It was my first time ever coming here, and I gave Grace my complete trust. I requested a hush cut…read moreservice, and I absolutely love how my hair turned out. Grace immediately got to work after we communicated what I was looking for, using the reference photos she asked for along with her own input as a hush cut specialist. The salon itself is very clean, airy, and modern. Despite looking small from the outside, it doesn't feel small at all. There's no strong chemical smell from hair dyes, ammonia, or bleach, which I really appreciated. The staff are super friendly and made me feel comfortable right away. I would definitely come back again in the future. After the cut, my confidence level boosted so much. Thank you Grace.

When reasonable pre-service questions about timing, sessions, cost, and hair health are treated as…read morea problem, that's something potential clients should know. I reached out before booking a $500-$600 hair service because I genuinely care about my hair and wanted to be thoughtful before committing. I asked straightforward questions about how many sessions it might take, how long it would take, pricing, and how my hair health would be handled. These were not abstract questions. They were about my own hair and my own money. At first, I was told I could come in for a more direct consultation. When I followed up and asked when a good time would be, the tone changed. I was told this is "not an educational organization," that questions about my own hair should be directed to my previous stylist, and that consultations were not available because they were "too busy," especially on Fridays and Saturdays. That honestly caught me off guard, especially after being encouraged to come in. It started to feel like asking questions at all was unwelcome. What bothered me wasn't that they were busy. I get that. It was how I was shut down. Instead of simply saying we might not be the right fit, the responses felt dismissive and made it seem like I was being difficult for wanting clarity. I stayed polite the entire time and never asked for anything unreasonable. I just didn't want to walk in blind. This experience was especially disappointing because I chose this salon intentionally after reading negative reviews and believing the public responses showed care and accountability. I understand every business has bad reviews and nobody is perfect. But after this interaction, those reviews suddenly made a lot more sense. I'll be honest: I almost booked based on the photos alone. The work looks beautiful. But talent isn't the only thing that matters. Integrity, communication, and having a client's best interest in mind matter just as much. Sharing this so others know to read beyond the pictures and decide for themselves what kind of experience they want. No one should feel small or brushed off for asking questions before paying for a service.

I've been going to my hairstylist Candice (Candy) for over 10 years, and I honestly can't imagine…read moretrusting anyone else with my hair. She always gives me the BEST haircuts and color -- everything looks natural, flattering, and grows out beautifully every time Not only is she incredibly talented, but she's also one of the sweetest and most professional people ever. She truly listens to what you want, gives honest recommendations, and always makes the whole experience feel relaxing and enjoyable. After 10 years, she still exceeds my expectations every single visit. Highly recommend to anyone looking for someone talented, trustworthy, and genuinely passionate about what she does!

I cannot say enough wonderful things about Candice! She is incredibly talented with both cut and…read morecolor, and every appointment leaves me feeling confident and beautiful. She truly listens to what her clients want and takes the time to make sure everything is perfect. Her attention to detail and ability to bring your vision to life is unmatched. I was so excited to hear she is back at the salon because I genuinely missed her while she was gone! No one else does it quite like she does. She creates such a welcoming, comfortable experience and always makes you feel valued as a client. If you are looking for someone who is talented, kind, professional, and really listens, I highly recommend booking with her. She is absolutely amazing at what she does!

Very rude and unprofessional salon. I waited 30 minutes…read moresimply to get pricing information. During that time, the stylist says she's busy go talk to assistant. the assistant doesn't know prices, she has to "look them up on her screen" and has to find her login password.. I wait then she.. gets a phone call, but she doesn't not put the phone caller on hold; instead, she prioritizes the call over an in-person guest who had already been waiting. At this point I'm just over it.. this salon has no basic service standards. So I write a short review. But the real issue is the salon manager, Cathy. See screenshot Rather than acknowledging the experience or taking responsibility, her response to my review was defensive, dismissive, and borderline hostile. She reframes the situation and even added a passive-aggressive comment along the lines of "too bad we can't review you." Wow! That last remark says everything about the culture here. Customer feedback should be met with accountability. A manager who responds vengefully instead of constructively tells you everything you need in how guests are valued. If this is how concerns are handled publicly, I would be very cautious about how problems are handled here about your hair!

I visited this salon for a deva cut and then highlights and a treatment. Even though I paid over…read more$500 for both services combined (which is the most I have EVER paid for my hair), I was happy with the cut and with the color. The stylist was very knowledgeable about curly hair which I attribute to the cost of their service. I don't think I'd return for color again but will definitely return for the deva cuts. It could be helpful to give customers a rough estimate of the booked service so we get the chance to financially plan instead of being told the price once we're in the chair- at that point, I feel most customers could feel obligated to comply.

