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    SamsBeauty

    1.8 (147 reviews)
    Closed 9:30 am - 7:00 pm
    Updated 1 month ago

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    London J.

    Wish I checked for reviews before purchasing from this scam of a company. They purposely sent me a very ratty trashy wig that looked used and shedded a lot right out the package. When I asked for a refund (within the timeframe). They sent the message below and lied about my delivery date. Horrible customer service, bad quality products. STAY AWAY from this company.

    Normandy P.

    I wish I could give 0 stars!!! I ordered my hair last month and didn't get a notice until it was 2 days before my trip that they were out of stock!! Days after I ordered it mind you. So I requested a refund almost a week ago and still nothing. Lily is very snappy! You should be able to answer basic questions without catching an attitude. She then went on to tell me that I have to contact my bank to see when they will release the funds??!? That doesn't even make sense. Be sure to read there fine print about processing times. Spare yourself the headache and drama and just don't order from this place!

    This hair did not retain the curl at all and was course and matted.

    DO NOT TRUST SamsBeauty!!! I just hung up with a woman named Kenisha who claimed to be the manager. I bought 12 packs of hair of the same brand of hair I always use (Freetress); but this hair was course and kinky and matted together within one day, plus it did not retain its curl/wave pattern AT ALL. Kenisha says that the product is not faulty; it is just not my preference of hair. The hair not retaining its shape has nothing to do with PREFERENCE! They will not accept my return because it is not within 14 days of delivery. I guess I should have opened it up and inspected it upon delivery, but I foolishly trusted SamsBeauty and assumed they sent a good product. DO NOT SPEND YOUR MONEY HERE

    Pre-stretched hair. Price was cheap but results are rich!

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    2 years ago

    The team did not disappoint!!! Great selection, local, and helpful staff. Wide variety from hair to essential oils! Thank you!

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    8 years ago

    I did receive my refund. I still wish they did not have this ridiculous policy in place because I really do like their inventory.

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    Page 1 of 4

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    Review Highlights - SamsBeauty

    I just received my 2nd wig from Sams Beauty and once again I am very satisfied with the price and the quality of their wigs.

    Mentioned in 27 reviews

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    Upstairs Boutique & Gift - Cute things at reasonable-for-boutique prices

    Upstairs Boutique & Gift

    3.8(5 reviews)
    3.2 mi
    $$

    Yep - I'll concur with Helena B...Upstairs is adorably random. If you seek a cornucopia of gifty,…read morecute-ish items, Upstairs Boutique is your jam. The store is owned by a lovely lady who curates goods from all over. I was especially a fan of the leather cuffs accented by metal rings and the completely over the top cute stitched change purses with random sayings plastered on them. At $5 a piece, these precious little change purses are the perfect on-hand gift. My personal fave it the red and goldenrod circus-esque option that says Boss Lady on one side and "Show Em The Bacon That Yer Makin" on the other. Beyond those goodies, Upstairs Boutique has a small selection of clothing and a baby/kids area near the back. If you're feeling gifty, drop by Upstairs Boutique.

    Very disappointing experience. The lady who runs the shop is rather arrogant, and she has…read morerestrictive store hours if you are a working person. I purchased an item at the shop a few years ago, and after getting the thumbs down from my daughter, I returned it, only to be handed a useless piece of paper--a store credit. I am very good about recalling details and do not remember receiving verbal notice about "store credit only returns" nor do I recall being told the store credit is only good for one year. I just literally handed that woman $55 for absolutely nothing while being forced to honor her shoddy business practices. In this day and age with wonderful selections and store policies, elsewhere, I don't see how she continues this narrow and unethical business practice. Her clothing/gift selection is certainly nothing special, so you'd be wiser, in this case, to not shop local.

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    Upstairs Boutique & Gift
    Upstairs Boutique & Gift - Storefront

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    Storefront

    Charisma

    Charisma

    5.0(1 review)
    3.2 mi

    For years, my wife would find clothing and accessories at a store called A La Mode in Arlington…read moreHeights. First when they were on Northwest Highway and now at their location on Campbell Street. The same ownership opened a sister store a few doors down on Campbell called Charisma. A La Mode is still great, but I have found so many gifts for her at Charisma because I think it caters more towards a mature woman (trying to be PC here). My most recent experience was a Christmas gift for my wife. The store was locked, but I knew A La Mode was related, so I went in and asked for help. As has happened in the past, they cheerfully opened it and helped me with my task. I have often dealt with the daughter and she has great taste and an enthusiastic customer service spirit. I described what I was looking for and she had a few suggestions, but nothing hit. I noticed a display and she found the size I was looking for and it was an instance success. She even said the blue would work well with my wife's eyes. (so cool she remembers her). My wife says I never have given her a gift from Charisma that she hasn't loved, and this was no exception. In a time where we are click happy to quickly make a purchase and have it delivered to our home, it's such a good feeling to have special attention, someone to bounce ideas off of and have more of a value added experience through great customer service. If you're a guy, don't be intimidated because they will listen and help. Even if your wife's eyes are brown.

    SamsBeauty - cosmetics - Updated May 2026

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