I've always considered FedEx one of the top tier couriers. Reliable, efficient, and usually in and…read moreout with zero drama. That's why this location feels like the alternate universe version where time moves a little differently. The staff is courteous and clearly working hard, but the branch seems overwhelmed by the neighborhood traffic. There are usually only two, sometimes three employees, and once four or five customers walk in, the line basically becomes part of the entrance décor. You get about 6 to 8 feet of standing room before you are suddenly at the counter whether you are ready or not. The space itself is nice and open, but the workflow could use reinforcements. More hands or better coordination would go a long way. Compared to other FedEx and Kinko's locations that run like a well oiled machine, this one feels stretched thin most days. I am still glad it is here and open consistently. Just budget a little extra time and patience when you visit.

Disgusting behavior from an employee named TEE ! Dare I say…read moreI believe she has a leadership roll. Her attitude is horrible, the eye rolling I could have done without. On my QR code return it clearly states no box or label needed. She insisted I needed to pay for a box. I said no I'll bring my own. Packed it came back she said you can't use that box ! Are you kidding me! So I left ! I'll just go to another fed ex. I've never had a problem with UPS, I don't know why I chose FedEx. Never using Fed Ex again and for the love of god remove Tee from working at any of your locations that is required in having human interactions ! It's not something she's even remotely good at. Karma will come around & treat Tee with poor customer service as she did me today. Avoid this location

my experience with customer service with Heather H and Dakota Heather was very very pleasant easy…read moreto talk to and went out of her way to help me. I really appreciate Heather and Dakota.

Manhattan Mini Storage on 110th St. in E. Harlem has gone totally downhill. Some of the staff is…read moreNot helpful & Very rude. I have had a unit for a few years. Since the new owners it is not the same. The halls & elevator floors are dirty, the carpets are filthy & stained. The rent goes up quite often & has gotten Very expensive!! There are "never enough" carts to bring your things in or out. Yesterday 2/1/26 I waited over an hour in the lobby w/a few people & never saw a cart. Finally my husband & myself starting bringing things down little by little, we were there 2 hours, this whole process should have taken 30-45 mins. I closed out my account! I do Not recommend!!

THE BEST THERE IS!!! This is the 2nd time I used them and it was stress free, super enjoyable, and…read moreI highly recommend Piece of Cake to anyone who is ever moving. Specifically, the guys that moved me this time were so happy to be there, huge smiles the whole time, it put me in a better mood! These guys are just awesome. Most importantly, the job gets done FAST and EFFICIENT. Make sure you get the "packing and moving" and your moving day will be one of the best days of your year.

Fast, efficient, effective moving experience! Chris was…read moreeasy to talk to and honest. His team handled everything very well. Even threw in some extras for us! Would definitely use again!

Services is always excellent. They are very attentive and patient with you and your packages…read more The a.c had the store feeling very good.

If I could give zero stars I would. Sams is rude and unprofessional, not only did he not provide…read moredecent service but when I asked him for his name he encouraged me to leave a bad review. I waited patiently for my turn, and when it was, in the middle of him assisting me he turned to assist someone else. When I asked if he could finish with me he said it will only take 30 seconds. This is after him already taking 40 seconds to assist her, why couldn't she wait 30 seconds so he could finish with me? Then Sams proceeded to argue with me, I work in customer service, if I'm assisting someone I complete that task before moving on to someone else. The other customer was at the self service machine, she should've been told to wait 30+ seconds.

This review was truly the savior of the day for me, so even though it's late, better late than…read morenever. My son's birthday party was on January 18th, and if it weren't for this UPS location--and specifically Eyad--I don't know how I would've pulled everything together. The day before my son's party, I was already stressed beyond belief. I had created all of these custom items for his birthday--signs for the party, tags for the kids' goodie bags, tags for adult goodie bags, and even a little wearable necklace for him. Everything was designed, sized perfectly, high-resolution, and ready to go... or so I thought. FedEx put me through absolute hell. Back and forth, telling me the resolution was horrible, the sizing was wrong, that it couldn't be printed, then changing the story again. It became a full-on mess, and at that point I was panicking because this was the day before the party. The theme was Demon Slayer, I had put so much time and care into creating everything, and the thought of not having these pieces was really upsetting. So I went with my first instinct and went to UPS. Eyad sat down with me, pulled everything up, looked through each file, resized things perfectly, and immediately reassured me that everything looked great. He told me the resolution was fine, helped me choose the right paper, and printed everything beautifully. The paper was shiny, the colors were bright, and everything came out exactly how I envisioned it. He even made multiple copies without hesitation. What really stood out was how calm and confident he was. No attitude, no confusion, no unnecessary back-and-forth. Just, "Sure, I can do that. What size do you want? How many do you need?" And then he did it. After being told by FedEx that it couldn't be done, walking into UPS and having someone just handle it with ease was such a relief. I could literally feel my stress melting away. I really wanted to give Eyad his flowers because he absolutely saved my day. And honestly, UPS always comes through for me. Whether I need color prints, black and white, or just general help, their customer service is consistently on point. They pay attention, they know what they're talking about, and they're willing to work with you instead of making you feel like a burden. That day especially meant a lot. I walked in stressed, overwhelmed, and worried, and walked out feeling confident, relieved, and ready for my son's party. Everything came out perfect, and I'm so grateful. If you need printing done--especially last minute--and want to deal with people who actually care and know their stuff, UPS is it. And if Eyad is there, you're in very good hands.

