RUDE. This salon was recommended to me by two friends who found them on Groupon. I purchased the deal for a cut, color, and style. A few days after purchasing it, I needed a last-minute blowout for an event and couldn't get in with my usual salon. I called Salon JM and tried to make an appointment to use the voucher the following day. They couldn't accommodate me for the cut and color portion, but only had time for a blowout. I asked if making this appointment would prevent me from using the Groupon at a later date (since the fine print said it was for new customers). I was told it was fine, since I had purchased the Groupon as a new customer, and I was going for a different service. I reconfirmed this in person when I went for the blowout. Imagine my surprise when I called back a couple weeks later to make an appointment for the deal and was told they would not honor it. Again, I explained that I WAS a new customer when the deal was purchased, and the only reason I had gone for just a blowout before redeeming the deal was because I couldn't get an appointment for the whole thing. They weren't even open to using the amount of the voucher towards the full price of the service - I would have been fine with that! Instead, I was told to deal with Groupon, and then they hung up on me. They didn't even ask if I wanted to proceed without the deal! It's a shame because they did a nice job with the blowout, but I would absolutely not go back here. Clearly they aren't interested in the business. There are enough salons in this area - I don't need to deal with one that's rude and sketchy. read more

Clean with a great atmosphere. Staff is friendly - should be easy enough to find 'your favorite stylist'. Rae is mine she rocks!!! Downside - can't add tips at the register, cash or venmo only. I guess venmo is easy enough and the way the world is going. Unfortunately can't seem to get appointments for a simple men's haircut without a level of notice. This forced me to try somewhere else, so I went to Gentleman Jack's Barbershop - Just down the road on Main Street in Ramsey. I found a new barber today. read more

First time at Salon JM and this photo doesn't do my new haircut justice! Sherilyn did such an amazing job! She's so nice and knew exactly what I wanted. So incredibly happy I came here for my cut, partial highlights, blowout and styling! :) Definitely found my new hair stylist! love love love read more

Salon JM - Hair Salons Near Me - Waldwick, New Jersey

I tried this salon with a Groupon and was so so happy I did as I found my go to salon now!! I had Angela and she was FABULOUS!!!! She knew exactly what I wanted and was So friendly and sweet!! I will be go read more

Jen is the absolute meanest person i ever met! Nasty attitude and not helpful at all. Went there two times and im not impressed , especially with what they charge, there are MANY other salons in Waldwick that do a much better job with NICER people. Hey JEN and Staff, lose your nasty attitudes!!!! read more

I have been visiting Salon JM since I was in middle school! I see Jen for my highlights, and although I do not live locally anymore I try to pop in when I am home. She does a great job and listens to me when I need cuts/styling. Super friendly staff and they usually have snacks out too :) read more

This was my first time at Salon JM and it was a great experience. The staff was welcoming and I didn't have to wait at all once arriving. Heather, who cut my hair, was friendly and did a great job delivering what I wanted. I used a Groupon so got an amazing deal, but the prices looked to be reasonable without one. I will be sure to return! read more

I had a great experience here! The salon is cute with easy parking, and the staff is friendly. I got exactly what I asked for, and the price (I used a Groupon) was unbeatable. I'm coming back for sure! read more

I purchased a groupon for a haircut, wash, and dry. I called on a Tuesday and they were able to take me Saturday morning! I haven't been to a new salon in many years and was nervous getting a cut but Christine did such an amazing job on my hair. She was thorough and took her time. The entire staff was very friendly and accommodating. Excited because I found a new salon! read more

My go to place for getting my hair done. I see my fav person Heather. She is a sweetheart and an amazing person. They take me on a short notice for the most part when I'm in a crunch but please always make an appointment out of respect. They're closed on Sunday and Mondays. They're also closed on Tuesdays during summers, just FYI. read more

Marlyen started doing my hair 10 years ago and even now, as I live in CA, I still went to her for a simple updo when I was in NJ. I wouldn't go anywhere else in that area. She did a great job and quite a few people at the party complimented me on my hair. She also straightens my sisters crazy curly hair and it looks amazing! The Salon she works in is great. I've never had any of the other girls do my hair, but they all seem very nice. It's easy to find, lots of parking, and light, airy, and clean. 5 stars for sure :) read more

Used the Groupon and Heather cut my hair and did a great job! she is super nice and I even recommended her to my roommate who loved her as well. Definitely recommend for a haircut! She layered my hair nicely I am super happy with the way it turned out I would return in the future. read more

