Had an excellent experience last fall at this shop. I've been using Mac computers since 1985 (!) but never had a problem I couldn't deal with myself, but this time was different -- some very baffling issue with the way memory was operating. Not a simple problem to diagnose, no matter how many Reddit posts I read! Took it to this shop, and the problem was solved in about 2 days, and the price was extremely reasonable. My experience exceeded expectations in every way! read more

LI recently had an excellent experience with San Francisco Bay Computer Services. My daughter's MacBook Air (15-inch, M2, 2023) had a cracked screen and water damage. The screen had lines and would black out, making the laptop unusable. When I took it to the Apple Store, I was quoted $1,100 just to send it in for diagnosis, or $1,400 for a new laptop. I contacted two other repair shops, but they didn't handle Macs or water damage. Thankfully, I found San Francisco Bay Computer Services. They quoted me $467 for the repair, which included a screen with the Apple logo. I paid a 50% deposit, and they ordered the part, which arrived in just one day. I dropped off the laptop in the morning and picked it up the same day--fully repaired and working perfectly! They also provided a 30-day warranty on labor and assured me the parts have a manufacturer warranty. To top it off, I received a 20% discount on labor for my next visit (not that I hope to need it anytime soon!). Ed was responsive on the phone and texted me when laptop was ready for pickup. Their professionalism, efficiency, and fair pricing make them stand out. I highly recommend this business to anyone in need of computer repairs, especially for Macs! read more

San Francisco Bay Computer Services - MacBook Air (15-inch, M2, 2024) screen fixed! - IT Services & Computer Repair Near Me - San Francisco, California

Solid experience, my dell laptop screen cracked and there wasn't many people who would work on Dells. It was relatively easy to get a replacement. I had to go to the shop to get an estimate with my laptop and then waited for the part. The part arrived on time and the laptop was fixed quickly. It is nerve wracking to allow someone you don't know touch your computer but they were trustworthy. My friend used them a month ago so that gave me additional comfort read more

I have been going to San Francisco Computer Services for many years. From setting up a new laptop, transferring data from one laptop to another, dealing with a badly degraded battery and the usual mishap that laptops have, Eduardo is the best there is! He can diagnose the problem quickly and resolves it fast! My neighborhood is lucky that San Francisco Computer Services is the "go to" for all your computer needs! read more

Eduardo is super helpful, friendly, and informative. I've gone to him for a few different computer issues and he's always been incredibly nice and professional. He keeps you updated on his work and on any issues that come up. His prices are also very fair. I look forward to working with him in the future! read more

Brought my laptop here because the hinge broke. Eduardo was super thorough in assessing my situation and communicated with me every step of the way! So what you have to do is put down 50% of the anticipated cost so that he knows you're being real with your issue. After that he'll check out your issue, order the parts, and then get the job done. I couldn't have been happier with getting my laptop fixed. Many thanks! read more

Fantastic experience! My Alienware PC failed to load after a Windows Update. They were able to roll back and fix and remove viruses and malware. Would highly recommend! Will be using them for a new P build soon. Bonus is they sell lottery tickets! read more

I had to consider whether it was time to retire a 2012 MacBook Pro. I'd already replaced the battery, upgraded the HDD to SSD, added memory... alI that on my own. Then it quit booting up. I could get the computer going, but it would not read from the drive. So, brought it in to Eduardo. He quickly diagnosed that the connector was bad, so he replaced it. That seemed to work but then was failing later. I was able to boot it with the back cover removed, but that's hardly a solution. He looked at it again, then determined the issue may be in the drive itself. He cloned the disk onto a new HDD, installed it all, at a reasonable cost (no insane markup on the parts that some places might try to get away with). A little while later, certain keys stop working. He was able to replace the keyboard, for a fast and efficient solution. At this point, yeah, I'm into it a little bit financially on the repairs, but at a fraction of the cost of a new computer. The footers of my computer had come off, and I ordered some new ones and installed them... poorly. They already started coming off. But wait, what's this... after getting the keyboard fixed, my laptop has all new footer pads? It's a bummer when a computer needs some extra care, but the silver lining on that cloud is knowing I've got a friendly and competent business out there who can help, and who I'm happy to support. read more

