I haven't been inside a Sam's Club for several years, probably 7 or 8 years, ever since I moved where there was a Costco. After my first Costco trip I immediately gave up my Sam's membership and hadn't been back until now. I'm visiting a friend in Ocala who only has a Sam's Club membership, not Costco. And the nearest Costco is a 40 minute drive. So I came here with her today. As soon as I walked in the store I thought, "Just an oversized Walmart." The store was clean and orderly but this visit reminded me of everything I like about Costco. I will say the Scan and Go option on the app is very convenient. read more

Have a serious hiring discrimination problem....I have three immutable traits that make it ILLEGAL for them to discriminate against me age, race and gender, but, they allow their hiring managers to ignore that. You get told by the interviewer usually a team lead that they are passing you along for approval to hire to the hiring manager, the hiring manager then declines your application. The majority of the employees at this location do not look like me and they make sure that they keep it that way. read more

It is a dump! I took my car through their car wash and they sprayed cheap yellow wax on my black car. Simple wax remover would not help because this crap was all over the car. It ran and created yellow streaks. I had to purchase a spray on wax remover to get rid of this crap. It costs big bucks to make my car look OK. WHY does Sam's Club put up with this BOZO? This dude is out to steal your money! read more

Well, sorry to say, not really good at all these days. We were once loyal Sam's Club members. Going there for everything. The people in general ( the staff ) started to change. The store , looking trashy, running out of items and don't know anything about where or when because you cannot communicate with them Or they cannot communicate. First, staff was rude to me. Then they were rude to my wife. But when they stoped me at the door. Acting like I stole something. Asking me if my receipt was fake....... That was it.... I had to tell that jackass, you have 30seconds to figure it out. I'm past the point of payment. After we just spent 800$. No way. So, don't waste your time with lowlifes that act like that. If we were dirty or looked a certain way. I could understand a little flack. But, Polo shirt, jeans, sperrys, gold chain , watch. Na , I can't see it........wake up Sams. You will loose it all if that's the best you can do. Needless to say, we don't shop there anymore. If we do, it's rare. read more

Miss Brenda was so very kind at the customer service desk while she directed us where to pay for our Sam's Club membership renewal. While there was a long line to be waited on, she remained kind and courteous to each customer and made the line move as quickly as possible. Very much appreciated! :) read more

It's not your standard Sam's Club! Great selection with competitive prices. The parking lot is probably the worst part of it though, and we've never been able to stomach the line at the gas station. But the store is fantastic. Very clean and stocked shelves. Using the app on our phones, we can fill our cart and check out without having to wait in line. read more

Good prices and services staff are very nice. A lot speaks spanish. Love to buy there. The staff are the petroleum pumps are incredibly helpers. read more

Im not surprised to see a 2+ for this place. They are pitifully slow, even during the off hours. The prices are not all that great and so far Im disappointed by the quality of almost everything I've bought of their own brand & have returned about half. It's worth the drive to Orlando for Costco if you really want to shop. read more

The lines in this place are ridiculous. The staff don't seem to care. The line for the customer service has 30 people in it at any given time and you can count on standing in it for 45 minutes. They can't use common sense and make a different line for returns then there is for getting credit cards and picking up your products and obtaining new or continued membership services so they lump everybody together in one line at which time everybody stands there and waits and waits and waits. They easily can tell that Saturdays are very busy in this location but rather than bring on extra staff they just make everybody stand around and wait The inside is just the same as every other Sam's Club it's not better, it's not worse. The prices on somethings are better than the store, the prices on other things are not. You would think that if you're paying to shop at this place they would hire enough people to handle the business that they have but clearly that's not the case. You know there's a reason when a place gets two stars and their history shows the truth here. read more

I like this Sam's club but disappointed by this incident. One week ago I purchased a box of blackberry which turned out to have mold covering 80% of the fruits. I threw away the box but saved the receipt. Today I was told by the cashier that I could get a refund from the membership service desk. After a long wait I was told "No, you need to bring the fruits". I think most working people come to Sam's club on the weekends and most people don't save any rotten food for a week for refund purposes. I don't know if this is the policy here? So please keep this in mind when you shop here. read more

Sam's Club - The unhappy rotten blackberry - Tires Near Me - Ocala, Florida

Always will be a fan of Sam's Great selection of everything & then some. Every day Big ass rotisserie chickens under $ 5.00. Great prices on automotive services, tires etc.., Great prices in their optical department. Consistency whether I shop Sam's Ocala FL, , Lady Lake or Scarborough Maine. I also wish Costco was nearby. read more

I'm glad that Ocala has Sams but I'd much prefer Costco. Food: dry goods, not the brands I like best, frozen selections are more sports bar type offerings, fresh produce is passable. Rotisserie chicken very disappointing. Meats... hit or miss. Bakery- sad. Did I mention I really miss Costco? Better brands, much more extensive selections, rotisserie chicken to die for. Apple pie like heaven. Now I'm really bummed out. Sam's- Toilet paper and paper towels are good. read more

I mean can you really beat Sams Club $1.50 all beef hot dog?!? Fresh & fast! I know you were probably expecting a review on the store itself, but I really love Sams Club cafe area. Cheap snacks to get you by! Makes the membership worth it read more

