The guys did a really wonderful job. They were very fast and efficient. It was a great value for my small apartment. read more

These folks moved me twice and were the absolute best. Cannot recommend this team enough. They were kind, fast, and affordable.

Kicking off 2021 with praises for San Francisco Small Moves (SFSM). Moving is already stressful enough, but moving during the pandemic around the holidays takes anxiety to another level. Luckily, my moving experience went smoothly. Earlier this past summer, I was helping my friend move, who also used SFSM. I got to meet and interact with 3 (Gustavo, Eric, and Rafael) staff members who were very efficient and nice. When it was my turn to move the week before Christmas, I called 3 places to get quotes and SFSM had the best rates, and easy to understand terms with no additional fees or costs. A couple of competitors wanted to charge an expensive service fee, which is confusing to me because isn't your product the service?! I chose the package of 2 hours for $360 based on the amount of stuff I have and SFSM's recommendation during my intake call. Reservation and contract agreement were completed electronically. On the day of the event, Gustavo and Rafael showed up on time and ready to roll. Everything was loaded within 25 minutes and about 35 minutes from San Francisco to East Bay (thankful for no traffic), parked and unloaded in a timely manner. Thank you SFSM for everything. If I need to move again in the future, you'll be the first company I call! #1/2021 read more

San Francisco Small Moves - Movers Near Me

Worst moving experience of my life. Not only did they state that my bed was defected and they couldn't put it back together but the movers were 2 hours late to arrive and they billed me an additional hour (it should of only been a 3 hour job...only needed a bedroom moved because I live with roommates) of which they were trying to put the bed back together and they never did. I was able to get a handyman through task rabbit to come in to quickly reassemble the bed in about 20 minutes. I asked the owner to refund me the extra hour the team took to try and reassemble the bed and he mentioned he would if he can get a description of the job. I sent over the receipt and the responses I received were disgraceful. You can see them attached below. I ended up ending the conversation since I did not want to talk to someone that talks to anyone in this manner. PLEASE DO NOT USE THIS COMPANY! I would give them zero stars if I could. read more

San Francisco Small Moves - Movers Near Me

Amazing service! Was recommended to this company by a coworker who recently used them for his move. We used SF Small Moves to move out of our San Mateo apartment into a storage facility. Rafael and Gustavo were punctual, efficient, and treated all of our items with care. They even take donations for everything from chairs, to blankets, and canned foods. There's a church nearby that they donate the items to. We hope to use y'all again when we move to our permanent location. read more

San Francisco Small Moves helped us move from our apartment in San Francisco to our new home southern California. We were getting outrageous quotes from other moving companies and decided to go with SF Small Moves due to their fair pricing, quick response, and flat rate quote. Then it was moving day & tension was high (on our end)... but Luis & crew came in and made the process seamless. They were extremely kind, hardworking, and communicative along every step of the way. They had our apartment fully packed in ~2 hours on a Thursday, and our items arrived in Southern California the following morning! I was blown away by their hustle and their care for our items. I would 100% use this company again and 100% recommend them to anyone looking for great movers. Thanks, SF Small moves! read more

San Francisco Small Moves - Movers Near Me

Background/Disclaimer: this review isn't for their actual physical moving services, but rather, the appalling customer service I experienced with their claims process several years ago (I wasn't comfortable writing a review with the business knowing where I lived at the time), after my old roommate used them to move out. She went traveling shortly after the move, and asked me to address any possible moving damages directly with Small Moves in her stead, since she wasn't coming back for months. And, so, having noticed some damage to a baseboard in the bedroom they moved a bed out, that my roommate claimed to have no knowledge of, I contacted Small Moves to apprise them of the situation. Their response? They denied that the damage was their fault, since there was no evidence of paint scuffing from the bed, and that their movers verified no contact was made with the baseboards during the move. Okay, that's all well and good, and I appreciated that they did their due diligence and investigated, rather than outright dismissing it. But, how did they end their denial? "Finally, *redacted* informed us of that you have kept her entire deposit for a tiny paint chip in her wall and that you would probably be looking to file a claim before the move even started. So given your reputation, the lack of evidence of damage, and our movers account of the move, we are denying your claim." Given my reputation? What the actual fuck? Denying my claim based on a logical accounting of the facts and stories is fine, and entirely reasonable. Making a decision, to any degree, based on an biased, one-side (and false) account of my "reputation", on the other hand, is rather poor judgement. A more rational and unbiased assessment of the matter should have lead them to realize that, not only were they missing important facts and that what she claimed was entirely illegal to do, but, more simply, that every story has two sides, and making decisions based on only one is, well, rather premature, shortsighted, and unprofessional. And, if my "reputation" wasn't part of their denial, why call it out? To stick it to me further? If so, then we're not talking premature anymore, we're talking immature decision making. I even wrote to them as such, in a cordial attempt to inform them of my aforementioned thoughts on the matter, to no avail, receiving neither acknowledgement nor apology. So, how are they for moves? I don't know. My roomy claimed they did a good job, but took longer than she expected. That doesn't matter to me. My question to you is, can you trust a company to handle something as important as moving your precious belongings, if you can't trust their decision making and professionalism? read more