The Owner doesn't deserve to even have a salon with the way she treats people . I was given a Groupon as a Gift from a family member and this place always said they were fully booked . They waited until the Groupon expired and then said if I want to get their services I would have to pay $100 more . & I tried to work out a deal with them like you don't even have to give me a haircut and blowdry you can just color it or partial highlights and they said NO! I tried so hard to reason with them and explain everything every phone call they left me in tears and I it's sad that the Owner is running this Salon with how RUDE and Cruel she is . When I told her that I want to look and and feel good with how my hair looks like have some confidence and don't I deserve that just like anyone else and she straight up said "NO!" and she literally said she would NEVER DO THAT FOR ME ! And I said why the service was paid for ? And she said she wanted to end the conversation and that she doesn't want me to come in her salon and she also said she doesn't want me as a Client ! Please anyone reading this do not waste your TIME, MONEY OR ENERGY on this place ! You will only be filled with disappointment and I would never wish that on anyone ! read more

I'm looking for a new salon, so based on Yelp reviews I bought a Groupon for a cut, single process color & blow out for 50% off. My stylist was Jillian, and she was very personable and professional. She listened to what I wanted, made suggestions, and gave me an excellent color and cut. The salon itself is spacious and clean, although heads up, it is a bit hard to find, as it is in the same complex as Odyssey Fitness. I highly recommend the salon and Jillian specifically. read more

I bought Groupon recently, and they are not accepted!!! They told that I used 3 years ago and I can't buy again. So I refunded my groupon and I was unsatisfied read more

I recently had my hair highlighted and cut by Jillian and I can't say enough about what a great job she did! My mother recommended her to me so I already somewhat knew what to expect, but she definitely went above and beyond and her work exceeded my expectations. Jillian carefully highlighted my hair, which took over 1.5 hours just to put foils in, and didn't rush in the slightest. She then cut my hair exactly as I asked her to and gave me some beautiful curls, which I normally wouldn't do but LOVED. I liked Jillian's work so much I already booked my touch up and some blow outs for events I have. The salon is clean, the employees are friendly and the price point is pretty average for the area. If you're looking for a talented hair stylist in the area I DEFINITELY suggest heading to see JILLIAN at Salon JM! read more

Salon JM - highlights by Jillian - Hair Salons Near Me - Waldwick, New Jersey

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I got a haircut from Heather and she did a great job. I was very particular with what I wanted and she nailed it. She even showed me the amount of hair she took off to make sure I was happy with the length before she continued to proceed. Thanks Heather for giving me the exact cut I was aiming for! read more

I had a great experience today with Heather! I love my highlights and my cut! Staff is super friendly!! First time ever getting my highlighted and i love it!! Will totally be going back again!! read more

I came in for a cut and partial highlights, and Heather did such a nice job with it! She's super sweet and helped me get exactly the look I was going for. The salon is also doing a great job of adhering to the guidelines with Covid. Would definitely recommend! read more

I've had 3 amazing experiences here. The first time I came here I decided to cut my hair short for the first time ever. Jillian did it and it was beautiful. The 2nd time I came here I got a blow out by Kerri and it was also beautiful. Today I needed a hair cut and wanted Jillian. She's been booked the last few times I called, so I went through yelp to find the next best person and decided on Heather. Heather did a beautiful job with my layers and face frame. This salon is in my top 3 go-to salons. read more

Salon JM is wonderful! The staff is lovely. I called to make an appointment and there were no available spots, but when I asked to leave my name and number in case of a cancellation, they graciously squeezed me in which I felt was so nice. The actual experience from walking into the salon was incredible. My mom's hair came out spectacular thanks to Heather. I would 110% recommend Salon JM and I will be back! read more

My almost-14 year old daughter just had her hair cut by Jillian today on a Groupon, and I wanted to write a review ASAP because we are so, so happy with her cut! We walked in a little at odds over what was going to be done with her very long hair (my daughter wanted boy-short and I wanted her to stay a little feminine). Jillian was very, very patient with all the indecision and I didn't want my daughter to feel pressured to get something she didn't want, yet I thought a boy cut on her wouldn't be flattering and she'd ultimately be unhappy, as much as she thought she'd like it. Jillian and another worker there (I'm sorry I don't know her name) were encouraging and suggestive as far as helping her understand what would flatter her. In the end, she got an absolutely adorable asymmetrical cut that not only looks wonderful on her, but it also fits her (kind of emo) style and she absolutely LOVES it!!! I don't even think she expressed to Jillian how happy she was while we were there, but she can't stop talking about it and sending pics to her friends. We were impressed with the entire salon, the wonderful cut, and the amazing talent and customer service by Jillian. Don't hesitate to give them a try!! And we'll be back even without the Groupon :) Thank you, Jillian!!! read more

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Went in for a cut with a recently purchased Groupon. Getting an appointment was super easy, they are open late on Thursday. Heather was my stylist and she did an amazing job. Everyone that works there is super friendly, will definitely be back for highlights. read more

Great salon. My haircuts are great, and Salon JM's atmosphere is welcoming and comfortable. Thanks.

