I needed a quote for dry cleaning a king-size comforter. I called three local dry cleaners--two…read moreprovided reasonable estimates over the phone (around $40-$70). This one was the only place that insisted I bring it in to 'see the size and weight.' I drove over with the comforter in a plastic bag. While I waited at the door with the bag in my hand, the guy glanced at it and quoted $85 on the spot. It felt like a waste of my time, especially since the other quotes were significantly lower and given remotely. I ended up going elsewhere for less than half the cost. It would be helpful if he could've asked the right questions and quoted over the phone.

Stopped in to get a quote on sewing a couple of detached belt loops on a pair of Levi's 559 jeans…read more He said 15 dollars each loop. So that's 30 dollars for that pair. Then I showed him 3 other jeans that needed minor repairs and he quoted 25 dollars each so 50 dollars plus each. So I asked for a package deal and he wouldn't budge so I had no other choice but to turn it down. I'm not cheap, I just hate people that talk down to you like you don't matter while they try to rip you off. Especially when new ones are $35-45 a pair. I guess not everyone in Norco is nice and definitely do not give any kind of breaks to a Senior Citizen. I hope their cleaning services is at least satisfactory. I found someone else that does this work on the side and they are doing all for $100 cash. I'm glad there's still decent people out there. I wish there was a zero star option on here.

Anthony, You're…read moremistaken. I did not inspect the garment--I trusted you did a professional job, paid, and left. Had I looked closely, I would have asked for a refund right then. I took the suit to another tailor, and she was shocked at the quality. She said it looked like a dry cleaner's work, not a professional tailor's. You offered to redo it--but after seeing your work, I was not comfortable letting you touch it again. I asked for a refund, and you refused. I also requested my other suit back, which shows I had already lost confidence in your services. At the end of the day, I paid for professional tailoring and did not receive it. Now I have to pay someone else to fix it. Next time, if you're not capable of doing the job correctly, just say so. Don't take on work you know you can't properly complete.

Very friendly and professional. I had an alteration done- a large LA Dodger patch in the back of my…read moreDodger Jacket. I'm appreciative for the work done

Great customer service. Had a dress altered at the last minute for a wedding I was attending. The…read morework was beautiful and pricing was reasonable.

Been coming here for years now and I have always had a great experience. My clothes were cleaned…read morewell and looked fresh and neatly pressed. Turnaround time was quick, and the staff was helpful and courteous.

Huge wifey fail ‍ -- I thought I could spot clean my husband's $400 suit and nearly ruined it. I…read morerushed over to Ontario Cleaners, and they took care of everything right away. I can't tell you how relieved I was when they called to say they had completely undone my mistake, just in time for my husband's business trip. They truly saved the day! The quality of their work is amazing, and the turnaround was faster than I expected. Ontario Cleaners has definitely earned my trust, and I'll be back again for sure.

The nicest people, who happen to be the best cleaner/alteration shop around. Hands down. Very…read moreaffordable and fast.

I tried Lucy's cleaners out for the first time after dropping in to ask some questions a few times…read morewhile going to the barbershop next door, the guy that I've interacted with on multiple occasions has always been very nice and helpful. I went in to ask about getting a few of my work shirts altered and it was super easy, I didn't need to wait for a specific person to be there to take the measurements which I've run into before and with a busy schedule that can be tough, so this was very convenient for starters. They made the alterations for me and when I went to pick up and try on they came out great! I will definitely be back for my alterations in the future. Haven't tried out their actual dry cleaning services yet but that's next on the list. Highly recommend for alteration needs great prices as well!

I took a pair of slacks from a suit I wore for a funeral from the previous week. I had pricked my…read moreknee on a rose thorn bush and a fair amount of both fluid and blood soaked the knee part of the pants. I checked Yelp and found this highly rated dry cleaner. The first time they ran it through, the stain was still there. They ran it through again, and the stain was completely gone. I was very happy as this is my favorite suit and I didn't want to throw it out. Thank you Lucy Cleaners for taking such good care of me.

first time visit, and they ruined my dress. I took the…read moredamaged dress back the next day to complain, and the lady behind the counter told me the young man who took my order was new and should have told me that the dress may be ruined if dry cleaned due to the material. when I told her I was not warned of potential damage when I dropped it off, and when I picked up all the clothes from him, he didn't even mention that the dress was damaged, even though there's a note, from the cleaning crew, attached to the dress to 'inform the owner of damaged dress'. I saw the note after I got home and found out the dress was completely ruined. She told me she'll ask her manager to call me and gave me her manager's contact number, and said that typically I will get a refund for the damaged dress. I never received any returned call from the manager. when I emailed her manager and left several messages with the manager, it was not returned. after 2 weeks of no response from the manager, I ended up disputing the charge with my credit card company (thank goodness I used cc). bad service, bad quality, definitely NOT going back!!!!!

I'm extremely happy with the service I received. Two buttons popped off the cuffs of my favorite…read morejacket, so I called ahead and a woman answered promptly and confirmed they could help. I stopped by a few minutes later, they took my contact info, and about an hour later I received a text saying the repair was complete. When I returned, the staff member (a brunette with long hair) told me that not only had she reattached the two buttons, but she had also reinforced the other two at no additional charge. I was genuinely impressed by her attention to detail and professionalism. Highly recommend!

My washer broke down a few days after I got my new puppy. With a puppy to take care of and train I…read morehad no time to go to the laundromat. So I decided to try pick up /delivery wash and fold service. The first company I hired cancelled on my at the day of the pickup stating I was just too far even though they told me they could go to my location with an extra $15.00 charge. I did a last minute search for another company and found Lucy's. I spoke with Seranna on the phone and even though I was located outside their delivery range , she asked her boss for approval which was granted. My order was picked up promptly and returned clean and neatly packaged. I was very pleased with the efficient and professional service .

Lucy's laundry was awesome ! They picked up my laundry from my house each week. It was brought back…read moretwo days later washed and folded neatly. The pricing was very reasonable for the work that was done. It was brought promptly back by their very kind and accommodating drivers. Customer service overall was great! I always tell everyone about this great service. Lucys Laundry service really helped simplify my life.

Very affordable pricing on their services. I go here to alter & hem all my slacks. They come back…read moreperfectly hemmed and stitched. Owners are very friendly and will make sure your request is fulfilled.

This service was rushed because I had a weeding a week out and they were so nice and…read moreaccommodating.Especially Christina she was such a girls girl. Very nice business will definitely will be coming back!!

They provided quick and excellent service. The staff was helpful and friendly. Their prices are are…read morevery competitive.

I do not recommend this place it takes very long to get just something hemmed and the service is…read morebad I will not return here again

This place is the best! Super clean, plenty of washers and dryers and affordable…read more My husband travels a lot so finding a nice clean establishment like this is refreshing.

Very clean and all the machines appear to be working. It is very convenient using the tap cards…read more You can keep one card and add to it as needed on your next visit.