Great salon. Brenna was very sweet and did a great job on my hair. I really appreciated her going…read morethe extra mile and curling my hair as well once my hair was blown out, since I normally curl my hair! A lot of places won't do that unless you schedule extra time so I leave with blown out hair, which is just fine, but it's nice to have my hair the same way that I normally style it so I have an accurate idea of the finished product. I am deducting one star and it has absolutely nothing to do with Brenna! It has to do with the front desk staff. They were just a little...cold? Stand offish? Let's just say they weren't really personable.

Emily is a wonderful hair stylist, so accommodating with my vague hair visions- my haircuts and…read morecolors always look amazing. And the other staff equally as kind and helpful. Megan went out of her way to offer a spa robe and drying my absolutely soaked clothes when I got caught in the rain before a hair appointment, going above and beyond to help my wet dog self. It was clear I was in need of help but the thoughtfulness was so appreciative!

I have been coming to this salon for years, once a month I get a manicure, pedicure, and trim! I…read morewas just there yesterday and Marcy gave me a fabulous job on my nails, and the foot scrub and hot towels were so relaxing! My poor old feet look amazing and feel amazing! Bob does my hair and gets all the old man wild ones!! I love how he makes me look!!! To me, this is the Best Self Care you can do, feels marvelous, and is so affordable! I look forward every month to my spa day.... I even get polish for special occasions! Love my Marcy and Bob!!

I've been going to Michael for over 6 years and he's hands down the best stylist I've ever had! He…read moreasks questions to insure he understand not only how your hair is naturally, but also the way you'd like it to be. He's helped me to find different ways to solve all the things I saw as 'chronic hair problems.' The salon is a personalized size, which is fitting because everything here is personal to the stylist. They care about you and making sure when you leave, you feel like a million bucks! I couldn't possibly recommend this salon, or Michael more! To top it off Hannah and Michael work have worked on countless style shoots, so you know you're getting super model quality!

Came here for the first time this week as my long time fabulous hair stylist Abby, recently moved…read morehere. There is a small parking lot behind the building or free street parking adjacent. Inside is a bright space with several waiting couches and a small coffee and snack bar. Everyone here seemed kind and engaged. Please come check out my wonderful stylist in her new space. She is truly a master of her craft!

I hate to be this person. This was the worst hair salon experience I've ever had :( which was a…read morehuge bummer. The girl was really nice, all I needed was a quick trim. She cut it dry, but didn't actually cut anything. I wish I was joking, she pulled hair out with her fingers, snapped the scissors, but not on my hair. Then said she wasn't going to wash it.... For 50$ it's included so I kindly asked her to wash it. Huge mistake. Should have just left. Only wet and washed the top cone of my head. The front pieces and around my neck weren't ever touched, product wasn't fully washed out. She proceeded to add 7-8 products to my hair while drying it, I looked like Cameron Diaz on there's something about Mary when I left. It was so oily and greasy and disgusting. I cried in the car after wasting that kind of time and money. The girl was so so nice, but worst hair experience ever. My usual hair girl was on maternity leave, so I was desperate for a cut. I told my usual hair girl about it and she informed me the salon owner tends to bully those that leave poor reviews about the salon on social media pretty hard- she showed me and I was appalled. The salon itself is very "liberal" politically with all the signage and stickers and conversation. I don't really care and respect everyone's right to their opinion and free speech- just a weird environment for a professional salon in my personal opinion. I won't be back and hopefully other girls there are much better. I think mine was new, but wow, for an hour and $60 (with tip) I was largely disappointed to say the least.

Candace at Rapunzel's is the BEST!…read more She gave me exactly the little refresh I was wanting today. Super accommodating, very reasonable, and genuinely one of the kindest stylists. You can tell she truly cares about her clients. Highly recommend her if you're looking for someone talented and easy to talk to. Thanks for the perfect little cut today, Candace! ‍

The owner, Candace, was very nice and accommodating to my schedule. I was a first time customer and…read moreshe got me in quickly for a much needed haircut. When I arrived, she welcomed me and told me that it would be a few minutes. It actually ended up being a half-hour, but she was very apologetic and gracious to me for waiting due to another stylist being out sick and her still styling everyone scheduled. Once I was in the chair, I instantly understood why there are so many great reviews. I showed her a few inspo pictures, she asked a few questions, and she was able to give me exactly what I wanted! I also learned they do kids cuts, so I look forward to bringing my daughter back soon.