Went to Gina for the first time today! I found her through Yelp and really liked the work she…read morehighlighted on her page and website. I had originally intended to come in for just a cut, but after talking with Gina and getting her insight, I decided to get a perm as well. She kind enough to be able to fit me in for a perm even though I initially booked for a haircut. My hair is naturally very straight and having texture and volume was always something I desired. I was initially hesitant when she suggested a perm because I had gotten very tight curls before, but Gina did an amazing job. Her skill and eye for style sent me out of the salon looking like a completely different person! I highly recommend paying Gina a visit if you're looking for just a cut or if you're looking to switch up your style. You won't leave disappointed! I will definitely be back!

This was my third time going to Gina and my second time getting a perm. She does an amazing job and…read moreher attention to detail is phenomenal! The whole process from start to finish is top-tier and I highly recommend her to anyone.

I came to The Maya Salon for a last-minute trim. After calling several salons trying to get a last…read moreminute appointment, this was the only place that had an opening. Finding the salon was easy and there was parking right out front, which made it even better. I stay in South Pasadena on weekends at my boyfriend's house, so I decided to give it a try. EJ was incredibly kind and welcoming. I arrived a few minutes early while he was finishing with another client, and he saw me right at my appointment time. He also offered drinks and snacks, which I really appreciated because I definitely needed the caffeine boost that day. He washed my hair and gave me the trim I desperately needed, removing all my split ends while still keeping my hair long just like I asked. I'm always nervous about losing too much length, but he really listened and delivered exactly what I wanted. His station was also very cute and calming, with plants around the mirror and a dream catcher. I deal with anxiety, so I really appreciated his relaxing energy during the appointment. I usually get my trims done in Beverly Hills with my longtime stylist, and I was pleasantly surprised that the price here was about the same -- $120, which is pretty standard for a good trim in Beverly Hills as well. Since I happened to be in the area, I thought "why not?" and I'm really glad I did because it turned out to be such a pleasant experience.

I had my hair done by Iris yesterday and she was so kind and funny she fixed my hair from looking…read morelike it's been neglected for years to feeling and lookifresh without an extreme color change. I highly recommend her!

Needed to refresh my color and Emily did an amazing job…read more She asked me questions and ensured that she understood what I wanted before starting. She showed me color options and gave me her opinions which helped narrow down what color we would end up doing. Emily's personality is also so amazing. She's so outgoing and nice and it just felt like we were friends hanging out. I highly recommend booking with her. My hair turned out so well! The salon is also so nice and clean. It's located by El Portal and yes, there's a parking lot for them.

I went in for partial highlights and after Emily & Jane explained the process, I ended up going…read morewith full highlights and I'm so glad I did. They were both so informative and great at helping me understand what the end result would look like. I love my hair and have had so many compliments. Emily was so nice and sweet, I can't wait to go back! The salon was very clean and calm, which made it so easy to feel comfortable and relaxed!

My mother has been visiting this establishment for many years. Lina consistently provides me with…read morethe perfect haircut, and today I had my highlights done, which I absolutely love. The prices are very affordable.

Is smelled like some had died in there and the hair dresser cut me and was so mad at me for itread more

Got a haircut today by Ami - her instagram is @amidoeshair - she gave me face framing curtain bangs…read moreand beautiful layers. I was really specific with the cut I wanted because I don't like my hair too short and Ami really listened and delivered!! She specializes in haircuts/styles that are long lasting and look better as it grows out without needing much styling - perfect for me since I never have time to style my hair before work. Lots of free parking in the parking lot. They have gendered restrooms, couches to wait on, and Ami even offered me water, teas, and snacks during my visit. She's so sweet! The Union Salon South space is an absolute gem. It's so beautiful with lots of windows, open brick concept, and lots of wonderful stylists walking around. Highly highly recommend Ami - she really listens to what her customers want and isn't pushy with any products.