The guy that does notary is rude and unprofessional. I was shocked by the way he spoke to a female…read morecustomer. Whoever hired him should be fired. Don't support this business.

I've had a mailbox here for several years for deliveries of more valuable items and it's the best…read moremoney spent. Brandon sends me an email each time I have a package arrive and he's always more than accommodating with helping me transport heavy items. They also make it super easy to print labels (or print anything). Great customer service and just friendly people.

Best spot in the village for all your shipping needs. They also do copies and faxes passport photos…read moreand more

I was working with a gentleman named Chris who coordinated my move from New York to New Jersey …read more I had originally scheduled for a move with a property that unfortunately was in a "red zone" where the lender could not proceed with the loan . We had to reschedule with a new property which Chris was able to work with me . Thankfully The guys arrived on time and was professional and courteous to me and my wife . The boys worked hard with my 2 flight staircase and we made everything on time . I would definitely recommend this company to people doing that stressful move ! - Andrew P

I can't believe I have to write this review, but I figured it was fair to warn everyone who's…read morelooking to use Movage for a long distance move. (We moved from NJ to CA.) (tldr: lack of communication, damaged boxes and furniture upon arrival, poor quality of service) In the beginning, Jeff was very attentive and made us feel like "Yes! This is the quality of service we're looking for in a company!" and the quoted price was great. He told us everything we needed to know about our move and we were excited to move forward. (Disclaimer: Low price is because they have other moves on the same truck as yours. We figured it wouldn't be a problem... it was.) But once we had our stuff loaded on to the truck, that's when it went all downhill. First things first, the pick-up movers told us how much we should be tipping them (they said they wanted 20%), which was extremely unprofessional. I don't mind if they had just mentioned that tips are appreciated, but to have the balls to flat out tell me you want 20%? Really? I didn't hear from Jeff for about a week after our initial pick-up, and when he did respond, all he could tell me was that our stuff was still waiting to be put onto the truck and our 6 day delivery window remained the same. He told me he would update with information when he had some. I asked him if it was possible to get a tighter delivery window once the truck was in transit and he informed me that once we got closer to the delivery window he'd have a better estimate of when our stuff should be arriving. (At this point, we were 9 days from the first day of our delivery window and 7 days since pick-up.) Another week goes by without any correspondence from Jeff. I'm starting to get a little anxious because it's 2 days from the first day of our delivery window and we have no idea where our stuff is. So I contact him again asking if he had an update. The first day of the delivery window is pushed back a day. Still very vague. I ask again if he could provided a tighter delivery window since we're working people and need to make arrangements to receive this move if it does come on a work day. He said he'll try his best. So now it's the first day of the delivery window! Hurray! But silence on Jeff's end. At this point, we figured he'd have some sort of idea where the truck is and have an idea of when the truck should be arriving to us. I email Jeff and no response. I get that it's a Saturday, but if client is paying thousands of dollars to use your services, just a quick acknowledgement would be appreciated. We get a call later that day from the driver saying he's in the area and will delivery the following day or the next, depending on the other deliveries. Okay, great! But why wasn't Jeff able to provide that information to us? The driver told us that they're not actually a part of Movage and they're hired to do jobs within Movage (which was one of the first questions I asked because I wanted to make sure that the move wasn't being contracted out to third parties), so the drivers themselves weren't even in touch with Movage at all. And then our stuff finally arrives... boxes were damaged, wet, opened, our couch was soaked on one side... I'll let the pictures do the talking. The response we get after we express our extreme disappointment is just a very textbook: "I apologize for any inconvenience. This is not the typical feed back we receive from our customers. I will help you as much as possible as I have tried to do from the first time we spoke. I will attach a claims form to this email. Please fill it out at your earliest convenience so we can start a claim process for you. Thank you." If you're looking to do a long distance move, go with Mayflower. We deeply regret not choosing to go with them in the first place.

Best moving experience I've had in moving in NYC and multiple cross-country moves. -- this time…read moremoving from 3rd-story walk up with wonky stairs. Night and day experience from move into the same building with a big name company during the summer. The prior company had to partially dismantle the stairwell to get things into the building and the end cost was twice as high. Moving from the same brownstone to an elevator building with detailed rules and regulations, this time in mid-winter-- even with sub-zero temperatures, 2-foot snowbanks and a disorganized client, JP Urban was wonderful. the process of planning the move and arranging the advance paperwork with JP was seamless. The day of the move, the team was on time, hard-working and good-natured about everything. I could not recommend this company more highly -- they are worth every penny and more!

They did a great job with our move from downtown to uptown Manhattan. Efficient, professional,…read moretimely, helpful. Would highly recommend them to anyone looking for quality movers. Much more professional than any other moving company I've used.

Awesome company! Staff is super friendly and responsive and this was the only company I could find…read morethat did long-term crate rentals. Would recommend and will definitely be using them for my next move. Much easier and more durable to use than cardboard boxes!

So much easier to move with BoxUp crates than cardboard boxes. We moved a 450sq ft 1-bedroom using…read morethe 35 crates (all ended up getting filled). The crates stack up very neatly, unlike cardboard boxes, and are much easier for the movers to move. The drop-off and pick-up were punctual and flexible. We originally booked for two weeks - took one week to pack, two days to unpack. BoxUp was able to pick up the crates early and get them out of our way. Reuben did the drop-off and pick-up and was very professional. BoxUp also conveniently offers other packing material to be delivered with the crates. The green wrap was perfect for small pottery pieces, and the bubblewrap was great to protect art. Looking forward to booking BoxUp again when we have to move!