Zero stars for vibes! Ariana left me sit for 22 minutes. I was on time...she didn't even bother to…read morecome out and tell me. Manager said she was behind...pay for parking and traffic to just sit in the lobby with your baby Coke!? No thanks! Rude Ariana.

Natalie absolutely nailed my services yesterday. The whole salon is pretty much idyllic, and the…read morepartial highlights and cut I received yesterday were the best I've received anywhere. Natalie was not only professional and skilled, but incredibly kind and welcoming. Excited to return any time I need to.

I went to Kathy yesterday 9/20 to get my hair done. Looking for a new beautician is always scary…read more It has been some months so I was long past due. She killed it, I left there loving it. She took her time to make sure she knew exactly what colors I wanted. She made sure she only took as many inches as I asked to be cut off I highly recommend her, she is personable, takes her time, uses the best products and is willing to go the extra mile to make sure you get what you want. Kathy will be my stylist from here on out. If you are looking for a beautician Kathy is your girl. The business is professional, clean and friendly.

I have been going here for 2 years and at that time Kim was the owner and my stylist. She recently…read moresold the salon to another stylist Kathy and I was very unsure about going to a different person well I went last Wednesday 1/28/21 and big mistake!! She knew what products to use on me and how long to process my hair and the formula to use on my long hair.. however she left me under the dryer for an hour which should have been 15 minutes and she didn't even check on me the whole time under the dryer..needless to say I've lost 6 inches of hair and she kept blaming it on everything but the facts HER!! she did it and another client saw this as well and even vocalized her opinion because she was as shocked as myself* Kim is and was the BEST....and this woman's terrible I mean not even an apology as she brushed my hair and it just kept falling out which is a big deal especially to a woman. I'm totally DISGUSTED and I want to warn people b4 they put their hair in her hands she's not very personable and she obviously does not care and I'm devastated.. this place will go under with her in charge and with kim. Gone.

Nicole is my go to stylist! She has been doing my hair for years and it always looks amazing. She's…read moreskilled, talented, and professional. Most importantly, she listens and she's honest about what will and what won't work. For example, my hair will not hold red colors despite Nicole's best efforts. I appreciate that my stylist was willing to say that I needed to stop trying with the red because I was just wasting my money. The salon is clean and cute. All the stylists are friendly and I love to see all the different things they are working on during my visits. They continue to expand their line of services and now offer hair extensions, lash extensions, nails and so much more.

Lee Ann (for a hair dresser) was probably the worst I have ever came across. My 14 yr old daughter…read more(starting her freshman year on the 12th) wanted all over blonde (she already had heavy highlights). This woman looked insulted when I showed her a blonde photograph(I assumed this was too much work for her to do) she assumed we were there for highlights. I said no all over color as she has heavy highlights. She looked puzzled, I said look if you are unable to do this I would be happy to go else where. She said no I got this now, my daughter sits she applies die all over and sets a 25 minute timer. During this time we learn she's getting ready for a concert eating dinner clearly excited for her plans (no harm there). Till my daughter's hair is dyed brown with what was supposed to be a trim looks like a toddler chopped away at the ends of her hair with dull play scissors. I will never ever return to this establishment and I will indefinitely share this expirence with everyone I know. My 14 year old devastated at the beginning of a very important chapter of her life. Feelings about this are hard to even shape into words at this point. Good luck to anyone who goes here even if its free I highly advise against it.

Jessica is my go to person here!! I got my really long hair cut to a pixie and Jessica did that for…read moreme ! You have like a 10% off if you are a first timer and if you get referred by someone , the someone and you get a 10% off on the hair cuts! Let me know if you would like to be referred The saloon is really neat and everyone there is so sweet!! Make sure to have your appointments made well in advance ! They do have walk in but almost always everyone is busy there so best us to go with appointments.

why does none of your staff stay? I started out with Tanner, then I moved to Caitlyn, then I moved…read moreto Vanessa, then I moved to poppy (not my favorite), so then Lisa, and finally shannon. (I say finally because I am done with pump and their inconsistent service). What is it / why do your employees not stay? This is frustrating as all of them claim to have noncompetes when messaging them about trying to follow them elsewhere. If you guys can't maintain employees then at least let the clients retain their hairdresser. This is poorly ran and I as a client can tell. Best of luck to you Pump Salon.