SF Small Moves was unprofessional and then damaged the floors and walls of the house I was moving out of and the house I was moving into. They then refused to pay for any damages, despite photo and video documentation and saying they would. One of the movers was upset when I asked him to put on his mask. It's costing more to fix my properties than the move itself. This could very well happen to you. Don't think because you're moving out of a rental and into another rental, that you'll be safe. Your landlord will simply end up taking the damages out of your rental deposit if you don't fix the damages. If you are moving into a property you just bought, definitely do not use them. The last thing you wanna do is have your beloved property get damaged by a company that doesn't care and won't reimburse for any damages. read more

These guys were amazing. I had to hire movers on short notice and called about 20 companies... all booked up during Labor Day Weekend or they were way too expensive. Luckily, SF Small Moves had a team available that fit within my budget. They brought 3 guys and it took 3 hours to move my one bedroom and all the furniture. They also took apart some furniture and assembled it at my new place. They were quick, hustled, and took great care of my items. Not a single thing was damaged. They also wore masks during the move and it was a HOT HOT day. These are some very hardworking guys. I would definitely recommend them. read more

A few hiccups in our move, but they were solid for the majority of the move. First, they showed up about 10 minutes late and didn't call ahead like they mentioned they would. Once we got there, they were very quick about packing everything, and brought tools to help dissemble my couch and bed frame. They also offered to take some of our donation stuff for us, which saved us a lot of trouble.They helped move into the new apartment extremely quickly. Nothing broke in the move and everything was done quickly. However, a few pieces of by bed frame disappeared in the move! This was partly my fault that I didn't check before they left, but they were also sure that they didn't have anything else in the truck, even though I saw them load those pieces in. Now, I have to buy a new bedframe. In general, good movers, but can be a careless if you are no supervising everything. Make sure that objects that don't go in boxes are accounted for properly. read more

David and Prince literally just left my new place where they moved about 20 boxes worth of stuff and 4 (1 extremely heavy) pieces of furniture that had to moved up one flight of stairs. That in mind I did not have a bed to move. I was, for the most part, ready to move but had some odds and ends so it slowed down the moving since they were hustling those little things up and down. They were able to do everything in 2 hours (including drive time). I grabbed only a few boxes that I knew were really delicate mainly because I'm paranoid and also knew where I wanted to put them. Most of it was sentimental only to this old softy. Overall a great experience. I would recommend that if you're moving to have at least one other person there. One to watch the truck (I was moving out of the Tenderloin. God knows there are a ton of people that steal unguarded jackets let alone a whole truck!) and one to make sure the stuff you want moved is done the way you want it (i.e. Forgot to write Fragile? Make sure they know it's fragile or do you have glass in the drawer that they already sealed to move? Make sure they know so they don't place it on it's side). Great guys with a great sense of humor. They work hard, give them the tips they deserve. read more

I had one big, heavy object to move, and after calling several other companies - all who advertised as doing small moves - and getting either "no can do" or "sure, but it'll cost you an arm and a leg", I called SF Small Moves and everything was smooth sailing from there. Easy to get the quote. Quote was very reasonable. Able to schedule the move for just a few days later. OK, so the two guys showed up later than planned, but hey it was Friday afternoon of Labor Day weekend (which I totally forgot about) so there was hella traffic. And they kept me posted. Once they arrived - super efficient. Same at the destination. Oh, and both had masks on the whole time, thank you!! I will definitely be calling SF Small Moves in the future! read more

The two guys who came were polite and on time but had absolutely no training. I blame management, not the movers for the incompetency. They took off chunks of our walls, and scraped the entire hallway floor when dragging my furniture. Not once did they speak up about needing padding. Emailed a complaint to hopefully bypass this review but never even received a reply. Do not use this company. Pay for better elsewhere. read more

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These guys did an amazing job! I don't drive, they moved all my belongings I will recommend them %100 read more

