This was unfortunately the most disappointing salon experience I've ever had. The reception team…read morewas lovely, the ambiance is beautiful, and the stylists are kind and professional. However, the results were consistently not what I requested. I brought in an inspiration photo and clearly stated multiple times that I did not want any red tones. The result was noticeably red/orange and looked nothing like the photo. I called the salon, and they were courteous and offered to correct it. The manager was helpful and encouraged me to return to the same stylist so she could learn from the situation. Although I was uncomfortable with that, I agreed as long as there was guidance. At the redo appointment, I again showed the inspiration photo and reiterated my concerns. Unfortunately, I left with hair that was pinkish/reddish/yellow and extremely dry -- again, not aligned with what I requested. The manager did ask if I was happy with it, but with the stylist present, I felt uncomfortable speaking up and said very little. The situation felt awkward and difficult to address in the moment. While the redo was comped, I was charged approximately $150 for a root retouch. Within just a few days, my silver growth was already visible. At this point, I am over $500 into the experience and have left each appointment feeling embarrassed rather than confident. I've decided to move on and find another salon, but I was truly disappointed by how far the final results were from what was clearly communicated.

I got my first ever massage today as a gift from my husband. I chose those place because it was the…read moreclosest to my home with good reviews that wouldn't make me deal with going into Cincinnati. Unfortunately for me, my massage had to be rescheduled twice due to masseuse being sick. Despite being told less than 24 hours before the massage... twice... the discount they gave me as an apology was only 10% (they charge you 50% if you cancel less than 24 hours ahead of your scheduled massage). I wasn't expecting a 50% discount or anything... but if would have been nicer if it was close to 20% since I had to rearrange childcare twice. The masseuse went over the basics with me at the start of the massage and I decided to sort of let her lead as I had no idea what I didn't like or what to expect. I'm not sure what's normal, but most of the massage was pretty good. I did think too much time was spent massaging my head, too much time fiddling with hot towels, and sometimes I couldn't tell what she was doing for short periods of time (since there was no massaging going on). The thing that I disliked the most was that the 90 minute massage seemed to be 90 minutes minus the six minutes she had spent going over some basic info at the start. Which again, not sure if that's normal but it seemed a bit odd to me to include that in the massage time. Overall, it felt nice but I also felt that some of the massage time was wasted on massaging places that didn't really need it like my arms. Not sure if I'll be back but at least I'll be able to give more direction if I do.

Tim is the man. I recently moved to Ohio from the West Coast for school and needed a solid haircut…read more I'm pretty picky about my hair, so finding someone I could trust was important. I almost didn't book because of some negative reviews but after reading through them they seemed not very credible, I decided to give Tim a shot. I'm glad I did. He helped me choose a style from a few photos online, explained what would work best for my hair, and absolutely nailed it. He offered me coffee, never tried to sell me any products, and gave me honest advice on maintaining my hair. Tim is a genuinely down-to-earth guy who's passionate about what he does. The shop has a great atmosphere, the prices are fair, and I couldn't be happier with my haircut. My wife loved it too. I'll definitely be back.

I've been in Cincinnati long enough to have tried 3 shops. Studio U is the best. Why …read more.. owner/operator. This guy, Tim, is the business. He knows men's haircuts, he is very good "barber ". No corporate BS, just a great haircut, my beard never looked good as good. This place is all about the haircut.

I cannot give enough stars to Suzanne and Salon Blanc!! I went to this Salon for a haircut because…read moreof all of the raving reviews & it did not disappoint!! Not only is Suzanne a master stylist but is also so very personable! You will not go wrong with any stylist at this salon! (I saw other cuts/color from other stylists at this salon & they were great as well) Thanks again Suzanne!!

My place. Su is a brilliant hairdresser who has assured that my signature asymmetrical style always…read moreworks. Plus during the heart of COVID, once allowed to open again, followed the guidelines to the letter. Plus it just feels classy to be there. Good with a huge variety of hair challenges. I've been watching!

