I will always try to support a smaller business before going to a mega store, until today. I was…read morespeaking with an associate name Mike about possible parts that could work for my project at hand, while I was in the middle of speaking to him he answered the phone on his belt and began to help the customer calling in, going so far as to completely turn his back to me. There was no please hold to whomeverwas on the phone, no telling me it would be a moment, just left me standing there a bit dumbfounded. It was beyond rude and absolutely atrocious customer service. I walked away shaking my head as he carried on his phone conversation. Since this location obviously isn't concerned with customers that are actually in the building I'm sure I can find other stores that will. Shame on you Ace, do better.

This store should be a teaching/training store. Their customer service is outstanding. I went in…read moreearlier tonight with 3 hammers that I needed help with. I was fortunate enough to interact with an employee named Joshua. He was exemplary. He took the time to examine my problems and, in the end, fixed them all. His attitude, outlook, and willingness to help was greatly appreciated. Keep up the good job, Joshua!!!!

The service was impeccable! The product selection was what I thought I needed, turned out it was…read morethe wrong product calculated on my end so the value of my dollar went far with easy return process. THE BEST PART of this store is hands down, Misses Too Sweet, the friendly kitty keeping the store clear of unwanted critters. Our property management company will frequent this Elder's location for the great management, associates and Misses Too Sweet. Any franchise that fosters a stray like they have receives an A+ rating in my book on character and respect.

I came into the store and needed a specific trailer plug and they did not have it in stock. They…read morewere kind enough to order them for me and I had what I needed in no time. Big thanks to the Matt at Elders Ace Hardware of Brainerd.

I'm really disappointed in the ReStore. I used to buy a bunch of stuff here, both for my house, and…read morefor resale as I sell at an antique/repurposed store. The prices have gotten ridiculous for stuff that's freely donated. They're selling almost at antique store and retail prices for stuff that needs work and has scratches, dings, and peeling veneer/laminate. For example, a little over a year ago I bought a maple dining table with a little damage on the top, and paid $30. Now it would sell for close to $100. They say they aren't willing to negotiate prices. When you try to talk to staff they're more interested in chatting and fooling around with each other than doing work and helping customers. The only reason I gave the store 2 stars is I can still get occasional deals on light fixtures, plus they do have sales if you can catch them at the right time. I send people here for things I know they can't find elsewhere, like light fixtures and globes, but I will not be frequenting the store nearly as much as I used to with the pricing and attitudes I've met with lately.

The Mrs. and I stop in here every so often to see if we can find any good left overs that would…read morework on our projects. We also look for items that will spark an idea for a new project. This place has a ton of donated items. Doors, sinks, electrical items, switches, decor, wood pieces, flooring, cabinets. The list goes on. The folks here are reasonable and friendly. I have seen some things that are a great deal, but this last time I saw some paintings that were way over priced. It's like the thrift store of building supplies. You can donate as well.

Incredible customer service. The store manager Brent is very personable and knowledgable. I will…read moredefinitely do my future business here and recommend them to my friends

From the owner: Your local Sherwin-Williams Paint Store in Chattanooga, TN, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.

Sherwin Williams sells the best paint, I think. I use nothing but Sherwin Williams. Their employees…read morewill tell you how to paint. It's preparation that is important is what they will tell you here. I always get their primers, especially oil base for outside bare wood which is what they recommend. Then, put on a final coat of satin or semi-gloss latex paint which is what they have taught me. They have lots of paint Accesories to do the hard job of painting like caulk, paint thinner, brushes, masking tape, roller covers, drop cloths, HD roller frames, other painting supplies to get the job done. They also have industrial oil base paint here for rougher floors outside and etc. Anyway, you ask Sherwin Williams and you can trust their advice here. I do recommend them. You can bring in a chip or sample of a color you need and they will match it by placing it on a machine that they have here. I don't how it works, but it does a great job. Just Ask Sherwin Williams. Their customer service is excellent here about the best I've seen when needing paint.

Brandon helped me today match paint and was very helpful, nice, and quick about it. Definitely…read morerecommend this location and will be back.

Great customer service. Due to the supply chain shortages, staff went the extra mile to call other…read moreSherwin-Williams stores to try to locate paint for me! They were extremely helpful and answered all my questions. I would definitely recommend this shop and will be back for all my painting needs.

From the owner: Your local Sherwin-Williams Paint Store in Chattanooga, TN, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Walter A. Wood is a surviving example of a business staple that was formerly the linch-pin of any…read morethriving community: the Hardware Store. In an age when specialty stores were not a viable business example, hardware stores provided a purchase point for all the durable necessities that would, in the following decades, move from intra-store departments into separate free-standing stores. A paint department, through the efforts and dreams of an enterprising individual, would become a paint store. Hoses and piping would become an industrial supply outlet. You get the idea. Walter Woods, managed by the grandson of the founder, continues to survive in a world dominated by the 'big box' entities of Lowes & Home Depot. Clean, well-lighted, and with a mind-boggling inventory, Walter Woods survives, an example of a simpler time, striving into the future.

From the owner: Walter A. Wood provides our customers with the broadest range of Value-Added services in the…read moreindustry. From simple bar code systems to complete Integrated Supply solutions, we are the "Overall Lowest Cost of Ownership" supplier in the industry. Walter A. Wood is committed to innovation and will continue to maintain the dedication and service we have provided to our customers for 100 years.

I started woodworking as a hobby. Woodcraft of Chattanooga has helped me to develop a passion for…read morethe craft. The staff has always been extremely helpful and friendly. Some of them even know me by name. The prices are fair. I've never felt like I was price gouged. They even have deals on used items and scrap wood. I stop in often to rummage through both. I highly recommend this store if you're doing any woodworking.

From the owner: We are a full line retailer of woodworking power tools, hand tools, supplies and we teach classes.read more