SF small moves was awesome. They quoted a price via email and laid out all their terms very clearly. On move day, movers were communicative, careful and efficient. What else can you ask for? Highly recommend for a move within SF! Took the stress out of moving and very competitive for our small move (25 boxes, 1 queen bed, 1 dining table, few other items took 2 hours). read more

They damaged a few items in our move. They have been absolutely horrible at communication to fix things. It's been six weeks and I am still waiting to have things resolved. They removed the drawers from a dresser and they broke. Per conversation with management after, the movers should have never done this as the drawers were not designed to come out. I have little hope I'll ever get this resolved. Other issues: - Damage to entry way (took a chunk out of the paint/wall) - Scratches to dresser - Broken dresser drawer - Put drawers into dresser backwards - Paint chips on another dresser - Did not even try to follow clear, obvious labeling on boxes Update (6/25/18): They have simply refused to fix the dresser that they damaged in the move (3mo later). I am shocked by this company's lack of professionalism. They even said over email, "We have taken every step we could in the repair of the dresser, and have even taken steps further in making this right", which is really is not the case considering how many errors they made throughout the process (they didn't even first ask the repair company to fix the drawers, which was the primary request). Not to mention, I had to continuously email them to get them to even set up the appointment (50 emails on the current thread). If I hadn't paid cash, I'd be refuting the cost of the move with my credit card company. I'll never do business with this company again. read more

For context, I detest moving. It is my worst nightmare and I am terrible at it. I'm bad at packing. I'm bad at throwing away things. Although SF Small Moves did not help with my packing process, they were extremely helpful for the move itself. I couldn't have asked for a friendlier or more professional crew. I requested a quote via email and they responded the next morning. Everything was booked and confirmed within an hour. They showed up an hour past the scheduled time but they texted beforehand letting me know they ran into some traffic. This actually worked out really well for me since I was still packing :) During the move, Jamar and his crew were very careful with my belongings and incredibly efficient. They were able to get the furniture disassembled and move all of our belongings from a 1 bedroom apartment down 2 flights of stairs and packed orderly into a truck within 2 hours. Unloading was crazy fast. I literally did not realize they were done because it seemed to go by so quickly. It was something like 20 mins. Anyway, we paid for a total of 3 hours (including driving time) and could not have been happier with our move. Thank you SF Small Moves! Although I hope to never move again in my life, I will rest easy knowing that you are available to help if I ever have to go through it again. read more

These guys did a great job coordinating my move from SF to OC. Their team was quick and efficient and packed everything nicely. They were also more affordable than the competitors. Would definitely use them again. read more

SF Small Moves were incredible. I have moved A LOT and this was by far the smoothest move I have had. Booking was super easy. The crew were spot on time, worked seamlessly and efficiently. They were polite and respectful of my belongings. read more

I couldn't recommend this team more! Outstanding communication, very friendly crew, and handled our belongings with care. We moved from SF to Oakland. Support local, people! We had several huge items I was super concerned about a few of our large items, one being a 150lbs credenza. Ken and his team knocked it out of the park! Not a scratch. I really appreciated having three movers over two, things went quickly. Having their assistance really reduced a lot of the stress of moving. Worth every penny. Thank you Ken and team for your help, you're awesome! read more

I had a pretty simple move from a 1st floor apartment in Bernal to a 2nd floor apartment in Mission (about 1.5 miles away) and these guys finished it in about an hour. The whole process was seamless, on-time, and excellent. Prince and his crew were a pleasure to chat with and took one look at my 14 stacked crates and already disassembled queen bed frame and said "psh, is this all?" They also realized that they still had my step ladder in their truck after they had already left, and brought it back to me the same day. If that isn't excellent service, I don't know what is. For everybody with poor experiences with movers, all I can suggest is try to put yourselves in their shoes and make things as easy as possible. I took some time to package my things in an intelligent way, remove all contents from drawers and secure the drawers if they are being kept in the cabinet/dresser. I will never try to move things myself, with this bad knee, ever again after working with SF Small Moves - thanks for the witty banter and the swiftest move of my life! read more

I had a quick, but very challenging move. A large dining room table that doesn't fit through my front door. So it has to be carried over a balcony and straight down 10 feet. I reached out to 15 movers on yelp and not only were they the first to respond, but they were also the only ones up for the job. Prince, the foreman, was super great communicator. They were on time and did an amazing job. Truth be told, I was stressed anyone would be able to pull this off, but they killed it. Plus they were all great guys. When you have a bunch of strangers in your house it's important you trust them. And Prince and his crew were all instantly likable and super trustworthy guys. Great experience. Will definitely call them again in the future! read more

