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El Paso, TX

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Sam's Club

3.4 (31 reviews)
Closed • 9:00 am - 8:00 pm

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Patrick D.

Today is mayhem at Sam's Club the place has been virtually invaded. As a result lines are super long. Even for the self-check in option. Healthy choices are limited as compared to Costco. The Cafe offers pizza, pretzels and frankfurters discounted. They have a great nuts section with some unsalted options. So, always a great way to save money when you are on the Westside.

Ready for Christmas
Marie G.

Oh boy- I am not ready for Christmas!!!! I am planning to spend this Labor Day Weekend putting away my summer stuff and bringing out my fall decor...please let me enjoy fall! I remember growing up, Thanksgiving was a season complete with their own decorations of leaves and dried multi colored corn husks and mesmerizing table settings. I just don't want to let that go! On this trip to Sam's, I filled my car with gas at the best prices in town- about ten cents per gallon cheaper than everywhere else. I picked up fresh produce at great prices and a huge three pack box of Kutchers pumpkin pancake mix! Oh yes can you smell them?!!! I only gave it four stars because the one item I came for- disinfecting wipes- was out of stock even though the website led me to believe otherwise.

Receipt for damage

I bought a battery for my GMC 1500 pickup and had it installed. It took almost three hours to have it installed. A month later my truck wouldn't start or kept failing. I took it to the dealership to have it looked at. They determined that the battery had been installed incorrectly. They said that the positive cable from the under hood fuse block to battery fuse block was loose and caused the terminal to melt a hole on top of battery due to overheating. This caused a hole on battery top. This resulted in excessive voltage drop so the had to replace the positive battery cable, the negative battery cable and battery junction box. I also had to buy a new battery. Total cost was $1,352.80. I took the battery back to Sam's and returned it for a refund. I complained to the manager and told him that the incorrect installation was their fault and was very costly. I told him I felt they needed to do something to make it up and he said he would sent message and to corporate but as of today I have heard nothing. Very disappointed.

Part of outside line
Lisa A.

I caved in and finally got a Sam's membership card during the Coronavirus pandemic. I figured it was a good idea. I could get bigger portions of food and avoid going to the stores for longer periods of time. If you get a plus membership, they deliver most items to your home for no extra charge. They sent a couple of items I couldn't find at the store like my bf's Monster energy drinks and my puppy's dog food. He's so freaking picky with food and prefers human food. He'll usually only eat Cesar brand dog food. Lately, they've been limited on meat and cleaning supplies...and of course toilet paper! They've also had less dates for grocery pickup. Even if you pickup groceries, you still have to get in a line to go inside the store. They were backed up so my order wasn't ready until a few hours later. I get it. Everything has been a mess lately. Overall, most of the staff was kind and helpful. You could tell some were miserable and didn't want to be there. I understand that too. Sometimes we all have to do things we don't want to do. This location seems like it's smaller than the one on Pellicano. I plan to go again soon!

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5 years ago

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2 years ago

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4 years ago

Been shopping at this Sams off Mesa in El Paso for 20 years and it's been great service, great products, great quality every time.

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9 years ago

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14 years ago

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14 years ago

Good prices great bakery, lowest prices on gas

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11 years ago

Good hot dogs for when your on the run . Nathan's beef Frank's are good for a snack to re energize your self for more shopping !

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Review Highlights - Sam's Club

“Sam's is a great place to buy in bulk, but their gas stations usually have the lowest prices per gallon.”

