Premium Plumbing had come highly recommended from a family/friend, selecting this company over four…read moreother cheaper plumbers. I contracted them in Dec 2025, then didn't get started until late March 2026, finishing mid-April 2026. What was estimated as a 3-day project, turned into a 4-month nightmare. The horrible communications, terrible customer service and their quality management practices are non-existent. What they had in abundance of was excuses. Shifting the blame onto everyone, accepting themselves. They used a subcontractor (Apex Plumbing), who was just as bad as the parent company. A major red flag that I ignored was the subdivision of their company, which denotes their "grab the money and run" tactic to avoid liability and accountability, if & when they are sued. Although I expected some damage to the backyard and minor delays (city permits). I didn't imagine, nor was I informed that my front yard would also be destroyed due to their poor planning & incompetence. Despite my patience, tolerance, and civility, which were all taken for granted, by these dishonorable, callous, and unprofessional people who were only interested in fleecing the limited money from a disabled USMC veteran caregiver on a fix income in a bad economy. The sad reality is, had I gone with any of the 4 other companies, not only would they have finished faster. But I would have gotten the same quality of work for a fraction of the cost. In the end, because of the inconvenience, bad service, damage, disrespect, and many delays, etc..., Just a few of the many problems experienced, in addition to the 4-month delay, was installing the wrong septic tank. I ordered and was paying for a 1530-gallon tank, but they were going to install a 900 gallon. I got this unethical switch before it was too late. But that then delayed the job another day, on top of the delay because they took Monday off. Then they failed to provide me with the permits, & breaking my concrete patio floor in the backyard, again because of their poor planning. Then they were going to leave the job, with an obvious crater (from where the septic tank/drainage field) in the backyard because they had started late in the day and didn't want to keep returning to properly cover the ground with the dirt that was extracted from the backyard but was relocated to the front. To get anything done properly was like pulling teeth. Don't get me started on their countless lies and false promises. And I am leaving out all of the minor problems. Premium Plumbing only gave me a $500 discount for my troubles out of a $25k bill. If they had only worked as quickly in the service I hired them for as quickly as they issued the bill, then I at least would have been satisfied. But as it is, I am only very disappointed with what this company did and failed to do. In conclusion, I didn't get my money's worth from this truly disgusting immoral and godless company that I warn everyone to stay away from. Don't let what happen to me, happen to you--pick ANYONE but them or their subcontract Apex Plumbing. They cannot be trusted and their word, like work, is worthless.

Friendly service on a Saturday afternoon. I was thankful for the technician Paul that came out on…read morethe weekend and solved my mini crisis. I had to turn off the water until it was fixed, they were quick and provided great service. The office staff was friendly as well, and even checked after to make sure everything was good.

We discovered out 2 nd floor toilet was leaking. We. Called Everyday plumber and they came out to…read moreevaluate the situation. Essentially, we discovered the leak contributed to floor and wall damage. They recommended another company to fix that. The plumber did have us pay for the toilet, rebuilt flange and they said to call when ready to install the plumber.

