Rob and his service are amazing! They should call him TNT because he is "Da Bomb." Fair prices and…read moresuper nice dude!

Very responsive and quick to report back and recommend further options if he cannot solve the…read moreproblem. I highly recommend MY CRAZY MACHINE.

I have reviewed John before, not sure why my two rave reviews are not showing…read more I don't live in Chicago any more and had a recent issue with my computer. Worried about having to find a new computer guy I called John and was glad to find out that he is able to log on to my computer remotely via the internet. As usual he was very effective in solving all my problems. Thanks, John!

I didnt actually bring my laptop to him, but he was so helpful otherwise! He talked to me about mt…read morecomputer even though I had brought it in somewhere else, he kept in contact to see if my computer was fixed properly. He was just so kind and nice and ill definitely go to him next time!

This place truly saved me when I was in a bind. Friendly, knowledgable, and they were able to get…read moreme in and out in about twenty min. Highly recommend!

VIP level of service! I, like others, made the mistake of dropping my iPhone without a case…read moreprotector. The back glass shattered into several pieces, so it had to be replaced. Apple quoted over $350 and required me to go to a local store, schedule an appointment, and wait for the repair. I could not interface with anyone at Apple, but had to click through multiple links. Meanwhile, I called New Era, and they messaged me back immediately, saying they would look into my request. They offered me a time that worked for MY schedule (within their working hours) and quoted $100 less than Apple. In addition, they offer pickup and drop-off! The owner messaged me himself and came to pick up my phone so I could keep my work-from-home meeting. Within an hour, I was at the store picking up my phone. Case repaired and no hidden fees, just the agreed-upon price! I would definitely use New Era again, but hopefully not too soon....

The experience at Cell N Comp Repairs was very positive. Mohammed provided me with his full…read moreimmediate attention to resolve my phone issue. Apparently, he is a very knowledgeable and experienced in the field. Even though my Pixel phone turned out to be not fixable I was quite satisfied with this contact. In addition, he gave me practical recommendations for buying a new phone. I will definitely comeback.

Recently, I brought in my Samsung Galaxy A13 to be repaired because I had accidentally dropped the…read morephone and the screen got cracked. I dropped off the phone and returned an hour later.... OMG! My phone was like new! I even put on my reading glasses to take a closer look. Not only that, the repair was reasonably priced and the man who did the job was polite and friendly. Thank you, sir! Now I know where to go for cellphone repairs!

Mark Lebowitz is a caring and intuitive IT tech…read more I was starting to panic after 2 weeks of no wifi in my home. Comcast had run new cable from the pole but when the problem continued, it became my fault, not theirs. I scrambled to find an independent IT contractor and after a few failed attempts, called Lebowitz IT Services. He ran a "ping test" diagnosis on my modem (which I lease from Comcast) and while the signal was strong, there were inconsistencies that could have been enough to interrupt my service. I then insisted Comcast send another tech and sure enough, that was the problem. They actually had to "dumb-down" my modem to an older model that was more tolerant of the inconstancies. I can certainly recommend Mark for any home business IT work.

Sent request 3 days ago, no answer. These issues are usually pretty important to the customer and…read moretime sensitive. Too late buddy!

I have been a very happy customer of Switchfast since May of 2011…read more Switchfast walked into a total disaster situation (operating system freezing up repeatedly) and diagnosed the issue and resolved it within hours. They had us up and running effeciently the first day on the job. Over the course of the next few months, Switchfast was diligent about bringing issues to our attention that needed their intervention to help us operate to our full potential. We were so pleased with their service that we moved our website SEO functions to Switchfast. We continue to work daily with their team and are looking forward to reaping the benefits of their expertise. I would highly recommend Switchfast for their systems operation capabilities. I'm happy to partner with them and feel that Switchfast is committed to my success.

Switchfast is always very responsive to all of my tickets and I tend to submit a lot of tickets…read more Definitely would recommend their service!

