Today my son and I stopped at Five Below to shop and decided to sit in a couple of the chairs that…read morewere on display for sale so we could see how they felt before deciding whether to buy them. An employee approached us and told us we needed to move because "this area is for walking." I asked, "Where would you like us to sit instead?" She pointed to another area out of the way, so we moved without arguing. A few moments later, a manager dressed in black walked over and, in a harsh and disrespectful tone, said, "There is NO SITTING IN CHAIRS ALLOWED. Get up now!" I was stunned. These were chairs being sold to customers, yet we were treated as though we were doing something wrong simply by testing them. If customers aren't allowed to sit in furniture that's for sale, that policy should be clearly posted. More importantly, there is absolutely no excuse for speaking to customers, especially in front of their children, in such an aggressive and demeaning manner. The issue wasn't just the policy. It was the complete lack of professionalism, courtesy, and basic respect. My son witnessed a manager treating his father like an inconvenience rather than a paying customer. I expect a response from store management or Five Below corporate explaining whether this is actually company policy. If it is, it needs to be clearly communicated. If it isn't, then this manager needs coaching on how to speak to customers respectfully. This experience was embarrassing, unnecessary, and completely unacceptable. I won't be returning until someone addresses how this situation was handled.

5 stars for 5 below! This place has such a good selection especially for Christmas. Prices have…read moregone up a little since last Christmas but that okay. Self checkout is super nice too

My favorite spot to get unique snacks and things for the kitchen. I always find something at WM,…read morethey have a nice variety of things and the store is always clean and organized when I visit. I haven't experienced long lines like some, I'm usually in and out. Customer service is generally good, I'm pleased and I'll keep going back for the snacks!

I love shopping here! Such a great selection of home decor finds! I also love the broad assortment…read moreof foods and goodies they carry from all around the world. A great place to shop for unique gift giving items for any occasion. The staff is helpful and friendly here.

Great little Hallmark store in McKinney!…read more Sadly, Hallmark stores are a dying breed, but there are a few left, and this is a great one! Helpful staff and great selection.

It was the day before Christmas, and all through my house, I couldn't locate cards for my mom, not…read moreeven an ounce. I knew she was expecting a card so sweet, and probably wouldn't accept a 140 character tweet. So OFF to the Hallmark I flew like a flash, tore open the door and entered with a mad dash. To the cards I took with a wink and a whistle, but could not find one I liked despite all of my hustle. I asked the kind clerks if they could help me (with all of my charm), and despite their own hurry they searched so I'd come to no harm. After minutes and minutes a handful we had, and I assured them with these my mom sure would be glad. So if you must ask, where can I find the right greeting? Why Amy's Hallmark in McKinney is who you should be meeting!

addison went above and beyond and is generally so sweet! went out of her way to look for and notify…read moreme about something she knew i wanted!! all staff here is super friendly as well

The Toy Tree located in a strip mall in Plano is like a blast from the past for me, as well as an…read moreeducational field trip on just some of the amazing toys for the young and old that you can pick up and touch for yourself. A great friend of mine brought me here last month as I was about to leave to go back home, and she showed me some of the fidget toys she had bought for herself. I instantly had to have a few of them and fortunately, they had them in stock. There is something so amazing about picking up what you think you wish to purchase and be able to hold that item in your hand and the Toy Tree is one such place to have this connection. The young lady who helped us was amazing and super friendly and helpful. This has the feel of a store that has been in someone's family line for a long time, although this is not based on fact. What I can say is factual, is this is an amazing store for the young and young at heart.

It's so cute. Great pricing. Love the decor and how it's set up. Staff is friendly as well!read more

I had several items to purchase and stood at the counter to pay waiting for someone to help me…read more They have a counter that is split for their two stores. I believe it was the owner that walked through the counter without acknowledging me and was talking to the person ringing up the people on the food service side about not letting the people she was ringing up pay (must have been family or friends). Still got no help, so I brought my stuff back to the rack and left. They lost a customer. Guess they don't need the business.