I'm leaving this review specifically regarding a service performed by Lexi…read more I came in with medium-to-dark brown virgin hair and very clearly requested a conservative, cohesive color with soft, diffused dimension -- an overall lightened look that reads as one uniform color. I provided a reference photo and had a detailed consultation beforehand. Unfortunately, the result does not reflect what was discussed. The finished work shows visible, high-contrast surface highlights rather than the soft, blended look I requested. I've attached photos of my hair before the appointment, the reference photo, and the result for clear comparison. Because the outcome missed the mark so significantly, I consulted with a reputable stylist in Los Angeles, where I live. I was informed that the work now requires a full color correction, quoted at $600, to undo and rebalance the highlight pattern. This is especially frustrating given that I started with virgin hair and specifically asked for a conservative approach. Lexi did offer to have me come back in to fix the color, but given the initial result, I no longer felt confident that a corrective outcome could be achieved and did not feel comfortable proceeding. I paid $200 to Lexi for this service. When I followed up with documented concerns about the result, I received a generic "no refunds" message rather than a discussion of the outcome or how it differed from what was requested. This did not feel like a professional or appropriate way to resolve the situation, and I was disappointed by the lack of accountability. To be clear, I want to note that the salon owners were kind and professional when I spoke with them. This isn't a matter of personal preference -- it's a clear mismatch between the requested service and the result delivered. I'm sharing this experience so others can make an informed decision. I'm giving two stars solely because the salon owners were beyond kind.

Hailey the stylist cancelled my appointment on the morning day of my wedding with no back up plan…read moreit was awful. Also, Waited a week to get my deposit back.... LOL DO NOT GO HERE. Everyone was rude and wishy washy about schedules.

Went in for a cut today. Because of the virus a cut was well overdue. I booked with Julie. I am…read moresuper satisfied with the cut and style. Her work is worth what she charges for real. She is my "go to girl", knowing I'll get what time is needed for her to cut and style. If your looking for a in/out 15 minute cut don't bother. Julie does it right and takes the time needed to make it the way you want it. Me, I just ask her to do her magic and let her decide. After all she's the expert.

20 yrs in the industry Julie knows what she's doing ! Sometimes you have to wait, but the end…read moreresult will be well worth it !!! I drive 30 minutes to see her. Reasonable prices. I feel like I get what I pay for. Definitely worth checking out. ALWAYS leave feeling beautiful!

Buyer Beware! Nothing luxurious about this Salon! 4 small…read morechairs close together. Must park in the local parking garage at a 5.00 dollar charge and walk to the salon. Required a credit card on file to hold appointment. You will be charged even if the service is not what you requested. I was charged 250.00 dollars for a full foil however I was given a conditioning treatment/glaze despite sitting for almost 5 hours. I was refused a partial refund. Instead they offered to fix my hair for free. I'm not sure anyone would trust coming back to have their hair fixed/redone after setting for almost 5 hours and not receiving what they asked/paid for. Even if it's free!

Such a great vibe in Studio K! Easy, relaxing and amazing service. I never leave disappointed and…read morewill continue recommending this local business. Keep up the great work, Studio K!

In April, I made plans to visit Cincinnati and started looking for a place to get my hair…read morehighlighted and cut. I found Parlour online, and the reviews were great for all of their stylists. I booked with Caitlin V bc she specializes in blondes. Caitlin lived up to her reviews and then some! She took the time to talk to me about what I wanted and she more than delivered. Not only is she talented, she is kind, funny, and really interesting to talk to. I was in need of a 'pick me up' w/my hair and I got it! I am 66 and have had my hair cut and colored all over the world, and I have to say Caitlin is one of the best. Wish I lived in Cincinnati, I'd be a regular! The salon is peaceful and trendy, without being intimidating. The salon manager, Jack communicated clearly with me by email, and was so helpful when I was making my appointment. They were also prompt in responding to my questions, which can be a rarity these days. The front desk staff was so welcoming and made me feel like a long time cherished customer. They gave me recommendations on restaurants and places to visit in the area (shout out Victoria!), as it was my first time to Cincinnati. I could go on and on about what a great experience I had at Parlour. If you are looking for a salon or stylist, give Parlour a try! Absolutely thrilled with the whole experience! And, I am picky! Everything exceeded my expectations, especially Caitlin!

This is the best salon in Cincinnati. Jill Floyd is the best I've ever had. She knows how to work…read morewith my fine hair and give me exactly what I want. The salon is beautiful and peaceful and everyone is always friendly. I drive 20+ minutes out of my way to come here it's that good!

