We visited to check out what type of E bikes they had for sale and the two associates that we're…read moreworking there at the time we're both extremely helpful answering a lot of questions even questions. We didn't know that we needed to ask. I also got to test drive one of the flat tire bikes, and they gave me a complete instruction before I went. I found them very helpful and insightful.

What an amazing experience of service and knowledge here! A shout out to Jason who patiently set…read moreme up with the best e bike ever! He was patient kind and knowlegable. I chose the Specialized Turbo Vado SL 2 5.0. I test rode it around the Belmont area so make sure the fit was right. Made some seat adjustments and sold! As he prepped the bike, I took off to Re Raxk and a new bike rack was in order. Just love this place and highly recommend for upscale bikes

Nice humble bike shop with personalized service from owner/mechanic....highly recommended.read more

So after many years of neglect, I finally took my bike in for a tune up. I basically chose Oregon…read moreBike Shop because it was close, and had good reviews. I took a previous bike, to another local chain and was charged for everything - new brake pads, cables, tires, and on and on - kinda like going to Jiffy Lube! So I was expecting to buy a lot of stuff, but it would be worth it. Turns out I couldn't be more wrong - the folks there are just like...yup we'll tune it up. Call you Wednesday. And they did. and charged me $95. That's it. I asked if anything was replaced, or new cables or anything, and they said everything was fine, just tuned it up! The brakes work great, the gears are smooth, the tires hold air, so hey! I am super happy. And they have a super cute doggo.

Convenient location and a decent selection of reasonably/thrifty priced used parts. I needed a…read morereplacement seat and some handlebar tape. Got a fine seat for $5 but the only option they had for handlebar tape was $40 so I skipped it. Staff wasn't very friendly, but they were helpful- not mean or rude, just don't expect bubbly enthusiastic support and you won't be disappointed. Recommend checking here for what you need if you're in the neighborhood. Local is best!

Backpedal tuned up my old commuter and a decent kid bike my neighbor gifted my son. Then he fixed a…read morepopped tire for free a few weeks later. I got a bunch of gear at a good price to start commuting after about 10 years. Headed back today to get advice about ergonomics and talk about getting another bike for kiddo for the track. I'll be a repeat customer. Great service, products, and fits you in when you stop by! Patiently answered my questions and showed me gear wo pressure to buy.

Dropped off my bike to fix a broken spoke and had it back same day at an extremely fair price -…read morecouldn't ask for more and would recommend and will come back.

This review is a long time coming. I've gone to Bike Frequency several times. Always got a great…read moreprice! Always walked away with a few things tuned up and fixed that I didn't ask for at no charge! Great shop!

I purchased my GSD 1 four years ago. They helped me weigh my choices and let me try several bikes…read moreout. They are very knowledgeable about their e-bike lines and are completely up with the technology. Buy local from your bike dealer. Avoid making purchases online on models that are likely to be sundown led for parts replacement m. For value, trust, service & selection you can trust them!

Came in looking for a bike which we could bring our small child with on bike rides. After seeing…read morethe options we went with a cargo bike with a front compartment where our little can be stowed. Ours is also an e-bike with a rechargeable battery that powers the bike, or you can use the pedals like a regular bike. I must sing praises to our new friend Zach, the friendly face we met as soon as we entered the shop. Zach is the most approachable, warm, intelligent and patient person. Zach immediately asked us the right questions, showed us every single option available all the while explaining all the factors/prices/pros/cons. You can tell Zach cares deeply about not only bicycles but people too. If you're reading this Zach, we love you and thank you so much for taking time in guiding our family to the right bike. This shop is wonderful the team goes above & beyond for their customers and the bike community is better for having Splendid in this area of the city.

Friendly, helpful. No longer does Ebike service. Did provide recommendations of other shops near me.read more

I brought my road bike in for a tune-up and had a one week turn around. My 20-year old road bike…read morehadn't had maintenance in...well, ever...so I took it in to prepare for the Portland Bridge Pedal. The gentleman was nice and quoted me upfront. He said it would be a week and a half, but I explained the timeline. He said they'd get it done tomorrow in time and they did! Did a great job too!

Amazing customer service, the owner was so kind and informative. Not to mention a beautiful puppy…read morepal with him. I will 1000% come back with friends and family. 11/10.

Saved our trip…read more Thank you so much. I packed the bike, the bags, the food, the cloths, verified the Airbnb ... did not pack the tool bag or do a complete bike check...No problem. I walked in first thing in the morning and George got us up and ridin... had a great trip to Mt. Hood. I can't wait to come back.

Such a great shop! Dylan and the guys make you feel at home immediately. If you have any question…read moreregarding your bike or road safety they've got the answers! Always the most excellent work for a good price. Communication surrounding repairs and cost are always clear and the staff is upfront about timing and products that will be used. I've taken my bike in a few times already and have been happy with my experience every time. Check them out for sure for any repairs, building, or any cycling accessories!

These guys are so cool here! So helpful and nice. Answered all my questions and got the work done I…read moreneeded on my bike in a fast affordable fashion! Love that they're in my neighborhood. Totally recommend them!