Had someone to come look at a broken window nearly two weeks ago. Simple job. Said they'd provide…read morean estimate. Never heard from them even after leaving a message 10 days later.

If you are looking to get your windows done well, Russell does an amazing job. He does efficient…read moreand high quality work. In addition, he does not leave a mess behind. Ive had other window companies come and they not only left dust and dirt everywhere, but also hard to remove greasy handprints around the windows. I appreciate his professionalism and have now utilized him to update all the rest of the windows. Im very happy and the windows look beautiful.

We purchased a front door and we just love it!! Thank you Tracy for helping us pick out the front…read moredoor!! And the install was flawless thank you to the 2 installers ( sorry I don't remember their names ) Ty hey were on time , polite and did a great job with the install !! Great job

We had a great experience with Rocket Doors. In fact after sending out several inquiries when…read morelooking for a company who could replace our front entry door, Rocket Doors were the only company that responded. AND, they responded promptly. Their sales person, Mike, was informative and not in the least bit pushy. Their administrative staff was beyond efficient. Their crew that installed the door was amazing. The door itself and the hardware are solid. To top it all off the owner comes by personally to double check measurements. I have absolutely no complaints and am extremely happy with our door. Thank you Rocket Doors!

Glass Guru is incredible. Really high quality of service, experts at setting and managing…read moreexpectations and their prices are the best in town. Their turnaround time is impeccable. You can tell the emphasis they put on customer service because they do a great job at it. Glass Guru in Yuba City is absolutely top-notch. Their quality of service is unmatched, and their team truly excels at setting and managing expectations from start to finish. Not only are they experts, but their pricing is also the best in town. Their turnaround time is incredibly fast without sacrificing quality, which speaks volumes about their efficiency and expertise. What really sets them apart, though, is their dedication to customer service--you can tell they genuinely care about their customers and take pride in every job they do. If you need glass repair or replacement, this is the place to go!

Needed to have a shattered upstairs window replaced. I am very pleased with the work completed…read more Good communication and reasonable price.

SS Builders is top notch. From the first time we meet to discuss our bedroom and bathroom remodel,…read morethey were honest, up front, and transparent about the process. SS Builders gets 5 stars for the top tier craftsmanship, the top notch professionalism, efficiency and attention to detail. Above all, when SS Builders said they were going to be on site they were and were never late. Great experience all around and will not hesitate to use SS Builders for future projects

From the owner: Ss Builders is a new company but we carry more than 20 years experience in the construction fields…read more Cleanliness, communication and punctuality is just a few of our top priorities. Areas of expertise are finish carpentry, window and door installation, recess led lighting and remodels. We are also interested in renovating. They are hard to come by but we pride ourselves in modern design, clean lines and living in today’s technology. So many new, convenient and comfortable ways to make your home you!

Whenever possible I try to support local businesses, especially family-owned businesses. As I was…read morein need of a custom door, I decided to skip the "big box" retailers and give my business, albeit small, to a local company. I chose Advanced Door Company in Chico after reading their charming story online. I had a few questions and, of course, needed a price quote. So I stopped by the shop and was a handed a business card and instructed to fill out and return a form for a price quote. No problem. But filling out the form raised a few questions, so I called the number on the business card. It took two voicemails and a text over a one week period to finally get a response from someone. In return, I received a text which contained an apology with a promise to call me that afternoon or the next day at the latest. Again, no problem. I waited patiently. "They must be very busy," I told myself. Another week passed. That promised "next day" call never happened. So I texted again. Long story short: no "live" phone call, but a series of back-and-forth texts trying to get my basic questions answered. (I even provided photos with dimensions to be clear.) During these exchanges I received only partial answers. What I did receive was mostly excuses (my kid is graduating...Monday was a holiday...we are swamped...with all that is happening globally...I'll check with my boss). And, finally, the real kicker was, "You may want to order without waiting for a price." Really? Order with incomplete information and with a BLANK CHECK? Still determined to give this company my business, (I know, I am either very patient or just stupid), I even resorted to begging: "please don't forget about me," I pleaded. As of yesterday, June 14, 2021, a full two weeks having passed, I threw in the towel and purchased a door from an out-of-town company where I was treated promptly and professionally. I had all my questions answered and order placed within 30 minutes! Unbelievable! So much time wasted with Advanced Door and their deplorable, amateurish customer service! Over the past two decades, my experience doing business with local companies, especially restaurants and retail "mom and pop" stores, tends to be a challenge when compared with the chains. Generally speaking, I have found chains to be more consistent in quality, tend to hire and train more qualified employees, while providing a more acceptable level of customer service. Still, I will always try to give my neighbors the first opportunity for my business before patronizing chains. I am very sorry to say Advanced Door is just another example in my continuing disappointment with local companies. There. You've been warned.

