THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

I am new to the area, and had no idea about the service so I went to the web and searched for a…read morecleaners in my area. After reading the positive reviews I decided to give it a fry and I am so happy I did. I was cordially greater when I walked in and that was a sign I was I the "RIGHT place. I needed two garments cleaned and one garment pressed. The turnaround time was AMAZING next day as well as the work that was done. Awesome greeting and service AWESOME this is my cleaners for good. Thank you Ms.. Cooper

They are very expensive and further drive makes it unlikely I'll use them again. A dinner dress…read morewith no adornment was $17. Men's blazer, dress shirt and black jeans came to $38.

The quality of cleaning service is above average and I'm thankful I found this store I've tried…read moreothers and was not nearly satisfied as I am with Steamline. Cathy the clerk is extremely helpful and always friendly I enjoy taking my garments there because I know they will be treated with care.

Prices on shirts up 1 dollar. Now if buttons in collar are buttoned they make you stand there and…read moreunbutton. Clerk stands and look at you.

Since under new management, this place has really turned around. Nice people, great service. Keep…read moreit up!

I just moved here and brought in a few pieces to be dry cleaned. From the moment I walked in the…read moresore the service was bad. I wasn't greeted, she took a call, finished it, and still didn't greet me. Since there were clothes already on the station I took mine over to the clear area. Once she finally acknowledged me, and I expressed my need, she said "you need it bring those over here if you want them dry cleaned" with the rudest attitude. When I asked about the employer discount program, the attitude only went up from there. She honestly tried to make me use my discount on my next visit, which is absurd. All because she didn't want to key in the times under the discount...hopefully the actual service rendered is better than the customer service, or lack there of, that I was given.

I'm not normally one to go out of my way to give a bad review, i much prefer giving positive…read morereviews but, I had a horrific experience here: I brought some clothes here at one point for a wash and a fold, it was probably 3 or 4 lbs. When i got them back, they charged me about $3 which i thought was crazy cheap! So i figured it would be worth taking my stuff here again to have them washed and folded. So this time i brought 2 or 3 X the amount, but it still wasn't very much stuff. When i came to pick the items up, it was $39 this time! which as you can imagine was a shock! So it turned out that they had obviously undercharged me the first time. However, when i looked in my bag of clean clothes, i found some random pair of child's underwear in with my stuff!!! That is pretty much the only thing you hope won't happen when you take your clothes to be professionally laundered! At this point, i had to check the rest of my clothing to make sure it was all mine. They told me to come back the next day to speak to the manager. Did I mention, they don't actually clean the clothes onsite, they send them to their other facility downtown. But they also don't have scales, so you can't ask them to recheck the weight of the items in front of you! So basically they can just charge you whatever they want. When i returned, they offered me just $5 off for having someone else's underwear in with my stuff, i asked for something a bit more or i would never be returning. The manager then said she would discuss it and they would call me to resolve it.... Which was well over 2 weeks ago now and no phone call. Very unprofessional, way overpriced and will never be returning to this dry cleaners. I want to make sure that everyone knows to stay away from this place.

oh my Lord! Thank you Miss Cathy H. You saved the day with your amazing personality and winning…read moresmile. I don't live in the state and was down for a reunion with college friends. despite traveling across the country, i was inches away from not showing up to the party BECAUSE I discovered the dress I packet to wear had a stain on it from a prior wear. The dress i.e. the day, the party, the reunion was saved. It didn't cost an arm and leg to get cleaned. Cathy also gave me great recommendations for local retailers I was interested in.

Good quality of cleaning. My only suggestion is that when the employee inside is standing at the…read morecounter and sees a customer pull up in front with many bags and bundles of clothes to bring in, please step around from behind the counter and open the door for him/her, rather than stand with a grin on your face and then say," Hello, how are you today?"

I got four pairs of wool pants and four shirts cleaned here. They all came out fine and the total…read morecost was $25. The only disappointment was the wool pants came out with a lot of raised fibers giving it a slightly "fuzzy" feeling and reducing the sheen. The staff was friendly and turn around was quick. I'll be back.

Abc cleaners in the worst cleaners I have ever been to. They destroyed my dress and did not own up…read moreto it. Do not waste your time or money going to them. If you believe that my review is not real. You may email me at TinaJolley24@gmail.com I have pictures to prove it

I bought a formal gown on June 12th, 2019 for a military ball on June 21st 2019…read more Tuesday June 13th I took the dress to ABC Dry Cleaners to have a couple clasp added to the back because the top was a bit too loose. While there I was told the bottom needed to be hemmed because it was dangerously long. I had planned on just holding it when I walked but was again told it was dangerously long. The dress had a small train that they recommended I take out because "trains are only for pictures" and with the train taken out I would be able to wear it to other events not just the Military Ball. I agreed to their recommendations and paid the $150 for the clasp and hem.  I went to pick up the dress on Saturday June 15th. The hem was not straight! The back was longer than the front and the front was uneven. The bottom layer was longer than the top layer in several spots as well. I was told that this was the first dress they have ever had a problem with and that it's because everyones body type is different and that they would get it done correctly! I didn't have my shoes with me so I brought my shoes and the dress back with me on Monday June 17th, they repinned the dress and assured me it would be right when I picked it up. I picked up the dress on Thursday June 20th. The hem was still wrong. The front now longer than the back and the side now shorter than the rest with the under side still showing.  I was then told that no one else would notice but me, told everyone's body type is different, offered $20 for the gas money I spent on the extra trip there, and told I could bring the dress back and have it fixed after the ball. When I asked for a refund I was told no, told that my dress was very difficult and taking a train out is hard work, I told her I only took it our after their recommendation and originally had no plans of touching the hem. I was again told about how much work they put into it, how everyones body type is different, how the errors were only minor and no one else would notice, how they have never had these issues before, and how highly recommended they are.

I've been to this location twice, and their turn around on dry cleaning is pretty quick and…read morereasonably priced. I did feel like it was a little pricey when it came to alterations, but Savannah/Pooler is pricey in general for alterations, in comparison to my hometown (a small country Georgia town). Either way, they were extremely helpful and I could tell they had my best interest in mind when it came to making alterations, especially with me being 4'11 and good alterations are hard to come by.

I was desperate to get a dress of mine altered when no one else could do it and found Judiann on…read moreyelp. She replied very promptly and offered to take a look, she was confident she could do it and even offered suggestions. It came out perfect and very quickly. I would recommend her for any type of alterations, plus she's an amazing person to talk too.

Im sharing my experience with Judiann Echezabal regarding a custom dress I ordered for my prom…read more We had a written agreement that the dress would be completed before my prom in May. Unfortunately, the dress was not finished in time, and communication has now stopped, as l've been blocked after requesting a resolution. She had shipped me the dress half made- not fitting correctly and now what I originally asked for, once i messaged her she blocked me on everything. I provided my own original design for this dress and paid in full with the understanding of that deadline. At this point, I am simply asking for a fair resolution. If anyone has had similar experiences or has advice on how to proceed, I would really appreciate it. I will also be pursuing this through formal channels if needed. Please message me privately if you have any information.