Sylvia is very helpful and nice to talk to. Suggested me a grass flip flops that would get attraction! Super hilarious!

An older women that works there, I believe her name was Sonia was hovering over us and she didn't let us enjoy the shopping experience we hoped for. We finally picked a bracelet & and an ankle bracelet and she asked if we wanted her to take it to the check out counter so our hands could be free (as if we were going to steal the items). We decided not to purchase anything else after that. In fact, I didn't want to purchase the bracelets after that. Don't shop there read more

Sonia provided amazing hospitality and was incredibly friendly throughout my visit. She made the whole experience welcoming and enjoyable. The store was clean, organized, and full of high-quality items. You can tell they really care about their customers and the products they offer. I'll definitely be coming back! read more

This is a cool souvenir shop, the prices are the same as the pier maybe higher but they offer a ton of items. If it weren't for the grass flip flops that caught my attention in the window I probably would've walked on by. They sell the typical; sweaters, hats, beanies, shirts, coasters, key chains, skateboards, Olukai shoes, socks, mugs. The quality of the products is very good, its family owned and they seem to also reach out to small business; jewelry, candles etc. Check them out, doesn't hurt to walk in. read more

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i honestly regret buying anything at this store. went in for some sandals and after purchasing i realized i got the wrong size so i went back to ask if they could exchange them for some my size. i was dumb and threw away the tag and receipt and they told me i had to have them in order to do an exchange (fair policy which im not complaining about) they were unwilling to print another receipt so i went to go fish it out of the trash. when i returned with the tags and receipt i asked and looked around if they had any in my size and after looking around they didn't. i didn't like any of the other styles so i asked if i could get a refund (mind you i did not have an attitude whatsoever when i asked) i was met with an extremely rude attitude and the guy at the counter said no refund were allowed only exchanges (MIND YOU NO WHERE IN THE STORE OR RECEIPT DOES IT SAY SALES ARE FINAL OR NO REFUNDS ARE ALLOWED) the guy talked to me as if i was stupid saying that they allow try ons so that you can get what you want and they can't do refunds because of that. i asked if he was a manager or boss of the place and he said he was a manager so we asked if he could contact his boss and he again had a big attitude towards me, laughed at me and even pushed us aside to help other customers as if we weren't customers too. after insisting he contact his boss (because i obviously want a refund for $120 sandals that don't fit me) he reluctantly did and told us we'd have to wait for him to get out of his lunch which we were willing to do. after a while they finally gave us the refund but while the transaction was happening the environment felt hostile and negative. i'd leave zero stars if i could but i want people to see this. because although yes i was dumb to get them the wrong size i don't think it was that big of a deal for them to catch an attitude when i politely asked. we weren't trying to be rude at all or make their lives harder we were just trying to get a refund for $120 sandals that didn't fit and since they couldn't provide the product i think it's fair that i asked for a refund. i'm not the type of person to be leaving reviews at all so me saying this says a lot about how disrespected i feel. i work in customer service too so i understand having annoying customers but there was genuinely no reason for them to catch an attitude and be extremely rude (when they were insinuating we were dumb) for something that could've been easily fixed. i understand there's fees that come with refunds but business's should know that that's a sacrifice they have to be willing to make especially if they don't display that sales are final or that refunds aren't allowed. If they had a sign i would've taken the L and exchanged but they didn't ‍ again i did not go up with them with and attitude i was just persistent because who wants to keep $120 sandals that don't fit??? anyways if you decide to buy here just keep this in mind. read more

I absolutely love this type of store! They have so much variety and cute items for sale. I was tempted to buy many things, but the item i adored the most was a st. Christopher necklace!! It basically protects travelers from sudden death!! read more

Sand 'n Surf - St. Christopher necklase!! (Its the circle one) - Gift Shops Near Me - Santa Monica, California

I mean look guys. You may not agree with me. But the first time I saw this store with a name "Sand n Surf" I immediately thought that they sell surf equipment and everything that has to do with surfing specifically. And I kept it in mind that one day I'm gonna come and look at what they got. Finally this day came and after a nice dinner I went there having an intention to spend at least an hour looking at the surf boards, wet suits, comparing prices etc. Guess what, no surf boards, no wet suits, nothing regarding the world of surfing except some magnets, t-shirts and souvenirs. It was a disappointment. Everything is bright and truly attracts your attention but this place looks like, I call it, a "tourist's trap", i.e. some clothing, made in China, high prices, cause it's Santa Monica. I didn't look whether everything is made in China or at the prices. Maybe not. It's just a suspicion. But I would say, most likely. Overall, from my point of view, the name of the store should be changed. read more