This is LONG overdue, but I made my first appointment with Kristin almost 2 years ago, when I…read moredecided to chop off 12+ inches of hair. She took the time to understand exactly what I wanted, made me feel super comfortable and reassured throughout the whole process, made suggestions based on my best interest long-term, and overall, exceeded my expectations. Fast forward to yesterday, I saw Kristin again to bleach and color my hair for the first time. She was thorough in explaining the process and realistic about maintenance/results, while still taking the time and putting in the effort to achieve the result I was hoping for. It turned out even better than I imagined, and my hair still feels so healthy. On top of all of this, she's been well aware that I've developed moderate to severe eczema over the past year, and ensures that my scalp health is also a high priority by checking in regularly throughout the process. TLDR: Kristin is genuinely so sweet, thoughtful, and caring, and it shows in her work. V grateful for her!! Wish I could gatekeep, but I can't keep her in the dark anymore bc she deserves all the recognition and more

Before having Christine cut my hair, I thought a haircut is a haircut. Boy was I wrong!…read more As a guy who doesn't like to spend much time doing his hair, Christine took the time to ask me about my daily routine and what I would want. She is extremely knowledgeable and knows how to make your hair work with you. I know now that a mark of a great hair cut is that even when it grows out, it still looks good. Even when I go a few weeks too long between cuts, I know I'll still have a nice shape to my hair I cannot day enough great things about her. If you're looking for a professional who knows what they're doing need not look any further than Christine.

I've been going to Christine for a couple of years. Christine is absolutely amazing! If you want…read moresomeone that truly loves what she does and understand what a customer wants, Christine is your girl. She is extremely talented with color, honestly she is quite magical. Her ability in general is in a league of her own (cut, style, etc.). Her salon is super cute and she is genuinely a super sweet person.

I have A LOT of really thick (creative colored) Asian Hair, and most stylists don't know how to…read morework with it. Finding Rae was a game changer and is worth every penny! She consistently gives me the most amazing razor-cut shags that don't require the extra curling and blow-drying I've seen other stylists have to do to make it even resemble a shag. I can wake up, put some Hairstory products in, and I'm good to go. The way Rae cuts my hair gives it texture and shape, making it less bulky and complimenting my round face. She also gives me the most fantastic curtain bangs, fringe, and wings to flip out my hair. I recently took a new driver's license photo, and thanks to Rae's haircut, it was the first DMV picture I didn't massively hate. She's trained by Jayne from Edo, the Shag Queen that you've probably seen all over Instagram and TikTok, but it doesn't cost a fortune. Plus, Rae is the nicest, most down-to-earth stylist, so it's always good to see her, and the space in Highland Park is very chill. I've definitely been to IG famous hairstylists that made me feel like I was beneath them and gave me a super underwhelming cut. I'm more than happy to make the drive from South LA to Highland Park because Rae's cuts are that good and when I'm out, I always get a lot of compliments on my hair, too.

Even after four years, I still have a bad feeling about this hairdresser when she somehow comes…read moreacross my digital world. After my first and only appointment, she left me with bangs that had some strange long pieces on one side that went over and kept poking in my eye. Not only did it not look right aesthetically (others later confirmed what I was seeing), it was physically annoying. Although everything else was great as far as the cut, this was clearly an oversight that, for whatever reason, neither of us did noticed at the time of the appointment. Frankly, although Rae does not charge as much as many very expensive hair stylists, she is *not* inexpensive and this was the most that I've ever paid for a haircut. I felt that I should not have to correct anything myself plus I did not want to mess with her work at all. After contacting her about this very small matter, as I was willing to make the effort to go back to her to have this corrected, she ghosted me. Instead of being agreeable and embodying all of the positive things she purports to believe in and represent via her Instagram page, she apparently decided that I would be "a difficult client." (And apparently this is a thing with hairdressers, as I found mention of this on a hairdressing professionals site.) There was absolutely no consideration for my feelings. I am far from a difficult client. But the client should be happy, and she could've done a couple of snips and that would've been that. Instead... After receiving no reply via phone after leaving her a couple of messages, I finally had to find her on Instagram and sent her a photo of my obviously uneven bangs. Apparently now fearing that I would post something negative to her account or leave a bad review somewhere, she offered to refund the entire cost of the haircut rather than make this quick fix. I was floored. While happy to not have to end up paying my hard-earned money to someone who basically was cruel to me via her respect for only her feelings with none for me, I knew that she was paying me off. As I didn't want to spend any more time or energy on this or her, she's been successful with that until now. But she's come up again, and I can see all of these great reviews and the feelings of rejection have returned. So I must be such an asshole to deserve to be treated like one, right? No. Our session together was perfectly normal, and Rae just cannot accept that she could make such a small oversight and that a client may not be 100% happy with her work--i.e. she exists beyond reproach. She's an artist, mind you! If you can be happy with that, yes she does good work and it seems that most of the time she gets it right with clients (particularly if they have lots of Instagram followers, I suspect but cannot ascertain) or they just don't bother or feel comfortable mentioning any dissatisfaction. I just don't like people thinking they can treat others like trash because they are an artist in some high-priced field. It's a fucking haircut attached to a human being. Just be a nice person and have some grace.