I've been on the hunt for a new couch and my searches brought me into The Hangar. It's a cute,…read moretrendy furniture shop all beautifully laid out in Santa Monica. There is a small parking lot out front with just a couple of spots, but fear not - there are street spots around if you can't snag a lot spot. However we were there for about thirty minutes and were the only ones on a Saturday afternoon, so spot snagging may be easy. When we walked in, we were warmly greeted and allowed to just browse the store. So many cool pieces in here and beautiful items, all beautifully staged. I didn't find my 'right' piece but did see a lot I would love to have in a perfect world. You can also browse on their website if you can't make it in person. I very much appreciated being able to look through everything without any pressure. Great selection of niece pieces at The Hängar.

I was surprised at the big selection at the hanger. They had very nice things and the staff was…read morevery kind and helpful without being pushy. I liked a lot of their art and I am going back to see if I can find a few pieces to put in my brand new living room And the lady that helped us. There was very friendly and kind. I'll be back and you should stop in you never know what you'll find there and that keeps me coming back *Renee Piane ~The Love Designer And relationship Reinvention Expert ! Let me help you You decorate your new Love Nest !

This store lives up to the hype!!! It's a small inconspicuous store with yellow walls and a glass…read moreentryway on Montana or on Abbott Kinney for my west siders. Montana's store is a bit larger and thus may have more of the coveted stools/ladders/larger tabletop items in stock. The staff is so friendly and they give you a free tote as a shopping bag! Everything is $25 or less as advertised, although most items are probably in the upper teen-25 dollar range. It is so worth it!!! Items are HANDCRAFTED and are clearly great quality, as they hold weight. Def coming back soon.

Came to pick up stuff for someone else so I didn't realize it would be multiple heavy items and the…read morestaff did not offer to help a single time. I had to make multiple trips across the road as I came alone and could only lift 1 item at a time and they just ignored my presence whenever I came back to grab the rest of the stuff. Edit: I can confirm they asked me where I parked however it was just that and was not offered help carrying items. They just asked if I had parked close by and I responded with that I parked somewhat close across the street and the conversation ended there. I do apologize for the lateness on picking up the order however I was not aware of the order until yesterday when I was asked to pick it up.

I've been a customer for many years. They have always gone above and beyond with their customer…read moreservice. It is rare to find a company that really cares as they do. They have custom furniture that is great quality and American made that they stand by and it looks great too. I just visited their new Santa Monica store and it is beautiful. Great job girls!

10-Week Update: It…read morehas now been 10 weeks since delivery, and nothing has been resolved. Despite repeated attempts to work with Designers Furniture Resource, I have been left with a sofa sleeper that is uncomfortable, poorly constructed, and, in my opinion, a complete lemon. There has been no meaningful solution, no opportunity to return the defective product, and no refund for what was nearly a $3,000 purchase. What has been most disappointing is not just the quality of the furniture, but the lack of accountability and customer service after the sale. Temporary fixes were discussed, but the underlying problems with the product remain, leaving me stuck with an expensive piece of furniture that does not perform as advertised. I wanted to support a local design retailer, but this has turned into one of the most disappointing purchases I've made. Based on my experience, I cannot recommend this business and would strongly encourage prospective buyers to think carefully before spending their money here.

I am a frequent customer at West Elm in Santa Monica, and until yesterday, I had always enjoyed my…read moreshopping experiences. Unfortunately, my most recent visit was the complete opposite. When the General Manager, Josh Marty, stepped in to assist, the experience quickly became uncomfortable. Rather than providing helpful customer service, he was dismissive, rude, and made me feel like asking for assistance was an inconvenience. As a loyal customer, I did not deserve to be treated with such a degrading attitude. What was even more concerning was witnessing the way he interacted with his own employees. In front of customers, he repeatedly spoke to his team in a belittling and disrespectful manner. The employees remained professional, kind, and eager to help despite the way they were being treated. It was genuinely upsetting to watch. A General Manager should set the standard for professionalism, communication, and customer service. Unfortunately, this interaction reflected the opposite. His behavior created an uncomfortable environment not only for me but also for the other customers nearby. I sincerely hope West Elm addresses this matter. The employees I encountered deserve far better leadership, and customers deserve to feel welcomed and respected when they shop.