Showed up at the office with all details pics and measurements I needed to discuss my door…read morepurchase. Was handed a business card and .com list of door mfgs. This company clearly is not interested is single purchases or traditional customer service.

I have a home that is not in the Chico area. I have one fixed glass panel that has failed on one of…read moremy windows that I thought were Milgard but, turned out to be Alpine windows. Justin at Quality Windows and Doors was amazing when discussing what my needs for repair were. He took the time out of his day even though they don't service Alpine Windows to call Alpine and help with the warranty work for me. He has been very helpful, knowledgeable and friendly. I would definitely use this company if you live in the Chico area for your window and door needs. Justin was GREAT!

I needed a repair on the first garage door they installed. The staff were very polite & efficient…read more He was on time for the appointment, fixed it quickly & was on his way. He got to visit the three doors he replaced & we reminisced about the six inches of ice in front of one door they replaced one winter. 100% good! Lots of friendly energy!

Did a great job for us. These are the second set of garage doors they've installed in our home and…read moreeach time they've done an excellent service!

We are so happy with our new door conversion! Our main goal was to bring more natural light into…read moreour home, and it exceeded our expectations. The door is absolutely gorgeous, and the amount of light it brings in is even more than we anticipated. Diego completed the installation. He was such a professional and pleasure to chat with. Communication throughout the project was flawless, and everything went exactly as promised. We couldn't be happier with the final result and would highly recommend.

They are wonderful to work with. Very responsive and product is amazing. They even customized my…read moreiron door to match my entry gate. I love the various window and design options. I enjoy all light the door now lets in. The install was fast and painless. Thank you for your great customer service and beautiful custom product. Price is very fair. I get compliments all the time as well. I highly recommend!!

We bought doors a number of years ago to update the doors in our home from the 1980s. One of our…read moredoors settled years after the install and it wasn't latching properly. We called up Monika and her team to see if they could come help us adjust it so that it would close properly. Not only did they come out the same week, but they did the adjustment for free! Amazing service!

My closet doors are installed, but I wish they weren't. My wife and I were promised custom closet…read moredoors with 3D laser measurement. When the installer arrived to take the measurements, he pulled out a tape measure. Confused, we followed up with Monika and were told that the 3D technology is only used for customers with swing doors. My contract specifically said that laser measurement was included, but that wasn't delivered. Install day: - 1 door was painted the wrong color and had to be sent back - The 3 other closet doors were hung crooked - The installer damaged my floors by screwing in guides rather than using the adhesive option we were promised and left gashes in the flooring when bringing the doors in - A 4.5" unfinished trim board (which Monika never discussed with us) was installed across the top of the closets When my wife asked the installer about these concerns, he blamed Monika for not communicating with him better. While he did apologize for the door being the wrong color, he tried to convince my wife that screwing the guides into the subfloor was the optimal approach and that our flooring contactor had lied to us when they suggested not to screw into a floating floor, but he agreed to come back the next day with adhesive to fix his mistake. After sending an email to Monika documenting these problems, she offered to reduce our remaining balance and promised to send the installer back "until we were happy." Install day 2: - I called to check in on the progress and my wife let me speak with the installer. He skirted the issue of the crooked doors by blaming the existing closet framing. I acknowledged that my house isn't perfectly square and achieving perfection wasn't possible but I asked him to get it as close as he could. He responded, "I can see you're going to be meticulous about this so I can just leave the guide with the tape and you can do it yourself" - which felt like a complete lack of professionalism - The adhesive tape is clearly visible under the guides to cover the screw holes in my flooring that went unpatched - The doors are still not level with visible gapping - Sawdust kept forming as the doors were opened and closed because they drilled the door pull holes all the way through and forgot to put hardware on the interior holes. Hardware had to be delivered the next day to fix this issue. There was nothing that felt "custom" about this experience and it definitely wasn't a "one day" project. Monika made apologies, but that doesn't change the lack of quality in the doors, the misleading website claims, or the exhausting install issues.