The service was tariable rose gave me an all over color which she only put on my roots sat for 45…read moreminutes and she washed popped out of hair cut changed 111.00 dollars that out ragout will not be going back to that salon

Stylist are nice but clearly don't know what they're doing. I went in for 2 braids, I can usually…read moredo myself but I had shoulder surgery and can't do my hair right now. I am out of town and just wanted a quick cheap place. My bad for assuming all cosmetologist can do braids.

Luxe salon and spa is a very beautiful place with so many friendly stylists who want to get…read moreeverything right for you and do a careful and great job! I got my hair and makeup for homecoming this yeah here and I'm usually not pleased with my services at other salons but the people here nailed what I wanted!! Scheduling is very simple since they have so many stylists it's easy to get in even with a limited time period! I highly suggest trying this because I did and it's definitely worth it! I'll be coming back for all my styling in future.

Do not go to Luxe Salon. I have never left a review before in my life, but my experience was truly…read moreawful. I get my nails done regularly and have a salon I normally go to, but since I live nearby, I decided to try Luxe Salon and booked a gel builder appointment online. I was really looking forward to it, especially because I'm leaving for vacation this week. When I arrived, the nail tech started filing my nails and asked what I wanted. I told her I wanted a French tip. Her response was, "I don't have time to do that." I was completely caught off guard. I asked why, especially since a French tip would only add a few extra minutes. She told me I hadn't added it when booking. Since it was my first time at the salon, I genuinely didn't realize that was something I needed to select separately. I also don't remember seeing anything that made that clear when I booked. I politely asked if there was a reason she couldn't accommodate it, and she continued to tell me she didn't have time and that I should go somewhere else. Other women who were there getting their nails done even looked confused by the interaction. I ultimately left with half of my nails filed and in tears. When I checked out, I explained what happened to the front desk, and while they apologized, I was told there was nothing they could do. As a professional, I understand that appointments have time constraints and that certain services may need to be booked in advance. But the way this situation was handled was completely unacceptable. Luxe Salon didn't just lose my business--they lost the business of people I would have recommended them to as well. I have genuinely never felt strongly enough about a business to write a negative review before. This experience was that bad. I would not recommend this salon and will never be returning.

Jenn is a master at her craft! If you are looking for a hair stylist who not only cuts hair…read morebeautifully and precisely, but is excellent at color and highlights, she's your girl! I can't say enough about who she is as a stylist and a person. I always enjoy our conversations. She is beyond talented and a beautiful person inside and out. I always walk out of their feeling better than when I came in and my hair looks fabulous every single time.

I had my roots colored; after a trim as it was being dried, I said the roots still looked grey--the…read morestylist added more color to some of my hair. When I checked out the total was $185 (+tip). The box color ($8) I use at home completely colors my roots (I'm sure it's not as good for my hair), whereas parts are still just barely colored $200 later......

Do not go here. They completely ruined my mom's hair. The highlights we showed inspiration pictures…read moreright away. The stylist said she had 20 years and it's a piece of cake apparently. She completely ruined my mom's hair and gave her a tangy orange brassy color. We asked her to fix it. She put toner again and said that's the best she can do. Mind you multiple times including mid process she said she can do the inspiration picture. When I proceeded to tell her it's brassy and nothing like the picture, she said that's the best she can do and she missed dinner with her husband and kid - mind you while we are staring at my moms brassy ruined hair? Mind you I was there from 11:30 am until 5 pm and in the end she absolutely ruined my mom's hair and got it nowhere near the highlights she wanted. I gave her a piece of advice to next time refuse the service if she cannot do it. My mom paid over 200 for someone to play around and attempt to get the color she wanted. She then told us to leave and never come back again and started yelling and crashing out right after we paid. Absolutely disgusting. DO NOT COME HERE THEY DO NOT KNOW WHAT THEY ARE DOING! Absolutely disgusting people. DO NOT GO HERE. Also believe the other reviews when they say they're aggressive. They are extremely aggressive and unprofessional. Extremely low class behavior. Save your time, money, and energy. Most importantly save your hair.

