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    Samantha Williamson, MD - Baltimore Eye Physicians

    3.7 (3 reviews)
    Open 8:30 am - 4:30 pm

    Services - Samantha Williamson, MD - Baltimore Eye Physicians

    Eye surgery

    Laser vision correction

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    8 months ago

    Dr. Williamson did my eye surgery. Very skillful, wonderful bedside manner, and answered all of my questions. Can't say enough.

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    2 years ago

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    Katzen Eye Group

    Katzen Eye Group

    2.4(181 reviews)
    2.7 mi
    $$

    I've been coming here for my eye exams for about 6 years now. I've always had pleasant experiences…read morebooking the appointment, receiving reminders, checking in, and the actual visits. Because of my sensitive eyes, I opt for the retina photograph instead of getting my eyes dilated - just let the front desk know upon check-in and the tech that takes you back. It's an out-of-pocket cost, but worth it. The techs take you to a different room to have your eye pressure checked and retina photos. Once in the exam room, it's usually a quick (& thorough) visit with the optometrist. I see Dr. Baziz - he's always patient and ensures I have a good understanding of what he sees/looks for. The front desk, techs and Dr. Baziz are all kind and knowledgeable individuals which is why I can't recommend them enough to my family/friends in the area. Though I've moved away from the area, I am happy to make the commute to this practice because I am confident that I am always taken care.

    I have been a patient here for over a decade. I am not sure what is going on with them but the…read moreservice I have received over the past 8 months has been TERRIBLE. I have an eye condition which makes hard contacts medically necessary. I have had this for over 10 years and have never had issues. I love Dr. Williams and his team. But this time around I was told that my insurance would not cover the fitting and that I would need to pay out of pocket ($600 bucks) which I did. When I went in they treated me like I had never been there before, made me fill out paperwork I had already filled out, charged me for the OOP charge after explaining to me like I was a 5 year old that I would need to pay (which I did). I met with their optical department director after the visit and was given reassurances that they were working on things. I communicated with my health insurance company and they said it was a mistake that I was charged (year, like no crap it was a mistake). I tried to call Katzen multiple times and have left voice mails, heard nothing back. Sent an email through their portal - again, nada. So along with them treating me like I was 5 ,charging me when they shouldn't have, I have now been waiting to hear when my contacts will be ready for 2 full weeks with not a word. Their service has dropped through the floor. If I wasn't so trusting of Dr. Williams (Again, I have seen him for over 10 years) I would leave them. DO BETTER.

    Photos
    Katzen Eye Group - Exam room

    Exam room

    Katzen Eye Group - Don't sit on the sink

    Don't sit on the sink

    Katzen Eye Group - Readers; the clear frames in the back is similar to the ones I wanted/ordered

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    Readers; the clear frames in the back is similar to the ones I wanted/ordered

    Baltimore Eye Physicians

    Baltimore Eye Physicians

    2.9(11 reviews)
    0.0 mi

    did not offer protection after eye dilation, leading to dangerous drive home. and did not properly…read morecharge insurance EVEN though checked in with staff multiple times before the appointment.

    Eye surgery. I needed eye surgery for cataracts. I went to BEP Dr. WILLIAMSON to find out what they…read morecould do about it. They examined my eyes did tests. They gave us recommendations and there were several choices. I told them that I did not need any help with long-distance viewing. I only needed the ability to read close-up. What I was reading without wearing glasses. I asked them if they could give me this information in layman's terms because I don't know medical anything. They suggested new lenses in both eyes. I reiterated to them that I did not want to do anything to my long distance vision. I only wanted to be able to read up close without wearing glasses. It seems there was a lack of understanding here. They also offered me another option, which was if I were willing to pay them $5000 out-of-pocket they could do it a different way. I don't know what the different way was. They never really explain that to me so I declined on that offer. Previously, I've gone to a different eye doctor and they suggested another way to do. It was to do two different eyes differently, which sounded OK to me however, BEP did not offer me this option whatsoever. My wife was with me through all of this and she knows what they said, and what they interpreted incorrectly. I also told them that I have bad anxiety and the only way I could go through with this if they let me wear my wireless earbuds so I could listen to music and not freak out. They said no! Again, I asked Dr. WILLIAMSON if I could wear these earbuds, I don't know what has to do with any thing between my earbuds and what they were gonna operate in my eyes and they finally agreed that I could do it reluctantly. We then scheduled the cataract Surgery. I had to wait several weeks until I was supposedly going to feel some improvement in my vision. Eventually, the only difference I notice was that my background of what I was looking at was brighter. Then after several months, I was healing feeling OK but I was so disappointed because they said I said I have to wear eyeglasses.! This was not to be the case we had already discussed this and I said I do not want to wear glasses for close-up vision. Well they argued with me and a lady there named Tina acted like a lawyer and she was reading me my rights, it seemed. I asked her that I would like to speak with Dr. Williamson, and I needed THem to send my paperwork to . Weeks went by Dr. WILLIAMSON never called me. I never received the paperwork and I requested it again and it went on for two months and she didn't call me and she didn't send the paperwork. After not hearing from them in any fashion, I asked them again and Tina was very nasty and acted like I don't know what I'm talking about. After this nothing happened whatsoever and I'm extremely mad and disappointed and had I known this. I would've never had anything done because they did it all wrong. What I told him was as I said before just fought with me and wouldn't do anything about it. Every time I need to read something I have to put on these glasses, which reminded me that this whole procedure failed and I'm not happy whatsoever and they are doing absolutely nothing about it at which case I'm gonna have to take further action if they don't even wanna talk to me or answer a question or give me some other type of solution. My wife also heard all of this as she was there every time we went there. I do not know what they were thinking, but this is totally unfair and it was not what I signed up for Help!

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    Baltimore Eye Physicians

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    Alan L. Robin, MD

    Alan L. Robin, MD

    5.0(1 review)
    1.3 mi

    Fantastic surgeon and very adept at handling complex glaucoma and cataract cases. He saved my…read moreuncle's eyesight (I took him to all his visits and for his multiple surgeries) and Dr. Robin was very patient with him, taking time to explain things in a way a senior could understand. My uncle had cataracts that had hardened so bad they had to be broken up to be removed, and the pressure in his one eye was so bad he was at risk of losing his eye all together. Keep in mind he takes a lot of emergency cases other doctors can't/don't want to handle so he is often backed up, which means you will wait a while. But when it is your turn he will take the appropriate amount of time. He has a younger associate who will see you on some of the follow-up visits and he is great too. The desk and support staff are wonderful, and did a lot of hand-holding and were really thorough at getting all the complicated insurance straightened out, and getting him in the hospital ASAP. There were very helpful during the aftercare time, making sure he had all the right prescriptions lined up, and very responsive to phone calls. Highly recommend!!

    From the owner: Our Mission is to provide the best world-class eye care to patients with glaucoma and cataracts…read morewith Visions of being a world wide leader in the research, diagnosis, management, and treatment of glaucoma and cataract. We are dedicated to the individual, caring service of each patient. We are committed to medical, professional, and patient education, and dedicated to the Values of leadership, innovation, compassion, and excellence in everything we do.

    Photos
    Alan L. Robin, MD
    Alan L. Robin, MD
    Alan L. Robin, MD

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    Samantha Williamson, MD - Baltimore Eye Physicians - laserlasikeyes - Updated May 2026

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