These guys were quick and capable. We were probably on the easier side for a move -- well-organized with boxes labeled by what room they go in, etc., which they clearly appreciated. Moving out of a storage unit and into a house took 2.5 hours, and that included the drive from San Mateo to the Sunset District in SF. The only disappointment was that they were late. I suppose that's the risk you run when you are the move that starts at noon -- so probably better to book the morning move if you can. read more

San Francisco Small Moves is apparently back under better management now - they contacted me after seeing my previous review about the mishandling of moving damage, reviewed my previous correspondence and worked with me to quickly come up with compensation that we both agreed was fair and helped mitigate the repair costs of the damage. Can't say that I would recommend them again yet, since I have not used them again, but they resolved my previous issues to my satisfaction. read more

Please disregard my last review as I have just called to get a quote and was hung up on after doing the numbers. They quoted me $360 to start and $80 every 30 minutes. Since I live in the deep east bay, morning traffic is crazy. Meaning I would be charged while they sat in traffic. As I was getting ready to ask for alternatives and maybe get their take on what to do this fool hangs up on me. Now, this is a company I have used before. I would never give them my money again after this quick phone call. read more

Great team. Arrived onsite on time. Loaded all of the furniture for a 3rd floor 1 br apartment into their truck in less than an hour. Unloaded and assembled all of the furniture in less 40 minutes. Extremely professional and courteous team. Would not hesitate to reach out to them for my next move. read more

They were over three hours late (letting me know 5 minutes after they were actually supposed to arrive). That was pretty much my only complaint, but it's still quite a big one. Once they actually arrived they did a pretty good job -- wrapped all the furniture snugly in blankets and foil, and maneuvered it all through my pretty tight hallways without damaging anything. They didn't want to wrap my mattress in foil because it was "too expensive for such a big item", even though they happily wrapped 3+ layers around the sofa. Kinda silly, but okay, I get it, you have to upsell your $15 mattress bags somehow. $360 buys you 3 guys and a decent sized truck for 2 hours, which is quite a bit cheaper than even Lugg. For that cost, it's definitely good value. Would probably hire again, but I do hope they'd stick to the schedule better next time. read more

Small Moves were fantastic with my move out of 340 Fremont! They were able to fit my last-minute move in, and had my mom moved out the next morning. They were fast, and boxed everything very quickly. Please be aware that Small Moves don't ship lightbulbs, so this is something to take into consideration. Nonetheless, service was excellent and they made the move very easy. I'll be using them again on my next move! read more

These guys were awesome--friendly, quick and careful with all my stuff. I had steep stairs and super narrow hallways at both my old place and the new one, but they managed to get all my large furniture in with some creative finagling :) I chose them mostly because of the flat-rate quote (no double drive miles whatever that means, no extra fees, etc.) I really just wanted a straightforward estimate of how much it might cost. And the final cost was exactly as expected. But on top of that they were so warm and friendly that it really made a potentially stressful and terrible experience into a fun one. I definitely recommend them to anyone in a studio apartment or other small move. read more

Perfect for apartment to apartment move. I recently moved from San Rafael to the City. I moved about half my apartment myself but knew I'd need help with larger items (Mattress, box spring, couch, heavier boxes, etc.). I'm glad I got in touch with this company. Accommodated a Saturday move and were punctual. Both movers were very nice and professional. Total time was about 2 hours -- very impressive and it kept costs down. Highly Recommend!! read more

JUSTIN, JAY, MARTIN & NATE You are rock stars!!! Thanks for helping us to move. Full Story. We moved from Redwood City to San Francisco, a studio apartment full of stuff and one really large 9-foot plant move to new place. We searched the internet and got quotes from many and for us, SF small moves were the best. Usually, if above 10 miles you have to pay double the charges according to CA rules but Justin offered flat rate and we bought 3 hours move package, 16-foot truck + 3 people. They customize price slightly for us since it was small move. I recommend buying flat rate packages it saves you money. Move day Jay, Martin & Nate were sharp at 12 PM as agreed at Redwood City location, They are so friendly and funny to work with, We love it! They had moving blankets, boxes, and supplies etc. But in our case, we packed all our stuff in boxes which helped a lot (Make sure if you moving pack all your stuff in appropriate size boxes and not too heavy, Also don't leave small things/stuff it will take longer to move to move) They dismantled our bed, shelves and reassembled in new place. Our move was complete in 2.5 hours in less than agreed time which was fantastic. They made sure our 9-foot plant was safe in the whole journey and it transported safely. I would highly recommend these folks to anyone who is moving in BayArea they are the best you get for price and quality. Tips for Moving 1. Communicate, tell everything as is to your movers before buying the package it's important that will help them to plan and bring stuff to help you on move day. 2. Don't include small things on its own it will take more time to transport and might get scratched or damaged, always pack those in boxes with other things or carry it in your car. 3. Make sure you tip your movers! Thanks read more