Sand 'n Surf - Pffff - Gift Shops Near Me - Santa Monica, California

Cutest store! I got most of my trinkets here. It didn't feel so "touristy" like some of the other shops in the area. More of a curated vibe but still very California. They even remembered me when I showed up later. Happy I found this place read more

This cute shop is my favorite in Santa Monica for popping in and browsing. Surf and beach theme is the name of this place (no pun intended!). Want a California souvenir? Need a local decoration for your home or office? Gift for someone else or yourself? It's a great place with something for everyone from coasters and sweatshirts to flip-flops and bottles of sand. My new favorite decoration is a painted wooden surfboard of the California coast and the Pacific Ocean. Super dreamy! Great place to browse and take friends in town when exploring the Promenade area. read more

This place is perfect for getting all your summer and beach/surf needs. I went in looking for a pair of sandals and came out with the sandals I needed, along with a new pair of board shorts and a beach towel. Options are plentiful and I had many choices. They carry Billabong, O'Neill and Salty Crew board shorts which all look amazing and are really great quality. I went with Reef sandals but other options included Olukai and Rainbow. I didn't even need a towel but the towels they had were too hard to pass up so I ended up getting a SlowTide towel as well. This store is amazing and truly has great prices and service. It caters perfectly to the beach vibe! read more

Sand 'n Surf - Cool options and designs! - Gift Shops Near Me - Santa Monica, California

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Best "tourist shop" store in Santa Monica. Unique and fairly affordable. They have a mix of upscale branded items and more traditional economic options. read more

Great store with a huge selection of everything one might need during a stay in Santa Monica, ranging from T-shirts to beach towels and other odds and ends. Fairly priced read more

Went to Santa Monica this week looking for some Shirts to take back to my family and I ended up coming back here every day while i was in Los Angeles. Great clothing and most of all wonderful customer service. The manager took his to time to help me find sizes and was extremely polite. This is definitely the place to go if you guys are ever in Santa Monica. looking forward to coming back here! read more

Horrible customer experience. The manager promised me that I could exchange a pair of sandals, worn or unworn, within 10 days with a receipt. It also says the exact same thing on their receipt. 2 days later, after they didnt' fit, that same manager said they were too worn and he wouldn't exchange them. WTF. I literally asked this guy, and an employee of his, if that mattered and they said no... DO NOT BUY ANYTHING FROM THIS STORE. read more

Been here a couple of times when traveling to my home towns. People always expect a tshirt or a little something that says Los Angeles, Santa Monica etc. Well let me tell you, I am able to find the perfect souvenirs to take at this store and to top it off I always walk out with a luggage. They have the best price n always try to work with you and give you the best. I truly recommend to check it out. Family members n friends enjoy this store and have been able to get good stuff for a great price! read more

Sand 'n Surf - Even I have bought some stuff to keep!! - Gift Shops Near Me - Santa Monica, California

Sand'n'Surf has a friendly and courteous staff. I'm always welcomed with warmth, and helped whenever I need it. My latest purchase was an suitcase that is sturdy and compact enough to use as a carry on. They also have other stores only a block away and they are just as nice and helpful. I'm glad that they are always open through the weekends. read more

Me and my family came to check out some cool stores and all we did is look around but all the time every employee there kept giving us a bad stare like we're not gonna steal. Just because we're Mexican in a white store? Deadass discrimination and not a pleasant experience at all!!! Nobody wants to be fucking babysitted while looking around. Don't come here and support their racist acts!! read more

Rude mgr and too cheap to spare extra shopping bag after I bought ten shirts from them. Coming here was a last resort and I won't be back.

What amazing service! Leslie is the greatest, finest sales person you will ever have!! Epic styles. I will shop here every time I come to Santa Monica!! read more

amazing store and service, exactly the kind of place you would want to come to purchase beach / santa monica focused apparel and souvenirs! friendly, quick, and reliable service. read more

I was impressed by this place from the moment I walked in. The music and the ambiance is really nice. But, what's best is their great selection of practically every kind of souvenir for very reasonable prices. The customer service is also outstanding! read more

Friendly staff, great selection, I enjoyed shopping here with my family. Highly recommend this store when visiting Santa Monica!