This review is for customer service only. The Queen and I went there to see if they could fix her…read morecomputer. She is so hard on electronic equipment, like my mom...think it is in the blood. Anyway, she somehow broke the molded piece where you insert your power cord. No idea how she did that, didn't even know it was something you could break, but there you are, it's The Queen. Anyway we took her computer in to Chat Tech Solutions to see if they could fix it, The office is small but so cute. Very open space and lots of natural light. The gentleman who was working there was very pleasant and offered us beverages while he assessed the damage to the computer. He called someone because he was not sure if the repair could be done and it turns out, they do not do that type of repair because it requires soldering. However he was kind enough to recommend another place of business, which is where we ended up going to get the repair done. For me that shows a wonderful regard for taking care of the customer, even though they did not make the sale. I will definitely consider them for other work that they can take care.

I brought my HP desktop in 5 years ago on 6/04/14. I want you to know 5 years later, it's STILL…read moreworking just fine. When I bought it originally, there were problems with the OS. I bought it in and explained the issues. Three days later, they called me and said it was ready to pick up. When I brought it home, it worked like a gem. I can honestly say I've had no issues since that time. The work they did was amazing and they even threw in a free mouse at the time because they were worried the one sent to me by the manufacturer was adding to some problems. As proof of what I'm sharing, here's the service sticker atop my computer. Note the date. Simply put, they are miracle workers. Yeah, you may have to wait a few days but it's well worth it!!!

I always come here whenever I have an issue with my phone -- the service is awesome, and they've…read morealways been able to repair the problem. The prices are also super reasonable, so if you need something fixed, just go! It will probably cost less than you think, and save you a lot of stress from your phone/tech not working. I first went 4+ years ago because I broke my headphone jack off in my phone. It was an easy fix for them and I felt silly for waiting so long to come in. My boyfriend has taken his different phones in for various issues, usually screen-related: cracked, non-responsive, distorted, etc. They've always been able to repair/replace it quickly. Overall, I trust the quality of their work, the prices are reasonable, and they're very kind. I highly recommend them!

I was initially very pleased with the quick turnaround and friendly service when I had my iPhone…read morescreen replaced. They were pleasant and professional and we exchanged a bit of humor over the phone and in person. Unfortunately, just two weeks later, a noticeable black blob appeared on the new screen near the Dynamic Island. This looks like OLED screen bleed or a defect. The phone has remained in a case with a screen protector the entire time and has not been dropped, bumped, or otherwise mishandled. Given the timing (only 2 weeks after installation) and the specific location of the spot, this issue is almost certainly the result of either a defective replacement screen or a problem during installation (such as trapped dust, adhesive, or pressure damage). It is not consistent with normal use or accidental damage. I offered to bring the phone in so they could inspect it in person, but they declined and immediately dismissed the warranty claim without examination. While I understand repairs aren't perfect, I'm disappointed they are unwilling to stand behind their work and honor the warranty on what is clearly a post-repair defect. I went from a satisfied customer who would have returned and recommended them to someone who can no longer do so. Potential customers should be aware that warranty support may not be reliable here. EDIT: Contrary to the response below the phone was never physically inspected. Rather, the response was based on a set of photos sent showing the issue which, alone, would be virtually impossible to come to a conclusion of physical damage versus defective product. As a customer, you are in a no win situation here as no matter what happens they are going to blame you and not the manufacturer or installation for the problem.

Our family's six year old DELL desk tower, using Windows 11, kept closing down spontaneously and…read moreintermittently - and then more frequently in recent days. We ran several diagnostic tests and they all pointed to a FAILING HARD DRIVE. We found Computerzone USA on YELP and called and was told by the owner Sultan Shariff to come in anytime for a hard drive replacement - for which he quoted a price. Upon pick up we noticed several files missing and most other files, pictures, and on-screen icons all jumbled - nor could we open our voluminous MS Outlook. Yikes - so much stress! Best I could tell, he tried to install some upgraded software that caused that problem. He quickly volunteered to fix it upon returning the computer next day and to mirror the EXACT INSTALLATION we had previously. His second try worked flawlessly, everything worked EXACTLY AS BEFORE, no more jumbled or missing files ... all resulting in this MOST HAPPY CUSTOMER. Mr. Shariff comes across as most experienced and professional and is very customer-oriented - altogether a pleasure to deal with. CB

Great Customer experience despite not updated website. Friendly owner with great new and used…read moreproducts. Would come again