This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

I got my first ever massage today as a gift from my husband. I chose those place because it was the…read moreclosest to my home with good reviews that wouldn't make me deal with going into Cincinnati. Unfortunately for me, my massage had to be rescheduled twice due to masseuse being sick. Despite being told less than 24 hours before the massage... twice... the discount they gave me as an apology was only 10% (they charge you 50% if you cancel less than 24 hours ahead of your scheduled massage). I wasn't expecting a 50% discount or anything... but if would have been nicer if it was close to 20% since I had to rearrange childcare twice. The masseuse went over the basics with me at the start of the massage and I decided to sort of let her lead as I had no idea what I didn't like or what to expect. I'm not sure what's normal, but most of the massage was pretty good. I did think too much time was spent massaging my head, too much time fiddling with hot towels, and sometimes I couldn't tell what she was doing for short periods of time (since there was no massaging going on). The thing that I disliked the most was that the 90 minute massage seemed to be 90 minutes minus the six minutes she had spent going over some basic info at the start. Which again, not sure if that's normal but it seemed a bit odd to me to include that in the massage time. Overall, it felt nice but I also felt that some of the massage time was wasted on massaging places that didn't really need it like my arms. Not sure if I'll be back but at least I'll be able to give more direction if I do.

Such a great friendly atmosphere. Great stylists to make you feel beautiful inside and out!…read more Debbie always gives me great hair that guarantees compliments!

I gave Amy a whole lot of credit for taking on "The Beast", my very long hair. Then I knew she was…read moregood when she didn't flinch as I showed her photos on my phone for my "New Look". Amy made me feel so comfortable as I used terms like sexy, inner-cowgirl and bed-head; having just met, I felt like she got me. She was so focused on getting the layers right, clipping 3-8" to frame my face and add some texture at the crown. I am thrilled with the amount of attention and skill she gave to each area and grateful for her input on products that will give me the finished look I'm after. So glad to find A New Look, I'm confident I'll be a client for a long time!

Sarah, Taylor, and the whole crew are rockstars - passionate, skilled, and always welcoming! I love…read moreTress - they do a fantastic job and service all ages. Myself, my sister and my mom all go there to get our hair done. If you are looking for extensions, look no further, that is their specialty - I mean, the hair transformations they do are incredible. Check out their Instagram page to see for yourself (@t_r_e_s_s). They just moved up the street from their old location to a bigger building and it is beautiful! The new location has allowed them to add more stylists to their repertoire and I have heard nothing but great things about all of them.

I have followed Taylor here from Ulta bc she is the best hair stylist I have ever been to. Until I…read morefound Taylor a couple of years ago, I never had a stylist actually do what I asked of them. Taylor always gets it right. Both of these girls at Tress have some serious skills. Check out their FB page, then make an appointment immediately, as they have quickly gained notice and book up several weeks in advance.

My appointment with Biz was amazing. I loved all the little details to relaxation. Best shampoo I…read morehave ever received. Was so relaxing almost fell asleep at the shampoo bowl. Which for curly hair girlies getting your hair washed usually means knots and tangles and fingers stuck in all your hair. There was none of this. And they give a nice little scalp massage. Then when you return to your seat they give you a neck and shoulder massage with essentials to fit your mood. All complimentary! Biz, herself, was easy to communicate my desired look with and she understood it to a "T" and delivered great results. I absolutely loved my transformation. Going from long hair to short hair can be scary and Biz made sure we were both on the same page for expectations. I also loved how she didn't push product or add ons. She gladly told me what products she used when I asked (because my hair looked the most fabulous it ever has, no frizz) but never gave me a sales pitch or pressure to buy or spend money I wasn't wanting to. In the end I got a fabulous new look and exactly what I wanted. I will definitely be returning to Biz at Industry for more hair needs.

So, I tried to highlight my own hair and it definitely did not go as planned. I came to see Sophia…read moreto see what we could do to fix my hair. As soon as she saw me all I felt was judgement even though I tried my best to keep the conversation lighthearted about my hair situation. She then took a test strand of my hair but rushed me out the door and wouldn't let me stay for the results. Even the front desk receptionist was confused when Sophia said she was sending me out and just going to text me. I was charged 30 dollars for the consult which I was fine with until Sophia wanted to charge me 400$ for full foils and refused to help me find a solution within my 250$ budget. (mind you I noted that I was okay with any solution as long as it fit in my budget and made my hair look better than it did). Definitely don't recommend.