I was looking for a new salon since my old salon was just to far and hard to make an appointment. I searched Groupon and found Salon JM. Making my appointment they were very friendly and I was able to get the date and time I wanted! Jill did a consultation with me for highlights and after I explained what I wanted she gave me her suggestion. I took it and my hair came out great. The women in the salon were very friendly and they now have a new loyal customer! The other thing I loved is Jill was able to recommend me a product they didn't sell. So they aren't just pushing products for the sake of making money, its what would be best for their client which is the most important. read more

I'll add to the great reviews! Kerri gave me a great cut. She was honest with me about what I need to do with my hair to make it look stylish and healthy. I LOVE IT! read more

I received a gift of a Groupon for this place. I made an appointment and when I got there they asked if I had every been there before. I told them I was not sure and gave them my name and they said I had over a year ago. They refused to let me use it. I spoke with the manager and explained that I had received it as a gift, but she did not care. I asked why I was not told when I made the appointment, and she had no good answer. I would think that a reputable company would have made an exception or at least offered a discount, but she did not seem to care. I will not recommend this place. read more

I bought a groupon and went to Salon JM because it was conveniently located near my work. The staff were all very friendly. Several times I was offered coffee, tea or a water. I didn't have to wait more than a few minutes. Jillian did a great job with my haircut. I was a little nervous since I get a short haircut and if it's not right it takes months to grow out but she put me at ease and checked with me to make sure I was happy. I will definitely go back. read more

Had my hair cut by Jillian, she did a fantastic job and fixed a bad cut and color that was done by another salon. Her reccomndations on what to do to fix my hair were spot on and I am so happy with the cut and color! Thank you Jillian and the rest of the Salon JM staff! read more

I went here with a Groupon awhile ago and left so happy. I went back again recently. Prices are fair. Love location. Staff is so sweet and knowledgeable. I would recommend to everyone and anyone. read more

Went for a hair cut, fast service, lovely ladies.. Groupon deal always helps ! I wouldn't come back unless I need my color for though, haircuts are A bit pricey without the deal for ny taste.. But great salon and worth the money if you have it lol read more

I moved to Waldwick and wanted to find a good hair salon. I'm super picky about my hair and more times than not I leave unsatisfied. As per other reviews I wanted to see Jillian and was able to get appointment with her at the last minute. I went in slightly unsure of what direction I wanted to go in with hair color. Jillian was very patient with me and helped me decide what would work best. My color is excellent and the long layers were cut beautifully. Then Annalyse gave me a fabulous blow out. I left feeling satisfied and beautiful. Thanks ladies. I found a good hair salon and I'll definitely be back. read more

I am new to Salon JM, and am absolutely thrilled with the experience! I have been highlighting my hair for fifteen years, and after just one appointment with Jillian, it was as if she new exactly what I wanted despite an admittedly brief, amateur explanation of what I liked. My roots were heavily grown in as a product of a busy and hectic schedule, and she not only filled them in beautifully, but so naturally! The turnout is gorgeous! A warm, rich blonde that did not need a few days to "tone down". It was perfect from the first glance after a fresh cut and a voluminous blow out. Not only was I happy with my hair, but both she and the staff were friendly and accommodating. It truly made for a lovely and rejuvenating afternoon. I would 1000% recommend JM and Jillian to anyone, especially those who are very particular with their style and color! read more

Salon is in an awkward location. Once inside the salon itself is charming but the owner not so much! She is not friendly or accommodating. The young lady who did my hair was sweet at first but she can't cut thick hair and can not style or use a curling iron! Never again!!! read more

I went for my first time today and Julie did an awesome job on my hair! She did a hair style, cut, color and blowout. I received so many complements when I left!! I'm so glad I found this place. The prices are reasonable and the service is great! Friendly staff from the moment I walked in. I defiantly will keep going back!! read more

I just came back from Salon JM. Julie did my hair. She was very professional and not too chatty. Which is fine with me. I had full color, partial highlights, cut and blow dry. She fixed a bio-lodge (sp?) that was done at another salon and put in very dainty highlights that just melted beautifully into my natural color..minus the grays, which are now all covered up! She conditioned and glossed my hair too. It feels wonderful. I had a groupon as well. Salon a bit off beaten path but found it. As soon as I arrived home my 21 year old daughter said, 'Wow, hair looks great!'. She noticed the highlights right away too. I'll be back. Thanks Julie!! read more

Came here with my Groupon and really enjoyed the experience. Very affordable, professional and a beautiful decor inside. My haircut was professionally done, with the stylist focused to my every request. Location is a bit odd, in the back of the gym, but that shouldn't take away from the work that the stylists do. read more

Received a "Groupon" from my niece for Christmas for a cut and deep conditioning. I used it today. Jillian was great and I will be returning! I love my hair again! read more

Bought a groupon for cut color blowout! I only got the cut and color and got charged an additional $10 because I have thick long curly hair. Julie did an amazing job with both the cut and the color! I never love my hair after a cut and today I went home and straightened it and LOVED it! I'll give them 5 stars once I get a blowout and see how good it is :) read more

Used a groupon deal to get a haircut and highlights. This place is really nice and Angela knew exactly what I wanted and I just love the result. Highly recommend read more