I'm very pleased with the service I received with American roofing company…read more.. I have a rental home in Federal Way that needed basic yearly maintenance. The main goal was for them to come out and clear the gutters for my tenants. They went above and beyond taking before and after pictures for me since I was not present. They were able to easily take care of some other home maintenance tasks for me; and from what I've heard from my tenants the gentleman that came out, Ryan, was respectful and professional with his customer service.

I contacted American roof to clean my roof and gutters. Ryan and his team are very professional! I…read moreasked lots of questions making sure they were cleaning the roof the right way instead of using a pressure washer which can ruin roofs. They assured me that wasn't the way they did things and did a used a brush and brushed off the roof. I also had them clean the gutters inside and power washed the faces of the gutters only. They did an impeccable job! They cost to value of service they provides is amazing and you can't better quality than they did especially for the price. Ryan and his team after getting the job done also talked to me about the condition of my roof and told me how good of shape it was and how I wouldn't need a roof cleaning for 3-5 years. This shows his honestly and integrity as a company. I couldn't be more pleased at all! I have recommended this company to friends and family and I have raved about it at work. I hope if someone is on the fence about using this company just know you will not be disappointed in how professional and honest they are! If I ever need any roofing jobs I will be 100% contacting Ryan and his team at American roofing because I couldn't think of a better company to ask for help. Thanks again for cleaning my roof and taking the time to answer my millions of questions!

Mears Roofing did an amazing job on our new roof. The materials and workmanship are top-notch, and…read moretheir customer service was exemplary. I called them with some questions after their work was done, and they gave me the same level of personal attention that I got when I was first asking for a quote (which means a lot). I even overheard some neighbors walking by saying our roof looks better than any other house on the block--which is a huge compliment since we live in a really nice neighborhood! I'm glad I used Mears and I'll definitely be recommending them to all my friends and family. David C. (Renton)

A full roof replacement has been an impending task for a couple of years, so I had the luxury of…read moretime in gathering estimates. Mears came highly recommended from some friends in the area who had done business with them, and their bid was significantly less expensive than the others, in part because they recommended systems and products that would work for my house, not just what would cost the most money. From the start, they were pleasant to communicate with, patiently explaining their roofing system and process, and answering my myriad questions. Although the project took longer than anticipated due to significant wood rot, they kept me informed every step of the way and thoroughly explained my options whenever a decision was required. I especially appreciated the post-project walkthrough done by Ben, and all the information he kindly shared about my new roof. I can tell why Mears has such a strong presence in Tacoma, and I would not hesitate to recommend them to anyone with roofing needs.

KeJuan and all associated with M&H (thank you Anselmo) were professional, personable, and certainly…read moregreat at what they do. Thank you :) Karen B. Mercer Island.

TLDR: do not hire for anything other than spot repairs for leaking roofs…read more So we hired this company to repair a leak coming down in our garage. Sales person came out for review to make an assessment on what would be involved. In the conversation they offered to clean the roof, I told them there's a lot of moss up there and they said they could easily do that. Oh they cleaned something, just not the whole roof. They got the entire north side of my house covered in caked on globs of dirt. This included everything around there like my A/C exterior fan unit, my trash bins, my shed, my storage lockers and my deck boxes. They left a hose, my hose, on the roof and running all night long until my wife spotted it the next morning. My front hose was also used, I know this because instant of rolling it back up using the roll they just left it all piled up at the corner of my house. Now told them about this, and the person who responds just always says they'll get in touch with their "experts" and let me know. Eventually they came back to finish cleaning the roof and clean up the mess on the side of the house. They came and went then I got home and checked, looked like they took about two seconds to clean some of the side but ran off to their next project. It was in no way clean or even in the condition it was in prior to their work. As for the roof being cleaned and moss control applied, I can't get all the way up on the 2nd floor roof to know but my HVAC company came out to do some other work related to "Smokey cedar smell in air ducts, & they climbed up to the 2x!: floor and took photos. There was no moss control applied on the 2nd floor roof and miss was growing everywhere on the west back side, yes this was the very next day after M&H came. Cleaning and moss control were services we agreed M&H would do.m, but they clearly didn't yet still charged me for it. Oh and that donkey cedar smell? Sawdust in the HVAC exhaust line from roof & vent repairs. So basically the roofing company offered a series of services they never fully executed. I had to hire a different company to complete the gutter work and re-clean the lower & upper roofs and apply moss control up on the 2nd roof. Then I had to clean out my HVAC vents, and I had to wash and scrub the exterior of my house. How are they still in business is beyond me.

