and says "aww as it turns out we don't have the phone" then asks his coworker what was the last phone he sold. Coworker: "an iPhone 16 pro max 512 gig." He turns back to me and is like "aww man that's the one he wanted!" I'd give them a 0.1 out of 5 stars on their bad acting. Overall I was lied to, forced to sit there for 20 minutes while they bullshitted in the back and intermittently came out to upsell me and ignore my objections over and over again, and then denied the ability to purchase the phone while i waited 20 minutes for their "safe to open." Garbage customer service. Garbage company (its prime communications, an authorized retailer for AT&T) Don't waste your time trying to do business with these low life's.