Started seeing Li since Gladys retired and walk ins are pretty easy to get. Li is a sweet woman,…read moresometimes hard to understand, but very interesting to talk to. She's very knowledgable having been schooled in beauty in both China and the US. She brings techniques to the table that others don't use, and is very quick. She is the owner of the salon and her prices are very reasonable which is a key factor in why I continue to come here. The salon itself could use some sprucing up, it's generic and has alot of unused space. It'd like to see some decor or something done to elevate it a bit. What falls short for me is that Li is so fast that the experience feels rushed and not relaxed. Also because she moves so fast she sometimes wacks me in the head with the blow dryer and splashes water on my face at the shampoo bowl. Overall the entire process feels a bit rough. A few times I've left without being styled because "she didn't have time", or left not satisfied with the styling as it lacked volumn and product. She does give a solid, layered cut, and has reasonable prices so I'll tolerate the negatives.....for now.

I saw Jackie yesterday for a haircut, style and blow-dry. I am fairly new in town and it was my…read morefirst time visiting the Mulberry Salon and Spa. I must say I made the right choice! The salon was cool and refreshing and calm on a very hot day. Jackie was welcoming and friendly and so talented. She listened to what I wanted and executed it beautifully. The end result exceeded my expectations. Highly recommended!

This Gorgeous Salon & Spa is both Fabulous & Amazing!! I just moved into the Lancaster Area several…read moremonths ago!! Actually relocated back in PA after living in CA for 10yrs!! Not by choice, this was after my husband was diagnosed with 2 fatal diseases!! So needless to Say, was looking for an upscale Salon that the Ambiance & the Stylists would be Compassionate & Beautiful to fit my needs!! I did a lot of research with so many high end Salons & this One seemed Perfect!! It is within walking distance for me in the Beautiful Historic area of Lancaster!! From the first time of Arriving in The Salon for my consultation The Vibe couldn't be more PERFECT!! Jackie is Phenomenal!! I wanted & needed a Total transformation, New Image & look to Start My Life anew going forward & Living independently after being married for 44yrs. Jackie Felt Me, Heard Me & Totally exceeded My Expectations!! I was extremely Nervous for this Change, So the Wine was Super great to help calm me!! The End Results were Priceless & I am Beyond Words of what I experienced at this Salon!! I walked out Feeling like a Million Bucks & exactly The Huge Boost I needed in My Life!! Everyone just Loves the New Look & My New Attitude!! Jackie, you are Not only a Master Colorist & Stylist, You are Truly a Compassionate, Beautiful, Genuine Human Being!! Thank you for All The Love I felt & this will be My Forever Salon going forward!! I definitely Will be spreading in Lancaster All the Joy & Love & Great Vibes this Salon & Spa offers!! Thank you Jackie...You Beautiful Girl!!

Allie was awesome! I love her work. My Partial Highlight turned out amazing, and got a good haircut…read moretoo! She's very personal and nice. She remembered what I had done before, so it was easy for me not to tell her what I like. I fell asleep during the highlight process & washing/massaging my head :)

Calm, relaxing atmosphere. Shampoo area is in room, and when the doors close it creates a quiet…read morearea. I could fall asleep while Megan is massaging my scalp - one of the best parts of getting my hair done! Very nice, clean full- service salon, which offers everything I need. Plenty of parking. Pleasant, professional staff. Highly recommended!

Sign in with the app and almost never have to wait. Friendly and talented staff. Quick and easy!read more

Over charged for my child's haircut. The stylist was short and rude with my child and I. Everyone…read morehad an attitude and not friendly with anyone that walked in. Will not return!!! I would think twice before doing business here.

This was the first time I had been at a salon since probably 2017-2018 I couldn't have picked a…read morebetter place to go for prom this year! The owner is so sweet and really easy to talk to! The last photo is just to get a reference of how short my hair is to how long we got it for prom. New hair dressers for life

I walked in the day before a friend's wedding asking if there were any appointments for a blow out…read more Madonna graciously squeezed me in the next day. She gave a great wash and blowout, taking my frizzy wavy hair to beautifully smooth. Even though it was a just a blowout, she took the time to ask me about my hair and what I like/dislike about styling it. The end result was beautiful and we had a great conversation. If you find yourself in Lancaster for a wedding and in need of some hair help, Madonna at Esencial is your answer!

I got a blowout from Madonna for a family party. I am from Las Vegas where you can get a great…read moreblowout anywhere so although I was a little skeptical at first, this place is AMAZING! They use high quality products, the salon is cute and clean, and my hair turned out amazing. I'm on day 3 and still have amazing curls and body which is not always the case as my hair is long and thick and takes a knowledgeable stylist to do it right and timely! In and out in less than an hour. I highly recommend this salon!