My wife spilled water on her laptop keyboard, which rendered it inoperable. To compound the problem she had no data backup. She first took the laptop to the nearest Apple store. They offered two options. Either replace the internal hardware or buy a new laptop. The replacement would have cost close to the amount of a new computer and they didn't address the data issue. They weren't interested in a repair possibility and didn't even counsel her that time (the corrosive nature of water) was of the essence if she wanted to save the computer. I found this company searching Yelp. So thanks to all the previous reviewers. Brought the computer in on a Friday evening. Ed first explained his process for problem solving. Began by looking inside to assess the damage and backup the data in case the computer couldn't be saved since there was quite a bit of damage. He communicated throughout with my wife to allow her to make decisions along the way. He thought there was a chance he could get the laptop working again and ordered the replacement parts. Parts received on Monday, completed testing, laptop fully functional again, picked it up on Monday. The price to repair was fair. Certainly far superior to the Apple experience and worse case scenario. Obviously competent with the technical aspects. Open line of communication and fast turn around time. Thanks Ed! I will certainly be heading your way should I run into any problems in the future. read more

Eduardo provided excellent service when my PC wouldn't boot up after I lost power. I tried multiple ways to restart it but didn't want to restore factory settings and lose all my documents and photos. My Dell computer was only 5 years old but was purchased on eBay after upgrading to Windows 10 so there were some concerns. Eduardo ran a diagnostic test overnight and confirmed he couldn't get it started either. He noted that hard drives often fail after a few years, and suggested replacing it after backing up the data. He restored my data, replaced the hard drive and it's much faster. I did have to purchase Windows Office (one license) to get the software back but it wasn't too bad. Eduardo was very responsive and pricing was reasonable. Great work! read more

Highly recommended!, Once again thank you for all your hard work. Very honest and affordable read more

He did a very good job at a reasonable rate, did it ahead of time and was very patient with me and all my stupid questions. Plus he's Apple-certified so I'd feel comfortable taking a PC or IPad there. Nice guy too, computer people can be off-putting sometimes, but not Eduardo. read more

I have been using San Francisco Bay Computer Services for years. Ed is amazing, always nice, very professional. Great Prices, Fast Service. Very consistent. In a world full of over priced lousy service. Ed is old-school, Just honest and fair. what else could you ask for. Thanks Ed for the great service and great prices. Thanks for fixing my daughters laptop, I thought it was a goner when she broke the power connector. You fixed it well and it works like new, she is very happy... I will happily continue to use your services anytime I need computer help... You are appreciated! read more

San Francisco Bay Computer Services - Happy Laptop - IT Services & Computer Repair Near Me - San Francisco, California

My decade old MacBook suddenly went blank and started to beep. What to do? Yelp to the rescue! I noted that San Francisco Bay Computers had decent reviews as well as a couple of other places. What brought me here was this shop opened earlier than the others and when my call went unanswered, they called me right back! I drove over with my MacBook and dropped it off with Ed. The shop was not what I'd imagine. Actually, I didn't know what to expect. I receievd a text around noon from Ed informing me of the issue and cost. After giving Ed the go ahead, he tells me repairs would be completed in 2 hours. WOW! I was (pleasantly) surprised at how quick and budget friendly the repair was. Ed even saved me the old parts without me asking and gave me some tips to optimize the MacBook's performance. Thank you Ed, for the great service! read more

Very easy to work with and fast response. Highly recommend this business and would take another computer here for repairs!!

The Best! My computer suddenly died, and Eduardo diagnosed it as a fried motherboard. He said he could get a new motherboard, but it would be almost as expensive as a new computer. Since my wife had a similar computer she didn't use, he offered to transfer all my data from my dead computer to my wife's computer. And when he did, all the windows and tabs which I had open were in the same place. I didn't lose any data or information. And the price was incredibly reasonable. I hope I don't have computer problems, but if I do I'm going to San Francisco Bay Computer Services. Just great! read more

I suddenly had computer issues (more specifically, it would turn on but nothing would show on the monitor) so I took it in. The person working the front was very respectful and easy to talk to. He was very upfront about the cost which I appreciate as well. I took it in about an hour before closing and he called me back the next day less than 24 hours later to pick it up and answered any questions I had (turns out the problem was with my video card but he was able to fix it). I Went home and plugged my computer in, everything works like how it did before! If your PC is custom built like mines, don't worry he'll take good care of it. He knows what he's doing, great skill and great service. read more

My teen daughter broke a hinge on her laptop, and then somehow managed to pry the "W" key off and couldn't get it back on again. We took it into Ed, who seems like a genuinely nice fellow, and runs a neat little family-owned shop on Mission Street. He analyzed it with his super magnifying flashlight gizmo and within minutes told us he'd need to replace the bottom half of the device. He showed us how much the part cost, figured out the taxes, worked in his labor, and gave us an estimate, which turned out to be accurate. He didn't charge us a penny more. He told us that the part would take two days to ship, but that he'd fix it as soon as it came in, and he was as good as his word. I'd definitely go back. read more

We were looking for help with a computer problem that they do not work on. They came back quickly with a referral, much appreciated.

