If you are looking for an auto shop that you can trust that will do quality work, I recommend Sand Lake auto. I had read that they have new ownership, but when I brought my vehicle there, the owner is the same person I've known over the years. Trustworthy and quality work is the name of the game at Sand Lake Automotive. The front desk person was friendly and helpful. I just got a call two weeks after their repair work was done to see how things were going with the work they did, and it's going fine. That's quality customer service. read more

The driver's side windshield wiper on my daughter's car stopped working. We dropped in unannounced and a kind gentleman fix the issue promptly and without charge. I'm very impressed with this business. Absolutely taking my car there the next time I need repairs. read more

The second time I brought my SUV to SLA, I had pre-paid for the parts that were needed. I believe the parts were ordered through a dealership, but something went wrong with the part not being right from the 3rd party, so they ended up finding another part that cost significantly less money and gave me a credit. When I came to pick up my vehicle, I was pleasantly surprised to see that I owed a lot less for the labor, because of the credit. They could have easily kept the money and I would have never known otherwise. I appreciate the honesty and they fixed everything I needed on my vehicle. I will definitely use them again, when needed and also recommend them to others. read more

Got me in the same day I called. It was a Friday and I wasn't able to pick up the car until after closing so I paid ahead of time. While at work I received a pleasant call that they didn't end up using as much labor as they thought and so they were giving me a partial REFUND! Just wow amazing customer service! Thank you! Thank you! Thank you! read more

On two separate occasions in the last month my car needed servicing. In both cases the were honest in the services and repairs they recommended. They were also realistic in the time it would take for service, it was done when they said it would be done. The cost of the service work was moderate and fit with the quality of work. Every employee who I've interacted with has been polite and professional. I will recommend them to my friends/family and will continue to take our household's vehicles to them whenever the need arises. read more

I have three cars and keeping them maintained is important to me. Keeping cars running is expensive and I'm willing to spend the money as long as I believe what the shop tells me. I trust Sand Lake Auto. When they tell me I need to have xxxx repaired or replaced I believe them. They are proof that you can run an honest and customer centered repair shop and still make money. I won't take my business anywhere else. read more

Best place in town! Just took my truck there. The people there are friendly and knowledgeable. In constant communication with me with everything they found wrong with my 2010 GMC Sierra. Told me prices on how much it was going to fix everything. I'm a truly thankful to find a family owned company that goes out of their way to make you feel like family! I will take my vehicles here every time! Thank you guys for all that you do! read more

I was visiting Anchorage, and had vehicle trouble. So I called my friend to ask what mechanic shop she would recommend. She told me about Sand Lake Auto, and all the work they had done on their vehicles. She said they even did a follow up call to check on them after their service. So I called them up, and they got me in right away to take a look at my vehicle, despite the fact that I did not have an appointment. They quickly identified the problem, (disconnected fuel line from the filter) and fixed it in minutes. I was on my way just like that. I am so thankful my friend recommended them! If I lived in Anchorage, this would be my trusted mechanic shop of choice! read more

Absolutely the worst experience I have ever had with a local business in Anchorage. They quoted us a verbal price of $350 when I picked my car up they said it's now $600. They never called to let me know about the price increase while they were working on the car. They also double charged me for parts and when I picked my car up it was running awful. I took it back to them three times to have them fix the problem and they refused to fix it. I finally brought it back a fourth time after getting a second opinion and they blew me off until I said I was going to file a consumer complaint and take them to small claims court. They did a quick fix and now I have to take my car to someone else. The new owner is so rude. I would never recommend this business to anyone. read more

These guys are truly great, we have a fleet of several older 1987-88 Buick Electras & Estate Wagons, all in very good condition, it is difficult to find a shop that would work on older vehicles. Alex, his dad, and there entire team take superior care of all of our cars. read more

I am so happy with Sand Lake Auto. Someone jumped my car with the jumper cables set up backwards. It could have be thousands of dollars due to the electrical. sand Lake was so honest and fixed my car and did only what was needed and they didn't do anything that wasn't needed and got me out of there for $110. They are awesome! read more