Oh my gosh, I love the Allen outlets store! They have everything. If you can't find it at another…read moreBath & Body Works, rest assured that you will find it at this location. Also, Let me just say that they have some of the sweetest people working there. They really helped me out even though I was asking lots of questions and probably taking up too much of their time, but they never made me feel that way. One of the sweetest young ladies helped me. I believe her name was Kaleigh, she was so helpful and patient with me. Everybody up at the front was very helpful and when I checked out, I couldn't get my coupon online to work and Linda helped me figure it out. Just a fabulous group of people working there and the store always looks pristine!

The PEEPS Display always catches my eye. It's so cute and playful. Even though I'm not a fan of the…read morelotion scent. I still love how FUN the Easter display is. This store always provides amazing customer service. I am usually greeted with a smile and warm welcome. This visit was no different as I walked into the store with polite employees. The staff were so friendly and helpful. My experiences are so pleasant that it keeps me coming back. This store is well stocked and clean. It's always great seeing new scents and products. After playing around with lotion I settled on a scent. My cashier checked me out quickly and effortlessly. She made sure to enter my rewards account for credit. I left in a good mood. All the lovely scents and aromas in my nose. I am happy with my shopping experience.

Finding exactly what you need in a place like this is hit or miss because it depends on what people…read morebring in. In the other hand, customer service should not be hot or miss and it wasn't! It was great! This past visit I asked the woman at the counter about finding a certain type of shoe. Not only did she tell me where to go, she actually walked me to the back and showed me the rack where that type of shoe was being displayed! She was very kind. On top of that, they actually HAD exactly what I was looking for and exactly the right size, almost brand new for less than half of what I've been seeing Online, etc. I always give Kid to Kid a try before buying things new! Thank you, kid to kid staff!

DONT DO BUSINESS HERE…read more Sellers, beware. You can have a lot of items, in good condition, clean, barely used. They will give you jack shit money wise. I had two full totes of good condition, clothing, blankets, and a few play toys, and they gave me nine dollars total. They offer you the option to wait in store for them to price your items and you are allowed to decline the sale if you'd like, but the typical wait time is estimated to be 45 minutes to an hour of just walking around the store waiting for them to look through your stuff. The other option is to leave your items and they will text you when they're finished, but you don't have the option to decline the sale after that, you can take what they won't buy home or they will "helpfully" donate them for you. In reality it actually took them 4 hours to send me a price, which I now can't decline, and my two full totes of items became $9 cash, BUT DONT WORRY you have the option to instead do store credit, a whopping 20% on top of the cash price and put your money back into the hands of the crooks who robbed you in the first place. They basically scare you out of waiting for them to price out, so that way you have no option but to leave and can't back out. Sell your items elsewhere or you're basically just giving them away, hell for the price they give you might as well actually just donate your used items.

I had such a great experience at Five Below thanks to Ellie! From the moment I walked in, she was…read morewelcoming, friendly, and genuinely happy to help. She went out of her way to answer my questions, helped me find everything I needed, and made the whole shopping experience quick and enjoyable. It's not often you come across someone who provides customer service with such a positive attitude and a smile. Ellie was professional, patient, and made me feel like a valued customer. Employees like her are a big reason I'll keep coming back to this location. If you're shopping here, I hope you get the chance to be helped by Ellie. She truly deserves recognition for the excellent service she provides. Thank you, Ellie, for making my visit such a pleasant one!

Whenever I want to shop for inexpensive cute knick knacks, for a gathering or just for me I do come…read morehere. This store is more organized and with more up to date merchandise than I have seen at other Five Below stores. Get there early cuz it is an absolute ZOO on weekends. Cute toys for the kids. Excellent workout equipment if you are balling on a budget! I stock up on yoga mats here and they have kettlebells and such. If you are traveling rest assured they have all of your travel sized items to stash in your carry on. It is truly a one stop shop! Great time of year to go there too since all of the holiday stuff is fully stocked and out.