I'm extremely disappointed with the service I received. I was overcharged for my clothing, and the…read morequality of the cleaning was unacceptable. Several items still smelled heavily like smoke, stains were still visible, and the clothes honestly looked like they were only pressed instead of actually cleaned. What makes it even worse is that I brought the issue to their attention and sent the clothing back for a redo, expecting them to correct the problem. Instead, the items came back in the exact same condition still smelling like smoke, still stained, and still dirty. For the amount I paid, I expected professional cleaning and better customer service. I trusted this business with my clothes and feel completely let down. Based on my experience, I would not recommend this cleaner to anyone.

AVOID THIS BUSINESS AT ALL COSTS!!!!!!!!!!!!!!!!! I am NEVER…read moreone to write a negative review, especially to a small business, but this dry cleaner left me WITHOUT A WEDDING DRESS the night before my wedding!! We were told that my wedding dress would be finished on time, we clarified this several times and even offered to pay more if it would rush it. The only alteration that needed to be done was add a hook to the top of the zipper and dry clean it, otherwise, it was COMPLETELY done. When we called to check in on it a few days later, as we had heard nothing, He told me that it had been shipped out to Richmond Hill- I was not told it was going to a completely different facility- and since it's 5pm there's "nothing he can do" (we were calling them all day to check on the dress, no answer). So, now I have no wedding dress the night before my wedding. Zero Urgency from the man we were dealing with, he did not seem to care in the slightest, didn't offer any type of discount or even an apology. Instead, he pointed and raised his voice at me and my fiancé, who had been more than understanding. Neither of us raised our voice or were even rude, I explained several times that we get people make mistakes but we should have been made aware the moment they knew they wouldn't get to it so we would be able to adjust, rather than coming in the morning of my wedding to be yelled at. He told us he "went out of his way to get this done for us" when it was really just fixing their mistake. Not to mention- I paid thirty dollars to add a clip to the top of the zipper because I was desperate. They had the dress for 5 days. Worst customer service I have ever experienced.

I just moved here and brought in a few pieces to be dry cleaned. From the moment I walked in the…read moresore the service was bad. I wasn't greeted, she took a call, finished it, and still didn't greet me. Since there were clothes already on the station I took mine over to the clear area. Once she finally acknowledged me, and I expressed my need, she said "you need it bring those over here if you want them dry cleaned" with the rudest attitude. When I asked about the employer discount program, the attitude only went up from there. She honestly tried to make me use my discount on my next visit, which is absurd. All because she didn't want to key in the times under the discount...hopefully the actual service rendered is better than the customer service, or lack there of, that I was given.

I'm not normally one to go out of my way to give a bad review, i much prefer giving positive…read morereviews but, I had a horrific experience here: I brought some clothes here at one point for a wash and a fold, it was probably 3 or 4 lbs. When i got them back, they charged me about $3 which i thought was crazy cheap! So i figured it would be worth taking my stuff here again to have them washed and folded. So this time i brought 2 or 3 X the amount, but it still wasn't very much stuff. When i came to pick the items up, it was $39 this time! which as you can imagine was a shock! So it turned out that they had obviously undercharged me the first time. However, when i looked in my bag of clean clothes, i found some random pair of child's underwear in with my stuff!!! That is pretty much the only thing you hope won't happen when you take your clothes to be professionally laundered! At this point, i had to check the rest of my clothing to make sure it was all mine. They told me to come back the next day to speak to the manager. Did I mention, they don't actually clean the clothes onsite, they send them to their other facility downtown. But they also don't have scales, so you can't ask them to recheck the weight of the items in front of you! So basically they can just charge you whatever they want. When i returned, they offered me just $5 off for having someone else's underwear in with my stuff, i asked for something a bit more or i would never be returning. The manager then said she would discuss it and they would call me to resolve it.... Which was well over 2 weeks ago now and no phone call. Very unprofessional, way overpriced and will never be returning to this dry cleaners. I want to make sure that everyone knows to stay away from this place.

Need something embroidered, light alterations, tshirt printing? Sandy does it all. Give her a call…read moreor visit her at her shop. She's very professional and her work is great!

DO NOT SEND YOUR CLOTHING TO THIS PLACE! I brought my black dress in to be dry cleaned on Monday,…read moreJuly 3, 2017. The woman, who I assume to be the owner, told me that because Tuesday, July 4, 2017 is a holiday that the plant that they send their dry cleaning to would be closed, so the earliest they could get my dress back to me is July 6, 2017 by noon. I had planned to leave for a funeral in MIAMI once I retrieved my black dress from them. I get a call at 10:00 AM on Thursday, July 6, 2017 saying my dress wasn't ready. This was clearly a breach not only of an oral contract but a written one as well, because she documented that my dress would be returned to me by Thursday, July 6, 2017 at noon. Because they failed to complete their end of the contract, I now must go and purchase another dress. I don't know about you, but I don't have cash to be throwing around for dresses because a BUSINESS failed to come through. When I said I won't be paying full price because you all failed to complete your end of the deal, she said "I can't do that". So now, I have to purchase a dress and also pay her. If she is hurting that badly for business, then I will throw her her little $15 dollar fee for my late dress, that I will have to retrieve upon my return to Pooler. So unprofessional. This place is a joke.

The quality of cleaning service is above average and I'm thankful I found this store I've tried…read moreothers and was not nearly satisfied as I am with Steamline. Cathy the clerk is extremely helpful and always friendly I enjoy taking my garments there because I know they will be treated with care.

I am new to the area, and had no idea about the service so I went to the web and searched for a…read morecleaners in my area. After reading the positive reviews I decided to give it a fry and I am so happy I did. I was cordially greater when I walked in and that was a sign I was I the "RIGHT place. I needed two garments cleaned and one garment pressed. The turnaround time was AMAZING next day as well as the work that was done. Awesome greeting and service AWESOME this is my cleaners for good. Thank you Ms.. Cooper

They are very expensive and further drive makes it unlikely I'll use them again. A dinner dress…read morewith no adornment was $17. Men's blazer, dress shirt and black jeans came to $38.

Prices on shirts up 1 dollar. Now if buttons in collar are buttoned they make you stand there and…read moreunbutton. Clerk stands and look at you.

Since under new management, this place has really turned around. Nice people, great service. Keep…read moreit up!

I got four pairs of wool pants and four shirts cleaned here. They all came out fine and the total…read morecost was $25. The only disappointment was the wool pants came out with a lot of raised fibers giving it a slightly "fuzzy" feeling and reducing the sheen. The staff was friendly and turn around was quick. I'll be back.

Abc cleaners in the worst cleaners I have ever been to. They destroyed my dress and did not own up…read moreto it. Do not waste your time or money going to them. If you believe that my review is not real. You may email me at TinaJolley24@gmail.com I have pictures to prove it