Sales person was fabulous (Diane) Very knowledgeable and professional. Quick delivery and…read morecommunication was great. Delivery drivers very respectful and conscientious. And, of course, products are top notch in value

Ed was wonderful to work with. His follow up was and remains excellent! We definitely plan to…read morecontinue to work with him for more pieces. Babette's has great selection options in store as well as via catalogs - Ed was so helpful and really paid attention to our vision and gave great suggestions- we could not have been more pleased. We will be back for more !!

I would recommend Kent furniture to anyone their service is top quality. We had a problem with a…read morerecliner and call them and had someone here in 45 minutes to fix it. We are both disabled and for so thankful for their help

We recently moved to Florida and needed to furnish our new home. Went to multiple stores before…read morefinding Kent's. Can't say enough about the excellent "no pressure"sales experience. The store is clean , well designed and offers a variety of styles at reasonable prices. Brian and Kent were both very knowledgeable and helpful without the high sales pressure . The delivery team was professional and respectful of our furniture and home. This was a nice experience. Thank you Kent's Furniture !

Found this place taking a new shortcut to 27/441. I had seen the billboard with the horned dog,…read morebut had never noticed this place before. I did not find this place to be full of furniture bargains. For example, check out one of my pics, the glass table is scratched, and so is the arm chrome on the chairs, in a set that cost a grand. I also did not like that we were followed around. The person who greeted us bird dogged us, not right next to us, always at a distance, but never away from his sight. That stuff creeps me out. If I have a question or want to buy something, I will come get you.

Absolutely wonderful selection of furniture. Prices may be slightly high, but all the pieces are…read morequality furniture. The staff is friendly and helpful. If you decide to buy a piece, however, know that they prefer to have their movers bring the item to your home. If you decide against the movers and your furniture is missing something, scratched up, or not working, the owner is not very willing to make things right. If he does offer to make things right, it will be according to his timeline, not the customer. Integrity is doing the right thing when no one is watching. I know some special needs kids who could teach you a thing or two.

Almost Perfect Furniture and Home Décor had me curious the moment I saw the name. I walked in…read moreexpecting a treasure hunt of gently used pieces at thrifty prices, the kind of place where you stumble on a gem and feel like you won the day. Instead, I found a beautifully staged, high-end showroom with prices that sit noticeably higher than stores selling brand new furniture. It reminded me of walking into a place called Discount Diamonds and realizing the only thing discounted is your hope. Inside, there is so much motion and so many staff members floating around that it honestly feels like a Hollywood set being prepped between scenes. People adjusting lighting, straightening decor, moving props, resetting the stage. It's impressive to watch but also a little funny because you start to wonder who exactly the intended shopper is. Whoever that lucky demographic might be, it is certainly not me. They even have a cute holiday special where you pick an envelope off a Christmas tree and win ten percent off. Very charming until you open it and see all the conditions. Valid for this item, not that one. Not combinable. Not transferable. Not applicable to anything you were excited about. Still adorable, just... selectively useful. The best part is that I genuinely do enjoy this store. The style is gorgeous, the furniture is unique, and it's fun just to walk around and take it all in. I just never end up buying anything because the prices sit about three times higher than what I can find elsewhere. It's unintentionally amusing in the sweetest way. A store called Almost Perfect that is, fittingly, almost in my budget.

This place is epic! It's HUGE and offers so many items to look at. Some of the prices are a bit…read morehigh for consignment furniture so you just have to look at everything and you will find something good. I purchased a trundle bed and their customer service is fantastic. The salespeople in the store are attentive, friendly, helpful and they work with you on when you can pick your item up. You get 2 weeks to pick up your purchase before you get charged a storage fee which is fair. They load your vehicle with care. A definite place I plan to visit again.

Dan was excellent in explaining and demonstrating the value of inflatable mattresses with regard to…read morereleasing pressure off the back and shoulders and legs. Also, he demonstrated a partially split mattress to replace our current full split mattress. Extremely helpful and professional.

The Neo chair is an amazing experience! beautiful chairs and amazing experience with Roberta!read more

Clevon was very helpful with my selections. Very professional and considerate for my needs. Thank…read moreyou Clevon.

