Amazing customer service, the owner was so kind and informative. Not to mention a beautiful puppy…read morepal with him. I will 1000% come back with friends and family. 11/10.

Saved our trip…read more Thank you so much. I packed the bike, the bags, the food, the cloths, verified the Airbnb ... did not pack the tool bag or do a complete bike check...No problem. I walked in first thing in the morning and George got us up and ridin... had a great trip to Mt. Hood. I can't wait to come back.

Nice people Good service…read morePrompt Good repair shop Nice affordable pricing ................. 5 stars .................

Tony runs a nice little bike shop. We have now purchased two bikes, one each for my tween and teen…read morekids, and have been very pleased with the customer service and sound advise all the way through the purchase. I was so impressed, in fact, that I just ordered my own bike. I have been a long distance runner for a few years now, and recently started suffering foot and leg injuries, so I have decided it's time to start cross-training with some biking. My current bike, a heavy old Schwinn mountain bike which I inherited, is definitely not up to the task; so Tony helped me figure out which hybrid/fitness bike would be best for me. During the process, I gleaned as much info as I could from online sources, but always came back to Tony for advice on my final decision. The guy is hardcore into biking, and his advice is solid. After several trips to the store, including test rides and fitting, I settled on the Trek Zektor 2. It is designed as a 24/7/365 use commuter bike, so it should prove durable for my intended use of fitness rides in all sorts of weather. Thanks for all the help, Tony; I can't wait for it to come in next week so I can ride it!

Excellent customer service. Very knowledgeable about bikes, the employee helping me could identify…read morethe tire I needed by a blurry video.

Always helpful with great service - it's nice to still have a local bike shop around. Fair prices…read moreand skilled, friendly mechanics.

Brought two mountain bikes in for tune-up and repair. Costs for parts were fair, tune-up price was…read moreHALF that of nearby bike shop Outer Rim, and repairs were completed on time, as described. Very friendly, courteous, prompt! This is my new go-to spot for bike maintenance. Thanks!

It's a cute little location for a bike shop. I will let the…read morepublic know about this. It's a cute little location for a bike shop. However they are not that friendly to customers and they're not that helpful like some bike shops are in Portland. And they don't carry bicycle rain pants they tell people to go spend $300 $400 at Dick's sporting goods when most bicycle shops have bicycle ramp pants in the shops. And they do not have a very good selection on bicycle jackets. In my strong opinion this is not a bike shop to go to until they can make changes and do a better job and start carrying more and better merchandise including bicycle rain pants. They can learn from bike shops in Portland including from NW pro gear.

I brought my road bike in for a tune-up and had a one week turn around. My 20-year old road bike…read morehadn't had maintenance in...well, ever...so I took it in to prepare for the Portland Bridge Pedal. The gentleman was nice and quoted me upfront. He said it would be a week and a half, but I explained the timeline. He said they'd get it done tomorrow in time and they did! Did a great job too!

They are a cycle shop with a lot of heart. So kind and helpful. If we buy accessories from them,…read morethey'll put it on free of charge. They even stayed open 30 minutes past closing time to help us fix our bike rack and load and secure a bicycle on to it. Prices are great, and I've been so thankful for their extra effort and customer service. I highly recommend them!

Goodwynns is a special place up here!! Order some Thai or Mexican food from the food carts and…read morethen saddle up at the bar for a pint while you wait - feel free to eat at the bar! Great service - always friendly. They have a great selection of skiing gear (including boot fitting, ski rentals, etc.) for winter fun and a full services bike shop for the rest of the year. You must check it out!!!

We love goodwyns! Amazing service and they have everything you need. Must go to while in Mt. Hood!read more

The best shop around. They work in my bike and I buy skate stuff from them occasionally. They…read morehave been a large part of our community since Jason owned it. We love Falline!

Justin is the best. We had to ship our Baja Sun Trikes and he came on his own time picked up both…read moreof them and will be shipping them to our new home in Texas. Great customer service! Jack & Donna Haney

they are so kind at the bike peddler shop! i walked in shared my story about getting a used spin…read morebike for free, they noticed I am in a wheelchair from an amputation I only have my left leg I was given both the cage for the left foot and the saddle seat for free what kind and outgoing people that work at this shop I'm super grateful and excited to get peddling on my spin bike thank you

UPDATE 6/29 -- Hours after I posted my initial review, one of the owners (Kalan) reached out to me…read moreby phone. I told him the whole story, and he agreed to buy back my wheels on the basis that they'd sold me the wrong wheels. He told me the shop could build me a custom set of wheels -- a service I didn't know the Peddler offered -- but I'd already ordered another set of sturdier wheels from a Colorado company. When the wheels finally came in, I took them down to the Peddler. Nate swapped out the wheels the same day, taking extra time to re-true both of them. I've been out on two great rides with the new wheels. While the wheels are still settling in, the bike performed wonderfully. Nate also sold me a couple of wider tires for the new wheels, and the tires work just great. Both Kalan and Nate could not have been nicer or more professional in our conversations and dealings. I'm very hopeful that the experience I had with the other employee was just a one-off, and that the Peddler remains a shop that offers great customer service. ======= After two decades as a loyal customer, I'm sad to say the Bike Peddler no longer stands by what it sells. Last June, I purchased a set of Shimano wheels from the shop. In May, after a total 12 rides, both a spoke and the hub nut on the rear wheel broke during a short Salem Bicycle Club ride. I was astonished, and asked if the wheels were warrantied. The clerk said he'd check. They later informed me that the wheel's warranty didn't apply because it was a "wear-and-tear" break -- even though I'd barely ridden on the wheels. I expressed my dismay, and the clerk shrugged. I told him I'd been loyal to the store for years, and he replied that he couldn't tell me where to take my business. I was truly shocked at his rudeness and lack of professionalism. I've shopped there for years, purchasing items I could have gotten much cheaper elsewhere -- shoes, helmets, bib shorts -- because the Peddler always treated me and my wife like family. I've also recommended the Peddler to many friends, because I could count on the shop to provide them great service and support. It breaks my heart to report that the shop now operates on the motto "Buyer Beware," and seems to have little concern for its customers.

My son was being a boy...and skidding his bike to stop after going WAY too fast (for his Mama,)…read moredownhill on our street. I thought I'll replace his tire because he LOVES to ride. LOVES it. So off to Yelp I go to find a place nearby and that's well reviewed. And I landed here. I ended up here a few hours before closing and they said that it would be about an hour! Whoa!! I was not expecting service THAT fast! I was expecting days not hours. And the price was less than me buying what I needed on that big online retailer. And they filled the tires and made it like new. I thought this was great value and service. I'll actually be back VERY soon because we have my daughter's bike that now has a flat!

Ive tried to patronize this place twice after I had to fix a friends bike that came back from here…read morewithout having their issue addressed. Both times for parts. the first time was ok enough that I went back for another part I needed. No change for an overpriced part and a less than friendly comment about paying by card from what I assume was the owner. I guess since Im not buying a whole bike he didn't care. It sucks because I live pretty close but I'll happily make the drive to not give them my money.