Sam's Club - Hot dog - Tires Near Me - Ocala, Florida

This is a great "stock up" store. The C/S staff was thorough & patient. Once you're all set, get there at "off" hours to avoid the cart crushing crowds! Save on most items including gas. read more

Admit it-you know you aspire to be but will never be Costco. This is Walmart on steroids, after all. What could you possibly expect? These crappy stores have beat us into submission. We have reached the point where we allow bad service to continue and call mediocre service great. Sam's fits nicely into the niche of selling you more than you need for a price that's slightly below, the same, or higher than other stores. We drive further to get here which increases our costs and we pay membership fees, all for the right to stand in line on the way out to prove we purchased all the things in our carts. That's a good thing with the thieves I've seen in these stores. Try contacting Sam's outside the store. Try to get help inside (remember? It's Walmart on the roids). Grumpy cashiers, thieving customers (yes, they get dinged for this), average prices....why do I go back? Well, it's 2 hours closer than Costco. And sometimes I drive the 2 hours. Some of their products are decent quality but don't tell them I said that. Otherwise, I'll get 10 more emails and Facebook ads about going to SC. read more

I have never been able to compare the shopping experience to that of Costco, but with no other Ocala options, I have been a member since I moved here. This store is always out of stock on one or two items that I regularly buy and the order online service is a joke! I have NEVER once picked up my complete order at the time promised and I inevitably wait longer for my order than it would take to do the shopping myself. Yesterday's order was supposed to be ready between 2 and 3, yet I didn't get the email that it is ready till almost 6:00. Costco, get your act together and come to Ocala! Sam's will be out of business here in a month. read more

The parking lot and gas station is completely out of control. There are no employees present, AT ALL!! Cars bumping into each other in the gas line, traffic isles completely blocked because of the gas station. Traffic backed up well onto the main road, causing that to back up. It's ridiculous read more

Sams Club is great but the Headquarters are obviously Not doing there job on Listening to their customers bc I have went inside and the management team has informed me that many customers have already told Headquarters about the revolving problem and their not responding to doing anything about it. All they have to do is shutdown the side of where the Hotel is on the side of cars coming in and just lead cars going out and then it would be a Smooth process. I mean cmon Headquarters get it together this isn't rocket science ‍ read more

Have been a customer of Sam's club for years. Not totally Sam's club fault but I was traveling and forgot my extra contacts. Trying to get prescription transferred a nightmare and not sure why they would not help. Got the feeling it just to much of a problem for them. read more

Today was a disaster gathered all my groceries and supplies to find out ALL REGISTERS were down and you needed to download SAM's App and pay online can't do that w/o internet! Do not pay for ANYTHING on line! So left w/NOTHING Today!!!!!! read more

I stopped in here on 12-31-2018 for a few items. I picked up some chips, pineapple fruit cups and some cherries. I can't find the cherries in VA, so whenever I am in FL, I pick up a bunch. The store was clean. The check-out was efficient. The bathroom was clean, but there towels to dry my hands were no where near the sink. I managed though. The parking lot was full and several cars were poorly parked, but I guess Sam's Club can't control how their customers park. I will be back....when I run out of cherries. Thanks for always having them. read more

Bakery has no customer service skills in Ocala. Why is a cake from cupcakes so hard stating they don't do pull part cake. Ridiculous she didn't say sorry seemed more upset I even bothered to asked. Rolling her eyes...I thought Sam's club would have better standards. Nope not here I respect my elders so I just agreed to take my business elsewhere and not waste my time on someone who doesn't want to work. read more

Lots to see and buy. Customer service was great. Recommend business! Our first time in the store and definitely not last.

Clean store. Organized. Everyone was wearing masks. Food is constantly rotated. Checking out is easy. Great experience overall.

Store is great, however the deli is never open whenever I visit. I like to take home the pizza for the family. Last three times I shopped they were closed. If they can't get the help, then close it for good. read more

I'm going to just say this I'm beyond irritated and disgusted with the the Cashier Angie took it UPON HER SELF TO SCAN HER OWN MEMBERSHIP CARD FOR MY ORDER While I was trying to get my OWN MEMBERSHIP TO LOAD without my acknowledge so after she scanned a few items, I asked her how do I go about getting the order switched over to my own membership that is when she informed me not to worry about it, that she had scanned her own membership OH HELL NO THAT IS BEYOND POOR CUSTOMER, SERVICE, AND UNACCEPTABLE It makes me wonder how many other customers has she done this to to earn our points I myself had almost a $400 order so after it was all complete I made a manager aware, wondering how we could get this off her membership and moved over to mine. I was told that it's too late there's nothing that can be done. I absolutely do not agree with that, and will be going to corporate. Over this cause there should be disciplined for her actions. As the manager stated absolutely, she should've never of used her own membership for my order. She was doing it just to be nice. In my eyes that's not nice that is stealing. And then wanted to bribe me with a $20 gift card for Sam's Club I am not satisfied, and I am going to corporate to get this resolved. My order will not go on her membership so if you are ever in Sam's Club in Ocala Florida, do not go to the cashier Angie so unfortunately, I have to give this a one star or it will not let me post my review, but in my eyes and honest opinion, she deserves zero you know in my honest opinion, I think very highly of Sam's Club, but from this cashiers poor judgment, it's really making me think about ever returning and I truly enjoy Sam's Club read more