While other work being done in home decided to go ahead & have flappers on 3 toilets replaced due…read moreto one of them not closing properly causing water to continually run. I do like family owned businesses so called this plumbing service. I tried to get some type of pricing up front to know whether to continue call. I used the flapper issue as an example knowing cost of parts & labor from other sources. After trying & trying I could not get any kind of example range. I went ahead and Cole came out. As stated I knew the retail cost of parts would range for 3 toilets about $100-$175 or so. I could not get any info on labor charges b4 Cole came out. The work order was already typed up. When they say they give the price up front - NO! Not until worker in home. After taking time to move things to make easy & waiting when they say up front the work order was already priced out for $800 - to change flapper parts in 3 toilets when wholesale parts would be less than what retail was. It was a hassle to "haggle" for lower price - after he made big production about talking with manager, came back. We had to haggle some more. Cost? $600!!! Extreme. I know how to change flappers but due to a recent injury & other things going on, just didn't want to fool with it. I think is a rip off when unable to get pricing up front - even a range of pricing would have helped. I WOULD NOT HAVE GONE WITH THIS COMPANY had I known it would have cost that amount of money for only about 2 hours. When finished with toilets he took more time wanting to see water softener & water heater. Water softener maintenance had just been done. Plans were already in process for water heater. I guess all this production was to "justify" time in order to charge $600. There was no breakdown of pricing even on the receipt. Spoke with manager. He thinks that once in home and reviewed with customer is "up front" rather than before worker in home. So the pressure on to continue. Otherwise I would have had to take another day during a very hectic time to try to contract with someone else and work our schedules out. I felt FORCED to accept. I DO NOT think fair not to have a ballpark figure knowing that would not be the final cost. Note: there was one other part used but again not an expensive part. The manager stated how this process is handled is "up front" because people don't always know what the problem is. After having house for a long time most of us know what the problems are. I explained I specifically stated the issues but still could not get an estimated cost of charges before worker came to home. Will I use this service again? No way! I felt as though I had been ripped off especially knowing cost of parts and for only two hours or so in home that included a trip to check out water heater and softener, haggle on price, and things other than the actual work. OVERPRICED. UNABLE TO GET ANY KIND OF PRICING BEFOREHAND. No breakdown of charges until in the home yet I had not been able to get this estimated pricing before came to home. Cole was pleasant & friendly. Would have been two stars had worker had not been as pleasant.

All hours plumber is a timely, efficient company that helped my residents use their facilities…read morewithout having any shut down. They came out after business hours without hesitation and corrected the issue within an hour. They are super friendly and explained everything. I highly recommend them.

We hired all hours plumbing to fix a leak in our shower. Ended up agreeing to $2,600 of work to…read morereplace two shower fixtures. They failed to replace the second one correctly and then refused to come fix it. I would never tell anyone to hire this company. Beware they do not follow their word.

Troy Joyce from The Goat Plumbing Company came out and did an excellent job on my bathroom faucet…read more He deserves a 10 star review. Excellent service! The plumber arrived on time, was professional, courteous, and quickly fixed my bathroom faucet. He explained the problem clearly and made sure everything was working properly before leaving. I'm very pleased with the quality of the work and would definitely recommend him to anyone needing reliable plumbing services.

Extremely Disappointed - Ineffective Service and Exorbitant Fees…read more We hired The GOAT Plumbing Company based on their strong online reviews, but our experience was thoroughly disappointing. 1. In November 2025, a technician attempted to clear a clogged sink drain in our guest bathroom but was unsuccessful, stating nothing more could be done. Her only solution was an expensive main drain descaling/jetting service quote for $1,500 to $1,700+. Six months later, we hired a second plumbing company. They successfully cleared the blockage for just $175 using a standard drain snake--the exact same tool GOAT's technician used unsuccessfully. The costly $1,500+ jetting service recommended by GOAT would have been completely unnecessary. 2. Our total bill came to $533. Because the total was processed on a credit card without an upfront cost breakdown, we assumed the fee was primarily for the drain attempt. When I later checked the itemized receipt, I was shocked to find: * $83 for the unsuccessful attempt to clear the sink drain. * $450 in labor/fees to replace a toilet flush valve for a minor leak--an $18 part at Lowe's. Had we been quoted $450 upfront to replace a flush valve, we would have declined immediately. 3. I emailed the owner directly to detail our experience and give them a chance to address these concerns but received no reply. We take responsibility for not inspecting the emailed receipt right away, but the combination of inaccurate diagnostics, extreme price markups, and lack of customer support means we cannot recommend this company to anyone.

They arrive as scheduled, available for fast service and emergencies, and other stuff…read more They're like a good mechanic, will tell you what's really going on and will not try to over price or over so you Great service

I received a call that there was a leak at my condo. Originally thought it was Hot Water Heater,…read morebut turned out to be a pipe behind the wall. Called Elite Plumbing and they sent a Tech to investigate. Anthony diagnosed the problem, removed a section of sheetrock and repaired a 1 foot section of leaking copper pipe. I soon received a bill for $650, which I thought was excessive. As part of the remediation process, Anthony decided to remove the Hot Water Heater from the property!?!? When contacted to ask where the HWH was, Anthony responded that I told him to remove it! I would never have instructed him to do that. Very disappointed, and would not recommend this company.