Good designs but absolutely poor operations team. We were promised delivery on a specific date, for…read morea window for a table and 8 chairs. We sold off our old table and benches to make room, and then last minute we get a call that the delivery is cancelled. New timeline is 2 months later, WTF? After being on the phone for 45 minutes, they offered part of the delivery. What do we do with 8 dining chairs and no table? No compensation and no supervisor over the weekend. West Elm has declined so much we will never be ordering from them again. Buyer beware and be mindful that you can never rely on them until you actually get the physical delivery.

This post is a few weeks late but so well deserved I was…read morelooking for a day bed that didnt look like a day bed and stumbled upon one that PB had I was trying to make a purchase online but figured I should head in store to really check to make sure I like the item I was buying Upon looking up reviews I almost shied away because the reviews were so off putting But I can honestly say my experience so far has been nothing but great I walked in and the store was a bit busy given the holiday season, I made my way upstairs to the design table to look at swatches and colors for the daybed I was looking to purchase Not more than 5 minutes in I was asked if I needed help by a sales rep who was in the middle of helping another customer I told her my reasoning for being there and She called on another associate to help me Tony was great, super patient and helped me pick out a color and swatch that was at their lowest price point for a high performance fabric A little nervous they didnt have the swatch in house as the daybed, color and material was newer but I think I made the right decision with Tony's help Super excited for my daybed to be delivered Thanks a lot PB, SaMo

The Pottery Barn has lovely, quality furnishings. Their furniture is well made and very design…read moreforward. We worked with Celeste in this Santa Monica store and she was extremely helpful, customer service oriented and pleasant. It was a joy to have her helping us to,purchase an entryway console table. To be honest, at first I called the 866 number to order online, but the representative at the 888 number was uninterested and kinda gruff. It wasn't a good experience. Am I glad that I decided to drive from the Valley to Santa Monica and met with Celeste at the 4th street PB location. She was welcoming and efficient. I didn't hesitate to go back to her a few weeks later for our side tables.thank you Celeste!

I used to shop all the time at their previous Santa Monica location on Lincoln and then they…read morerelocated to Montana to an absolutely beautiful store. They're constantly changing up their inventory and they have a really great mix of plants and pots, furniture, books, classic vinyl, candles, and knickknacks galore. Owner Anton and his wife Lina are super cool, and the no matter what day you go in Myrene or Veronica or any of the other staff are always there to go above and betond. I have lots of things from them in my house and will continue to go back. Here's my latest addition.

My go to for all things beautiful. Anything you get here will only add/enhance any home looking to…read moregive it more character, with love from desert artists. With a good selection of indoor and outdoor furniture and home goods, and some jewelry, this is always a must stop when we drive through Yucca.

Really lovely assortment of interesting things from local artists. Owner is also very helpful.read more

Don't miss out on this gem of a store. Fantastic curation of furniture, pottery, lamps and moreread more

Really well curated store for unique home decor. It was genuinely interesting walking throughout…read morethe whole store. Things can be pricey.. But you invest in the uniqueness of something special. Would love to come back when redecorating a new space, or looking for a gift for someone.

Dear Plantation, You have everything I could ever possibly…read morewant so my home will eventually be featured in a hip design magazine. Until I win the lottery or invent a product that rivals the iphone you will be waiting patiently to get my money. In the meantime a votivo candle is about all my budget will allow. Thank you for allowing me to walk around your store. Love, E

Two salespeople behind the counter and didn't bother to greet us so we left. Bummer. The…read moremerchandise is really nice but I don't spend where ignored.

Stopped in on our walk up and down Abbot Kinney and wanted to buy just about everything in the…read morestore. What a cool shop...a bit pricey but still pretty cool. Love the cozy seating area out back.

Jack is a prince of a man and I look forward to doing business with him again. He has a beautiful…read morestore and he's a prince of a man. Thank you for helping my son and I with his watchband. So glad that you had the OEM screw part that we needed. You really made our day. Thank you for your generosity as well. See you soon Jack. Your store is beautiful and you're a beautiful guy too. Craig and CJ.

The service was great and fast, ring looked brand new Note…read morethat the Google Maps location is incorrect and it's around the corner- they were quick to respond after a call