Super fast and reliable, with honest pricing. They did a battery replacement on my MacBook Pro in record time. This is a great place. I highly recommend. read more

Took my girlfriend's PC there for a data recovery, since I didn't have an extra hard drive on hand I suggested that I will bring it back at a later time. The person working there insisted on him keeping the PC and saving all of her data on his personal server. When I refused for this he said he has changed his preference and he won't do it anymore. Sounds like a huge privacy risk to me. Highly unprofessional and rude. read more

Unfortunately, they never responded to my request for a quote. I needed data recovery from a failed iMac.

Quick and quality service when my gaming rig crapped out. They got her back up and running, gave her a thorough cleaning and improved cable management. Would definitely recommend for any of your computer woes. read more

When I brought my new laptop in because I couldn't access my documents, Eduard provided reassurance and technical support. He went above and beyond to eliminate and re-install programs, and stayed late to answer every question I had. He did extra research and spent time explaining how I can clean up my folders. I am more than satisfied with his work ethic and technical knowledge. Thank you, Eduard. read more

If I coils give 10 stars I would for SF Bay Computer Service. It is a gem to find an honest, trustworthy, knowledgeable, & fair computer repair shop. More people should experience their brand of customer servic. read more

During the quarantine shut down, my laptop fell off of my bed with the result of the "white screen of death". Everywhere I called was closed except SF Bay Computer Service. Eduardo came to my rescue. He was able to fix my screen so quickly. He stayed in contact with me throughout the whole process giving me updates on the computer part arrival to the fixing process. I will definitely continue to come for all my computer needs for now on! read more

San Francisco Bay Computer Services - The white screen of death - IT Services & Computer Repair Near Me - San Francisco, California

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I split an entire cup of coffee on my laptop and thought for sure it was a goner. I found SF bay Computer Services on yelp and after seeing their stellar reviews decided to call them. Ed, I believe the owner was so responsive, helpful and told me to come immediately and drop it off. As soon i got there I knew I was in good hands. He told me that he would let me know if it was worth trying to fix and if he felt that too much damage was done he would just let me know as opposed to trying to fix something that ultimately would have issues. Ed also told me that he understood that my laptop was my lifeline to work and that he would make it a priority. Luckily, Ed was able to replace my keyboard for a very reasonable price with what he was said a reconditioned board but looks brand new to me. He cleaned my entire laptop inside and out and had it back to me in less than 24 hours! I am so grateful that I found this wonderful place - they are responsive, excellent technician, honest, well priced and fast. I highly recommend! Thank you Ed!!!! read more

My Lenovo gaming laptop is upgraded well with the new ram and SSD. I will bring my laptop in again for future upgrade and maintenance.

Extremely fast. Was able to get my MacBook back same day. Reasonably priced. And Edgar was very nice. 6 month warranty included.

My fiancée and I went in for a computer screen replacement and Eduard was welcoming and super efficient. He gave us a very fair quote and estimated the repair would be done within a few days. To our surprise, he had it ready for pick up in just a few hours! It looks great and we're very happy. Thanks Eduard! read more

Ed is a great guy. He is very knowledgable about macbook pros and amazing at fixing them. I had an LCD screen break and he replaced it within 30 minutes. He gets all his parts within a day of you asking for a fix, so the turnaround time for your repair is QUICK. He ended up cleaning out my dusty laptop for free as well and tried to fix other aspects of the laptop free of charge. I appreciated his attitude and honesty. Also, after checking in with many places, Ed offered a reasonable price and his labor costs are truly not that much. I would recommend him to anybody that wants to avoid the Apple store and go to a third party person. I would definitely return back to him for my future problems. Thanks Ed for everything. read more

Dropped off my Dell laptop yesterday. Ed was able to quickly access that the charging port was the problem. Fortunately he had time and the part in store so I was able to have my fixed computer back within a couple of hours!!! In the era of Hunter Biden, you want to feel that the person you are leaving your "baby" with is trustworthy...SF Bay Computer fits the bill. Thanks! read more

