Top notch shop. These guys know what they are doing…read more On multiple occasions I've gotten good news there. Who gets good news at the mechanic? They're honest, skilled, friendly and also hot lol Their shop rates seem decent too.

I have taken several vehicles to these guys. Mike is honest and fair and will let you know all the…read moreoptions to make an informed decision. They really take the time to lay it all out and let you know what needs to be done now and what can wait. Their shop rate is less than most in town and they do great work. They are very responsive in person, via text, and over the phone. I love that they send me a detailed explanation of the estimate and I can review it all before approving repairs. Overall this is a great shop with a great philosophy.

Sales experience was good. The service department her is terrible. Whoever doesn't the QAQC…read moreinspection when vehicles are delivered from the manufacturer is not very thorough I bought a 2025 ram with the 6.7. the block heater power cable was nowhere to be found. After three trips into the service department. They finally hooked it up. That was long enough for me to notice my DEF tank gauge was not working or reading properly. Scheduled appointment. Dropped truck. Took them 48 hrs to diagnose. They told me the part was in order and I t would be a week. My RENTAL car from the service department was free for only 5 days. They wouldn't not extend it until my truck was fixed. Called another week later. Now they are saying my part is on back order and they don't know if the part is in its way yet. The first time I was in there another guy came in there and was mad his brand new muscle car blew an tranny. The last time I was in there a woman broke down in tears saying her car had been there for 6 months. She was there because she was told her car was fixed and ready to pick up. When she got there they couldn't start it. As we speak I'm sure my truck is sitting outside in the winter with my batteries going bad in the cold. Bottom line these people are garbage, their policies are garbage, and quite frankly, I wish the place would burn to the ground.

Dropped off my truck for a scheduled tire change, and it took them 6 hours. Guy at the front was…read morenice but didn't justify $165 for a 6 hour tire change on rims and tires that I provided. Huge bummer, should have done my research beforehand.

I'm glad I hired Dom. He replaced my break pads and rotors in a reasonable time. Communication,…read moreservice and price was great. I saved his contact in my phone and would highly recommend him.

Dom is very responsible and reliable mechanic in Anchorage with extremely reasonable rates. He…read morefocuses on mobile mechanic work, to meet you at your house, or in my case, he does prebuy inspections. Dom accomplished 2 prebuy inspections, the first vehicle was potentially a lemon, and he helped me dodge a bullet. In addition, he gave all of the details of the 2nd vehicle so I could negotiate a lower price. If you're purchasing a vehicle, he is a MUST have service. The car sellers know him well and he has a good reputation. He is also available on weekends.

I've read a ton of bad press on tire shops so on the advice of one of our new Anchorage friends,…read morethat we trust, we brought our new snow tires to L&M for installation. Other places had us calling them every day for an opening or waiting until the end of November. L&M got us in in three days. We arrived exactly at 3:00 on Tuesday as the snow is just starting. Whew! Maybe it should have been a warning sign when the tech walked back into the office (35 min into our appointment) and asked how he's supposed to work on a BMW when Honda keys are attached to the work order? That took you a half hour??? The super sweet Christine (who makes a killer cheesy potato soup) quickly found our work order and our 3:00pm job now has a 3:45 start. The car was finished in about an hour, as quoted. Plus, at twenty dollars per tire, it would appear a successful visit, thank you to my friend! Wait! Successful up until we were on the road again, approaching Tudor on "C" street. Wobble, wobble and off comes the left rear tire and lodges sideways under the axle. The freakin' tire came clean off! It's Tuesday, 5:00pm rush on our first seriously ice covered road this season. Now we're staring at the Bear Paw bear on the corner with only three functioning wheels on the ground. But thankfully, no one was hurt. Naturally, we called L&M who called a wrecker and carried us back to the shop. At L&M's expense. Having no loaner vehicles, they then sent us home in a cab. Again, on their dime. The following morning our car was first on the rack and all repairs were made. Once more, no charge. In fact, our initial $80 for tire service was refunded and L&M paid for our return cab ride. I spoke to Michael, the owner, and he confirms that they not only double checked/repaired the problem wheel, but they also rechecked the bonehead's (my term, not his) work on the other three. Tragic in some eyes, irresponsible in the eyes of others, inconvenient in mine. Mistakes are made in this world. I get that. This is one area they are not excusable. Burn my steak and you can always make another and we're all good. A serious accident happens due to neglect on my car, that could've have been a catastrophe. One maybe you don't recover from. To sum up. A huge unacceptable mistake was made. But this group bent over backwards to accommodate. They sent the cavalry to rescue us, secured our safe transport home and back then double checked all the work done to the vehicle. They waived all charges and paid all expenses. Equally as important to me is each of them offered a sincere apology even though only one person botched the job. I normally give local businesses a few chances before totally cutting ties. In my book this is a stand up organization that will get my future business and deserves four stars. 10/22

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

My wife got a flat tire at around 8:45 PM and I needed to get it in quick as not having the second…read morevehicle the next day would cause some serious time conflicts. I called them up at 9:00 PM and they were happy to make the repair.

The Best In Anchorage ! I needed an alternator replaced in my truck , I towed my truck in at noon…read moreand my truck was ready by the end of the day and the final estimate was lower than initially quoted . Never in my life have I had work done this fast and efficient ! I won't take my vehicles any where else !

Once again, Ben took great care of my car! He's fast, honest, and has very fair pricing! He…read morewill not BS you or try to get you to pay for things you do not need! If you need any maintenance done on your vehicle, give him a call, or drop by. Support local small businesses!!!! This week we brought in my "driveway queen" - it has been parked for 2 years - she needed some loving to be truly road safe --- Ben fixed her right up!

The owner was very honest. What a great feeling bc lots of auto places are rip-offs. I will use…read moreHillside regularly!

Because our previous service had been so good, we went back for brakes. We had them done and a…read moreweek later we felt and vibration and heard a squeak in the brakes. Immediately my husband knew there was an issue with the rotors, so we took the car back. We asked for confirmation about our rotors and their status. They claimed they were fine. I should have pressed the issue, because now my rotors are damaged and I have to have they replaced and it's costing me a over a grand to my brakes and rotors redone after less than 10,000 miles later. We are VERY UNHAPPY with R&R. I can no longer recommend

We have been taking our vehicles to R & R for years for all needed work. Jobs are done on time, the…read morecost is reasonable and the crew is always pleasant and easy to work with.

Great customer service. Fair pricing. Very flexible. They are not open on Sunday like the google…read moresite says, but they helped me plug my tire on Sunday, when no one else is available. I came back on Monday and purchased four tires from them for a good price. They also sell vehicles. I will come back if needing more mechanical work!