Since I started my membership we have not had any issues, price of gas is the best in town, it is busy because is the only place that offers the lowest price, but is pretty organized. The store is clean and well organized. The only issue is that most Of the items are only of one brand name. Service is good. read more

The store was dirty and very low selection of food. If you have A large family And want to buy in bulk don't expect to do that here. They still limit you on what you can get. They Didn't have any hamburger or sausage. The staff was too busy talking to each other rather than helping you. read more

Horrible management, very few people working. And the few that actually are can't possibly keep up from and compensate for the ones who aren't. read more

This morning I stood in line to return a item I bought stood in line for 20 minutes a Spanish woman that said she couldn't speak English that was a lie she spoke good English on her cell phone well anyway the person that suppose to be taking care of me stop everything to speak Spanish to this woman which I thought was very wrong I stood in line and waited my turn she should of took care of me first then took care of thenSpanish lady then threw my receive at me and said here never explained to what she was going to do refund me or give me cash I been a costumer since 2001 I'm thinking of never renewing my membership card after that talked to the manager about this he said he knew who I was talking about and he would take care of this problem which probably never did read more

I tried to get a set a tires installed on my 2000 Tahoe it has factory GM accessory wheels on it so they would install the tires after 2 1/2 hours they said because it wasn't the factory wheel but it was the factory GM assessor he will even says Jim on the wheel it came on the vehicle when I purchased it the manager could've cared less told me to take my money and leave so I got a refund and I will take 10 days to credit my debit card back I would never buy tires at Sam's I have been a member for over 20 years and thinking about canceling it read more

We presently belong to Costco. When we moved to Hernando FL found there were no Costco s close by . We were in Ocola yesterday and decided to stop at Sam's . My husband worked for a company that had their plant in Arkansas . He said SAMs club down there were spotless and so clean . We could not believe how filthy this SAMs club was . He went to use the restroom in back used by employees ( one in front was closed ). He could not believe how filthy it was . We were told we could get a guest pass at the register when we came in . When we got to register were told no we had to go to customer service . My husband went over there and waited in line about 15 minutes. There were 3 people in line and never moved in those 15 minutes. We decided at that point to leave . Even when we came in to inquire there was a discussion between the 2 women and their breaks . One was telling the other one she was told to go on break . The other women is saying ' I am not staying past 6:00'. My husband and I are standing here this whole time . This is not what customers want to hear or need to hear . There is nothing about this experience that makes me want to return to this location. I think one star is to much for this SAMs . Management needs to step up at this location clean the store and have a talk with the employees. read more

after trying multiple times to get a manager on the phone to let them know that the rotisserie chicken was very raw on the inside i got hung up on, i was told that all the managers were on lunch.. i guess its a secret manager lunch meeting.. i would have had no issues but they arent taking it seriously, the lady at the front desk said yah yah ill let them know..and hung up...very unprofessional read more

Very poor entrance , very ill conceived gas station layout also less selection and poor display. Very disappointed Ocala Fl.

The stores location is a real pain to get into or get out of. You can never get in the gas lines because there's no room for cars to maneuver. I really hate to Sam's Club in Ocala read more

Always good hot dogs great place for a gathering meeting your friends and have a cup of soda . Love this place, I am there 2 times a week.

Nothing but junk:: I just realized I wasted $40.00 buying a membership at Sam Club, their prices are lot higher than those at Walmart. Another thing is that Walmart have a lot of more and better quality products. read more

First time here. Found everything I was looking for at reasonable prices. Crowded, but everyone was moving at a good pace, so there were no congestion in the isles. Produce and meats were fresh. Food stall located in the front provided fresh and affordable food for a quick fix and the workers were welcoming and seen washing hands frequently and wearing mask. Only problem I had was, the parking spaces are too narrow and I saw many larger vehicles struggling to fit into spots. Overall, it was a pleasant experience. read more

I have been going on the website for weeks to order essentials. ( I am a 75 yr. old senior with immune issues. ) So in essence I do not want to go out. I wanted toilet paper, mask, paper towels and coffee. The website says "avail on line only" then when you add something to the cart you get an update that says out of stock! Wt.....heck. Really taking care of the seniors. HA a joke. read more

If i need to buy 50 gallons of laundry detergent and spaghetti sauce every week, I could justify the $100 a year Walmart tax. Pretty much everything else in this place is the same price as grocery and box stores within the area without the selection. I couldn't find what I needed and ended buying a bottle of wine and pizza. After waiting 10 minutes to check out and going through the shoplifter cop station , my pizza didn't get scanned and was directed to go back through the checkout process. I left the now unfresh pizza. I went to the grocery store nearby where the pizza was the same price and wine a buck cheaper. Bottomline: *I spent a $100 to stand in line, *Paid more *Got hassled by the staff. Save your money and shop the local stores since you will not get any savings for the cost and time. read more