Mentioned in 3 reviews

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Situated on far West Side off of Doniphan resides El Remate Discount which is a liquidation side…read morewhere you can grab some solid deals. The way to succeed here is having a bit of patience, a will to search, and to just go with the flow. What's pretty fun about this place is that you can grab some high dollar value items if you put in the work. El Remate is closed on Thursdays as they reset each week with new inventory. Depending on the day you go determines how much you spend. Fridays have the newest inventory and every item, I MEAN EVERY ITEM, you check out with is $8 a piece. The payment schedule is as follows: Friday $8 Saturday $6 Sunday $4 Monday $3 Tuesday $2 Wednesday $1 A few things I learned while here. Please respect their policy of not opening boxes on the floor. They have a dedicated room where they'll open it up for you and if you don't want it they'll retape it. The organization is that there is no organization. I did notice more home and tech accessories were towards the left of the store. Bulk food and drink items were in the back of the spot. Looo for the very back wall to the right and you'll see them do pop-up drop offs of various crates. It's a pretty fun way to score some deals. I even found $60 tempurpedic pillows for my king bedroom and got a set for $20 plus a wide variety of other goodies including a whiskey smoker set and a 20lb kettlebell.

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Absolutely the best! Even though I think this is a big online site, we live locally and one of the…read moremanagers often allows us to buy locally since we are only about 5 miles from their location. I've been dealing with them for about 8 years now since I bought my home back in 2018. They are always the best and the fabrics are honestly out of this world stunning! A special thanks to Brenda who was such an incredible help with the measurements. I have never measured a sofa before and Brenda guided me right through it! Fast forward, my sofa got delivered yesterday from the upholsterer who did the sofa for me. I somehow found the perfect fabric, it is beyond stunning and exactly what I had wanted! The upholsterer commented on the high-end fabric and before I could tell him where I got it, he knew as he said he gots a lot of locals in the area buy from them directly! I know everyone is not local but for me it's amazing as I literally live less than 5 miles from them. You won't find better than them, the fabrics, service and pricing are honestly unmatched - I'm thrilled again and the sofa came out so amazing - thank you for everything and an extra special thanks to Brenda. She was a huge help and she provided such great advice! I'm very happy again and I will continue to recommend you so highly :)

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Walgreens

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I placed an order for my medication on September 29. It was supposed to be ready within 1.5 hours,…read moreat approximately 3:00 p.m. However, by 7:00 p.m., the website still showed that my prescription was not ready. At the same time, my area was under a hurricane warning, and the river near us was overflowing. I did not feel safe driving in those conditions, as I become very anxious when driving in severe weather. I noticed that delivery was available and that I should receive my medication by Friday. I had enough medication to last a few days, so I felt this was the best option. I also felt that using a delivery service would be safer than driving my own vehicle in those conditions. Friday came, and my medication had still not arrived. I contacted chat support through the website, but they were unable to help, so I called the pharmacy directly. I was eventually connected with Arletta, a senior technician. Unfortunately, I have rarely experienced such rude and dismissive customer service. Her attitude was so upsetting that my husband became extremely frustrated and ultimately had to leave the room toward the end of the conversation. When I asked Arletta where my medication was, she told me that USPS had never picked it up. I asked why, since USPS is presumably at the store regularly, my medication had not been given to them. She responded that she did not work for USPS and that I should contact them. I explained that I needed my medication and asked whether the pharmacy could make sure it was picked up the following day. She told me that it might not be picked up until Monday. I said that I understood, but I also wanted a refund for the delivery service since the medication had not been delivered as promised. At that point, her tone became even more hostile. She said, "Your medicine can't be that important because you didn't pick it up." That comment was completely inappropriate and deeply upsetting. The circumstances surrounding my decision to use delivery were not a matter of convenience; there was severe weather in my area, and I did not feel it was safe to drive. I then asked to speak with a supervisor and was told that no supervisor would be available until Tuesday. I understand that delays can happen and that the pharmacy may not have control over USPS. My concern is the way this situation was handled. I was simply trying to obtain medication that I needed while making what I believed was the safest choice given the weather conditions. Being spoken to in such a dismissive and disrespectful manner was unacceptable. I am asking that this interaction be reviewed and that someone from management follow up with me regarding both the delayed delivery and Arletta's conduct during our conversation. Customers who are seeking help with their medications should be treated with patience, professionalism, and respect.

Sam's Club - tires - Updated November 2026

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