I want to recognize three exceptional associates at City Furniture who turned what could have been…read morea disappointing situation into an unforgettable customer experience. Kellie Redman at the Lady Lake store went above and beyond to help me find a specific piece of artwork I had my heart set on for my new home. She found it at the Ocoee store on display as it had been discontinued. The manager Matt Miceli was going to Orlando and he stopped on his way to get this art and drive it to Lady Lake the following day for me to pick up at a much closer store. I loved this so much I wanted another one as it would be perfect in my guest bedroom. However, this was discontinued so there was only 1 showing in Florida. Kellie didn't give up--she called and emailed multiple City Furniture stores throughout Florida in an effort to track it down. One of those emails reached Shannon Gazzier at the Sarasota store. Shannon located the artwork, immediately contacted Kellie, and made sure I was able to purchase it. Since Sarasota is nearly three hours away, Shannon went even further by offering to have her husband meet us closer so we could pick it up. That level of kindness and dedication is something you simply don't see every day. Because of Kellie, Matt and Shannon's teamwork, persistence, and genuine commitment to customer service, I was able to get the perfect piece for my home. They truly went above and beyond, and I will never forget this incredible experience. Thank you, Kellie Redman and Shannon Gazzier and Matt Miceli for setting the standard for outstanding customer service. City Furniture is fortunate to have associates like you, and I will absolutely continue recommending City Furniture because of the exceptional care you both provided.

Awesome finds. Reasonable prices. Nice clean store. Ample parking and nice staff. They seem to…read morerotate the inventory adding to a pleasurable revisit.

I have tried to call them numerous times and each time a woman answered the phone "hello" in a very…read moreabrupt, and annoying tone. I asked to speak to someone about consignments---she said nothing and put the phone down next to where she must have been working. I could hear the transaction and conversation. And then she hung up the phone--and I called back three times with same results. I am going in to speak to the manager. BTW -this is facilitated by my church. I have donated so much to this store and encouraged others to do the same. My question was regarding consignments. I hate that I felt I needed to share this experience.

Had a very nice shopping experience. No pressure, yet the salesperson Bryan Flaherty was available…read moreto answer all my questions. He went out of his way to locate my item in the warehouse for easy shipment. I'll be back!

Babette stands behind their products. When the legs on my recliner chair started to lift at an…read moreangle I worried that the chair may have to be scrapped. I called Babettes service department & they scheduled a service technician visit for the following day. After inspecting the chair, the technician said one of the mechanisms was bent. He ordered the replacement part & two weeks later Thomas, their technician came back to install it. He did a great job & the chair works perfectly. I love the fact that there Babette's service department stands behind their product.

If I could put 0 stars I would have. Bought Almost 9…read morethousand dollars in furniture from this store and paid by credit card on April 10th, 2017. It is now August 14, 2017 and we have half our furniture. We had a gouge in bedroom set foot board and that was replaced in a timely matter. We had to have the dining table replaced because it came in flawed and that was also done in a timely fashion. We are still waiting for a nightstand to complete our bedroom set, we were delivered the wrong entertainment center and it too had a damaged door, and we are still waiting for an electric reclining sofa that was promised for June 23rd delivery. The owner is frustrated with us??? His wants to cancel our items that are nbot yet delivered (over four months now) and charge a restocking fee!! Have not received any money back although he said he would mail out a check (three weeks ago). If you buy from this store make sure you do not pay up front

Don't buy it if you can't put your hands on it. When we bought our bedroom set we were told that…read morethe chest was in the warehouse. When it wasn't delivered with the rest of the set, we were told that it was on order. It would here in 2 weeks. Over three months we were given every excuse imaginable. Eventually we chose to take a replacement chest, that didn't match, just so we wouldn't have to deal with Mr. Payne anymore.

My husband and I spent more than a month researching washing machines after our 5-year-old…read moreWhirlpool died. We decided on a Speed Queen as they get the best reviews for longevity. Today, we decided to bite the bullet and head out to stores that claimed to carry Speed Queen. Best Buy lists them on their website but have none in inventory. You'd have to order them and wait for delivery -- one to 2 months. Same with Home Depot. But, Ken and Kerrie's had a set in stock -- they were actually less expensive since they didn't charge for hauling away the old set and included hook-ups. But best of all -- they delivered the set to our home three hours after we swiped the credit card. Tonya handled the transaction and was so pleasant and extremely helpful. She warned us that the Fruitland Park stored doesn't service the machines but -- that's no difference from Big Box stores. We bought a washing machine and dryer, had it delivered and installed and I'm already on my third load of wash -- all in less than seven hours. As a sidenote, the last time we ordered an appliance from Lowe's, the company set up a delivery date -- and did not deliver -- THREE times over the course of two weeks. Our experience with Ken and Kerrie's (and Tonya along with the pleasant deliverymen) is ... pinch us... we can't believe what a smooth transaction this was!

A couple months ago I purchased a Speed Queen washing machine for over $1600. The owner said this…read morewas a commercial grade machine that would last for 15 years. It has lasted a couple months and now it isn't working right. It keeps spinning. When I spoke with the owner she told me to contact Speed Queen directly. They don't answer the phone. I went to their website and searched for local places to repair this machine since it's under warantee. Only one place will service our area and they can't come out for almost 2 weeks. Their driver/repair person only comes to our area every so often. I just called the store asking for help and spoke with someone who was very rude. It wasn't the owner. She told me to contact Speed Queen even though I told her nobody is there to help. She is unwilling to help me. They made their money on this sale and don't care about helping me now.