This company is a scam. Poor communication. No damages have been repaid. They took hours over what they quoted me. They were lazy and completely unqualified and not knowledgeable about moving. So many great moving companies in the area. Do not hire these guys! read more

San Francisco Small Moves did an excellent job for a reasonable price. Communication was timely and helpful both in the week leading up to my move as well as the day of, and the movers themselves handled my boxes and furniture efficiently and with care. read more

I did moving for me in the San Francisco bay area. They did good work and with a great attitude, and reasonable price. I strongly recommend them. read more

Prince & Phillip just moved me into a difficult location and were absolutely phenomenal! Thanks guys! Also, pricing was exactly as quoted. Beers on me if I ever catch these cats outside of work ;) read more

PRINCE is the man! The company overall is great but having prince come out and oversee everything is what made it all work. He's got some great people skills and works hard. He makes it clear that his work ethic is important to him and does the job like he would do it himself. Hired this company for two different moves with Prince being on both of them. First one included Prince and also gotta give a shout out to Nate who made the first move look easy! Had some heavy stuff and having to deal with three stories of SF stairs is no easy feat. They worked really well together and really owned the move making me at ease and not have to stress or worry at all. Second one also had Prince and a couple of other guys. Prince orchestrated everything with precision and made sure that everything ran and was done smoothly. Also wasn't sure if everything would fit into the trailer I had but he assured me it would be fine. Rest assured, it was all good and was extremely thankful. This is a great company... friendly over the phone and really delivered the experience everyone hopes for in a move. Thanks so much again and if you can, ask for Prince! He's a beast!!! P.S: If you do get Prince and you have some good music playing, you may catch him showin some mad skillz with the dance moves. Fire! (Better have an extinguisher ready just in case) read more

I wish I could give this company zero stars. I come from a family who owned a prominent SF moving company and was raised with movers, so I'm well aware what to expect. Needless to say, this company did not meet expectations. I will not pass much of the blame on the movers, though they were clearly very inexperienced, I hold the owner responsible. Ken Marley is very rude and condescending to his customers. My husband hired this company for our move and we're completely overcharged for this company's mishaps. Our contract stated we would receive two 26 ft trucks and we received two 16 footers, due to this alone, the drivers had to take two trips to and from to bring our belongings. The drivers also took 3 hours to get from our new house to our old on the second trip, should have only taken an hour, meaning the drivers took a two hour lunch. Mind you, that lunch was charged as part of our time as well. The drivers were also drinking during their work time and we have neighbors that witnessed this. All of the many variables (not all have been mentioned in this review) that caused the overage of time was brought to Kens attention via multiple emails and he continuously found ways to pass the blame on the customer and refused to refund the overage amount. After this experience I decided to read a few other negative reviews written on Yelp and it seems this is not a one off situation. Which each review I read, ken would reply very rudely and condescending to the customer. I HIGHLY DO NOT RECOMMEND THIS COMPANY!!! read more

We recently used SF Small Moves to move from Oakland up to Vancouver, WA. Nate & Prince helped us out on the Bay Area side, and Nate met us with a local crew on the Washington side. While there was a delay getting our items picked up in the Bay Area, Nate and Prince were both very apologetic, and they quickly emptied our storage unit of a 4-bdrm-home size amount of furniture and boxes. Better yet, Nate actually arrived earlier than expected on the other end & the move into our new home was really fast. Everything arrived without a problem - not a single piece broken. Nate and his crew were all friendly, fun, and hardworkers. Would definitely recommend for a local or even longer-distance move. Thanks, Nate! read more

I'd definitely use SF Small Moves again. Super fast service, 3 guys showed up with a truck right on time and moved all my heavy boxes and furniture to my new apartment within the 2 hour window. Nothing was broken despite my hasty packing and they didn't fuss about the 3 story walk up at all. Email correspondence was very prompt and the moving staff were professional. Prince was a great point man for the whole operation, great personality and very friendly. read more

What a great experience, they arrived on time without need for directions to get to my old place (which is not easy to get to with a big truck) everything was packed up well with care and delivered safely to my new place. The guys were great!!! read more