I want to introduce you to "VETERANS ROOFING" - a reliable, trustworthy roofing company that you'd…read morewant as a good friend! In Washington, knowing a dependable roofer is crucial. There are far too many shady contractors out there! A lot of contractors seem more interested in making money than actually looking out for their customers. Here's a perfect example: I run property management for rental homes in Washington, and one of my client's properties is in DuPont. The neighbor recently paid over $9,000 for a full roof replacement, with all kinds of "discounts." The roofing company convinced the owner that their roof was in terrible condition. The neighbor even told me that the contractor claimed my client's roof was in the same bad shape, with a quarter of the shingles supposedly missing. They even put a big yard sign in between the houses! I told the homeowner what the neighbor said, but I also advised them not to rush into anything until I had a chance to inspect it myself. Now, I hadn't flown my drone in over six months, and during a test flight, a strong gust of wind blew it away. Thankfully, I have a 35-foot carbon fiber pole with an HD camera for situations like this. After inspecting the roof, I found that only four shingles were missing - the rest of the roof was in excellent shape with many years of life left. I reached out to several roofing companies for a repair quote, sending them photos of the missing shingles. They all wanted to charge nearly $2,300 just to replace those four to six shingles! Their excuse? The cost of bringing out "equipment" and "insurance." I guess they must be smoking a lot of weed in their offices to come up with those prices. After relaying this to my client, I contacted Veterans Roofing, who I've worked with before and trust. They came out, confirmed five shingles were missing, and found some poor workmanship from the original builder. Not only did they replace the shingles, but they also corrected and repaired the areas where the original company had cut corners. If you need roofing repairs or replacement, I highly recommend VETERANS ROOFING. Give them a call - you won't regret having a good friend on your side!

We have used Veterans Roofing for repair and maintenance for past years, then they did an…read moreoutstanding job replacing the roof on our daughter's house in Gig Harbor. This year our home in Maple Valley needed a new roof, and we were so happy with the excellent results! They replaced a cedar shake roof with new skylight, new plywood/OSB sheets and 40-year affordable rubberized asphalt product. Absolutely the BEST roof that we could ask for.

I hired NP Exteriors to install my roof and gutters in 2018…read more They were one of the more expensive bids I got, but I just had a good feeling about them, and I was right. They were very professional and informative through the whole project. They made a mistake and took ownership of it and came back out to repair it (needed 1-2 more hole vents in my eaves). More so, a couple years later, when I was getting chimney work done, it was noted I had a leak along my chimney. I contacted NP exeriors, they came out to look and had the issue corrected within a few days.

Kurt J,the sales representative for Northern Pacific Exteriors, was such a joy. He spent over two…read morehours explaining the process of installing Hardie siding and also gave us tips we could ask when reviewing additional companies.

Cotracted with T R & W to repair 3 valleys in roof. Their contract document are qiuite thorough in…read moreterms of protecting their company from additional cost due to changes or surprises. However the client is not protected. Wfter the contracted work was started, it was determined that all the contracted work was not necessary. As homeowner I allowed them to do much less work than originally contracted. The company refuses to reduce the final bill except for a return of some material. No hours adjustments were given. If you contract with them for any work... Make sure the work is specific and you are covered for any reductions in work planned.

I cannot describe the absolute horror that has been my experience with Tacoma Roofing and…read moreWaterproofing. I contracted them to do a simple tear off and reroofing on my home and was told that it would be a 2-3-day job...It's been over 2 months and the job is still not done. The initial install was done so badly that the value of my home has been permanently diminished and it needs to be re-sheeted to make it right again. The MULTIPLE visits by their crews to correct the countless mistakes made, have all been half assed at best, they fix one thing and ignore several others, causing more delays and more scheduling conflicts. The lack of communication is infuriating, I've explained several times that we need to make arraignments for our pets prior to workers showing up, and continually they cannot be bothered. I guess working on the NEXT roof is more important than finishing mine. This was supposed to be done in July and we are halfway through October and weather is coming in fast. Sure, everyone has apologized, and they keep saying they will make it right, but in the meantime, I am still dealing with this aggravation, my house still has the scars of a horrible roofing job, and now I have missed my window of opportunity to repaint the home before winter sets in and will no doubt be facing increased costs for not repainting it in a timely fashion. Having to hiring another roofer to get my home ready for winter Don't do it! Find another roofing company.