Wow! Where have you been all my life Salon Central OTR?…read more I made an appointment based on fellow Yelpies reviews and am so glad I did. Jim is absolutely amazing. He and his assistant Amber made me feel right at home and are so very welcoming. I am letting my silver grow out and after a great consultation Jim went to work, adding highlights and lowlights, doing all kind of magic, and gave me a fresh cut afterwards. I was super nervous of how my hair would turn out since this is not an easy transition for me going from medium brown to my now silver. My fears were unfounded and my hair turned out amazing! Jim blended the silver with my brown perfectly, and gave me a super flattering hair cut.

I can't say enough great things about Salon Central OTR. From the moment you walk in, it's clear…read morethat this is a salon built on professionalism, talent, and an uncompromising commitment to excellence. The entire team reflects a high level of technical training and artistry, and that standard is no accident--it's a direct result of the leadership, mentorship, and vision of Jim Brofft. Under Jim's direction and training, the stylists operate at an elite level. Their attention to detail, precision cutting, and thoughtful consultation process consistently elevate the experience well beyond a typical salon visit. You can feel the culture of mastery and ongoing education in every appointment. Personally, I've trusted Jim with my hair for years, and the results have been consistently outstanding. His cuts are tailored, refined, and remarkably durable--they grow out beautifully and always feel intentional. That level of consistency over many years is rare, and it speaks volumes about his expert

Such a great friendly atmosphere. Great stylists to make you feel beautiful inside and out!…read more Debbie always gives me great hair that guarantees compliments!

I gave Amy a whole lot of credit for taking on "The Beast", my very long hair. Then I knew she was…read moregood when she didn't flinch as I showed her photos on my phone for my "New Look". Amy made me feel so comfortable as I used terms like sexy, inner-cowgirl and bed-head; having just met, I felt like she got me. She was so focused on getting the layers right, clipping 3-8" to frame my face and add some texture at the crown. I am thrilled with the amount of attention and skill she gave to each area and grateful for her input on products that will give me the finished look I'm after. So glad to find A New Look, I'm confident I'll be a client for a long time!

this should not be considered a spa at all!! i was not…read morewelcomed in when I arrived. The person was on the phone and did not even greet me. I was not offered a beverage while I waited. there was no quiet area to wait before my massage...just the loud noisy area up front where they do hair when I did finally get into the room for a massage, I was not impressed at all. I needed to use my own spa music on my phone for relaxation and noise buffer! then when I was lying on table for my massage his pants made noise every time he moved! he also didn't have the oil on him like other masseuses have so he had to constantly stop and walk over to get more oil so it was very disruptive I explained I wanted a great full body massage to ease my symptoms but he spent so much time on my back (which was not my area of concern) that I really didn't get the relief I wanted....even though I paid for a 90 minute massage!! i was not impressed with his technique...both his body work and "tucking me in" with the sheet when he worked on other body parts. at the end he only gave me a small glass of water (for the cost I would've expected to be given a full water bottle) finally, when I was ready to check out, they had an issue with the gift certificate that I was using from Spa Finder (u called multiple times to be sure they accepted this) she had yo call a manager in a different location and was on the phone for over five minutes with no resolution while others waited behind me to check in and check out. I finally had to say to her I needed to leave I had driven an hour and 45 minutes just to get here from Columbus. Then she had the audacity to ask me if the person could call me later to get payment if this gift card didn't work! she had the audacity to ask me if the person could call me to get payment if they couldn't figure out GC!!! Overall, I would never, ever recommend this salon for any type of massage service. Not a Spa at all. Definitely not worth the money. A very disappointing experience

I came in for a gel full set with stickers. The check in process was a little confusing as the…read morespace is also shared with a hair salon. Also when checking in they couldn't find my booking and I had to show proof that I had made the appointment. After I finally was Checked in and in my appointment was started I was offered a drink which was a nice touch to the experience. In the end my nails turned out okay at best there spoty and If it wasn't for the stickers I would be giving a lower review. The stickers are okay but raised in areas and now the same artist is trying to do something different for my next set instead of what i want for Easter smh