I was walking around Santa Monica the other day and came upon this new store the displays out front attracted me to go inside, once inside I was greeted provided with great customer service, the associates were working on store standards but quickly put down what they were doing and asked me if I needed help I picked up a shirt one of the cashier girls helped me was really friendly and talkative, I will be sure to recommend the little store to my friends they have nice stuff and a good selection on luggage read more

So I went by this store the other day and just wanted to write a small review of the place and how wonderful the customer service was. One of the employees with great customer service with the name of Cori was really helpful and helped me find the perfect Christmas gift for one of my sisters. The employee was really helpful since the moment I walked in being able to greet me write away and help me find the perfect gift for my sister which Cori was able to suggest. If you come by the store make sure you ask for Cori really helpful employee there and great attitude. read more

On Tuesday evening, December 6, 2016 at about 8:45 pm, my daughter from Tennessee and I were shopping for Christmas gifts. I was purchasing the fake grass flip flops, a hippy looking poncho plus my daughter had a shirt, sweatshirt and a couple of children's T-Shirts she was going to purchase.. At the last moment my daughter saw a sand dollar Christmas like ornament- a sand dollar sprinkled with glitter and was laughing a bit as the price was $12.95 and we have buckets of sand dollars at home we could decorate like that for a craft for her two children. As she took it off the over stuffed hanging display it fell to the floor, barely chipping the edge. Your employee, who gave the name Cori, never saw the event however being honest we took the sand dollar to her to show her and apologize. We offered to pay the cost value of the item, as we, as business owners understand cost/ retail markup. We wanted to be honest but Cori was not kind nor helpful. In fact she had no other customers in the shop and she never even greeted us. There was a male employee who did greet us however both were busy stocking the floor. So I explained that the rack was a bit difficult to easily remove the sand dollar that was hung by a gold thread but we would be glad to pay a lower amount for the damaged item along with our three other items. She was literally very rude and condescending towards us and stated she wasn't concerned whether we purchased the other three items or not but regardless we must pay $12.95 ( I believe that was the price) plus tax. Even after I again asked if she'd lower the price and we would still purchase the other items, as the Sandals were a gag gift for my son who's planning to replace his grass with artificial turn and the poncho was for my other daughter who really loves the look, plus the shirt was a gift from Santa Monica for her husband, as he stayed home with the children while my daughter flew 10 hours each way to take me to Cedars Sinai CSF Neurosurgeon appointment for my spinal disease appointment for upcoming surgery. ( none of the medical event was explained to your employee) Regardless, Cori stated she wasn't concerned about making sales, I must assume she's not a commissioned sales person, and absolutely refused any negotiation. I want to be very clear that as Christians, and my daughter is a Pastor's wife, our behavior and attitude was not rude nor unkind. I've owned my own businesses for 38 years, still do and understand how to properly behave. We asked for a manager or owner. She refused to give a name but provided me with a business card and I wrote the name she gave as hers, Cori, on the card. Cori was young, early 20's possibly, with dark hair. My daughter then paid for the sand dollar with a credit card but then instead of handing us the sand dollar she placed it behind the counter to my left! So my daughter had to request that we at least could take the sand dollar with us, since we just PAID FOR IT!. which Cori then just handed over without saying a word. I have tried to call the store a number of times however there is no answer. I was going to try to message the company privately on Facebook so the owner could be informed and I not have to post this on Yelp however there is no way to reach them. I would be careful buying from this little shop until they address the situation. It's a very poor way to treat customers and word of mouth is the worst form of advertising if it's not a pleasant experience.talking with my daughter on the phone now, our purchases would have been over $200. read more

Sand 'n Surf - Buyer Be Ware!! - Gift Shops Near Me - Santa Monica, California

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awesome store!! great for travelers and tourists. small store help is basically not there.. they have mens, kids, womens and gifty souvenir type stuff. some stuff is expensive cuz its a specialty store but ya ill be back read more

They have a wide selection of brand name Luggage, backpacks, Duffel Bags, Hand bags Travel accessories and more. They are having a Grand Opening right now and everything is 10 % Off Entire Purchase. read more

To be honest I am appalled at some of the other reviews this store got, and let me tell you why. So to start off you should know that for whatever reason I am obsessed with anything with a California logo on it so my sister came to this store to buy me a birthday gift. The type of the tank was great but I wasn't feeling the color so I went in myself to exchange it. Once I got there I was greeted by a very kind sales associate named Gloria who helped find he same tank in a color that I loved. After spending a decent 15 minutes with me trying to find a tank top that I liked she redirected me to Cori who helped with the rest of my purchases while she went to break. Cori was super patient and very knowledgeable about the products that they sold. Needless to say I ended up leaving with a new tank, toms and bunch other random cali attire. This store is very cute and really encapsulates the essence of Santa Monica in all its glory. I will definitely be coming back. Thanks ladies! read more

The grass sandals in the window are what brought me in. I walked in to take a picture of them and cori advised I try them on they were ridiculously comfortable I walked out with a pair for my sister and I. Great customer service they greet you right away and are very friendly and kind. read more