I had a small part fall off my shell. When I called the Midvale location where I purchased the shell I go zero positive response. One sale rep even told me I would have to wait for my assigned rep who did nothing for two weeks. This was for a $15 part. Nate at the Ogden location was able to help get the part and sent it out the next day. Thanks Nate, I know which Sam T Evans I will be using and recommending in the future. read more

I recently bought the Leer 100XR topper from Sam T Evan's in Ogden Utah. 1st rain storm 2 weeks ago I saw water dripping in both front right and left corners from the carpet. I was really disappointing after paying out $3,500. I took it down to the dealer and they scheduled me for a leak test. On the day of the leak test I stood by and watched the young men. Their conclusion was that water is getting in at both rear right and left sides of the topper door latch areas and creeping down along the carpeted edges to the front corners. And in the kids words, "I will have to cut out all this carpet back here on the corners and it'll probably look like shit." I did not accept that answer or the 2 young men's finding. I directed them to put there hose on the front drivers side top corner area and side window of the topper to see if the intensity of the water drip would increase. It did increase so they lifted up the topper and packed a small amount of putty in the corners and set it back down and called it fixed. I was not at all impressed with their findings and or repair. I agreed to leave it at that. Wasn't worth my time to push for more leak testing and accept the comment, "Well that should do it and if not just bring it back," as I could see the lack of experience. Today (04/27/2024) we are experiencing more rain storms here in Utah and the topper continues to leak as indicated earlier. I do not believe these kids working at the Leer dealership are capable or experienced enough find leaks and or make repairs (Being brand new it should leak at all !!) With todays rain I went out with a flash light and paper towels and found that the water is leaking in through the lower perimeter and sides of the front window. My paper towel would also become damp when tamping it around the side windows. I am very disappointed with my purchase and am experiencing buyers remorse. I would expect to have talented and experienced personnel to make the repairs or have some kind of monetary compensation so I can make the repairs myself or seek out someone who can. The YouTube videos I have found on the quality of Leer toppers says it all. Found several videos with hundreds of negative comments with the quality of Leer toppers. If I knew then what I know now about the quality of Leer toppers......All I can do now is to share my experience. Leer toppers look nice but they are garbage. read more

I worked with Nate to purchase a tonneau cover, and it was an efficient and pleasant experience. He had my part available and installed with a one-day turnover. The installation itself took less than 30 minutes. A positive experience! read more

It was the day before Valentines day, and I contacted Nathan Groll with Sam T Evans, to place an order for a Leer Shell for my husbands truck. I expressed to him that I had been sick, and completely forgot about planning Valentines day. Nathan was beyond helpful in making sure that the order was exactly what my husband wanted, and came in on time. He was extremely professional, knowledgeable and helped keep it all a surprise. Sam T Evans was very easy to work with, I would gladly recommend this business to my friends and family! read more

I came to this location for help with getting some running boards for my new 4Runner. The staff was very knowledgeable and helped me find what I was looking for. I was able to schedule the install exactly when I wanted to. My install went well and I have no issues. Overall I would say this is an above average business. From the staff, to their pricing to the quality of their service I would recommend it to friends and family. read more

Spent $4k on a brand new 4x6 trailer from Sam T Evans, after months of waiting for it and not getting any updates as to the delays the trailer arrived with shipping damage, when confronted with why they didn't take the initiative to repair it before I drove an hour to pick it up the salesperson started yelling at me that it wasn't his fault and that they weren't going to pay for the damages to be repaired. Months later after writing an honest review of my experience a rep contacted me to get the damaged fender replaced. I took it to their shop where they then installed the wrong size of fender and have ghosted me on getting the correct fender installed. So now I have a trailer with mismatched fenders that looks ridiculous. As with many of the other reviews it seems if you get lucky on the original purchase and things go well then you'll be fine but if you need any sort of customer service or get the wrong salesperson you are *hit out of luck. IMHO don't gamble on your purchase and take your business elsewhere, it truly isn't worth the hassle, stress and wasted time. read more

I would give them a zero if I could. They not only took 4 to six weeks longer than promised but they forgot to tell them the color, they forgot to add a headliner and they forgot to order a keyless entry. What a huge waste of time and inconvenience! I would never trust them with an order again! Go somewhere else! read more

Talk to Nate if you need any accessories for your truck! Nate took the time to help us find the best bed cover solution for us. We ended up spending less money than we would've at other accessories stores. Also, he gave us a discount for being a veteran. Super nice guy and nice store. read more

The HVAC company I work for had me turn in my commercial truck top since it's under warranty to be reworked for paint chipping and a faulty door lock. Commercial vehicle appearance is important obviously. Associate said it will take up to 2 to 3 weeks to be sent for repair. Okay, a little excessive due to the nature of the company I'm employed at which requires ladders, various parts and motors to be stored and secure. Three weeks later I called to check on the status and so far it hadn't even been sent for repair. That is absolutely ridiculous. Making good on a warranty and customer service does not seem to a priority to Sam T Evans customers. read more

Shopped several places for a small cargo trailer. Nate at Sam T in Ogden gave me by far the best deal I could find. The service getting everything ready and me on my way was great! I recommend this store. read more

I went to Sam T Evans in Ogden to get a bug shield or hood protector for my truck. I ordered the American Flag with the Bald Eagle that was in the show room. When it arrived a few days later I went in for the installation. After ten or fifteen minutes I was told that the wrong part had been sent and they reordered the bug shield. A few days later I was called and told the part had arrived and to come in for the installation. After the installation we went out to see the bug shield and to my disappointment it was not what I was expecting. Although it was the American Flag there was no bald eagle anywhere to be found. The sales rep said that it looked fantastic although it was "a little different". The little different being no eagle like the one in the show room. I said that it was not what I was expecting and asked where the eagle was. There was no offer to fix or correct the part. When I arrived home I checked the Stampede website, Stampede manufactures the bug shield, and sure enough it is the American Flag and the Bald Eagle. Not sure why my part came different than the one in the show room and the one on the web site. A bit disappointed. The people at Sam T are very friendly and nice but I wish they had offered to correct it or at least explain to me why it was different from the one I thought I was going to get. Is there a change in the part for my year of truck or exactly why it was not what was expected. read more