Ed is the man! He did a great job replacing my battery for a mid 2014 Macbook Pro. I had the battery for months since I realized how hard it would be replace it myself. Finally I went to Ed, since hes in the neighborhood and he gave me a very reasonable price for the labor on a job that is pretty hard. He also recommend that I replace the fans since one wasn't spinning properly. I went back to Ed and needless to say, he did another great job. I can't say enough kind things about his services and very much appreciate his business. I will be going back for all computer repairs. Thanks Ed!! read more

I like supporting small business in San Francisco because it strengthens our economy and creates jobs. I purposely drove out of my way to the outer-Mission to get a shattered tablet screen repaired. Edwardo was so knowledgeable, professional and kind. He told me it would take a few days to order the new screen. He called right on time and said to come in and pick up my tablet. He is a "Apple Certified Macintosh Technician" (ACMT). He has over four years as a "Apple Authorized Center". He has 20 years experience in IT support. They repair many different types of computers, Samsung, Dell, IBM, Gateway. They repair cell phones. If you still have a printer then they repair printers. They will even design a website for you. I found his pricing to be very reasonable. While your at it, buy a lottery ticket...it might be your lucky day! read more

I brought in a Synology NAS that I thought was dead hoping Eduardo could trouble shoot or repair it. He was extremely knowledgeable, helpful and professional. He had it up and running in about 15 minutes! Ran a several tests to make sure it was working correctly before sending me home with a working NAS (and he cleaned out all the dust to boot). Saved me $1k+ since I didn't have to buy new equipment! I will definitely be back with any other computer/tech issues I have! read more

Very knowledgeable! Our laptop was not charging. They figured out the problem and gave us a few ways to repair. It was older so we got a new one. Brought it back to them to load the hard drive. All went well! I highly recommend! read more

I want to thank Ed for his friendly and professional service. Anyone who has had that awful feeling you get when your computer, which contains so much essential information and years of work, crashes multiple times in a few days and finally refuses to boot up, knows you need to hand it to someone you can trust. Even with an online backup service, you never know what might be lost. While the outcome was not what I wished, which would be to wave a magic wand and have the computer work perfectly, it was as close to that as possible for an elderly laptop that had lived beyond its expiration date and a beat up hard drive that lost its will to live. Three days after I dropped it off with Ed, I got my computer back with a new hard drive and what appears to be all my data files, for a very reasonable cost. I will have to re-download my software but I left the shop with his assurance that he will be there for additional assistance and support if I need it. I really appreciate that, and will not hesitate to use his services again and highly recommend him to others. read more

I don't take much stock in Yelp reviews given this age of misinformation. Despite this, I feel compelled to express the amazing service I got from Edwardo at SF Bay Computers. I had somehow splashed some coffee into my closed Mac Book Pro and it stopped working. After taking it to Apple and a few other computer "repair" shops, I made a last ditch effort to save my beloved Mac and took it to SFBCS. You see, everyone else told me it was "toast" and more costly to repair than a new computer. Problem is nobody wants to fix things these days, just replace them and I wasn't going to put a $2400 computer to the curb because it was seemingly "toast". That's where Edwardo comes in. He strongly urged me to bring in the machine and at least give him a chance to bring it back to life and I'm so glad I did. Within a couple days he had the Mac fired back up and running. Additionally, he made sure all the functionality and stability were still there. This guy is a magician! SFBCS actually took the time to test the various components and found a bad IC as well as two cables. The cost of the repair was a mere fraction of what the other guys quoted. We need more people like Edwardo and his team that will fix things instead of add to landfills with "toast" products. Joe Z. read more

I could not give a more positive review than of SF Bay CS and Eduardo. In addition to being extremely knowledgeable, they bring patience and excellent customer service to their engagements. We had the pleasure of being a customer and property manager to Eduardo, and had a great line of communication and excellent interactions with him over several years. It is great to good people and good small businesses still exist! read more

Eduardo runs an excellent service and was able to meet my time sensitive needs due to my extremely tight work schedule. He was able to diagnose a problem that I suspected to be causing boot issues in my computer and carried the necessary piece of hardware I need to replace, in store. Additionally after he got my computer running he found that I had a faulty fan and pointed me to a local Best Buy that carried a fan that was compatible in my system, and he was able to install that secondary part in the same day. My computer is running the best it's been in several years and it's thanks to Eduardo. I'll definitely be returning for any further problems I may have down the line. read more