Our plumber showed up when scheduled, was polite & professional. Dewey didn't seem bothered by me…read morehovering & asking questions as he worked. He triple-checked his work before he left. Although not cheap, his services were reasonable & less than some other plumbers in the area. We had our garbage disposal replaced & the wax seal on our toilet replaced as well.

we had a drain line blockage under our driveway and called Howie's plumbing for help. it was late…read morein the afternoon but Jonathan came and got the plug cleaned out. I've used Howie's in the past but will continue using them in the future.

We did not have a good experience. We are moving, the…read morehandheld sprayer in the shower wasn't working and needed to be repaired before closing. I called on a Tuesday, was told someone would call next day to confirm date and time they could come out. By Friday, I still had not heard from anyone. I called and they said someone could be out that day at 3pm. I called at 430pm because no one showed up. They said they had to reschedule for Monday at 10am. They arrived around 11 and sat inside the vehicle outside of my front door for nearly an hour. I called the office to find out what was going on and was told they were having lunch. Finally after 12, they knocked on the door. The problem was inspected for 5 mins and they said they had to go to Home Depot for a new filter cartridge. So I could have some idea what that part would cost, I looked on Home Depot website and it cost between fifty and eighty. They came back and it took them 5 minutes to install and 5 minutes to turn the knob and take pictures of water coming out of all 3 locations. I received the bill, if the part cost the highest at eighty, they charged me three times that costing me two fifty. I asked for a breakdown so I could understand exactly what I was paying for but the lady refused. 10 minutes of work and a part that costs eighty is NOT WORTH two fifty! As a frame of reference. We had a bad circuit breaker that went bad. The Electrician had to go to Home Depot for the part. Took 20 minutes to fix, they charged one sixty. No way the plumber should have cost one hundred more for LESS WORK. AND IF, they charge by time, I am pissed because that means they are charging me for them sitting in the truck for over an hour having lunch. UNACCEPTABLE! I will never ever use or recommend these people again.

We had a leak and they were out the next day. The only minor issue was the employees didn't speak…read moreany English. Thank goodness for Google translate.

I hired On Tap Plumbing for what turned out to be two very minor repairs, and I feel other…read morecustomers should know how this company prices jobs. I was given a rough estimate of 600-1000 over the phone based on inspector photos and description of needed repairs which was assuming replacing the whole cast iron p-trap and replacing the shower diverter. When Marcus called me from the house with good news - not having to replace p-trap and diverter and only to replace fernco and adjust diverter I assumed the invoice would be at the low end of the phone estimate. When he said $917 or $1300 if he had to replace shower diverter. I was a bit shocked but in a tight spot to get this done and the house closed. I told them to go ahead and we could discuss as maybe I was not understanding. He then called back a little over an hour later and said the work was done. In my opinion, these charges were excessive and not reflective of the time, labor, or complexity involved. The work performed was: 1. Replacing a Fernco coupling under the house. There was already ample access in the crawlspace (around two feet or more), and this was a straightforward repair with no major excavation or difficult access required. 2. Adjusting a shower diverter/valve. The "repair" was essentially adding a small block of wood behind it to secure it in place. For these minor items, I was charged $917.27. The invoice included charges such as: Fernco replacement: $149.19 "Difficulty charge Level 1": $206.00 Drywall cutout for access: $212.08 Adjust shower valve: $350.00 I called to discuss this matter with Tim. He stood behind his invoice and reiterated they were not up-charging and they do not bill by the time but by the job. On Tap texted and emailed me after the job for an honest review, so I obliged. I trust this helps the public when choosing a plumbing company.

I just want to say that Tap Plumbing exceeded my expectations, Marcus corrected another plumbers…read morework, he did it exactly in a timely manner and very professional. He was able to explain what was going on with my pipe work and how he planned to fix it . When speaking to his boss Tim, they were very knowledgeable and professional. I plan to refer this company and if in the future have any plumbing problems I know where to turn to. Keep up the excellent work!