Most of the working class guys should know this already, but this is the place to go if you can't…read morefind hardware items you may be looking for at Home Depot or Lowe's. It's amazing. Every time I can't find something at another store, and I remember to check here, they have it. When you walk in to this place the employees ask if they can help you. I'm sure you have had the same experience that I have had at the larger stores. Searching the isles trying to find someone that can help you. That won't happen here. They really want to make sure you are taken care of. For anyone that has not been to an Ace before, you have to give them a shot. You won't be disappointed.

Employees are always available and helpful! The new store is awesome with tons of selections. We…read morelove their plants!

Seems to be a locally owned facility that is doing what is necessary to help everyone that walks…read morethrough their doors. Though they didn't have exactly what I need, they went above and beyond to help me.

My husband and I have lived in the East Brainerd area for 6 years. We were glad to see an Elders…read moreAce Hardware store so close; however, it has not proven to be so great. We are probably in our East Brainerd Ace a few times each month and most of the time, there are mostly kids working, that you see anyway. They cannot answer questions related to painting or gardening, or much else for that matter. Even one of the young managers hadn't heard of a particular hedge trimmer we needed. It seems they are out of stock of items that we have needed more times than not. Anything from a Yeti 30oz lid to a Rustoleum spray paint I needed more of. In April, we needed our chainsaw fixed. The young manager I mentioned earlier told us they were too backed up so we would need to take it to another local Ace store- which is across town and far away from our house. We do a lot of home projects and like to keep our home beautifully maintained so we definitely need a good hardware store with knowledgeable employees. Today, though was it. My husband, who is known for being patient and kind, needed a part for our BGEGG. A young employee said he would get the manager...20 minutes later, still no manager. He was in "the back" according to the employee. With other errands left to get done, my husband left the store. After running the other errands, he went back by Ace. This time he waited 35 minutes. This is terrible customer service. No one was telling my husband anything. He was just waiting all that time. So unprofessional and just plain rude. The parking lot is full every single day and I know they do a lot of business. But when you are a customer who needs help with a problem or has questions, the East Brainerd Elder's Ace is lacking. I don't know if there's a shortage of adults or managers working. It is not like the commercial that says Ace is the place for a helpful hardware store. Sincerely, Sharlee and Steve Gatlin Chattanooga, TN

This is what a heavy equipment dealership should be. This was my first visit here and wow what a…read morefirst impression. As a Kubota owner I dont have to get many parts or service because it never needs repairs. I came in for some fluids for routine maintenance and the parts counter men were super helpful. They treated me as if I had just bought a $75K tractor. Very nice and very professional. Bravo Kubota !!

Had a knocking sound coming from my mower, called and a man named Cole said to come by and he would…read morelook at it. Was there 5 mins and he had it figured out! Quick fast and very friendly I highly recommend!

I made the 26 mile drive from Signal Mountain to Ooltewah Nursery this morning to discuss…read morepurchasing sod and I have nothing but praise for my experience. I walked in and was immediately greeted by Amelia at a front register. I expected her to pass me off to another employee but Amelia was able to answer all of my questions. Ten minutes, questions answered and my purchase was processed for pick up by my landscapers. Well worth the drive. Thank you, Amelia!

honestly feel like I got scammed. They sell plants that are already dying instead of throwing them…read moreaway. The cashier even told me they put 30% off on them because they "weren't doing well," so they clearly knew the condition they were in. All of my plants died within 5 days, and when I talked to the manager, I was basically told that once you pay, they're yours. Those plants are goners that look okay used to get people's money! If you don't know much about plants, don't waste your money here. You'll end up with no plants anyway. Save yourself the time, the effort, and the money. I bought plants from Nursery Barn around the same time, and they're still healthy and blooming. I'd rather drive a few extra miles than buy from this place again.

Love this store. Workers always helpfull and know whEre everything is and can help you find it…read more I'll always go back to this store!

The service was impeccable! The product selection was what I thought I needed, turned out it was…read morethe wrong product calculated on my end so the value of my dollar went far with easy return process. THE BEST PART of this store is hands down, Misses Too Sweet, the friendly kitty keeping the store clear of unwanted critters. Our property management company will frequent this Elder's location for the great management, associates and Misses Too Sweet. Any franchise that fosters a stray like they have receives an A+ rating in my book on character and respect.

I started woodworking as a hobby. Woodcraft of Chattanooga has helped me to develop a passion for…read morethe craft. The staff has always been extremely helpful and friendly. Some of them even know me by name. The prices are fair. I've never felt like I was price gouged. They even have deals on used items and scrap wood. I stop in often to rummage through both. I highly recommend this store if you're doing any woodworking.

The Friendliest Staff Around!…read more This place wins my award for the friendliest staff around Ringgold GA! The staff is usually pretty helpful too in locating the things you need. Super clean store with lots of things you need to keep a household running smoothly. They carry Stihl products too which is great. This place even smells good. All in all a good little store!

This location is up the road from me and we've gone a few times. Today was our last. There was a…read moresale sign 25% off flowering cherry's tree's. We found one we liked off to the side $129.99. I asked my husband to double check the one we wanted was on sale. He was rudely told no and when he was walking away the cashier was laughing at him with another cashier. I stopped buying anything right then and there. We had close to $2000 in our cart and instead went to the Barn Nursery. Will never go to any ace hardware again.

America's Gardens Nursery Caileen and Nick made the entire…read moresearch for the exact plant species and cultivated varieties easy, enjoyable, and effective. My garden will thrive with these two on my side. Their expertise and warmth are all the reason I need for returning as a loyal customer. Compared to the "big store garden centers" where staff know little to nothing about watering the plants, these experts at America's Garden can confidently recommend plants and alternatives for the challenging locations in your yard and the best effect in the landscape. Their greenhouses and store are a wealth of plants, unique gifts, and gardening tools/accessories that solve every facet of gardening and landscaping outdoors and in. Horticulture is their passion, and this fine team earns all my business. Stephen Mills, former Assoc. Prof Horticulture, USDA Cooperative Extension

We have shopped here several times and love the local, neighborhood vibe. They have consistently…read moregreat customer care, and are very knowledgeable. They are always our first choice for beautiful plants and accessories.