Tim is the man. I recently moved to Ohio from the West Coast for school and needed a solid haircut…read more I'm pretty picky about my hair, so finding someone I could trust was important. I almost didn't book because of some negative reviews but after reading through them they seemed not very credible, I decided to give Tim a shot. I'm glad I did. He helped me choose a style from a few photos online, explained what would work best for my hair, and absolutely nailed it. He offered me coffee, never tried to sell me any products, and gave me honest advice on maintaining my hair. Tim is a genuinely down-to-earth guy who's passionate about what he does. The shop has a great atmosphere, the prices are fair, and I couldn't be happier with my haircut. My wife loved it too. I'll definitely be back.

I've been in Cincinnati long enough to have tried 3 shops. Studio U is the best. Why …read more.. owner/operator. This guy, Tim, is the business. He knows men's haircuts, he is very good "barber ". No corporate BS, just a great haircut, my beard never looked good as good. This place is all about the haircut.

Went in for a cut today. Because of the virus a cut was well overdue. I booked with Julie. I am…read moresuper satisfied with the cut and style. Her work is worth what she charges for real. She is my "go to girl", knowing I'll get what time is needed for her to cut and style. If your looking for a in/out 15 minute cut don't bother. Julie does it right and takes the time needed to make it the way you want it. Me, I just ask her to do her magic and let her decide. After all she's the expert.

20 yrs in the industry Julie knows what she's doing ! Sometimes you have to wait, but the end…read moreresult will be well worth it !!! I drive 30 minutes to see her. Reasonable prices. I feel like I get what I pay for. Definitely worth checking out. ALWAYS leave feeling beautiful!

I got a pedicure from Emily today and the whole experience was wonderful!! My pedicure looks and…read morefeels really refined and fresh, and the salon is clean and comfortable. Kit is a great place to get pampered and I'll be back!!

Chloe was amazing and super great and finding what worked for my face shape! Really cute…read moreestablishment and overall a wonderful experience.

Courtney is an amazing stylist! Friendly, professional and welcoming! My husband and I are very…read morehappy clients!

Bridget came highly recommended by a friend. When I mentioned that my appointment with my stylist…read morewasn't for another month and that my bangs were driving me insane, my friend raved about Bridget. So I gave her a call. She was very nice and was more than happy to work with my schedule. During my visit with her, she listened carefully to what I was asking for, asked questions in return to clarify, and went to work on my long mane. We had a very nice casual conversation while she cut my hair. She stated that it was a little intimidating cutting my hair, knowing who my normal stylist is. "He's a hard act to follow". I have to be honest and say that Bridget did a fantastic job. My hair might be long, but it's not easy to cut. This is the first time I have gone to someone, other than my stylist, and have been truly happy with the results. Bridget is knowledgeable, gives attention to detail, and overall, is a very nice person. Her shop is open by appointment only, no walk ins. And she is currently working on getting a credit card machine so she can accept them soon. Her shop is super cute, and easy to find.

In April, I made plans to visit Cincinnati and started looking for a place to get my hair…read morehighlighted and cut. I found Parlour online, and the reviews were great for all of their stylists. I booked with Caitlin V bc she specializes in blondes. Caitlin lived up to her reviews and then some! She took the time to talk to me about what I wanted and she more than delivered. Not only is she talented, she is kind, funny, and really interesting to talk to. I was in need of a 'pick me up' w/my hair and I got it! I am 66 and have had my hair cut and colored all over the world, and I have to say Caitlin is one of the best. Wish I lived in Cincinnati, I'd be a regular! The salon is peaceful and trendy, without being intimidating. The salon manager, Jack communicated clearly with me by email, and was so helpful when I was making my appointment. They were also prompt in responding to my questions, which can be a rarity these days. The front desk staff was so welcoming and made me feel like a long time cherished customer. They gave me recommendations on restaurants and places to visit in the area (shout out Victoria!), as it was my first time to Cincinnati. I could go on and on about what a great experience I had at Parlour. If you are looking for a salon or stylist, give Parlour a try! Absolutely thrilled with the whole experience! And, I am picky! Everything exceeded my expectations, especially Caitlin!

This is the best salon in Cincinnati. Jill Floyd is the best I've ever had. She knows how to work…read morewith my fine hair and give me exactly what I want. The salon is beautiful and peaceful and everyone is always friendly. I drive 20+ minutes out of my way to come here it's that good!

I highly recommend Jan for many reasons. First she is friendly, experienced and runs on time. Her…read moresalon is small and easy to access from the streetcar in downtown Cincinnati. I came in with a photo of what I'd like my hair to look like and it turned out amazing. She cut my hair dry (as I requested) and I was able to watch. I was very happy with the results. Many times I have returned from a salon disappointed. But not this time!

Came into town for a wedding and Jan helped with an updo. She asked for pictures ahead and worked…read moreto get it how I wanted. My hair is heavy and it stayed well all night.